Total Complaints
303 filings
MERCURY MYSTIQUE · model year
303 NHTSA complaints, 19 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996MERCURYMYSTIQUE carries 303 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 19 crashes, 14 fires, 22 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 MYSTIQUE is power train:automatic transmission with 26 filings, followed by engine and engine cooling:engine:gasoline (25) and visibility:power window devices and controls (11). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 22 investigation files overlapping the 1996 MYSTIQUE. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
303 filings
Crashes Reported
19 reports
Source
NHTSA ODI
Federal complaints database
Above median complaint volume — review patterns below.
| Component | Count |
|---|---|
| POWER TRAIN:AUTOMATIC TRANSMISSION | 26 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 25 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 11 |
| ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD | 10 |
| ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 9 |
| UNKNOWN OR OTHER | 9 |
| ELECTRICAL SYSTEM | 9 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 9 |
| ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | 8 |
| STEERING:HYDRAULIC POWER ASSIST SYSTEM | 7 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 7 |
| STRUCTURE:BODY:TRUNK LID | 7 |
| FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP | 6 |
| SUSPENSION | 6 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 6 |
1996 MERCURY MYS AIR BAGS FAILURE IN CAR ACCIDENT. *TR
Mileage: 88,000
THE UNDER HOOD WIRE HARNESS BURNED UP. THIS CAR HAS 89,000 MILES AND RUNS GOOD. I HEARD THERE WAS A RECALL / TSB #( ONP 99M03) ON THIS CAR BUT FORD WILL NOT HONOR IT BECAUSE THE CAR IS OVER 10 YEARS OLD. I THINK FORD SHOULD REIMBURSE FOR REPAIRS OR BUY BACK THE CAR. THIS IS A DANGEROUS SITUATION AS THE CAR WILL STALL ABRUPTLY AND LOSE POWER STEERING. *TR
Mileage: 89,000
TL*THE CONTACT OWNS A 1996 MERCURY MYSTIQUE. THE PARKING LIGHTS ON THE FRONT AND REAR OF THE VEHICLE ALONG WITH THE INSTRUMENT PANEL LIGHTS WERE INOPERATIVE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE CURRENT AND FAILURE MILEAGES WERE 138,552.
Mileage: 138,552
TL*THE CONTACT OWNS A 1996 MERCURY MYSTIQUE. THE PARKING LIGHTS ON THE FRONT AND REAR OF THE VEHICLE ALONG WITH THE INSTRUMENT PANEL LIGHTS WERE INOPERATIVE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE CURRENT AND FAILURE MILEAGES WERE 138,552.
Mileage: 138,552
THE FORWARD GEARS ON MY TRANSMISSION HAVE CEASED TO WORK. NOW I'M BEING TOLD THAT THE TRANSMISSION NEEDS TO BE REPLACED. I FIND IT KIND OF WEIRD THAT A 96 NEEDS A NEW TRANSMISSION ALREADY. *TR
Mileage: 148,000
FAULTY WIRING INSULATION MAKES THE CAR INOPERABLE AND DANGEROUS TO OPERATE. *TR
Mileage: 96,500
FAULTY WIRING INSULATION MAKES THE CAR INOPERABLE AND DANGEROUS TO OPERATE. *TR
Mileage: 96,500
TL*THE CONTACT OWNS A 1996 FORD MERCURY MYSTIQUE. WHILE DRIVING 60 MPH THE SPEED ODOMETER WENT FROM ZERO TO 120, THE RMP WENT UP TO 40,000, THE OVER DRIVE LIGHT ILLUMINATED AND THE VEHICLE SHIFTED OUT OF GEAR. THE MECHANIC STATED THAT THE WIRING HARNESS WAS FAILED AND THE VEHICLE IS NO LONGER DRIVABLE. THERE IS A RECALL FOR THE ELECTRICAL SYSTEM (NHTSA CAMPAIGN #01V230000) HOWEVER; THE MANUFACTURE STATED THAT THE VIN WAS NOT INCLUDED. THE CURRENT MILEAGE WAS 63,500 AND THE FAILURE MILEAGE 61,900.
