Total Complaints
4 filings
MERCURY MONTEGO · model year
2004 MERCURY MONTEGO
4 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2004MERCURYMONTEGO carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2004 MONTEGO is wheels with 1 filings, followed by power train:automatic transmission (1) and vehicle speed control:cruise control (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 22 investigation files overlapping the 2004 MONTEGO. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
4
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| WHEELS | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| VEHICLE SPEED CONTROL:CRUISE CONTROL | 1 |
| STRUCTURE:BODY:HATCHBACK/LIFTGATE | 1 |
Recent Complaints
20141102STRUCTURE:BODY:HATCHBACK/LIFTGATE
OPENED LIFT GATE TO REMOVE PACKAGE FROM TRUNK AREA, HINGE BROKE AND THE LIFT GATE FELL ON MY HUSBAND'S HEAD. HE WAS STRUCK WITH THE HITCH/LOCKING MECHANISM. WONDERING IF THESE LIFT GATES ISSUES (INCLUDING THOSE RECALLED FOR 2002 & 2003 MODELS) HAVE ANY CORRELATION TO THE LIFT GATE PANELS CRACKING FROM BELOW THE WIPER ASSEMBLY, AROUND THE LOGO, TO THE BOTTOM OF THE LIFT GATE PANEL. I AM REALLY STRUGGLING WITH THE REASONING THAT THERE ARE NOT ENOUGH COMPLAINTS FOR THE 2004 MODEL TO ISSUE A RECALL. IS IT GOING TO TAKE SOME GETTING HIT JUST RIGHT IN THE HEAD AND DYING? THERE IS NO WARNING. *TR
Mileage: 130,000
20050426POWER TRAIN:AUTOMATIC TRANSMISSION
2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK
Mileage: 12,000
20050426VEHICLE SPEED CONTROL:CRUISE CONTROL
2004 MERCURY MOUNTAINEER I'VE EXPERIENCED MULTIPLE TRANSMISSION PROBLEMS; A HARD JERKING WHEN YOU PLACE IT IN REVERSE,AND ROUGH SHIFTING WHILE ON THE HIGHWAY. DEALERSHIP MADE MULTIPLE ATTEMPTS TO REPAIR, AND OFTEN SAID THEY CAN'T DUPLICATE THE PROBLEM. ALSO, CRUISE CONTROL QUITS WORKING INTERMITTENTLY, REPLACED BUT STILL A PROBLEM.*AK
Mileage: 12,000
20050325WHEELS
WHENEVER THE VEHICLE SHIFTED IN REVERSE, THE RIGHT REAR WHEEL MADE A LOUD SQUEALING NOISE. VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS. DEALER INFORMED THE CONSUMER THAT MOISTURE PENETRATED INTO THE WHEEL, AND THEY WERE UNABLE TO RESOLVE THIS PROBLEM. THE INFORMATION WAS SENT TO THE MANUFACTURER FOR ANALYSIS.*AK
Mileage: 100
Compare 2004MERCURYMONTEGO to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2004 MERCURY MONTEGO have?▼
The 2004 MERCURY MONTEGO has 4 NHTSA complaints, 0 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2004 MERCURY MONTEGO?▼
The most-complained component for the 2004 MERCURY MONTEGO is WHEELS with 1 complaints. Other frequently reported areas include POWER TRAIN:AUTOMATIC TRANSMISSION and VEHICLE SPEED CONTROL:CRUISE CONTROL.
Is the 2004 MERCURY MONTEGO safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.