Total Complaints
12 filings
MERCURY MONTEREY · model year
12 NHTSA complaints, and 2 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007MERCURYMONTEREY carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 MONTEREY is power train with 4 filings, followed by vehicle speed control (2) and engine (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 2 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 2 investigation files overlapping the 2007 MONTEREY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
12 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 4 |
| VEHICLE SPEED CONTROL | 2 |
| ENGINE | 2 |
| TRACTION CONTROL SYSTEM | 1 |
| ELECTRICAL SYSTEM | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| AIR BAGS | 1 |
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE
SEATS
Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massac
VEHICLE WAS IN MOTION, ON A HIGHWAY, IN TRAFFIC AT APPROXIMATELY 65 MPH. SUDDENLY, IT WAS AS IF THE CAR WAS IN NEUTRAL. I COASTED OFF TO THE SHOULDER , TRIED TO SHIFT THE CAR INTO GEAR, NOTHING! NO REVERSE, NO FORWARD, 1 OR 3. AFTER SITTING FOR ABOUT 30 MINUTES, I ATTEMPTED TO SHIFT AGAIN INTO ALL GEARS TO NO AVAIL. HAD TO HAVE THE VEHICLE TOWED.
Mileage: 130,000
TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. WHILE DRIVING AT 45 MPH, THE VEHICLE INADVERTENTLY WENT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. THE VIN WAS NOT AVAILABLE.
Mileage: 129,000
TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. WHILE DRIVING AT 45 MPH, THE VEHICLE INADVERTENTLY WENT INTO NEUTRAL. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129,000. THE VIN WAS NOT AVAILABLE.
Mileage: 129,000
TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCKSPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Mileage: 59,000
WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AND I WAS UNEXPECTEDLY NOT MOVING BESIDES COASTING TO A STOP. THE VEHICLE HAD TO BE TOWED. OUR MECHANIC, NOT A DEALER, SUSPECTS THE TORQUE CONVERTER. OF NOTE, THE 2004 AND 2005 MONTEREYS WERE RECALLED FOR TORQUE CONVERTER FAILURE BECAUSE IT WAS A SAFETY ISSUE. THE ONLY OTHER YEARS OF MONTEREYS THAT WERE MADE, 2006 AND 2007, SHOULD BE INVESTIGATED FOR RECALL, ALSO. THIS TYPE OF FAILURE- WHILE THE VEHICLE IS IN MOTION- IS EXCEEDINGLY DANGEROUS. *TR
Mileage: 86,000
WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AND I WAS UNEXPECTEDLY NOT MOVING BESIDES COASTING TO A STOP. THE VEHICLE HAD TO BE TOWED. OUR MECHANIC, NOT A DEALER, SUSPECTS THE TORQUE CONVERTER. OF NOTE, THE 2004 AND 2005 MONTEREYS WERE RECALLED FOR TORQUE CONVERTER FAILURE BECAUSE IT WAS A SAFETY ISSUE. THE ONLY OTHER YEARS OF MONTEREYS THAT WERE MADE, 2006 AND 2007, SHOULD BE INVESTIGATED FOR RECALL, ALSO. THIS TYPE OF FAILURE- WHILE THE VEHICLE IS IN MOTION- IS EXCEEDINGLY DANGEROUS. *TR
Mileage: 86,000
