1996 MERCURY VILLAGER

253 complaints filed with NHTSA.

253
Complaints
12
Crashes
8
Fires
6
Injuries
0
Deaths

Complaints by Component

ComponentCount
LATCHES/LOCKS/LINKAGES:DOORS:LATCH27
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE22
STRUCTURE:BODY:DOOR22
UNKNOWN OR OTHER10
AIR BAGS9
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP9
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP7
ENGINE AND ENGINE COOLING:ENGINE7
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE7
EQUIPMENT:APPLIANCE:AIR CONDITIONER6
AIR BAGS:FRONTAL5
VISIBILITY:WINDSHIELD5
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS5
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY5
VEHICLE SPEED CONTROL4

Recent Complaints

20050525FireEQUIPMENT:APPLIANCE:AIR CONDITIONER

DT: CONSUMER STATED: IT WAS NIGHT, COLD OUTSIDE, AND WHILE DRIVING SMELLED BURNING RUBBER. PULLED OVER, TURNED OFF THE VEHICLE, OPENED HOOD BEDORE HOOD WAS COMPLETED OPENED, CONSUMER COULD SEE FLAMES BURNING AND THE AIR CONDITIONER COMPRESSOR PULLEY WAS SO HOT THAT IT WAS GLOWING RED. THE BELT ATTACHED TO THE COMPRESSOR WAS BURNING. *AK THE VEHICLE CAUGHT ON FIRE DAMAGING THE COMPRESSOR AND BELT(S) AND LIKELY OTHER A/C COMPONENTS. *NM CONSUMER WAS ABLE TO PUT OUT FIRE. THE A/C COMRESS

Mileage: 99,472

20041015CrashLATCHES/LOCKS/LINKAGES:DOORS:LATCH

I HAD A LOW IMPACT ACCIDENT WHERE THE FRONT OF MY VEHICLE HIT THE BACK OF ANOTHER VEHICLE. (FORGOT TO PUT CAR IN PARK AND WAS ABOUT 4 FEET FROM BACK OF ANOTHER CAR ON SLIGHT GRADE, WELL YOU KNOW THE REST).*AK AFTER THE ACCIDENT THE SLIDING DOOR BEGAN TO "POP" ENOUGH FOR THE AJAR DOOR LIGHT TO COME ON BUT NOT ENOUGH FOR THE DOOR TO ACTUALLY OPEN. I HAVE CHECKED WITH THE PEOPLE THAT GAVE ESTIMATES ON REPAIRS AND WAS INFORMED BY EVERY ONE THAT IT WAS NOT A RESULT OF THE ACCIDENT. WHAT I CAN NOT

20030403STRUCTURE:BODY:DOOR

WHEN THE CONSUMER TRIED TO CLOSE THE DOOR, THE SENSOR FAILED AND THE SLIDING DOOR CLOSED ON THE CONSUMER HAND. *JB

20020130FireFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

RECALL WAS DONE BUT THE SAME PROBLEM OCCURRED. NO SAFETY DEFEC TLISTED. *AK

20011025CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

AFTER COMING TO A STOP AT STOP LIGHT ACCELERATOR PEDAL WAS STUCK. ENGINE REVVED, AND VEHICLE BUMPED INTO THE ONE IN FRONT. VEHICLE HAS ACCELERATED LIKE THIS TWICE. DEALER COULD NOT DETERMINE WHAT CAUSED THIS.*AK

20010828FireFUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO HAVE RECALL 00V-419 PERFORMED, BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR REPAIR AND WAS PUT ON A WAITING LIST, THE CONSUMER WAS TOLD THAT THE VEHCILE WAS STILL SAFE TO OPERATE UNTIL THE PARTS CAME IN, BUT PRIOR TO THE PARTS COMING IN THE VEHICLE CAUGHT ON FIRE WHILE PARKED (FRANKLIN INSURANCE COMPANY). NLM

20010430FireENGINE AND ENGINE COOLING:ENGINE:GASOLINE

A DAY AFTER TAKING VEHICLE FOR MANUFACTURER'S RECALL AWF40C-F 00 S 59 REPAIRS FILLER HOSE HAD TO BE CHANGED BECAUSE IT COULD CAUSE A FIRE. WHEN CONSUMER WAS DRIVING ABOUT 40 MPH ENGINE STARTED JUMPING. THEN, CAUGHT ON FIRE JUST LIKE IT SAID IN RECALL. *AK THE VEHICLE HAD EXHAUST LEAK AT THE MANIFOLD. THE CONSUMER SAYS HE DOES NOT KNOW THE CAUSE OF THE FIRE. *YH

