2002 MERCURY SABLE

541 complaints filed with NHTSA.

541
Complaints
39
Crashes
5
Fires
25
Injuries
2
Deaths

Complaints by Component

ComponentCount
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS97
SUSPENSION:FRONT67
VEHICLE SPEED CONTROL48
SUSPENSION45
SUSPENSION:REAR24
SUSPENSION:REAR:SPRINGS:COIL SPRINGS23
AIR BAGS:FRONTAL16
VISIBILITY:WINDSHIELD13
ENGINE AND ENGINE COOLING12
ELECTRICAL SYSTEM12
POWER TRAIN:AUTOMATIC TRANSMISSION10
AIR BAGS9
SUSPENSION:REAR:SPRINGS9
POWER TRAIN9
TIRES8

Recalls (4)

03V08700010/03/2003

VISIBILITY:WINDSHIELD

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, "WINDSHIELD MOUNTING." THE WINDSHIELDS MAY POTENTIALLY EXHIBIT INCREASED WIND NOISE, WATER LEAKAGE, AND SQUEAKS AND RATTLES.

02V26600002/10/2002

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

CERTAIN PASSENGER VEHICLES EQUIPPED WITH ADJUSTABLE PADELS ARE BEING RECALLED IN ORDER TO ADJUST THE BRAKE AND ACCELERATOR PEDALS TO A MINIMUM OF 50 MM OF LATERAL SEPARATION. SIMULTANEOUS APPLICATION OF BOTH THE BRAKE AND ACCELERATOR PEDALS COULD RESULT IN AN INCREASE IN ENGINE RPM.

04V10600002/03/2004

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

CERTAIN PASSENGER VEHICLES ARE BEING RECALLED TO CORRECT A PROBLEM WITH A MALFUNCTIONING STOP LAMP SWITCH AND/OR ASSOCIATED WIRING. THIS MALFUNCTIONING COULD RENDER THE STOP LAMPS INOPERABLE OR CAUSE THEM TO STAY ON ALL THE TIME. THIS COULD CAUSE CONFUSION TO A FOLLOWING DRIVER, WHICH COULD LEAD T

16E02600001/04/2016

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

Bosch Brake Components LLC (Bosch) is recalling certain aftermarket replacement front brake pads, models Bosch QuietCast BC598 and BP765, Bosch Blue BE598 and BE598H, Prostop PD598 and PD765M, Duralast Gold DG598, Duralast MKD598, Stop Master ST598, UltraStop ULT598, UltraLife MX598 and MX765, Brake

Recent Complaints

20180621FireUNKNOWN OR OTHER

CAR FIRE DUE TO RECALLED FUSES HAD THIS CAR FOR 5 YEARS AND HAD NO ISSUES

Mileage: 177,000

20160629CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE JUMPED A CURB AND STRUCK A METAL TABLE OUTSIDE. THE VEHICLE WOULD NOT STOP EVEN WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE BRAKES DID NOT FEEL AS THOUGH THEY WERE FULLY OPERATIONAL. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR INJURIES TO THE KNEE, BACK, AND

Mileage: 85,000

20160629CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO PARK THE VEHICLE, IT EXPERIENCED UNINTENDED ACCELERATION. AS A RESULT, THE VEHICLE JUMPED A CURB AND STRUCK A METAL TABLE OUTSIDE. THE VEHICLE WOULD NOT STOP EVEN WITH THE BRAKE PEDAL DEPRESSED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE BRAKES DID NOT FEEL AS THOUGH THEY WERE FULLY OPERATIONAL. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED MINOR INJURIES TO THE KNEE, BACK, AND

Mileage: 85,000

20130902CrashVEHICLE SPEED CONTROL

THIS HAS CAUSED ME MUCH PROBLEMS AS MY BROTHER NO LONGER LET'S ME DRIVE MY MOM'S CAR THINKS HE'S RUNNING THE SHOW WHICH IS QUICKLY CHANGING... PULLED INTO GARAGE AT 2 MILES A HOUR. SPEED RAPIDLY CHANGED COULDN'T STOP CENTER PINGED THE WASHER AND DRYER END OF THEM. I'M VERY SICK AND UNABLE TO GO TO ALL MY DOCTORS APPOINTMENTS. THANK YOU MERCURY! *JS