Mileage: 61,900
FOR ALONG TIME THERE HAS BEEN BEARING CHANGES. I GAVE MY CAR TO A TENANT AND SHE WANTED IT TO GET INSPECTED, BUT SHE NEEDED BOTH FRONT SPRING COILS TO BE REPLACED. AND FOR A LONG TIME THE AIR CONDITIONING (A/C) BEARINGS HAVE BEEN BAD. IT IS GOING TO COST HER MUCH MONEY. CAN A CLAIM BE MADE BECAUSE OF A RECALL?*AK
Mileage: 185,000
CAR HAS HAD INCREASING NUMBER OF ELECTRICAL PROBLEMS...CHECK ENGINE LIGHT COMING ON. MECHANICS COULDN'T FIND WHAT WAS TRIGGERING IT AFTER REPLACING THE OXYGEN SENSORS REPEATEDLY. OTHER TWITCHES (STALLING, BURNED UP TURN SIGNAL MODULE,) FINALLY CULMINATING IN COMPLETE BRAKE LIGHT AND REVERSE LIGHT FAILURE. TOOK THE CAR BACK TO MY MECHANICS, WHO REPLACED THE SIGNAL MODULE, AND SHOWED ME THE BURN MARKS ON IT. THEY STATED THAT THEY TRIED TO GET THE BRAKE LIGHTS TO WORK, AND FOUND THAT THE PRIMARY WIRING HARNESS WAS JUST DISINTEGRATING (INSULATION FAILURES ALL OVER.) THEY CALLED FORD/MERCURY BEFORE THEY TOLD ME OF THIS PROBLEM, AND WERE TOLD THAT FORD/MERC WOULD REPLACE THE HARNESS AS LONG AS THE CAR HADN'T GONE OVER 100K MILES, AND WAS NOT MORE THAN TEN YEARS OLD (IT WASN'T.) DROPPED THE CAR AT A LOCAL FORD DEALER, WHO CALLED ME BACK TO SAY THAT THEY WOULD HAVE BEEN GLAD TO REPLACE THE HARNESS, HAD I FOUND THE PROBLEM PRIOR TO JAN 2006. THEY PROMPTLY INFORMED THAT THEY WOULD BE MORE THAN H
Mileage: 98,400
DT*: THE CONTACT STATED THERE WAS FUEL LEAKAGE WHEN THE VEHICLE WAS BEING FUELED. THERE IS A NHTSA RECALL, # 99V247000, REGARDING THE FUEL SYSTEM GASOLINE STORAGE TANK ASSEMBLY FILLER PIPE AND CAP. THE VIN WAS NOT INCLUDED IN THE RECALL. ALTHOUGH THE MANUFACTURER WAS ALERTED, NO INSPECTIONS HAVE BEEN MADE.
Mileage: 81,464
I FIRST STARTED SMELLING FUEL AFTER FUELING UP MY CAR. THEN LATER I NOTICED THAT FUEL LEAKS OUT FROM UNDER MY CAR WHEN I PUT FUEL INTO IT. I RECENTLY NOTICED IT RUNNING OUT FROM UNDER THE CAR WHEN I JUST HAPPEN TO FILL UP AT A GAS STATION THAT WAS ON AN INCLINE. I TOOK THE CAR TO A DEALERSHIP AND THEY SAID THAT THE FORD RECALL #99S24 DOES NOT APPLY TO MY CAR. BUT.... IT IS WHAT PROBLEM IS. HELP PLEASE. *JB
Mileage: 67,000
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 99V103000 CONCERNING THE EXTERIOR LIGHTING.: HEADLIGHTS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 01/19/06. *JB
Mileage: 53,000
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 99V103000 CONCERNING THE EXTERIOR LIGHTING.: HEADLIGHTS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 01/19/06. *JB
Mileage: 53,000
