1998 MERCURY MOUNTAINEER

298 complaints filed with NHTSA.

298
Complaints
29
Crashes
31
Fires
36
Injuries
2
Deaths

Complaints by Component

ComponentCount
TIRES53
TIRES:TREAD/BELT48
VEHICLE SPEED CONTROL18
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL13
ELECTRICAL SYSTEM10
ENGINE AND ENGINE COOLING:ENGINE9
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE7
SEATS:FRONT ASSEMBLY:RECLINER7
SUSPENSION:FRONT6
VEHICLE SPEED CONTROL:CRUISE CONTROL6
STRUCTURE:BODY6
UNKNOWN OR OTHER5
LATCHES/LOCKS/LINKAGES:HOOD:LATCH5
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD4
TIRES:SIDEWALL4

Recent Complaints

20171119FireVEHICLE SPEED CONTROL

UNDER MY HOOD STARTED SMOKING, I POPPED MY HOOD TO FIND FLAMES UNDER IT. I HAD TO GET MY KIDS OUT THE TRUCK AND PUT THE FLAMES OUT WITH AND EXTINGUISHER. THAT'S WHEN I NOTICED THAT MY BRAKE FLUID RESERVOIR WAS MELTED AND SO WERE THE WIRES THAT CONNECT TO THE CRUISE CONTROL SWITCH. NOT I AM WITHOUT A VEHICLE TO GET TO WORK AND GET MY CHILDREN TO SCHOOL.

Mileage: 190,000

20171119FireUNKNOWN OR OTHER

UNDER MY HOOD STARTED SMOKING, I POPPED MY HOOD TO FIND FLAMES UNDER IT. I HAD TO GET MY KIDS OUT THE TRUCK AND PUT THE FLAMES OUT WITH AND EXTINGUISHER. THAT'S WHEN I NOTICED THAT MY BRAKE FLUID RESERVOIR WAS MELTED AND SO WERE THE WIRES THAT CONNECT TO THE CRUISE CONTROL SWITCH. NOT I AM WITHOUT A VEHICLE TO GET TO WORK AND GET MY CHILDREN TO SCHOOL.

Mileage: 190,000

20140803CrashEQUIPMENT

HAD A WRECK COMING DOWN THE MOUNTAIN. EMERGENCY BRAKE DIDN'T WORK RAN INTO A TREE AND DAMAGED A MAILBOX (RELATED VEHICLE INFORMATION: MODEL YEAR=1998, MAKE=MOUNTAINEER , MODEL=MERCURY ). *TR

20140803CrashEQUIPMENT:APPLIANCE:AIR CONDITIONER

HAD A WRECK COMING DOWN THE MOUNTAIN. EMERGENCY BRAKE DIDN'T WORK RAN INTO A TREE AND DAMAGED A MAILBOX (RELATED VEHICLE INFORMATION: MODEL YEAR=1998, MAKE=MOUNTAINEER , MODEL=MERCURY ). *TR

20140803CrashSTEERING

HAD A WRECK COMING DOWN THE MOUNTAIN. EMERGENCY BRAKE DIDN'T WORK RAN INTO A TREE AND DAMAGED A MAILBOX (RELATED VEHICLE INFORMATION: MODEL YEAR=1998, MAKE=MOUNTAINEER , MODEL=MERCURY ). *TR

20140803CrashTIRES

HAD A WRECK COMING DOWN THE MOUNTAIN. EMERGENCY BRAKE DIDN'T WORK RAN INTO A TREE AND DAMAGED A MAILBOX (RELATED VEHICLE INFORMATION: MODEL YEAR=1998, MAKE=MOUNTAINEER , MODEL=MERCURY ). *TR

20140803CrashSERVICE BRAKES

HAD A WRECK COMING DOWN THE MOUNTAIN. EMERGENCY BRAKE DIDN'T WORK RAN INTO A TREE AND DAMAGED A MAILBOX (RELATED VEHICLE INFORMATION: MODEL YEAR=1998, MAKE=MOUNTAINEER , MODEL=MERCURY ). *TR

20130213CrashTIRES

1998 MERCURY MOUNTAINEER. ATTORNEY REPRESENTING CONSUMER REQUESTS LIST OF VEHICLE TIRE TREAD PROBLEMS. *SMD

20120517FireENGINE

AT 2 AM WE SMELLED SMOKE AND SAW IT COMING FROM GARAGE, WHEN I OPENED GARAGE DOOR FLAMES WERE COMING OUT OF FRONT OF CAR. MY MOTHERS CAR BURNT AND IT IS A TOTAL LOSS. WE HAD TO CALL FIRE DEPT. MY GARAGE WAS WRECKED. MY HOUSE HAS SMOKE DAMAGE. *TR

Mileage: 102,000

20120517FireELECTRICAL SYSTEM

AT 2 AM WE SMELLED SMOKE AND SAW IT COMING FROM GARAGE, WHEN I OPENED GARAGE DOOR FLAMES WERE COMING OUT OF FRONT OF CAR. MY MOTHERS CAR BURNT AND IT IS A TOTAL LOSS. WE HAD TO CALL FIRE DEPT. MY GARAGE WAS WRECKED. MY HOUSE HAS SMOKE DAMAGE. *TR

