2000 MERCURY MOUNTAINEER
164 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| VEHICLE SPEED CONTROL | 21 |
| TIRES | 15 |
| ELECTRICAL SYSTEM | 14 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 12 |
| TIRES:TREAD/BELT | 6 |
| AIR BAGS | 5 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 5 |
| EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 5 |
| AIR BAGS:FRONTAL | 4 |
| UNKNOWN OR OTHER | 4 |
| ENGINE | 4 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| SEATS | 3 |
| EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT | 2 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 2 |
Recalls (8)
TIRES:TREAD/BELT
TIRE DESCRIPTION: FIRESTONE WILDERNESS AT, SIZE P235/75R15, PRODUCED AT THE DECATUR, ILLINOIS TIRE PLANT AND ALL FIRESTONE RADIAL ATX AND RADIAL ATX II TIRES, SIZE P235/75R15. OPERATION OF THESE TIRES AT LOW INFLATION PRESSURES, HIGH SPEED, AND IN HOT WEATHER, CAN CONTRIBUTE TO SEPARATION OF THE T
SEAT BELTS
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHI
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
VEHICLE DESCRIPTION: MULTI-PURPOSE VEHICLES EQUIPPED WITH 4.0L ENGINES AND ALL-TIME 4-WHEEL DRIVE (A4WD) POWERTRAINS. THE GENERIC ELECTRONIC MODULE (GEM) COULD EXPERIENCE A CONDITION REFERRED TO AS "LOCK-UP" IN WHICH THE GEM CONTROLLED ELECTRONIC FUNCTIONS (E.G., FRONT WINDSHIELD WIPERS, INTERIOR
SEATS:FRONT ASSEMBLY:RECLINER
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MA
VEHICLE SPEED CONTROL:CABLES
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH SPEED CONTROL AND 4.0L SOHC ENGINES, IF THE STRAND COVER ON THE SPEED CONTROL CABLE BECOMES FLARED AT THE END, THE SPEED CONTROL CABLE MAY BIND WHEN THE SPEED CONTROL IS ACTIVATED.
AIR BAGS:SIDE/WINDOW
VEHICLE DESCRIPTION: 4-DOOR SPORT UTILITY VEHICLES EQUIPPED WITH SIDE AIR BAGS. THE SUBJECT VEHICLES HAVE A REVISED LEVEL SIDE CRASH SENSOR THAT COULD DEPLOY THE SIDE AIR BAG IF THE IGNITION KEY IS IN THE "RUN" POSITION AND THE SEATBELT WEBBING IS FORCIBLY EXTRACTED FROM A LOCKED RETRACTOR WITH A
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Recent Complaints
The contact's daughter owns a 2000 Mercury Mountaineer. The contact stated that while her husband and her daughter were inspecting the engine compartment of the vehicle, the hinges of the hood failed, causing the hood to drop inadvertently. The contact's husband sustained a laceration on the arm but did not seek medical assistance. The vehicle was taken to an independent mechanic, where the hood hinges were replaced. Additionally, the contact purchased a stick to hold the hood open. The vehicle
TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE PARKED, THE VEHICLE ERUPTED INTO FLAMES WITHOUT WARNING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE REMAINED AT THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE PARKED IN FRONT OF THE CONTACT'S VEHICLE WAS ALSO DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA C
Mileage: 155,000
TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. WHILE PARKED, THE VEHICLE ERUPTED INTO FLAMES WITHOUT WARNING. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE REMAINED AT THE CONTACT'S RESIDENCE WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE VEHICLE PARKED IN FRONT OF THE CONTACT'S VEHICLE WAS ALSO DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA C