Mileage: 156,000

20130729CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. THE CONTACT STATED THAT WHILE DESCENDING A HILL AT UNKNOWN SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED AND THE CONTACT CRASHED INTO A FENCE. THERE WERE NO INJURIES AND NO POLICE REPORT. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE THROTTLE CABLE HAD FAILED. THE VEHICLE WAS REPAIRED. THE DEALER WAS CONTACTED ABOUT THE FAILURE. UPDATED 11/12/13*CN

20111213CrashSUSPENSION

TL* THE CONTACT OWNS A 2002 MERCURY SABLE GS. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THERE WAS A LOUD BANG AND THE FRONT PASSENGER TIRE BLEW. THE CONTACT ALMOST LOST CONTROL OF THE VEHICLE AS SHE MERGED ONTO THE SHOULDER AND ROLLED INTO A DITCH. THERE WERE NO INJURIES AND THE VEHICLE WAS NOT DAMAGED. THE TIRE WAS REMOVED AND THE SPARE WAS INSTALLED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE THE TIRE WAS ORIGINALLY PURCHASED AND AFTER INSPECTION, THE TECHNICIAN ADVISED THAT THE C

Mileage: 113,000

20100824CrashAIR BAGS

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE CRASH IN WHICH THE VEHICLE WAS DESTROYED YET THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS AVAILABLE. THE CONTACT AND A PASSENGER SUSTAINED MAJOR INJURIES AND WERE BOTH TRANSPORTED VIA AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY BUT WAS NOT EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 99,700.

Mileage: 99,700

20090203SUSPENSION:FRONT

WAS BACKING OUT OF THE GARAGE AND A LOUD EXPLOSION TYPE OF NOISE WAS HEARD AND THE LEFT FRONT DRIVERS SIDE OF THE CAR WAS SITTING ON THE CONCRETE AND THE LEFT FRONT TIRE WAS BLOWN OUT. I WAS NOT EVEN ABLE TO DRIVE THE CAR AFTER APPLYING THE SPARE DONUT. GOT THE FRONT SPRING COIL AND TIRE REPAIRED FOR $480.00 I CALLED LIBERTY FORD (VERMILION, OHIO) DEALERSHIP AND WAS TOLD THAT THERE WAS NOT ANY RECALLS. *TR

Mileage: 71,000

20090107CrashAIR BAGS

INVOLVED IN MVC. PASSENGER AIRBAG DEPLOYED ALTHOUGH NO PASSENGER IN VEHICLE. DRIVERS SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *TR

Mileage: 49,000

20090107CrashAIR BAGS:FRONTAL

INVOLVED IN MVC. PASSENGER AIRBAG DEPLOYED ALTHOUGH NO PASSENGER IN VEHICLE. DRIVERS SIDE AIR BAG DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *TR

Mileage: 49,000

20081204CrashSUSPENSION:FRONT

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. SUDDENLY, THE TIRE FLATTENED. THE DRIVER ATTEMPTED TO PULL OVER TO THE SIDE OF THE ROAD AND SWERVED INTO A DITCH. THERE WERE NO DAMAGES OR INJURIES. THE VEHICLE WAS REMOVED FROM THE DITCH AND THE DRIVER'S SIDE FRONT TIRE WAS REPLACED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE WAS RELATED TO THE FRONT DRIVER'S SI

Mileage: 95,000

20080609CrashAIR BAGS:FRONTAL

2002 MERCURY SABLE NOT EQUIPPED WITH OPTIONAL "PERSONAL SAFETY SYSTEM" (NO SIDE AIRBAGS OR OCCUPANT SENSORS ON THIS VEHICLE) WAS INVOLVED IN COLLISION. FRONT END DAMAGE APPEARS MINIMAL, MICHIGAN STATE POLICE ESTIMATED VEHICLE SPEED AT COLLISION APPROX. 25 MPG. PASSENGER AIRBAG DEPLOYED, DRIVERS AIRBAG DID NOT. THE VEHICLE DID PROTECT THE DRIVER (ME) AND THE SEATBELT SYSTEM WORKED FLAWLESSLY. I COULD HAVE BEEN INJURED BUT WAS NOT. BASED ON EQUIPMENT ON THIS VEHICLE, IF THE PASSENGER AIRBAG DEPLOY

Mileage: 34,332

20080111FireSUSPENSION:REAR:SPRINGS:COIL SPRINGS

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A RUBBING SOUND FROM THE DRIVER SIDE REAR TIRE. HE NOTICED SMOKE AND IMMEDIATELY PULLED OFF THE ROAD. THE REAR OF THE VEHICLE WAS EXTREMELY LOW. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR COIL SPRINGS FAILED, CAUSING THE DRIVER SIDE TIRE TO FAIL. THE DEALER REPLACED THE DRIVER SIDE REAR TIRE AND THE REAR COIL SPRINGS. THE CONTACT FILED A FORMAL COMPLAINT WITH THE MANUFACTU