I PURCHASED MY MERCURY MYSTIQUE NEW IN NOVEMBER OF 1996. I HAVE ALWAYS DRIVEN THE CAR VERY EASY, I DON'T EVEN GET ON THE EXPRESSWAY VERY OFTEN. AT AROUND 45,000 MILES, I HAD THE TRANSMISSION SERVICED, WHICH THE OWNERS MANUAL DOESN'T EVEN MENTION. NOW, WITH ONLY 55K MILES, THE TRANSMISSION HAS FAILED AND NEEDS A TOTAL REBUILD! ALTHOUGH THE CAR IS NEARLY 9 YEARS OLD, AT 55,000 MILES THE TRANSMISSION FAILING IS NOT ACCEPTABLE. THERE HAS TO BE SOME KIND OF FLAW IN THE DESIGN FOR IT TO DO THIS. *B
Mileage: 56,000
DT: THE DOOR LATCH ON DRIVER'S SIDE WOULD NOT SHUT, HAD TO GO TO JUNK YARD TO GET A PART AND PUT IT IN. THIS HAPPENED ON AUGUST 20, 2005. CONSUMER BRUISED HAND TRYING TO GET THE DOWN SHUT. THERE WAS CLICKING NOISE IN THE PANEL ON THE DRIVER'S SIDE THAT CONTROLS THE POWER WINDOWS. ALSO, THE KEY GOT HOT IN THE IGNITION.*AK
DT: THE DOOR LATCH ON DRIVER'S SIDE WOULD NOT SHUT, HAD TO GO TO JUNK YARD TO GET A PART AND PUT IT IN. THIS HAPPENED ON AUGUST 20, 2005. CONSUMER BRUISED HAND TRYING TO GET THE DOWN SHUT. THERE WAS CLICKING NOISE IN THE PANEL ON THE DRIVER'S SIDE THAT CONTROLS THE POWER WINDOWS. ALSO, THE KEY GOT HOT IN THE IGNITION.*AK
DT: THE DOOR LATCH ON DRIVER'S SIDE WOULD NOT SHUT, HAD TO GO TO JUNK YARD TO GET A PART AND PUT IT IN. THIS HAPPENED ON AUGUST 20, 2005. CONSUMER BRUISED HAND TRYING TO GET THE DOWN SHUT. THERE WAS CLICKING NOISE IN THE PANEL ON THE DRIVER'S SIDE THAT CONTROLS THE POWER WINDOWS. ALSO, THE KEY GOT HOT IN THE IGNITION.*AK
1996 MERCURY MYSTIQUE(68,000). FORD MOTOR COMPANY HAD WHAT THEY REFERRED TO AS A "PROGRAM", EVIDENTLY FOR A PROBLEM WITH THE FRONT SPRINGS.THE PROGRAM WAS BASICALLY A FREE INSPECTION. MY CAR WAS INSPECTED IN 2002 WHILE IT WAS IN FOR ANOTHER RECALL, AT WHICH TIME IT WAS GIVEN A PASSING GRADE.THE PROGRAM EXPIRED @ 150,000 OR DEC. OF 2004 WHICHEVER CAME FIRST.IN FEBRUARY 2005 A 6" CHUNCK OF THE PASS. SIDE SPRING SNAPPED OFF, LUCKILY ON A RESIDENTIAL STREET. I HEARD THE NOISE AND WAS ABLE TO RETRIEVE THE PIECE FROM THE STREET.ON CLOSE INSPECTION THE PIECE DID NOT BREAK DUE TO CORROSION.I BELIEVE IT WAS DUE TO POOR MATERIAL QUALITY, MY CONCERN IS THAT THIS COULD CAUSE TIRE FAILURE AT HIGHER RATES OF SPEED RESULTING IN POSSIBLE FATALIIES. FORD WOULD NOT REPLACE THE SPRING.*AK
Mileage: 67,975
THE VEHICLE RAN ROUGH WHILE DRIVING AT ANY SPEED. THIS CONDITION CAUSED A PROBLEM WHILE DRIVING IN TRAFFIC. THE VEHICLE WAS TAKEN TO A REPAIR SHOP. THE MECHANIC INFORMED THE CONSUMER THAT THE PLASTIC INTAKE MANIFOLD NEEDED TO BE REPLACED. *JB
Mileage: 99,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.