1998 MERCURY MYSTIQUE

326 complaints filed with NHTSA.

326
Complaints
10
Crashes
17
Fires
9
Injuries
0
Deaths

Complaints by Component

ComponentCount
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS31
POWER TRAIN:AUTOMATIC TRANSMISSION20
VEHICLE SPEED CONTROL13
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP12
SUSPENSION11
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE10
AIR BAGS8
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS7
ENGINE AND ENGINE COOLING:ENGINE7
ENGINE AND ENGINE COOLING:COOLING SYSTEM7
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH7
UNKNOWN OR OTHER7
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM6
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY6
AIR BAGS:FRONTAL5

Recent Complaints

20080603FireVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. THE CONTACT TOOK HER VEHICLE TO A MECHANIC BECAUSE THE BLOWER MOTOR RESISTOR FAILED. THE MECHANIC STATED THAT HER FUSE BOX MELTED, WHICH CAUSED THE BLOWER MOTOR TO FAIL. SHE CALLED THE MANUFACTURER AND A REPRESENTATIVE STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V230000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE IS IN THE PROCESS OF HAVING THE VEHICL

Mileage: 114,708

20080603FireELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 1998 MERCURY MYSTIQUE. THE CONTACT TOOK HER VEHICLE TO A MECHANIC BECAUSE THE BLOWER MOTOR RESISTOR FAILED. THE MECHANIC STATED THAT HER FUSE BOX MELTED, WHICH CAUSED THE BLOWER MOTOR TO FAIL. SHE CALLED THE MANUFACTURER AND A REPRESENTATIVE STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01V230000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURES WERE IDENTICAL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. SHE IS IN THE PROCESS OF HAVING THE VEHICL

Mileage: 114,708

20050810CrashSEAT BELTS:FRONT

DT: CONTACT' SSON SEAT BELT BROKE DURING AN ACCIDENT AND HE WAS EJECTED FROM THE CAR. THIS HAPPENED ON 7-7-05. THERE WERE NO PROBLEMS WITH THE SEAT BELT PRIOR TO THE ACCIDENT. SHE TOOK PICTURES OF THE ACCIDENT. SHE TOOK PICTURES OF THE SEAT BELT ITSELF. THE CLIP THAT WENT INTO THE BUCKLE WAS MISSING SOME OF ITS PARTS AND THE BUCKLE WAS BENT. HE WAS HIT ON THE RIGHT HAND SIDE OF THE CAR AND TOTALED THE CAR. HE WAS TRAVELING APPROX. 30 MPH. HE BROKE HIS NECK, HAD SEVEN BROKEN RIBS AND PUNCTURED

Mileage: 67,000

20050512FireELECTRICAL SYSTEM

DT: WHILE DRIVING DOWN THE ROAD, I NOTICED SMOKE COMING OUT OF THE DASH. I PULL OVER TO THE SIDE OF THE ROAD, OPENED THE HOOD AND THE FIRST THING I SAW WAS FIRE COMING FROM BEHIND THE GLOVE COMPARTMENT. THE CAR CAUGHT FIRE AND BURNED JUST FIVE AFTER I PULLED OVER. NO WARNING LIGHTS, LOOKED AT TEMP GAUGE AND EVERYTHING WAS FINE BEFORE THE FIRE. CALLED 911 AT 5:44 PM, FIRE DEPT CAME AND PUT OUT THE FIRE. THIS WAS ON THE INTERSTATE. *NM *SB

Mileage: 120,000

20020724FireELECTRICAL SYSTEM:HORN

HORN DOES NOT WORK. VEHICLE HAS BEEN CHECKED BY DEALER SEVERAL TIMES. HORN WOULD WORK INTERMITTENTLY, BUT CURRENTLY IT HAS FAILED COMPLETELY.*AK THE REAR SEAT BELTS ARE INOPERATIVE. THE POWER STEERING, ALTERNATOR, AND FRONT BRAKES FAILED. THE CATALYTIC CONVERTER CAUGHT ON FIRE. *JG

20020724FireSEAT BELTS:REAR/OTHER

HORN DOES NOT WORK. VEHICLE HAS BEEN CHECKED BY DEALER SEVERAL TIMES. HORN WOULD WORK INTERMITTENTLY, BUT CURRENTLY IT HAS FAILED COMPLETELY.*AK THE REAR SEAT BELTS ARE INOPERATIVE. THE POWER STEERING, ALTERNATOR, AND FRONT BRAKES FAILED. THE CATALYTIC CONVERTER CAUGHT ON FIRE. *JG

20020724FireELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

HORN DOES NOT WORK. VEHICLE HAS BEEN CHECKED BY DEALER SEVERAL TIMES. HORN WOULD WORK INTERMITTENTLY, BUT CURRENTLY IT HAS FAILED COMPLETELY.*AK THE REAR SEAT BELTS ARE INOPERATIVE. THE POWER STEERING, ALTERNATOR, AND FRONT BRAKES FAILED. THE CATALYTIC CONVERTER CAUGHT ON FIRE. *JG

