1997 MERCURY VILLAGER

152 complaints filed with NHTSA.

152
Complaints
9
Crashes
1
Fires
2
Injuries
2
Deaths

Complaints by Component

ComponentCount
STRUCTURE:BODY:DOOR19
LATCHES/LOCKS/LINKAGES:DOORS:LATCH17
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY12
FUEL SYSTEM, GASOLINE7
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL6
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP5
VEHICLE SPEED CONTROL4
AIR BAGS4
POWER TRAIN:AUTOMATIC TRANSMISSION4
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL4
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE4
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE4
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE3
UNKNOWN OR OTHER3
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS3

Recent Complaints

20110106CrashFatalSERVICE BRAKES, HYDRAULIC

DRIVER REPORTS HE MUST HAVE HAD HIS FOOT ON THE BRAKE AND ACCELERATOR AT THE SAME TIME (SEMI-PANIC BRAKE APPLICATION). POLICE REPORT STATES "TIRE MARKS" ON THE (DRY) PAVEMENT. ONE DOES NOT PRODUCE "TIRE MARKS" ON DRY PAVEMENT (NO TURNING INVOLVED) WITHOUT BRAKE APPLICATION. DRIVER HAD EPISODE OF MICROSLEEP: WHEN ALERTED BY THE EVENT TAKING PLACE, HE COULD NOT GET THE VEHICLE STOPPED IN TIME TO PREVENT HITTING AND FATALLY INJURING A PEDESTRIAN. UPON EXAMINATION OF ACCIDENT VEHICLE, INSPECTOR DISC

Mileage: 188,000

20110106CrashFatalVEHICLE SPEED CONTROL

DRIVER REPORTS HE MUST HAVE HAD HIS FOOT ON THE BRAKE AND ACCELERATOR AT THE SAME TIME (SEMI-PANIC BRAKE APPLICATION). POLICE REPORT STATES "TIRE MARKS" ON THE (DRY) PAVEMENT. ONE DOES NOT PRODUCE "TIRE MARKS" ON DRY PAVEMENT (NO TURNING INVOLVED) WITHOUT BRAKE APPLICATION. DRIVER HAD EPISODE OF MICROSLEEP: WHEN ALERTED BY THE EVENT TAKING PLACE, HE COULD NOT GET THE VEHICLE STOPPED IN TIME TO PREVENT HITTING AND FATALLY INJURING A PEDESTRIAN. UPON EXAMINATION OF ACCIDENT VEHICLE, INSPECTOR DISC

Mileage: 188,000

20060327FireELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

OUR CUSTOMERS 1997 MERCURY VILLAGER VAN CAUGHT FIRE WHILE DRIVING IN THE CITY. WONDER IF THIS COULD BE RELATED TO THE NISSAN MAXIMA RECALL FOR ALTERNATOR FIRES? I HAVE SEEN 3 MAXIMA ALTERNATORS BURN AND WE ARE NOT EVEN A NISSAN DEALER. *JB

20010718CrashEXTERIOR LIGHTING:BACK UP LIGHTS

PLEASE REFER TO MY E-MAIL THIS DATE TO THE "WEBMASTER". NO SAFETY DEFECT MENTIONED. *AK

20010718CrashVISIBILITY:WINDSHIELD

PLEASE REFER TO MY E-MAIL THIS DATE TO THE "WEBMASTER". NO SAFETY DEFECT MENTIONED. *AK

20010718CrashAIR BAGS

PLEASE REFER TO MY E-MAIL THIS DATE TO THE "WEBMASTER". NO SAFETY DEFECT MENTIONED. *AK

20010222CrashSEAT BELTS:FRONT:BUCKLE ASSEMBLY

WAS DRIVING VEHICLE AND WAS INVOLVED IN A CRASH. UPON IMPACT, MIDDLE ROW PASSENGER'S SEAT BELT FAILED TO LOCK UP , AND THREW PASSENGER ON FLOOR. SEAT BELT REMAINED BUCKLED , AND WAS STILL AROUND PASSENGER. THIRD ROW PASSENGER HAD ALSO EXPERIENCED SAME PROBLEM WITH THE SEAT BEL, FAILED TO LOCK UP. DRIVER'S SEAT BELT WORKED. *AK

20000829CrashAIR BAGS:SIDE/WINDOW

DRIVER WAS AT A STOP AND LIFTED FOOT OFF THE BRAKE AND LIGHTLY REAR ENDED ANOTHER VEHICLE AT ABOUT 1-2MPH, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS SEEN VEHICLE. *AK

20000829CrashSERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

DRIVER WAS AT A STOP AND LIFTED FOOT OFF THE BRAKE AND LIGHTLY REAR ENDED ANOTHER VEHICLE AT ABOUT 1-2MPH, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER HAS SEEN VEHICLE. *AK

19990601CrashAIR BAGS:FRONTAL

DRIVING AT APRROXIMATELY 70 MPH VEHICLE HYDROPLANED, WENT INTO A SPIN AND HIT A BRIDGE RAIL WITH RIGHT FRONT BUMPER. DUAL AIRBAGS DID NOT DEPLOY WHICH COULD HAVE CAUSED INJURIES AND TOTAL LOSS OF VEHICLE. *AK