MERCURY MYSTIQUE · model year

2000 MERCURY MYSTIQUE

81 NHTSA complaints, 8 crash reports, and 5 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2000MERCURYMYSTIQUE carries 81 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 8 crashes, 0 fires, 5 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 MYSTIQUE is structure with 17 filings, followed by visibility:defroster/defogger/hvac system (8) and air bags:frontal (5). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 5 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 22 investigation files overlapping the 2000 MYSTIQUE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

81
Complaints
8
Crashes
0
Fires
5
Injuries
0
Deaths

Total Complaints

81 filings

Crashes Reported

8 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
STRUCTURE17
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM8
AIR BAGS:FRONTAL5
ENGINE AND ENGINE COOLING5
UNKNOWN OR OTHER4
EQUIPMENT:APPLIANCE:AIR CONDITIONER3
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP3
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL3
VEHICLE SPEED CONTROL:LINKAGES2
STEERING:LINKAGES:TIE ROD ASSEMBLY2
FUEL SYSTEM, OTHER2
ENGINE AND ENGINE COOLING:ENGINE2
POWER TRAIN:AUTOMATIC TRANSMISSION2
VEHICLE SPEED CONTROL1
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS1

Recalls (5)

99V36100029/12/1999

EQUIPMENT:OTHER:LABELS

VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN INCORRECT LABEL WAS INSTALLED ON THE DRIVER SIDE REAR DOOR. THIS LABEL CONTAINS INSTRUCTIONS FOR THE ACTIVATION OF THE CHILDPROOF SAFETY LOCKS.

00V22800118/08/2000

SEAT BELTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHI

08E03300014/04/2008

SUSPENSION

FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

00V07500009/03/2000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONT

Recent Complaints

20080618FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL*THE CONTACT OWNS A 2000 MERCURY MYSTIQUE. THE CONTACT EXPERIENCED ENGINE HESITATION, LOSS OF POWER, AND SURGING IN HER VEHICLE. SHE WOULD LOSE ALL POWER AND HAVE TO WAIT A COUPLE OF MINUTES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT COULD ONLY DRIVE FIVE MILES BEFORE THE FAILURE RECURRED. THE FAILURE OCCURRED WHEN THE ENGINE WAS WARM OR HOT. SHE TOOK THE VEHICLE TO A LOCAL GARAGE AND THEY STATED THAT THE FUEL PUMP WAS DEFECTIVE. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,600.

Mileage: 55,600

20080509ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

INSTRUMENT DASH PANEL COVER IS , AND HAS CONTINUED TO PEEL BACK AT THE DEFROST VENTS AT THE WINDSHIELD SINCE 2003. IT APPEARS THE GLUE HAD BEGUN TO FAIL. EACH TIME I BROUGHT MY CAR IN FOR SERVICE MY CONCERNS AND COMPLAINT OF THE DASH BOARD WERE LARGELY IGNORED. SIMPLY BLOWN OFF TO SAY IT WAS NOT COVERED UNDER THE WARRANTY. WHEN ASKED IF THERE HAD BEEN ANY RECALL OR WIDESPREAD COMPLAINTS I WAS TOLD NO TO BOTH QUESTIONS. IT WAS ONLY RECENTLY I DISCOVERED ON A GOVERNMENT RECALL SITE THERE HAD ACTUALLY BEEN A CUSTOMER SERVICE ACTION OFFERED TO ADDRESS THIS PROBLEM. I DID NOT RECEIVE THIS NOTIFICATION. I AM VERY DISSATISFIED TO LEARN THAT NOT ONLY WASN'T I NOTIFIED OF THIS OFFER, MY DIRECT QUESTIONS TOWARDS THIS CONCERN PRODUCED ANSWERS THAT WERE INACCURATE. THIS SITUATION TROUBLES ME DEEPLY AS I PREPARE FOR THE PURCHASE OF MY NEXT NEW CAR. I THINK. IS THIS THE HONESTY ( OR SHOULD I SAY LACK OF HONESTY FROM A CAR MANUFACTURER ) AS I DECIDE WHAT MANUFACTURERS VEHICLE AND SERVICE WILL BES

