1999 MERCURY VILLAGER

252 complaints filed with NHTSA.

252
Complaints
15
Crashes
3
Fires
12
Injuries
0
Deaths

Complaints by Component

ComponentCount
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL55
VEHICLE SPEED CONTROL33
POWER TRAIN:AUTOMATIC TRANSMISSION9
EXTERIOR LIGHTING:HEADLIGHTS6
SUSPENSION:FRONT5
STEERING:RACK AND PINION5
TIRES:TREAD/BELT5
SEATS5
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE4
AIR BAGS:FRONTAL4
EXTERIOR LIGHTING:TAIL LIGHTS4
EXTERIOR LIGHTING:BRAKE LIGHTS4
EQUIPMENT4
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC3
VISIBILITY:WINDSHIELD WIPER/WASHER3

Recent Complaints

20110325FireEQUIPMENT:APPLIANCE:AIR CONDITIONER

TL* THE CONTACT OWNS A 1999 MERCURY VILLAGER. THE CONTACT STATED THAT THE VENTILATION BLOWER WOULD NOT EMIT AIR OR HEAT WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED. THE VEHICLE WAS INSPECTED BY THE OWNER AND HE NOTICED THAT THE POWER RESISTOR HAD OVERHEATED AND BURNED AND WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE VIN WAS NOT AVAILABLE.

20100301CrashVEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHILE THE CONTACT WAS PULLING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A POLE. THE CONTACT PREVIOUSLY NOTICED THAT THE VEHICLE WOULD SURGE FORWARD WHENEVER IT CAME TO A STOP. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 140,000.

Mileage: 140,000

20080321FireENGINE AND ENGINE COOLING

1999 MERCURY VILLAGER ENGINE CAUGHT FIRE AFTER STOPPING. CONSUMER STATES THAT THE ENGINE CAUGHT FIRE AFTER STOPPING AT THE GAS PUMP. THE FIRE WAS EXTINGUISHED. *KB (OHIO TRAFFIC CRASH REPORT # 10-0074-90) *JB

20050515VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

A FEW WEEKS LATER, AFTER PURCHASING MY CAR. I TOOK IT TO THE DEALERSHIP COMPLAINING ABOUT MY ACCELARATOR PEDAL GETTING STUCK. THEIR RESPONSE, WAS THEY COULD NOT FIND A PROBLEM. THIS WILL BE THE 4 YEAR WITH THIS PROBLEM.

20040713CrashSERVICE BRAKES, HYDRAULIC

LTR FM SALETTE SILVANA SELVAGGI(NY) INVOLVED IN ACCIDENT TRAVELING I-95 IN CONNECTICUT IN VEHICLE A 1999 MERCURY VILLAGE EXPERIENCED LOSS OF STOPPING POWER AND CONTROL QUESTION IF VEHICLE IS DEFECTIVE REPLY TO THE ROCKLAND DISTRICT OFC WEST NYACK, NY. *MR WHILE TRYING TO BRAKE THERE WAS A TOTAL LOSS OF STOPPING POWER AND LOSS OF CONTROL RESULTING IN A CRASH IN THE PASSENGER SIDE. LUCKILY THERE WERE NO INJURIES BUT THE CONSUMER BELIEVES A VEHICLE MALFUNCTION CAUSED THE PROBLEM. THE INSURANCE

20040713CrashVEHICLE SPEED CONTROL

LTR FM SALETTE SILVANA SELVAGGI(NY) INVOLVED IN ACCIDENT TRAVELING I-95 IN CONNECTICUT IN VEHICLE A 1999 MERCURY VILLAGE EXPERIENCED LOSS OF STOPPING POWER AND CONTROL QUESTION IF VEHICLE IS DEFECTIVE REPLY TO THE ROCKLAND DISTRICT OFC WEST NYACK, NY. *MR WHILE TRYING TO BRAKE THERE WAS A TOTAL LOSS OF STOPPING POWER AND LOSS OF CONTROL RESULTING IN A CRASH IN THE PASSENGER SIDE. LUCKILY THERE WERE NO INJURIES BUT THE CONSUMER BELIEVES A VEHICLE MALFUNCTION CAUSED THE PROBLEM. THE INSURANCE

20040630CrashSERVICE BRAKES, HYDRAULIC

VEHICLE LOST POWER RESULTING IN LOSS OF CONTROL OF THE VEHICLE CAUSING AN ACCIDENT. *MR THIS OCCURRED AS THE CONSUMER WAS ATTEMPTING TO BRAKE. THE CONSUMER WAS UNAWARE OF WHAT CAUSED THE PROBLEM. *SC THE TROOPER CAME TO THE CONCLUSION THE CONSUMERS VEHICLE HAD DEFECTIVE DUE TO THE FLUID TRAIL, SKID MARKS ON THE ROAD AND PHYSICAL DAMAGE TO THE VEHICLE. THE CONSUMER WAS ISSUED A CITATION. *JB

