2004 MERCURY MONTEREY

WHEELS:HUB

CERTAIN MINIVANS MAY HAVE BEEN PRODUCED WITH FRONT WHEEL HUB ASSEMBLIES THAT WERE NOT HEAT TREATED CORRECTLY. THIS CONDITION MAY LEAD TO THE DEVELOPMENT OF SMALL CRACKS IN THE HUB.

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE

POWER TRAIN:AUTOMATIC TRANSMISSION

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

SEATS

Ford is recalling certain model year 2004-2007 Freestar and Mercury Monterey vehicles manufactured from March 24, 2003, through November 7, 2006, equipped with a third row seat and originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massac

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

ON CERTAIN MINIVANS, THE POWER STEERING LOW-PRESSURE LINE MAY NOT BE FULLY SEATED AT THE RACK AND PINION STEERING GEAR.

Odometer Fraud. The contact purchased a 2004 Mercury Monterey. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 223,476 and at the time of registration, it was discovered that the mileage was 361,749.

Mileage: 361,749

Reported on third seat on 2004 Mercury Monterrey premier van was recalled , also air bags was recalled and also on wheel of vehicle was recalled in which I want to see if I can take my vehicle and have it inspected and keep my vehicle on the list if any recall and Thank You .?

The contact owns a 2004 Mercury Monterey. The contact stated that while driving through a drive thru, the vehicle independently shifted into neutral and was unable to shift into the intended gear. The automatic transmission warning light illuminated. The vehicle was towed to the residence. A dealer was contacted back in 2012 who confirmed that the VIN was included in NHTSA Campaign Number: 12V006000 (Power Train); however, parts were not available. The contact called that same dealer in 2015 who confirmed that parts were available for the recall repair however, there was no available appointment and advised the contact to bring in the vehicle to be repaired only if a failure was experienced. The vehicle was not repaired. After the most recent failure, the contact called the same dealer and was informed that the system was indicating that the recall repair was completed; however, the vehicle was never scheduled for the recall repair. The contact confirmed that the recall repair was not

Mileage: 104,000

The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

Mileage: 184,000

The contact owns a 2004 Mercury Monterey. The contact stated while driving approximately 60 MPH, the brake pedal was depressed however, the vehicle failed to respond, and the vehicle continued to accelerate. The driver manually shifted gears to slow the vehicle. The vehicle was taken to the local dealer and the contact was informed that the return spring part was no longer being produced. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 184,000.

Mileage: 184,000

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING 45 MPH, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. DUE TO THE FAILURE, THE VEHICLE WAS INITIALLY TOWED TO AN INDEPENDENT MECHANIC AND THEN TO NEWTON FORD SOUTH (2010 N MAIN ST, SHELBYVILLE, TN 37160) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

Mileage: 93,000

WELL I DIDNT KNOW HOW TO GO ABOUT THIS BUT AROUND AUGUST 2020 MY GRANDSON JUST GOT OUT OF KNEE SURGERY WE WAS DRIVING UP TO LIMESTONE NEW YORK WHEN ALL OF A SUDDEN MY VEHICLE STARTED SMOKING AND IT STOPPED MOVING SO I COSTED OFF THE ROAD WE WAS ON THE HIGHWAY WHEN IT HAPPENED SO WE SAT THERE AND THERE WAS ALOT OF TRANSMISSION FLUID EVERYWHERE SO A MAN STOPPED TOOK MY BOYFRIEND TO A STORE TO GET TRANSMISSION FLUID WHILE ME MY DAUGHTER N GRANDSON WAITED IN THE VEHICLE HE PUTS THE FLUID IN WE GOT IT TO MOVE TO THE NEXT EXIT WHERE THE FLUID JUST KEPT DRAINED OUT SO WE HAD TO SIT THERE AND WAIT FOR A RIDE AND A TOW WHICH THE PPL PICKED US UP AND BROUGHT US HOME THE NEXT DAY MY BF RENTED A CAR DOLLY AND WE RAN BACK UP TO GRAB AND TOW IT BACK TO MY PLACE AND IT HAS BEEN SITTING HERE EVER SINCE CAN SOMEONE HELP PLEASE I NEED MY VEHICLE FIXED I DON'T KNOW WHAT HAPPENED TO IT IT WAS DRIVING FINE AND ALL OF A SUDDEN IT JUST COMPLETELY STOPPED