Mileage: 15,873

20080413VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE). *TR

Mileage: 50,000

20080413STRUCTURE

DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE). *TR

Mileage: 50,000

20080412ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

INSTRUMENT PANEL COVER IS WARPED. *TR

20080410ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

2000 MYSTIQUE LS, ENGINE STALL 7 TIMES OVER THE LAST 10 MONTHS. AFTER MULTIPLE REPAIRS, THE MERCURY DEALER COULD NOT FIND THE PROBLEM. PROBLEM STILL EXISTS. *TR

Mileage: 88,081

20080410ENGINE AND ENGINE COOLING

2000 MYSTIQUE LS, ENGINE STALL 7 TIMES OVER THE LAST 10 MONTHS. AFTER MULTIPLE REPAIRS, THE MERCURY DEALER COULD NOT FIND THE PROBLEM. PROBLEM STILL EXISTS. *TR

Mileage: 88,081

20070425SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

FRONT LEFT COIL SPRING BROKE AND PUNCTURED TIRE WHILE BACKING FROM DRIVEWAY. NO INJURIES OR DAMAGE TO VEHICLE. BOTH FRONT COIL SPRINGS REPLACED BY FORD DEALER AT A COST OF ABOUT $300. TIRE DEALER REPLACED TIRE UNDER ROAD HAZARD WARRANTY. *JB

Mileage: 74,348

20070317VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

I HAVE THE SAME EXACT DEFECT AS - CAMPAIGN NUMBER: DP06004 STRUCTURE VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER

Mileage: 50,000

20061009FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

PASSANGER SIDE FUEL TANK RETAINER STRAP CORRODED THROUGH AND YIELDED. DRIVER SIDE STRAP IS ALSO CORRODED AND NEEDS TO BE REPLACED BUT DID NOT YIELD. *NM

Mileage: 103,000

20060904UNKNOWN OR OTHER

INSTRUMENT PANEL WARPAGE CAUSES LOSS OF DEFROSTER FUNCTION. *JB

Mileage: 63,000

20060728ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

DT*: THE CONTACT STATED THAT THE VEHICLE'S DASH WARPED ON 10/15/06 CAUSING THE WINDSHIELD DEFROSTER VENT COVER TO POP OUT OF PLACE. THE VEHICLE WAS TAKEN TO THE DEALER SHORTLY AFTER AND DETERMINED THAT A TECHNICAL SERVICE BULLETIN 0346 WITH NHTSA ITEM #10001899 HAD EXPIRED. THE VEHICLE'S DASHBOARD WAS REPLACED ON 04/17/06. *AK

Mileage: 38,463

20060622STRUCTURE

DASHBOARD OF 2000 MERCURY MYSTIQUE HAS WARPED AND PRESENTS SAFETY HAZARD AS VISUAL DISTRACTION/OBSTRUCTION TO SAFE DRIVING. *NM

20051229UNKNOWN OR OTHER

I AM THE OWNER OF A 2000 MERCURY MYSTIQUE LS AND THE DASHBOARD PAD IS DELAMINATING AND CURLING UP ON THE PASSENGER'S SIDE OF THE VEHICLE. I PREVIOUSLY HAD THE RECALL FIX THAT WAS ISSUED FOR IT DONE AND THIS WAS ONLY SOMEWHAT SUCCESSFUL AS IT DID ADDRESS THE DASH WARPAGE AROUND THE DEFROST VENT BUT NOW THE DASH HAS NOW BEGUN TO CURL UP AT THE BASTE OF THE WINDSHIELD. EVENTUALLY IT WILL CONTINUE TO CURL AND BEGIN TO OBSTRUCT MY VIEW OUT OF THE PASSENGER SIDE OF THE WINDSHIELD. *JB