20040315FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WHILE VEHICLE WAS PARKED INSIDE THE PARKING LOT IT CAUGHT ON FIRE DRIVER WAS NOT HURT. FIRE DEPARTMENT AND POLICE RESPONDED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. *AK

20031215CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

WITHOUT WARNING ACCELERATOR PEDAL GOT STUCK THE FLOOR WHILE DRIVING 45-MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK

Mileage: 53,000

20031215CrashAIR BAGS:FRONTAL

WITHOUT WARNING ACCELERATOR PEDAL GOT STUCK THE FLOOR WHILE DRIVING 45-MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK

Mileage: 53,000

20031215CrashAIR BAGS:FRONTAL

WITHOUT WARNING ACCELERATOR PEDAL STUCK TO THE FLOOR WHILE DRIVING 45 MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK

Mileage: 53,000

20031215CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

WITHOUT WARNING ACCELERATOR PEDAL STUCK TO THE FLOOR WHILE DRIVING 45 MPH, CAUSING THE CONSUMER TO LOSE CONTROL OF THE VEHICLE AND HIT AN EMBANKMENT. UPON IMPACT, BOTH FRONTAL AIRBAG DID NOT DEPLOY. DRIVER SUSTAINED INJURIES AND WAS TAKEN TO THE HOSPITAL. *AK

Mileage: 53,000

20030909CrashAIR BAGS:FRONTAL

WHILE DRIVING AT 40/50 MPH VEHICLE WAS IN A FRONTAL COLLISION. FRONT OF VEHICLE WAS PUSHED INTO ITS CAB, BUT NONE OF THE AIR BAGS DEPLOYED. DRIVER SUSTAINED SLIGHT INJURIES. *AK

Mileage: 30,000

20010626CrashPOWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

WHILE VEHICLE WAS PARKED AND KEYS WERE IN A LOCKED POSITION CONSUMER'S CHILD WAS ABLE TO SWITCH GEAR SHIFT FROM PARK TO DRIVE WITHOUT BRAKE PEDAL BEING APPLIED. DEALER HAS NOT BEEN CONTATCED.*AK DEALER STATED EVERYTHING WAS FUNCTIONING AS NORMAL. *SLC

20010313CrashELECTRICAL SYSTEM:HORN

DUE TO POOR LOCATION OF HORN IT CANNOT BE USED PROPERLY. AREA WHERE HORN IS LOCATED IS VERY SMALL AND NOT USEABLE IN CASES OF AN EMERGENCY. VEHICLE WAS IN AN ACCIDENT DUE TO HORN NOT BEING ABLE TO SOUND.*AK

20010206CrashSEAT BELTS:FRONT:RETRACTOR

SEAT BELT FAILED TO KEEP A PASSENGER SECURE. *AK THE PASSENGER WAS INJURED DUE TO SEAT BELT FAILURE. *YH

20000331CrashFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FUEL TANK PUNCTURED BY REAR SUSPENSION COMPONENT DURING ROLLOVER CRASH. YH

19991129LATCHES/LOCKS/LINKAGES:DOORS:LATCH

OWNER WAS INJURED BY THE LOCKING MECHANISM, DUE TO THE DESIGN PLACEMENT OF LOCK AND HANDLE, WHEN LOCKING WITH HAND ON HANDLE FINGER WAS SNAPPED. MJS

19991124CrashSEAT BELTS:FRONT:WEBBING

VEHICLE WAS INVOLVED IN A 3-CAR ACCIDENT WHERE OWNER REARENDED ANOTHER VEHICLE AT 10 TO 15MPH, AND THE BENCH SEAT SEATBELTS DID NOT PROPERLY RESTRAIN OCCUPANT. OCCUPANT WAS THROWN INTO THE SEATS IN FRONT OF THEM. ALSO AIRBAGS DID NOT DEPLOY. DEALER HAS NOT SEEN VEHICLE. *AK

19991124CrashAIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A 3-CAR ACCIDENT WHERE OWNER REARENDED ANOTHER VEHICLE AT 10 TO 15MPH, AND THE BENCH SEAT SEATBELTS DID NOT PROPERLY RESTRAIN OCCUPANT. OCCUPANT WAS THROWN INTO THE SEATS IN FRONT OF THEM. ALSO AIRBAGS DID NOT DEPLOY. DEALER HAS NOT SEEN VEHICLE. *AK