20010430FireFUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

A DAY AFTER TAKING VEHICLE FOR MANUFACTURER'S RECALL AWF40C-F 00 S 59 REPAIRS FILLER HOSE HAD TO BE CHANGED BECAUSE IT COULD CAUSE A FIRE. WHEN CONSUMER WAS DRIVING ABOUT 40 MPH ENGINE STARTED JUMPING. THEN, CAUGHT ON FIRE JUST LIKE IT SAID IN RECALL. *AK THE VEHICLE HAD EXHAUST LEAK AT THE MANIFOLD. THE CONSUMER SAYS HE DOES NOT KNOW THE CAUSE OF THE FIRE. *YH

20010226FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

RECALL 00V419002/ FUEL TANK VENT HOSE, RECEIVED LETTER ON 17 FEB 2001. AT THAT TIME CONSUMER WAS TOLD BY DEALER PARTS WERE NOT AVAILABLE YET. ON FEB 26 2001, CONSUMER STARTED VEHICLE, AND AFTER A FEW MINUTES THERE WAS SMOKE . THEN FIRE STARTED UNDER HOOD. DEALER DENIES THIS COULD HAVE BEEN CAUSED BY FUEL TANK VENT HOSE. *AK

20001016CrashAIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 45MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY, RESULTING IN MINOR INJURIES.*AK

20000223CrashVEHICLE SPEED CONTROL:LINKAGES

PULLING INTO PARKING SPACE , FOOT WAS LIGHTLY ON BRAKE WHEN VEHICLE SUDDENLY SURGED FORWARD ,RUNNING OVER MEDIAN.PLEASE PROVIDE FURTHER INFORMATION. *AK

19990907FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

AFTER TURNING THE KEY IN THE IGNITION SWITCH FOR THE SECOND TIME THERE WAS AN EXPLOSION UNDER THE HOOD. THE ENTIRE ENGINE COMPARTMENT CAUGHT ON FIRE. FROM LOOKING AT THE HOOD, IT APPEARED THAT ONE OF THE HOTTEST POINTS WAS OVER THE BATTERY AREA. EVERYTHING FORWARD OF FIREWALL WAS TOTALLY BURNED. THE FIRE WAS PUT OUT BY THE FIRE DEPARTMENT. PLEASE PROVIDE ANY FURTHER DETAILS. *AK

19990813CrashVEHICLE SPEED CONTROL:LINKAGES

WHILE PLACING VEHICLE IN REVERSE AND THEN APPLYING BRAKES TO DRIVE IT, VEHICLE SUDDENLY ACCELERATED, CAUSING THE CONSUMER TO HIT A WALL. DEALER HAS BEEN CONTACTED. *AK

19990716CrashLATCHES/LOCKS/LINKAGES:DOORS:LATCH

WHILE DRIVING AT ANY SPEED THE SLIDING DOOR KEEPS OPENING. *AK

19990628STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

WHILE PARKED ON AN INCLINE SLIDING DOOR CAME DOWN, CAUSING INJURIES TO OCCUPANT COMING IN OR OUT OF VEHICLE. PLEASE PROVIDE FURTHER INFORMATION. *AK

19990521CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL

PUT THE CAR IN REVERSE TO BACK UP AND THEN WE PUT THE CAR IN DRIVE AND THE CAR TOOK OFF AND HIT A WALL, THE ACCELERATOR WAS STUCK. *AK

19980729FireAIR BAGS:FRONTAL

AIR BAGS DEPLOYED FOR NO REASON. THE PREVIOUS DAY THE VEHICLE WOULD NOT START AND WAS TOWED TO THE DEALER. THEY STATED THAT NOTHING WAS WRONG.

19980724VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

CONSUMER'S WIFE WAS DRIVING ON HIGHWAY WHEN HEAVY RAIN COMMENCED. DRIVER STARTED TO ROLL UP WINDOW WHEN WINDOW STOPPED JUST BEFORE IT REACHED THE TOP. DRIVER'S HAND WAS CAUGHT BETWEEN THE FRAME AND THE WINDOW, TRYING TO GET THE WINDOW UP. DRIVER RECEIVED MINOR CUTS WHILE TRYING TO FREE HER HAND FROM THE WINDOW. VEHICLE WAS IN THE DEALER SHOP ON SEVERAL OCCASIONS BEFORE THIS INCIDENT OCCURRED. CODITION WAS NEVER RESOLVED. *AK

19970121CrashSTEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

OWNER STATES WHILE DRIVING AND MAKING A RIGHT TURN THE STEERING WHEEL LOCKED UP, RESULTING IN AN ACCIDENT. *AK

19961230CrashSEATS

THE VAN WAS REARENDED AND THE DRIVER'S SIDE SEAT BROKE AND THREW THE DRIVER IN THE BACK. *AK