Total Complaints
142 filings
MINI COOPER · model year
142 NHTSA complaints, 3 crash reports, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010MINICOOPER carries 142 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 11 fires, 13 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 COOPER is engine with 32 filings, followed by electrical system (29) and air bags (21). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 6 investigation files overlapping the 2010 COOPER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
142 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 32 |
| ELECTRICAL SYSTEM | 29 |
| AIR BAGS | 21 |
| EXTERIOR LIGHTING | 11 |
| UNKNOWN OR OTHER | 8 |
| SEATS | 5 |
| SEAT BELTS | 5 |
| ENGINE AND ENGINE COOLING | 4 |
| SERVICE BRAKES | 4 |
| POWER TRAIN | 3 |
| ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE | 2 |
| VISIBILITY/WIPER | 2 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| ENGINE AND ENGINE COOLING:ENGINE | 1 |
EQUIPMENT:OTHER:LABELS
BMW IS RECALLING CERTAIN MODEL YEAR 2010 MINI COOPER AND COOPER S VEHICLES FOR FAILING COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE AFFECTED VEHICLES WERE EQUIPPED WITH 17 INCH WHEELS, BUT THEIR LABEL STATES THAT THEY WERE EQUIPPED WI
ELECTRICAL SYSTEM
BMW of North America, LLC (BMW) is recalling certain 2008-2014 MINI Clubman Cooper, Clubman Cooper S, Clubman John Cooper Works, and 2007-2013 MINI Hardtop 2-Door Cooper, Cooper S, and John Cooper Works vehicles sold, or ever registered, in Alaska, Colorado, Connecticut, Delaware, Illinois, Indiana,
The dealer refused to perform the required FRM recall inspection and denied the recall without providing any of the federally required documentation. I was forced to pay outâofâpocket for the FRM module replacement even though my VIN is listed under the safety recall. MINI of Murray stated my FRM âfailed,â but admitted they never opened the module, which is required to determine internal moisture intrusion. ⢠The Service Manager stated they based their denial on âcarpet and headliner moisture,â which is not part of the FRM recall inspection procedure. ⢠I requested the FRM inspection report, photos, and the MINI Corporate denial code. I received none of these. ⢠MINI Corporate Recall Team confirmed they had no documentation from the dealer and incorrectly stated that the module does not need to be opened. ⢠Without a completed inspection uploaded to MINI Corporate, a denial code cannot be generated. ⢠I was charged for the FRM replacement part, even though the rec
The dealer refused to perform the required FRM recall inspection and denied the recall without providing any of the federally required documentation. I was forced to pay outâofâpocket for the FRM module replacement even though my VIN is listed under the safety recall. MINI of Murray stated my FRM âfailed,â but admitted they never opened the module, which is required to determine internal moisture intrusion. ⢠The Service Manager stated they based their denial on âcarpet and headliner moisture,â which is not part of the FRM recall inspection procedure. ⢠I requested the FRM inspection report, photos, and the MINI Corporate denial code. I received none of these. ⢠MINI Corporate Recall Team confirmed they had no documentation from the dealer and incorrectly stated that the module does not need to be opened. ⢠Without a completed inspection uploaded to MINI Corporate, a denial code cannot be generated. ⢠I was charged for the FRM replacement part, even though the rec
The dealer refused to perform the required FRM recall inspection and denied the recall without providing any of the federally required documentation. I was forced to pay outâofâpocket for the FRM module replacement even though my VIN is listed under the safety recall. MINI of Murray stated my FRM âfailed,â but admitted they never opened the module, which is required to determine internal moisture intrusion. ⢠The Service Manager stated they based their denial on âcarpet and headliner moisture,â which is not part of the FRM recall inspection procedure. ⢠I requested the FRM inspection report, photos, and the MINI Corporate denial code. I received none of these. ⢠MINI Corporate Recall Team confirmed they had no documentation from the dealer and incorrectly stated that the module does not need to be opened. ⢠Without a completed inspection uploaded to MINI Corporate, a denial code cannot be generated. ⢠I was charged for the FRM replacement part, even though the rec
The vehicle is experiencing repeated failure of the Footwell module (FRM), a known defect acknowledged by MINI/BMW. During the two years I have owned the vehicle, the FRM has required four separate reflashes due to recurring malfunctions. The failure causes loss of proper power window operation, including the passenger window reversing or rolling down unexpectedly, and loss or malfunction of other body electrical functions controlled by the FRM. Headlamps will not turn off, resulting in a dead battery and electrical/intermittent dash light surges. The FRM failed again after a software reflash, which is a documented trigger for FRM internal memory corruption. MINI/BMW issued and Extended Limited Warranty for FRM failure, acknowledging this defect; however, I received the official notice after the warranty period had already expired, leaving no opportunity to repair the defect while covered. This failure affects safe operation of the vehicle, including the inability to properly secure
The vehicle is experiencing repeated failure of the Footwell module (FRM), a known defect acknowledged by MINI/BMW. During the two years I have owned the vehicle, the FRM has required four separate reflashes due to recurring malfunctions. The failure causes loss of proper power window operation, including the passenger window reversing or rolling down unexpectedly, and loss or malfunction of other body electrical functions controlled by the FRM. Headlamps will not turn off, resulting in a dead battery and electrical/intermittent dash light surges. The FRM failed again after a software reflash, which is a documented trigger for FRM internal memory corruption. MINI/BMW issued and Extended Limited Warranty for FRM failure, acknowledging this defect; however, I received the official notice after the warranty period had already expired, leaving no opportunity to repair the defect while covered. This failure affects safe operation of the vehicle, including the inability to properly secure
Engine issues Engine leaks over heating seal gasket Timing bell Engine missed firing
Passenger Airbag sensor is off even when passenger is in the seat and airbag should be on.
