Total Complaints
4 filings
MERCURY MONTEGO · model year
4 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004MERCURYMONTEGO carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2004 MONTEGO is wheels with 1 filings, followed by power train:automatic transmission (1) and vehicle speed control:cruise control (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 22 investigation files overlapping the 2004 MONTEGO. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| WHEELS | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 1 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE | 1 |
OPENED LIFT GATE TO REMOVE PACKAGE FROM TRUNK AREA, HINGE BROKE AND THE LIFT GATE FELL ON MY HUSBAND'S HEAD. HE WAS STRUCK WITH THE HITCH/LOCKING MECHANISM. WONDERING IF THESE LIFT GATES ISSUES (INCLUDING THOSE RECALLED FOR 2002 & 2003 MODELS) HAVE ANY CORRELATION TO THE LIFT GATE PANELS CRACKING FROM BELOW THE WIPER ASSEMBLY, AROUND THE LOGO, TO THE BOTTOM OF THE LIFT GATE PANEL. I AM REALLY STRUGGLING WITH THE REASONING THAT THERE ARE NOT ENOUGH COMPLAINTS FOR THE 2004 MODEL TO ISSUE A RECALL. IS IT GOING TO TAKE SOME GETTING HIT JUST RIGHT IN THE HEAD AND DYING? THERE IS NO WARNING. *TR
Mileage: 130,000
2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK
Mileage: 12,000
2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK
Mileage: 12,000
WHENEVER THE VEHICLE SHIFTED IN REVERSE, THE RIGHT REAR WHEEL MADE A LOUD SQUEALING NOISE. VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. DEALER INFORMED THE CONSUMER THAT MOISTURE PENETRATED INTO THE WHEEL, AND THEY WERE UNABLE TO RESOLVE THIS PROBLEM. THE INFORMATION WAS SENT TO THE MANUFACTURER FOR ANALYSIS.*AK
Mileage: 100
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2004 MERCURY MONTEGO; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.