WHILE I WAS DRIVING,THE 2007 MONTEREY MINI-VAN SUDDENLY STOPPED RESPONDING TO THE ACCELERATOR. THE BRAKES WERE STILL RESPONSIVE, AS WAS STEERING. THERE WAS ABSOLUTELY NO WARNING TO THIS ABRUPT PROBLEM, AND IT WAS PARTICULARLY WORRISOME BECAUSE THERE WERE VEHICLES FOLLOWING ME ON THE 4-LANE ROAD AND I WAS UNEXPECTEDLY NOT MOVING BESIDES COASTING TO A STOP. THE VEHICLE HAD TO BE TOWED. OUR MECHANIC, NOT A DEALER, SUSPECTS THE TORQUE CONVERTER. OF NOTE, THE 2004 AND 2005 MONTEREYS WERE RECALLED FOR TORQUE CONVERTER FAILURE BECAUSE IT WAS A SAFETY ISSUE. THE ONLY OTHER YEARS OF MONTEREYS THAT WERE MADE, 2006 AND 2007, SHOULD BE INVESTIGATED FOR RECALL, ALSO. THIS TYPE OF FAILURE- WHILE THE VEHICLE IS IN MOTION- IS EXCEEDINGLY DANGEROUS. *TR
Mileage: 86,000
ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TAKEN INTO THE DEALER FOR A MAINTENANCE CHECK, WHICH DETERMINED THAT THE COMPUTER HAD GOTTEN WET BECAUSE OF MOISTURE COMING DOWN BEHIND A COWLING/DEFLECTOR ON THE LOWER PART OF THE WINDSHIELD. THE COMPUTER HAD TO BE REPLACED AT MY EXPENSE. *JS
Mileage: 117,215
ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TAKEN INTO THE DEALER FOR A MAINTENANCE CHECK, WHICH DETERMINED THAT THE COMPUTER HAD GOTTEN WET BECAUSE OF MOISTURE COMING DOWN BEHIND A COWLING/DEFLECTOR ON THE LOWER PART OF THE WINDSHIELD. THE COMPUTER HAD TO BE REPLACED AT MY EXPENSE. *JS
Mileage: 117,215
ON NUMEROUS OCCASIONS, THE ENGINE IN THIS VEHICLE WOULD STALL, CUT OUT, OR COMPLETELY QUIT RUNNING WHILE DRIVING OR SITTING AT A STOPLITE. ON ACCELERATION, THE ENGINE WOULD STALL OR CUT OUT AND THE TRANSMISSION WOULD FEEL LIKE IT IS SLIPPING. WHEN THE ENGINE WOULD STALL OR QUIT RUNNING, STEERING AND BRAKES WOULD BECOME INOPERABLE. ON MANY OCCASIONS, THIS WOULD HAPPEN IN CITY TRAFFIC AND ON THE HIWAY TRAVELING AT HIWAY SPEEDS. AT ONE INSTANCE THE ENGINE STALLED OUT COMPLETELY AND WOULD NOT START. ON NOV. 6, 2014 IS WHEN THIS VEHICLE WAS FIRST TAKEN INTO THE DEALER FOR A MAINTENANCE CHECK, WHICH DETERMINED THAT THE COMPUTER HAD GOTTEN WET BECAUSE OF MOISTURE COMING DOWN BEHIND A COWLING/DEFLECTOR ON THE LOWER PART OF THE WINDSHIELD. THE COMPUTER HAD TO BE REPLACED AT MY EXPENSE. *JS
Mileage: 117,215
TL* THE CONTACT OWNS A 2007 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE DRIVING 6 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
Mileage: 115,000
ABOUT 1 OUT OF EVERY 100 TIMES I DRIVE MY 2007 MERCURY MONTEREY VAN, THE "ADVANCETRAC" SYSTEM ENGAGES FOR NO APPARENT REASON. I LOSE CONTROL OF ACCELERATION, AND MUST PULL OVER, STOP, AND COMPLETELY SHUT DOWN THE VAN, AND START IT UP AGAIN TO REGAIN CONTROL. I HAVE TAKEN IT TO THE DEALER AND TOLD THEM ABOUT IT, BUT THEY DON'T DO ANYTHING BECAUSE THEY SAY IT DOESN'T HAPPEN WHEN THEY TEST DRIVE IT. THIS HAS OCCURRED ON SUNNY DAYS, ON DRY PAVEMENT, ON HIGHWAYS, BACK ROADS, ANYTIME ANYWHERE REALLY. I HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF IT, BUT HAVE ALMOST BEEN HIT SEVERAL TIMES TRYING TO GET OUT OF THE WAY WHEN IT HAS HAPPENED. IT IS ALWAYS VERY SCARY AND VERY FRUSTRATING THAT THE DEALER WON'T DO ANYTHING ABOUT IT. *TR
Mileage: 20,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.