1998 MERCURY VILLAGER

100 complaints filed with NHTSA.

100
Complaints
14
Crashes
0
Fires
4
Injuries
0
Deaths

Complaints by Component

ComponentCount
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL9
STRUCTURE:BODY:DOOR8
POWER TRAIN:AUTOMATIC TRANSMISSION5
VEHICLE SPEED CONTROL5
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS4
LATCHES/LOCKS/LINKAGES:DOORS:LATCH4
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS4
TIRES3
AIR BAGS:FRONTAL3
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES2
STEERING2
STRUCTURE:FRAME AND MEMBERS2
VISIBILITY:GLASS, SIDE/REAR2
VISIBILITY:WINDSHIELD2
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR2

Recent Complaints

20101212CrashPOWER TRAIN

1998 VILLAGER-4 RAPID ACCELERATION SITUATIONS-STARTING TO BRAKE THE ENGINE STARTS REVVING UP TO THE POINT YOU CANNOT HOLD THE CAR WITH THE BRAKE, ONLY BY SHIFTING TO NEUTRAL. SEPT.2005,10/2006, 8/2010 & 12/09/10. CAUSED ACCIDENT ON 12/09 AND TOTALED VEHICLE. FORTUNATE NO INJURIES BUT A VERY SHOOK UP DRIVER TRYING TO GET IT STOPPED. IT DRAGGED HER ACROSS THE INTERSECTION UP ONTO A SIDEWALK AND TOOK HER SEVERAL FEET DOWN THE SIDEWALK BARELY MISSING HOUSES & TREES. ALL THE TIME SHE WAS PUSHING

Mileage: 115,000

20051110CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

DT: CONTACT PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE AND IT ROLLED BACKWARDS. THE DOOR PULLED THE CONTACT UNDER THE VEHICLE, AND BOTH SETS OF TIRES RAN HER OVER. SHE SUSTAINED A BROKEN PELVIC BONE, A BROKEN HIP, A BROKEN FEMUR, A BROKEN KNEE, A BROKEN ANKLE, AND A BROKEN BACK FROM L1-5. AS A RESULT, SHE SPENT THE SUMMER IN A NURSING HOME. THE VEHICLE HAS NOT BEEN TO A MECHANIC FOR THIS PROBLEM.*AK

20040921CrashSTEERING

CONSUMER'S 4 YEAR OLD CHILD WAS ABLE TO SHIFT THE LEVER OUT OF THE PARK GEAR WHILE VEHICLE WAS PARKED ON AN INCLINE. VEHICLE ROLLED ACROSS SEVERAL STREETS BEFORE CRASHING INTO A NEIGHBOR'S TRUCK PARKED IN DRIVEWAY. DEALERSHIP INDICATED THAT THE STEERING PIN BROKE. *AK

Mileage: 82,000

20020805CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

CONSUMER APPLIED BRAKES TO COME TO A STOP AT INTERSECTION, PEDAL FELT HARD, AND VEHICLE WENT THROUGH INTERSECTION. DEALER STATED BOTH REAR CALIPERS WERE FROZEN, AND ONE FRONT ROTOR WAS RUSTED. ALL PARTS WERE REPLACED. ON JULY 26, 2002 CONSUMER APPLIED BRAKES AT 10 MPH, PEDAL FELT HARD, NO BRAKING ACTION. VEHICLE AT DEALER AT THIS TIME. *AK THE BOOSTER WAS REPLACED, HOWEVER IT IS UNCERTAIN AS TO IF THIS WILL REMEDY THE PROBLEM. *SLC

20020805CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

CONSUMER APPLIED BRAKES TO COME TO A STOP AT INTERSECTION, PEDAL FELT HARD, AND VEHICLE WENT THROUGH INTERSECTION. DEALER STATED BOTH REAR CALIPERS WERE FROZEN, AND ONE FRONT ROTOR WAS RUSTED. ALL PARTS WERE REPLACED. ON JULY 26, 2002 CONSUMER APPLIED BRAKES AT 10 MPH, PEDAL FELT HARD, NO BRAKING ACTION. VEHICLE AT DEALER AT THIS TIME. *AK THE BOOSTER WAS REPLACED, HOWEVER IT IS UNCERTAIN AS TO IF THIS WILL REMEDY THE PROBLEM. *SLC