20020724FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

HORN DOES NOT WORK. VEHICLE HAS BEEN CHECKED BY DEALER SEVERAL TIMES. HORN WOULD WORK INTERMITTENTLY, BUT CURRENTLY IT HAS FAILED COMPLETELY.*AK THE REAR SEAT BELTS ARE INOPERATIVE. THE POWER STEERING, ALTERNATOR, AND FRONT BRAKES FAILED. THE CATALYTIC CONVERTER CAUGHT ON FIRE. *JG

20020724FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

HORN DOES NOT WORK. VEHICLE HAS BEEN CHECKED BY DEALER SEVERAL TIMES. HORN WOULD WORK INTERMITTENTLY, BUT CURRENTLY IT HAS FAILED COMPLETELY.*AK THE REAR SEAT BELTS ARE INOPERATIVE. THE POWER STEERING, ALTERNATOR, AND FRONT BRAKES FAILED. THE CATALYTIC CONVERTER CAUGHT ON FIRE. *JG

20020724FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

HORN DOES NOT WORK. VEHICLE HAS BEEN CHECKED BY DEALER SEVERAL TIMES. HORN WOULD WORK INTERMITTENTLY, BUT CURRENTLY IT HAS FAILED COMPLETELY.*AK THE REAR SEAT BELTS ARE INOPERATIVE. THE POWER STEERING, ALTERNATOR, AND FRONT BRAKES FAILED. THE CATALYTIC CONVERTER CAUGHT ON FIRE. *JG

20020724FireSTEERING:HYDRAULIC POWER ASSIST SYSTEM

HORN DOES NOT WORK. VEHICLE HAS BEEN CHECKED BY DEALER SEVERAL TIMES. HORN WOULD WORK INTERMITTENTLY, BUT CURRENTLY IT HAS FAILED COMPLETELY.*AK THE REAR SEAT BELTS ARE INOPERATIVE. THE POWER STEERING, ALTERNATOR, AND FRONT BRAKES FAILED. THE CATALYTIC CONVERTER CAUGHT ON FIRE. *JG

20020514FireVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM

20020514FireAIR BAGS

WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM

20020415CrashPOWER TRAIN:AXLE ASSEMBLY

WHILE DRIIIVING 55MPH FRONT AXLE BROKE, CAUSING FRONT RIGHT TIRE TO COME OFF. VEHICLE ROLLED OVER.*AK

20011016FireAIR BAGS

WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM

20011016FireVISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

WHILE DRIVING WITH THE DEFROSTER ON HIGH, THE HEATER UNIT CAUGHT FIRE, FLAMES CAME THROUGHT THE VENTS MELTING THE DASHBOARD AND VISIORS AND CRACKED THE WINDSHIELD, THE FIRE ALSO CAUSED THE DRIVERS AIR BAG TO DEPLOY. NLM

20011012CrashENGINE AND ENGINE COOLING:ENGINE:GASOLINE

MY PROBLEM IS THAT MY CAR STALLS WHEN DRIVEN AT ANY SPEED, WHETHER I AM STOPPED, TURNING OR JUST DRIVING. I HAVE BROUGHT THIS CAR TO THE DEALERSHIP TO GET FIXED AND THEY DON'T KNOW WHAT THIS IS. THIS WAS ACCIDENT RELATED AND MY INSURANCE SAID IF IT ISN'T ACCIDENT RELATED THEN I AM RESPONSIBLE FOR THE BILL THAT THE DEALER WILL CHARGE FOR LOOKING AT THE CAR. NOW THIS STARTED HAPPENING WHEN MY CAR WAS HIT IN THE FRONT AT OVER 40+ MILES/HR. AM I PROTECTED BY ANY LAW THAT WILL ALLOW ME TO GET THIS CA

20010327CrashSEAT BELTS:FRONT:WEBBING

CONSUMER WAS STOPPED READY TO MAKE A LEFT TURN AND WAS REARENDED. PASSENGER'S LAP BELT WAS FINE, BUT SHOULDER BELT DIDN'T LOCK, CAUSING PASSENGER TO MOVE FORWARD. DRIVER'S SEATBELT ACTED PROPERLY. DEALER DIDN'T HAVE MUCH INFORMATION TO GIVE.*AK

20010316FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

WIRING HARNESS BURNED, CAUSING A SMALL FIRE. DEALER HAS REPLACED WIRING HARNESS.*AK

20000824FireELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

WHILE DRIVING A/C MOTOR STOPPED, CONSUMER TURNED OFF THE A/C SWITCH. THEN NOTICED SMOKE COMING FROM UNDER DASH, CONSUMER STOPPED, AND VEHICLE CAUGHT ON FIRE. ENTIRE DASHBOARD FELL OUT ON CONSUMER .*AK