Mileage: 155,000
I WAS DRIVING DON THE ROAD TO AN INTERSECTION GOING 45 MPH AND NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. I PROCEEDED TO PULL OVER AND GOT MY FAMILY OUT THE CAR BEFORE THE ELECTRICAL WAS COMPLETELY FRIED. I TRIED TO PUT THE FIRE OUT WITH TWO EXTINGUISHERS AND HELP FROM FELLOW BYSTANDERS. THE BLAZE UNDER THE HOOD HAD TO BE PUT OUT BY THE FIRE DEPARTMENT. I RECEIVED A POLICE AND FIRE REPORT. THE AREA THAT THE FIRE HAD ORIGINATED FROM WAS THE FUSE BOX. I KNOW THIS WAS A FACTORY PROBLEM B
Mileage: 183,345
I WAS DRIVING DON THE ROAD TO AN INTERSECTION GOING 45 MPH AND NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. I PROCEEDED TO PULL OVER AND GOT MY FAMILY OUT THE CAR BEFORE THE ELECTRICAL WAS COMPLETELY FRIED. I TRIED TO PUT THE FIRE OUT WITH TWO EXTINGUISHERS AND HELP FROM FELLOW BYSTANDERS. THE BLAZE UNDER THE HOOD HAD TO BE PUT OUT BY THE FIRE DEPARTMENT. I RECEIVED A POLICE AND FIRE REPORT. THE AREA THAT THE FIRE HAD ORIGINATED FROM WAS THE FUSE BOX. I KNOW THIS WAS A FACTORY PROBLEM B
Mileage: 183,345
I WAS DRIVING DON THE ROAD TO AN INTERSECTION GOING 45 MPH AND NOTICED BLACK SMOKE COMING FROM UNDER THE HOOD. I PROCEEDED TO PULL OVER AND GOT MY FAMILY OUT THE CAR BEFORE THE ELECTRICAL WAS COMPLETELY FRIED. I TRIED TO PUT THE FIRE OUT WITH TWO EXTINGUISHERS AND HELP FROM FELLOW BYSTANDERS. THE BLAZE UNDER THE HOOD HAD TO BE PUT OUT BY THE FIRE DEPARTMENT. I RECEIVED A POLICE AND FIRE REPORT. THE AREA THAT THE FIRE HAD ORIGINATED FROM WAS THE FUSE BOX. I KNOW THIS WAS A FACTORY PROBLEM B
Mileage: 183,345
I WAS DRIVING TO AN INTERSECTION WITH MY FAMILY WHILE GOING 45 MPH. I NOTICED BLACK COMING THROUGH THE VENTS. I PULLED OFF TO A GAS STATION PARKING LOT. I PROCEEDED TO USE FIRE EXTINGUISHERS UNDER THE HOOD, THE FIRE DEPARTMENT HAD TO COME PUT IT OUT. THEY DID A LOOK THROUGH AND DETERMINED THE FIRE STARTED AT THE FUSE BOX. I WENT HOME AND RESEARCHED THAT THIS IS A RECURRING PROBLEM WITH THIS TYPE OF VEHICLE. I'M NOW OUT THE 6500 I USED TO PURCHASE IT. I CANT FIX IT OR TRADE IT IN NOW.
Mileage: 183,345
I WAS DRIVING TO AN INTERSECTION WITH MY FAMILY WHILE GOING 45 MPH. I NOTICED BLACK COMING THROUGH THE VENTS. I PULLED OFF TO A GAS STATION PARKING LOT. I PROCEEDED TO USE FIRE EXTINGUISHERS UNDER THE HOOD, THE FIRE DEPARTMENT HAD TO COME PUT IT OUT. THEY DID A LOOK THROUGH AND DETERMINED THE FIRE STARTED AT THE FUSE BOX. I WENT HOME AND RESEARCHED THAT THIS IS A RECURRING PROBLEM WITH THIS TYPE OF VEHICLE. I'M NOW OUT THE 6500 I USED TO PURCHASE IT. I CANT FIX IT OR TRADE IT IN NOW.
Mileage: 183,345
I WAS DRIVING TO AN INTERSECTION WITH MY FAMILY WHILE GOING 45 MPH. I NOTICED BLACK COMING THROUGH THE VENTS. I PULLED OFF TO A GAS STATION PARKING LOT. I PROCEEDED TO USE FIRE EXTINGUISHERS UNDER THE HOOD, THE FIRE DEPARTMENT HAD TO COME PUT IT OUT. THEY DID A LOOK THROUGH AND DETERMINED THE FIRE STARTED AT THE FUSE BOX. I WENT HOME AND RESEARCHED THAT THIS IS A RECURRING PROBLEM WITH THIS TYPE OF VEHICLE. I'M NOW OUT THE 6500 I USED TO PURCHASE IT. I CANT FIX IT OR TRADE IT IN NOW.
Mileage: 183,345
TL* THE CONTACT OWNED A 2000 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 65 MPH, FUEL FUMES EMITTED INTO THE VEHICLE AND THE ENGINE BEGAN TO SMOKE BEFORE IT CAUGHT FIRE. THE CHECK ENGINE INDICATOR ILLUMINATED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000.