Mileage: 180,000

WELL I DIDNT KNOW HOW TO GO ABOUT THIS BUT AROUND AUGUST 2020 MY GRANDSON JUST GOT OUT OF KNEE SURGERY WE WAS DRIVING UP TO LIMESTONE NEW YORK WHEN ALL OF A SUDDEN MY VEHICLE STARTED SMOKING AND IT STOPPED MOVING SO I COSTED OFF THE ROAD WE WAS ON THE HIGHWAY WHEN IT HAPPENED SO WE SAT THERE AND THERE WAS ALOT OF TRANSMISSION FLUID EVERYWHERE SO A MAN STOPPED TOOK MY BOYFRIEND TO A STORE TO GET TRANSMISSION FLUID WHILE ME MY DAUGHTER N GRANDSON WAITED IN THE VEHICLE HE PUTS THE FLUID IN WE GOT IT TO MOVE TO THE NEXT EXIT WHERE THE FLUID JUST KEPT DRAINED OUT SO WE HAD TO SIT THERE AND WAIT FOR A RIDE AND A TOW WHICH THE PPL PICKED US UP AND BROUGHT US HOME THE NEXT DAY MY BF RENTED A CAR DOLLY AND WE RAN BACK UP TO GRAB AND TOW IT BACK TO MY PLACE AND IT HAS BEEN SITTING HERE EVER SINCE CAN SOMEONE HELP PLEASE I NEED MY VEHICLE FIXED I DON'T KNOW WHAT HAPPENED TO IT IT WAS DRIVING FINE AND ALL OF A SUDDEN IT JUST COMPLETELY STOPPED

Mileage: 180,000

WELL I DIDNT KNOW HOW TO GO ABOUT THIS BUT AROUND AUGUST 2020 MY GRANDSON JUST GOT OUT OF KNEE SURGERY WE WAS DRIVING UP TO LIMESTONE NEW YORK WHEN ALL OF A SUDDEN MY VEHICLE STARTED SMOKING AND IT STOPPED MOVING SO I COSTED OFF THE ROAD WE WAS ON THE HIGHWAY WHEN IT HAPPENED SO WE SAT THERE AND THERE WAS ALOT OF TRANSMISSION FLUID EVERYWHERE SO A MAN STOPPED TOOK MY BOYFRIEND TO A STORE TO GET TRANSMISSION FLUID WHILE ME MY DAUGHTER N GRANDSON WAITED IN THE VEHICLE HE PUTS THE FLUID IN WE GOT IT TO MOVE TO THE NEXT EXIT WHERE THE FLUID JUST KEPT DRAINED OUT SO WE HAD TO SIT THERE AND WAIT FOR A RIDE AND A TOW WHICH THE PPL PICKED US UP AND BROUGHT US HOME THE NEXT DAY MY BF RENTED A CAR DOLLY AND WE RAN BACK UP TO GRAB AND TOW IT BACK TO MY PLACE AND IT HAS BEEN SITTING HERE EVER SINCE CAN SOMEONE HELP PLEASE I NEED MY VEHICLE FIXED I DON'T KNOW WHAT HAPPENED TO IT IT WAS DRIVING FINE AND ALL OF A SUDDEN IT JUST COMPLETELY STOPPED

Mileage: 180,000

LOWER CONTROL BOLT THAT MOUNTED TO SUBFRAME RUSTED THREW FRAME . IF NOT CAUGHT ON TIME THE TIRE WOULD SEPERATE I TOOK THE VECHICLE TO A WEDLER FOR TEMPERARY REPAIR. BUT UNFORTANLEY THE DESIGN ON THE SUBFRAME HAS HOLES SO IT ALLOWS WATER TO ENTER AND CAUSE FRAME TO RUST! ALERT WHEN BRAKING YOU MAY EXPERIENCE CLUNKING THAT IS THE LOWER CONTROL ARM BOLT BROKEN. VERY DANGEROUS. I HAVE VECHICLE WITH PHYSICAL PROOF OF RUSTED FRAME IF NEEDED I CAN TAKE PICTURES WHEN THE TIME COMES.

Mileage: 126,000

THURSDAY MAY 23 2019. DRIVING DOWN THE ROAD AND MY VAN JUST CUT OFF. I WAS ABLE TO RESTART THE VAN AND GET INTO A PARKING LOT. I SAT FOR A BIT AND TRIED IT AGAIN. IT STARTED. BUT I HAD NO POWER TO GO FORWARD OR REVERSE THE TRANSMISSION WAS JUST GONE. ABSOLUTELY NO WARNING OR ANYTHING LIKE THIS HAD HAPPENED. NO SERVICE ENGINE LIGHT .. I WAS ON A CITY STREET. I HAD JUST PULLED FORWARD FROM WAITING FOR A RED LIGHT.