20051023CrashAIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

RAINY DAY, SUV VEHICLE IN FRONT OF ME COMPLETELY STOPPED IN THE MIDDLE OF STREET TO MAKE A LEFT HAND TURN, HE MUST HAVE JUST STOPPED, BECAUSE WHEN I SLOWED DOWN TO BRAKE MY CAR SLID AND HIT HIM IN THE REAR, MY WHOLE FRONT OF CAR WAS SMASHED WITH THE RADIATOR PARTIALLY UP IN THE AIR, THE CAR TOTALLED, I WOULD SAY, YET THE AIR BAGS DID NOT DEPLOY, AND IT HAD DUAL AIR BAGS. I HAD A CUT ON MY NOSE, NOT BAD, BUT WITH BLEEDING INSIDE NOSE, AND LOWER BACK PAINS, MY HEAD HITTING STEERING WHEEL. ALSO MY BROTHER HAS PAINS IN HIS RIB WHICH WE ARE GOING TO THE DOCTOR FORTO HAVE XRAYS. I BELIEVE THESE AIR BAGS SHOULD HAVE DEPLOYED AT TIME OF IMPACT, I AM LUCKY TO BE ALIVE. PLEASE INVESTIGATE THIS . THANK YOU. *NM

Mileage: 80,000

20050719SUSPENSION:REAR:SPRINGS:COIL SPRINGS

DT REAR DRIVERS SIDE COIL SPRING I BROKE, BUT CONTAINED IT HASN'T COME OUT OF HOLDER. NOTICED THIS WHEN ROTATING THE TIRES. THERE IWAS A RECALL FOR THE FRONT COIL SPRINGS BUT NOT THE REAR. CONNTACTED F FORD, THEY DID NOT OFFER ANY ASSISTANTS. THE VEHICLE WAS DRIVEABLE,*AK BUT CONCERNED THAT THEY'LL BE A BLOW OUT.NOTICED THIS MORNING ON JULY 19, 2005. *AK

20050427FUEL SYSTEM, GASOLINE

TRANSMISSION REBUILT AT 45,000 MILES BY DEALER WHEN WE GOT IT BACK IT DIED AT A 1/4 OF A TANK OF GAS, SO WE CAN NEVER LET IT GO BELOW EVEN A HALF A TANK NOW. OVER DRIVE LIGHT FLASHES ON AND OFF PERIODICALLY THEN GOES OFF. AT 69,000 MILES CAR IS NOW CUTTING OUT LIKE IT DID WHEN IT FIRST HAD TRANSMISSION PROBLEMS.

20050427POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION REBUILT AT 45,000 MILES BY DEALER WHEN WE GOT IT BACK IT DIED AT A 1/4 OF A TANK OF GAS, SO WE CAN NEVER LET IT GO BELOW EVEN A HALF A TANK NOW. OVER DRIVE LIGHT FLASHES ON AND OFF PERIODICALLY THEN GOES OFF. AT 69,000 MILES CAR IS NOW CUTTING OUT LIKE IT DID WHEN IT FIRST HAD TRANSMISSION PROBLEMS.

20050427ELECTRICAL SYSTEM:WIRING

TRANSMISSION REBUILT AT 45,000 MILES BY DEALER WHEN WE GOT IT BACK IT DIED AT A 1/4 OF A TANK OF GAS, SO WE CAN NEVER LET IT GO BELOW EVEN A HALF A TANK NOW. OVER DRIVE LIGHT FLASHES ON AND OFF PERIODICALLY THEN GOES OFF. AT 69,000 MILES CAR IS NOW CUTTING OUT LIKE IT DID WHEN IT FIRST HAD TRANSMISSION PROBLEMS.

20050304SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000. *SC

Mileage: 42,000

Compare 2000MERCURYMYSTIQUE to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2000 MERCURY MYSTIQUE have?
The 2000 MERCURY MYSTIQUE has 81 NHTSA complaints, 8 crashes, 0 fires, 5 injuries, and 0 deaths reported.
Are there any recalls for the 2000 MERCURY MYSTIQUE?
Yes, the 2000 MERCURY MYSTIQUE has 5 recall(s). The most common affected component is EQUIPMENT:OTHER:LABELS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2000 MERCURY MYSTIQUE?
The most-complained component for the 2000 MERCURY MYSTIQUE is STRUCTURE with 17 complaints. Other frequently reported areas include VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM and AIR BAGS:FRONTAL.
Is the 2000 MERCURY MYSTIQUE safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.