Mileage: 58,000

20071205CrashAIR BAGS

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING 45 MPH, ANOTHER VEHICLE COMING FROM BEHIND HER, JUMPED THE MEDIAN AND CRASHED INTO THE FRONT END OF HER VEHICLE. AS A RESULT, THE STEERING AND FLOOR COLUMN COLLAPSED, AND THE AIRBAGS DID NOT DEPLOY. THE CRASH DESTROYED THE VEHICLE. THE DRIVER SUSTAINED A SHOULDER HARNESS STRAIN, A FRACTURED STERNUM AND BRUISED RIBS. IN ADDITION, SHE SUSTAINED BRUISES TO HER RIGHT HAND AND LEFT FOOT. THE DRIVER OF THE ONCOMING VEHICLE SUSTAINED MINOR

Mileage: 50,000

20070429VISIBILITY:WINDSHIELD

WATER LEAKED THROUGH WINDSHIELD COWL ONTO THE PASSENGER FLOOR BOARD AND CAUSING BLOWER FAN MOTOR TO SHORT OUT. FORD ADMITS THIS MANUFACTURING DEFECT IN TSB 04-15-3. HAS CAUSED ME RESPIRATORY ISSUES DUE TO BUILD UP OF MOLD IN DASH AND CARPETING. *TR

Mileage: 54,000

20070429ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

WATER LEAKED THROUGH WINDSHIELD COWL ONTO THE PASSENGER FLOOR BOARD AND CAUSING BLOWER FAN MOTOR TO SHORT OUT. FORD ADMITS THIS MANUFACTURING DEFECT IN TSB 04-15-3. HAS CAUSED ME RESPIRATORY ISSUES DUE TO BUILD UP OF MOLD IN DASH AND CARPETING. *TR

Mileage: 54,000

20060801CrashPOWER TRAIN:AUTOMATIC TRANSMISSION

DT*: THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD AT AN ALARMING RATE OF SPEED WHENEVER THE ACCELERATOR WAS DEPRESSED. THE SUDDEN ACCELERATION CAUSED AN ACCIDENT WITH ANOTHER VEHICLE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS INSPECTED BY THE SERVICE DEALER WHO DETERMINED THAT THE TRANSMISSION WAS THE CAUSE OF THE PROBLEM. THE TRANSMISSION WAS REPLACED. THE CONTACT ASKED FOR THE OLD PARTS AND THE SERVICE DEALER REFUSED TO SUPPLY THOSE PARTS. THE MANUFACTURER WAS CONTACTED AND REFUSE

Mileage: 54,796

20060609CrashSERVICE BRAKES, HYDRAULIC

I PUT MY FOOT ON THE BRAKE, AND THE CAR ACCELERATED AND I WAS UNABLE TO STOP CAUSING AN ACCIDENT. THIS HAS ALSO HAPPENED ON SEVERAL OTHER OCCASSIONS CAUSING NEAR MISS ACCIDENTS. *NM

Mileage: 43,000

20060609CrashVEHICLE SPEED CONTROL

I PUT MY FOOT ON THE BRAKE, AND THE CAR ACCELERATED AND I WAS UNABLE TO STOP CAUSING AN ACCIDENT. THIS HAS ALSO HAPPENED ON SEVERAL OTHER OCCASSIONS CAUSING NEAR MISS ACCIDENTS. *NM

Mileage: 43,000

20060510CrashAIR BAGS

ON MAY 1, 2006 MY DAUGHTER AND I WERE INVOLVED IN A HEAD ON COLLISION WITH A DUMP TRUCK. THE AIR BAGS (DRIVER AND PASSENGER) DID NOT DEPLOY ON IMPACT. MY DAUGHTER (WHO IS 15 YEARS OLD AND DRIVING WITH A PERMIT) WAS TRAPPED IN THE CAR. SHE RECEIVED MULTIPLE LACERATIONS, INCLUDING A TORN EAR WHICH WILL REQUIRE SURGERY TO REPAIR IT TO LOOK NORMAL AGAIN. I RECEIVED KNEE AND NECK INJURIES. I CALLED MERCURY CUSTOMER CARE CENTER TO MAKE THE COMPANY AWARE OF THIS SITUATION. I OFFERED TO GIVE THEM