Mileage: 102,000

20110413FireENGINE AND ENGINE COOLING:COOLING SYSTEM

MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD A LOUD BOOM. LOOKED OUT THE WINDOW AND FIRE WAS SHOOTING UP BY THE WHEEL. *TR

Mileage: 75,000

20110413FireEXTERIOR LIGHTING

MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD A LOUD BOOM. LOOKED OUT THE WINDOW AND FIRE WAS SHOOTING UP BY THE WHEEL. *TR

Mileage: 75,000

20110413FireSTRUCTURE:BODY

MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD A LOUD BOOM. LOOKED OUT THE WINDOW AND FIRE WAS SHOOTING UP BY THE WHEEL. *TR

Mileage: 75,000

20110413FireTIRES

MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD A LOUD BOOM. LOOKED OUT THE WINDOW AND FIRE WAS SHOOTING UP BY THE WHEEL. *TR

Mileage: 75,000

20101021TIRES

TL* THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER EQUIPPED WITH TURBO TECH RADIAL A/SR TIRES, LINE SIZE P235/75R15, DOT NUMBER UT1TT2E4305. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN A LOUD POP SOUNDED FROM THE EXTERIOR OF THE VEHICLE. THE CONTACT SUDDENLY LOST CONTROL OF THE VEHICLE. THE VEHICLE FLIPPED OVER TWICE AND LANDED ONTO THE CENTER LANE OF THE HIGHWAY. THE CONTACT SUSTAINED A MILD CONCUSSION AND INJURIES TO THE KNEE, BACK AND NECK. A POLICE REPORT WAS AVAILABLE. THE FAILURE WAS C

Mileage: 149,000

20100403FireUNKNOWN OR OTHER

AT APPROXIMATELY 2:15 I PARKED MY 1998 MERCURY MOUNTAINEER ON THE STREET IN FRONT OF MY HOUSE. AT APPROXIMATELY 2:30 I HEARD THE VEHICLE THEFT ALARM GO OFF. WHEN I WENT TO SHUT OFF ALARM, I SAW FLAMES COMING FROM THE RIGHT FRONT WHEEL WELL. (I COULD NOT SEE WHAT WAS HAPPENING ON THE OTHER SIDE OF VEHICLE) I WENT BACK INTO MY HOUSE TO FETCH MY DRY CHEM FIRE EXTINGUISHER. I WENT BACK TO THE CAR AND ATTEMPTED TO EXTINGUISH THE FIRE. WHEN I WAS UNSUCCESSFUL, I HAD MY SON CALL 911 FOR FIRE DEPA

Mileage: 145,000

20090814FireENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER. EARLY IN THE MORNING, THE CONTACT SMELLED SOMETHING BURNING AND NOTICED THAT HER VEHICLE WAS ON FIRE. AS A RESULT, THE GARAGE AND PART OF THE HOUSE WERE BURNED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT ORIGINATED FROM THE ENGINE OF THE VEHICLE. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE SEVERE INJURIES COULD HAVE OCCURRED. THE MILEAGES WERE UNKNOWN.

20070117FireVEHICLE SPEED CONTROL

TL* - THE CONTACT STATED THAT WHILE HER 1998 MERCURY MOUNTAINEER WAS PARKED, THE CONTACT HEARD A LOUD NOISE COMING FROM HER VEHICLE. SHE NOTICED THAT HER VEHICLE HAD FLAMES COMING FROM UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE CONTACT FEELS THAT THE CAUSE OF THE FIRE WAS DUE TO NHTSA CAMPAIGN ID NUMBER : 00V422000( VEHICLE SPEED CONTROL). THE CONTACT CAN PROVIDE PICTURES, AS WELL AS, COPY OF THE INCIDENT REPORT. *JB

Mileage: 100,000

20061102FireVEHICLE SPEED CONTROL:CRUISE CONTROL

CONSUMER COMPLAINT CONCERNING VEHICLE CATCHING ON FIRE . *TS THE VEHICLE CAUGHT ON FIRE ON 8/25/06. THE RECALL REPAIR FOR THE CRUISE CONTROL DEACTIVATION SWITCH WAS SCHEDULED FOR 8/28/06. THE CONSUMER FEELS THAT THE SWITCH WAS THE CAUSE OF THE FIRE. THE CONSUMER IS REQUESTING THE BLUE BOOK VALUE FROM THE MANUFACTURER. *NM

20060807FireELECTRICAL SYSTEM

I AM THE ORIGINAL OWNER OF A 1998 MERCURY MOUNTAINEER, V8, AWD, VIN [XXX] WITH 142,000 MILES. I PARKED THE CAR IN MY DRIVEWAY ON FRIDAY EVENING, JULY 14, 2006 WHERE THE CAR REMAINED UNUSED UNTIL SUNDAY AFTERNOON, JULY 16, 2006. ON SUNDAY AFTERNOON, JULY 16, 2006, AROUND 1:00 PM THE CAR CAUGHT FIRE, ALSO CATCHING MY HOUSE ON FIRE. THE CAR WAS A TOTAL LOSS AND THE HOUSE SUSTAINED MAJOR DAMAGE IN ONE AREA. THE CAR WAS NOT USED BETWEEN THE TIME IT WAS PARKED AND CAUGHT FIRE. *NM UPDATED 07/12/

Mileage: 142,000