20010313CrashAIR BAGS:FRONTAL

WHILE STOPPED AT A RED LIGHT, DUAL FRONT AIRBAGS DEPLOYED, CAUSING MY CAR TO LURCH FORWARD INTO VEHICLE IN FRONT OF MINE. VERY LITTLE STRUCTURAL EXTERIOR/INTERIOR DAMAGE WAS DONE TO MY CAR WHICH INDICATED THAT THE AIRBAGS MAY HAVE EITHER CAUSED THE ACCIDENT, OR GONE OFF UNNECESSARILY AT TOO LOW A SPEED. ON THE VERY SAME DAY, A SAFETY RECALL NOTICE FROM FORD MOTOR CO. ARRIVED IN THE MAIL INDICATING THAT THERE IS ALSO A DEFECT IN THE FILLER PIPE VENT HOSE OF MY VEHICLE WHICH COULD CAUSE A FIRE.

20010305CrashWHEELS

CONSUMER WAS TRAVELING 15MPH AND ENTERING INTO A SCHOOL PARKING LOT AND SHE RAN OVER A SPEED BUMP. REAR RIGHT WHEEL FELL OFF DUE TO MATERIAL THAT WAS ATTACHED TO WHEEL WAS DEFECTIVE. DEALERSHIP AWARE OF PROBLEM. *AK

20000308CrashAIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIRBAGS DID NOT DEPLOY. VEHICLE WAS TOTALED. DEALER HAS BEEN NOTIFIED. *AK

19990726CrashAIR BAGS:FRONTAL

VEHICLE WAS IN AN ACCIDENT ON 20-JUL-99. UPON IMPACT, AIR BAGS DEPLOYED, BUT VEHICLE CONTINUED TO ACCELERATE IN THE INTERSECTION. CONSUMER WANTED TO KNOW IF AIRBAGS DEPLOYED SHOULD VEHICLE HAVE STOPPED. *AK

19990726CrashVEHICLE SPEED CONTROL

VEHICLE WAS IN AN ACCIDENT ON 20-JUL-99. UPON IMPACT, AIR BAGS DEPLOYED, BUT VEHICLE CONTINUED TO ACCELERATE IN THE INTERSECTION. CONSUMER WANTED TO KNOW IF AIRBAGS DEPLOYED SHOULD VEHICLE HAVE STOPPED. *AK

19990216CrashVEHICLE SPEED CONTROL

CONSUMER WAS SITTING IN VEHICLE WHEN SHE PUT VEHICLE IN DRIVE WITH FOOT ON BRAKES, AND SUDDENLY VEHICLE WAS MOVING FULL THROTTLE AHEAD. VEHICLE CRASHED INTO THE GARAGE, EXITING THE GARAGE ON THE OTHER SIDE, THEN WENT THROUGH A 4 1/2 FT. DROP TO THE LOWER YARD AND THEN 25 FEET BEFORE STOPPING. VEHICLE IS AT JEFFERY BUICK, NISSAN, IN ROSEVILLE---810-285-3166 (JEF), CLAIM # 7570. *AK

19981109CrashSTRUCTURE:BODY

THE VEHICLE WAS IN A ROLLOVER ACCIDENT AND THE ROOF COLLAPSED TO THE SEAT HEADREST. VIHICLE WAS TOTALED. *AK

19980602CrashSERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

DESIGN PROBLEM; THE BRAKE PEDAL AND THE ACCELERATOR PEDAL ARE THE SAME HEIGHT. IF DRIVER HAS PART OF FOOT ON THE BRAKE PEDAL HE STEPS ON THE ACCELERATOR PEDAL AT THE SAME TIME. DRIVER WAS INVOLVED IN A CRASH ON JUNE 1, 1988 BECAUSE OF PROBLEM. *AK

19980602CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

DESIGN PROBLEM; THE BRAKE PEDAL AND THE ACCELERATOR PEDAL ARE THE SAME HEIGHT. IF DRIVER HAS PART OF FOOT ON THE BRAKE PEDAL HE STEPS ON THE ACCELERATOR PEDAL AT THE SAME TIME. DRIVER WAS INVOLVED IN A CRASH ON JUNE 1, 1988 BECAUSE OF PROBLEM. *AK