Passenger Airbag sensor is off even when passenger is in the seat and airbag should be on.
On Thursday I was driving my 2010 Mini Cooper S with 75,000 miles on it and there was a total and sudden power outage on the high way. I was able to get to the breakdown lane and had it towed. My mini certified garage ran the computer on it and the car started right up. It was due for an inspection so we did an oil and filter and put on some new tires. No issues were found and car was running well. We picked it up on Friday and Saturday morning after a short drive I was parking and smoke started pouring out from behind the steering wheel. I ran inside a coffee shop for help and they asked if there were flames. I went back out and opened the car door and there was loud noise and the hood was in flames. The entire dash was melted, the hood had a hole burned in it and with the fire rescue interventions the car was a total loss. No one was injured.
On Thursday I was driving my 2010 Mini Cooper S with 75,000 miles on it and there was a total and sudden power outage on the high way. I was able to get to the breakdown lane and had it towed. My mini certified garage ran the computer on it and the car started right up. It was due for an inspection so we did an oil and filter and put on some new tires. No issues were found and car was running well. We picked it up on Friday and Saturday morning after a short drive I was parking and smoke started pouring out from behind the steering wheel. I ran inside a coffee shop for help and they asked if there were flames. I went back out and opened the car door and there was loud noise and the hood was in flames. The entire dash was melted, the hood had a hole burned in it and with the fire rescue interventions the car was a total loss. No one was injured.
On Thursday I was driving my 2010 Mini Cooper S with 75,000 miles on it and there was a total and sudden power outage on the high way. I was able to get to the breakdown lane and had it towed. My mini certified garage ran the computer on it and the car started right up. It was due for an inspection so we did an oil and filter and put on some new tires. No issues were found and car was running well. We picked it up on Friday and Saturday morning after a short drive I was parking and smoke started pouring out from behind the steering wheel. I ran inside a coffee shop for help and they asked if there were flames. I went back out and opened the car door and there was loud noise and the hood was in flames. The entire dash was melted, the hood had a hole burned in it and with the fire rescue interventions the car was a total loss. No one was injured.
The passenger airbag with seat belt icon is always indicating no one is in the seat or not buckled. The alert icon for the lighting is also on and we have replaced bulbs and still wonât work and the windows at times just randomly stops would have to unplug battery for it to reset for the windows only. I just bought this car and have registered since. Was told there was several recalls with the same issue I am experiencing. Please include my car for the proper recalls so I can have a safe reliable vehicle for my family.
The passenger airbag with seat belt icon is always indicating no one is in the seat or not buckled. The alert icon for the lighting is also on and we have replaced bulbs and still wonât work and the windows at times just randomly stops would have to unplug battery for it to reset for the windows only. I just bought this car and have registered since. Was told there was several recalls with the same issue I am experiencing. Please include my car for the proper recalls so I can have a safe reliable vehicle for my family.
The passenger airbag with seat belt icon is always indicating no one is in the seat or not buckled. The alert icon for the lighting is also on and we have replaced bulbs and still wonât work and the windows at times just randomly stops would have to unplug battery for it to reset for the windows only. I just bought this car and have registered since. Was told there was several recalls with the same issue I am experiencing. Please include my car for the proper recalls so I can have a safe reliable vehicle for my family.
The contact owned a 2010 Mini Cooper S Hartop. The contact stated that while driving at 25 MPH with the two sunroofs open, the vehicle caught fire. There were flames underneath the rear of the vehicle. There were no warning lights illuminated. The contact opened the hood and threw baking soda on the flames but sustained burns to her hands and face, and medical attention was provided. The neighbors had used a fire extinguisher to put out the fire. The fire department was able to extinguish the fire. The airbags did not deploy. A police report was filed. There was no crash. The vehicle was previously taken to an independent mechanic who replaced the footwell control module. The vehicle was towed to a tow lot. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exc
Mileage: 130,000
In an attempt to resolve persistent rough running engine issue, mechanic discovered that the timing chain guides failed (broke apart) and that plastic pieces of the guides migrated into the engine oil system.
Engine stalling Oil pan leaks Caused the engine to shut down when slowing down or sitting in traffic on highway. No warning lights prior to incidents Only right after
Engine stalling Oil pan leaks Caused the engine to shut down when slowing down or sitting in traffic on highway. No warning lights prior to incidents Only right after
COPY OF COMPLAINT sent to MINI USA today 9/2/24. (Removed my personal data -name, address, email, phone number): I have been waiting since JULY 2023 for notice of a fix for this DANGEROUS ISSUE of failed FOOTWELL MODULES that can CATCH ON FIRE! How is this either legal or humane? When I call, and I call regularly, to ask about any progress made in CORRECTING THE POTENTIALLY FATAL to the driver, problem, I'm asked to BE PATIENT...that a fix is being studied but none has become available. And, oh yes, always the "FOOTWELL FIRES are very very rare"...so I suppose if I have one and I DIE my heirs should take comfort in knowing that it was very very rare? Here's the bottom line. I spoke with a service manager at MINI OF LOVELAND and I will not divulge his name because he doesn't deserve to be reprimanded or hassled. I asked him if they were replacing ANY FOOTWELL MODULES BECAUSE OF THE RECALL. I was given the same BS about "working on creating a part that will fix it". Yeah, right.
Airbag light is deployed when passenger is sitting in seat. Module under seat is not recognizing the passenger and airbags are turned off. This is a safety concern in likeliness of an accident the passenger could be injured.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.