Mileage: 92,650

THURSDAY MAY 23 2019. DRIVING DOWN THE ROAD AND MY VAN JUST CUT OFF. I WAS ABLE TO RESTART THE VAN AND GET INTO A PARKING LOT. I SAT FOR A BIT AND TRIED IT AGAIN. IT STARTED. BUT I HAD NO POWER TO GO FORWARD OR REVERSE THE TRANSMISSION WAS JUST GONE. ABSOLUTELY NO WARNING OR ANYTHING LIKE THIS HAD HAPPENED. NO SERVICE ENGINE LIGHT .. I WAS ON A CITY STREET. I HAD JUST PULLED FORWARD FROM WAITING FOR A RED LIGHT.

Mileage: 92,650

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 65 MPH, THE RPMS INCREASED, BUT THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V006000 (POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I PURCHASED THE 2004 MERCURY MONTEREY VAN VIN [XXX] FROM GOOD FRIENDS, WHILE DRIVING DOWN THE HIGHWAY WITH MY FAMILY THE TORQUE CONVERTER AND OUTPUTSHAFT FAILED, UPON TELLING MY FRIENDS ABOUT THIS THEY GAVE ME A LETTER FROM FORD STATING THERE WAS A RECALL ON THESE PARTS, SO I CALL SHEEHY FORD IN RICHMOND VA, THEY TELL ME THERE IS NO RECALL ON THIS PART......THEN I CALL RICHMOND FORD AND THEY TELL ME SHEEHY FORD PERFORMED THE RECALL...SO I CALL SHEEHY FORD AND TRY TO GET AN EXPLANATION, THEN THEY TELL ME IT WAS PERFORMED 18,000 MILES AGO, MY FRIENDS THAT SOLD ME THE VAN SAID THAT THE RECALL WAS NEVER PERFORMED, CAN SOMEONE PLEASE LOOK INTO THIS? IT SOUNDS TO ME THE DEALER DOES NOT WANT TO PERFORM THE WORK TO FIX THE RECALLED PARTS, THERE MUST BE PAPERWORK WHERE THE WORK WAS COMPLETED AND SIGNED OFF ON....AND ACCORDING TO FORD ONLY 18,000 MILES AGO, THEY SAID THE RECALL WAS PERFORMED AT 92,000 MILES, THE VAN CURRENTLY HAS 110,000 MILES...CAN SOMEONE PLEASE HELP ME? THANKS INFORMATION

Mileage: 110,000

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING 15 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE STEERING ABILITY BECAME VERY HARD. THE FAILURE BEGAN TWENTY DAYS AGO AND WORSENED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,320. THE VIN WAS INVALID. CONTACT REPORTS THAT STEERING BALLJOINT WAS HEAVILY AND CORRODED AND HAD TO BE REPLACED. *TT

Mileage: 127,320

I WAS DRIVING ON THE HIGHWAY WHEN THE VEHICLE STARTED SLOWING DOWN AND THE GAS PEDAL DID NOTHING BUT REV, W/OUT ANY ACCELERATION. I TOWED IT TO MY HOUSE AND NOW THE TRANSMISSION WILL NOT ENGAGE IN ANY OF THE GEARS. MY PROBLEM IS A FORD RECALL AND THEY TOLD ME IT HAS ALREADY BEEN DONE ON MY VEHICLE, WHAT CAN I DO?

Mileage: 125,000

AS OF TODAY, JANUARY 22, 2018, I HAD TO HAVE THE VAN TOWED TO A TRANSMISSION SHOP AS YESTERDAY, JANUARY 21, 2018, THE TRANSMISSION LOCKED UP WHILE IN LIGHT TRAFFIC. PRAISE GOD WAS ABLE TO GET IT TO A NEARBY PARKING LOT UNTIL THE WRECKER CAME. AFTER RESEARCHING ONLINE IT HAS BECOME CLEAR THIS VEHICLE HAS HAD SEVERAL INCIDENTS AND REPEAT INCIDENTS WITH FORD MOTOR COMPANY TORQUE CONVERTERS. THE SHOP I'VE TAKING MINE TO ACTUALLY REBUILDS THEM. AS FOR THE INCIDENT WHICH OCCURRED ON THE 21ST, WAS DRIVING WHEN A SUDDEN LOSS OF POWER AND ONCE VAN WAS PULLED OFF ROAD AND PARKED, CAR WAS STILL RUNNING; HOWEVER, NO MATTER WHAT GEAR I WOULD PUT IT IN, THERE WAS NO MOVEMENT, JUST REVVING.

Mileage: 144,600

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. WHILE DRIVING VARIOUS SPEEDS, THERE WAS A LEAK IN THE VEHICLE THAT CAUSED A BURNING ODOR. IN ADDITION, THE STEERING WHEEL SQUEALED WHEN TURNING LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO BE REPAIRED AT STIVERS FORD LINCOLN IN WAUKEE, IOWA. THE DIAGNOSIS WAS NOT CONFIRMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V457000 (STEERING). THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000