Mileage: 240,000
I AM DISABLE ON JUNE 11, 2014 I WAS TRAVELING ABOUT 35 MPH AND SUDDENLY FLAMES GUSHED FROM THE DASH I STOPPED THE IGNITION WOULD NOT TURN OFF FIRE WIPPED MY RIGHT SIDE AND I BROKE MY ANKLE TRYING TO GET OUT OF THE CAR. *JS
Mileage: 199,000
TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD AREA. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BLACK SMOKE AND FLAMES IN THE ENGINE AREA. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY FOR FURTHER INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 165,000. UPDATED 06/26/13*LJ THE CON
Mileage: 165,000
TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD AREA. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BLACK SMOKE AND FLAMES IN THE ENGINE AREA. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY FOR FURTHER INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 165,000. UPDATED 06/26/13*LJ THE CON
Mileage: 165,000
BRAKE LIGHTS WERE NOT LIGHTING. FUSE WAS BLOWN, REPLACED FUSE, STEPPED ON BRAKE PEDAL, THEN POOF OF SMOKE AT FUSE INSIDE, AND UNDER HOOD SMOKE CONTINUED FOR 2 MINUTES. FOUND CONNECTOR FOR SWITCH ON MASTER CYLINDER WAS MELTED AND SWITCH IS STILL BAD. DISCONNECTED CONNECTOR FROM SHORTED SWITCH CAUSING FUSE TO BLOW. THEN REPLACED FUSE AND NOW BRAKE LIGHTS WORK. CRUISE CONTROL WAS INTERMITTENT FOR THE PAST 2 MONTHS PRIOR TO THIS EVENT. CONNECTOR IS TIED TO KEEP IT SECURE UNTIL REPAIR IS MADE. *TR
Mileage: 132,000
BRAKE LIGHTS WERE NOT LIGHTING. FUSE WAS BLOWN, REPLACED FUSE, STEPPED ON BRAKE PEDAL, THEN POOF OF SMOKE AT FUSE INSIDE, AND UNDER HOOD SMOKE CONTINUED FOR 2 MINUTES. FOUND CONNECTOR FOR SWITCH ON MASTER CYLINDER WAS MELTED AND SWITCH IS STILL BAD. DISCONNECTED CONNECTOR FROM SHORTED SWITCH CAUSING FUSE TO BLOW. THEN REPLACED FUSE AND NOW BRAKE LIGHTS WORK. CRUISE CONTROL WAS INTERMITTENT FOR THE PAST 2 MONTHS PRIOR TO THIS EVENT. CONNECTOR IS TIED TO KEEP IT SECURE UNTIL REPAIR IS MADE. *TR
Mileage: 132,000
BRAKE LIGHTS WERE NOT LIGHTING. FUSE WAS BLOWN, REPLACED FUSE, STEPPED ON BRAKE PEDAL, THEN POOF OF SMOKE AT FUSE INSIDE, AND UNDER HOOD SMOKE CONTINUED FOR 2 MINUTES. FOUND CONNECTOR FOR SWITCH ON MASTER CYLINDER WAS MELTED AND SWITCH IS STILL BAD. DISCONNECTED CONNECTOR FROM SHORTED SWITCH CAUSING FUSE TO BLOW. THEN REPLACED FUSE AND NOW BRAKE LIGHTS WORK. CRUISE CONTROL WAS INTERMITTENT FOR THE PAST 2 MONTHS PRIOR TO THIS EVENT. CONNECTOR IS TIED TO KEEP IT SECURE UNTIL REPAIR IS MADE. *TR
Mileage: 132,000
WHILE I WAS PARKING THE CAR IN THE GARAGE, I CAME TO A STOP ABOUT 12 INCHES FROM A FILE CABINET AGAINST THE BACK WALL. THEN I PUT THE CAR IN REVERSE TO MOVE BACK A FEW INCHES FOR BETTER CLEARANCE. ALL OF A SUDDEN THE CAR UNEXPECTEDLY ACCELERATED FORWARD AND CRASHED INTO THE FILE CABINET AND TOTALED IT PLUS DAMAGED THE FRONT BUMPER, GRILL AND HOOD. NOTE THAT APPLYING THE BRAKE DID NOT STOP IT. VERY THANKFUL THAT NO ONE WAS IN THE FRONT OF THE CAR WHEN THIS HAPPEN. *TR
WHILE I WAS PARKING THE CAR IN THE GARAGE, I CAME TO A STOP ABOUT 12 INCHES FROM A FILE CABINET AGAINST THE BACK WALL. THEN I PUT THE CAR IN REVERSE TO MOVE BACK A FEW INCHES FOR BETTER CLEARANCE. ALL OF A SUDDEN THE CAR UNEXPECTEDLY ACCELERATED FORWARD AND CRASHED INTO THE FILE CABINET AND TOTALED IT PLUS DAMAGED THE FRONT BUMPER, GRILL AND HOOD. NOTE THAT APPLYING THE BRAKE DID NOT STOP IT. VERY THANKFUL THAT NO ONE WAS IN THE FRONT OF THE CAR WHEN THIS HAPPEN. *TR
TL* THE CONTACT OWNED A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND SHUT OFF FOR APPROXIMATELY FORTY-FIVE MINUTES WHEN THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT ALSO INFORMED THE CONTACT THAT THE FIRE ORIGINATED ON THE DRIVER'S SIDE NEED THE INSTRUMENT PANEL. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF
Mileage: 119,000
TL*THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE VEHICLE WAS PARKED AND BECAME ENGULFED INTO MASSIVE FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CAUSE OF FAILURE WAS RELATED TO THE CRUISE CONTROL. A POLICE REPORT WAS FILED WITH NO PERSONAL INJURY. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A TOWING FACILITY. THE FAILURE MILEAGE WAS UNKNOWN.