Total Complaints
4 filings
MERCURY MERCURY TRUCK · model year
4 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000MERCURYMERCURY TRUCK carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 1 fire, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 MERCURY TRUCK is electrical system with 2 filings, followed by tires:tread/belt (1) and fuel system, other (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 22 investigation files overlapping the 2000 MERCURY TRUCK. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ELECTRICAL SYSTEM | 2 |
| TIRES:TREAD/BELT | 1 |
| FUEL SYSTEM, OTHER | 1 |
THE LIGHTED DIGTAL DISPLAY FOR THE RADIO STATIONS DOES NOT STAY LIT, SOMETIMES IT DOESN'T COME ON FOR DAYS. SOMETIMES WHEN THE LEFT TURN SIGNAL IS EGAGED SMOKE RISES FROM THE STEERING COLUMN.*AK
I OWN(ED) A 2000 MERCURY MOUNTAINEER, 8 CYLINDER, WHICH I HAVE OWNED SINCE IT WAS NEW. THE CAR HAS BEEN METICULOUSLY MAINTAINED AND HAS NEVER BEEN INVOLVED IN AN ACCIDENT. I WAS DRIVING THE CAR TODAY (FOR ABOUT 15 MINUTES). AS I WAS SITTING IN LINE AT THE DRIVE-THRU AT A LOCAL BANK, SMOKE STARTED COMING FROM UNDER THE HOOD. I THOUGHT MAYBE IT WAS OVERHEATING (ALTHOUGH THERE WAS NO REASON IT SHOULD). WITHIN SECONDS PEOPLE STARTED SCREAMING AT ME TO GET OUT OF THE CAR BECAUSE THERE WERE FLAMES SHOOTING OUT FROM THE WHEEL WELLS. I PULLED OUT OF LINE AND GOT OUT OF THE CAR. THE CAR'S ENGINE WAS ON FIRE, THE FREEHOLD POLICE AND FIRE DEPARTMENTS WERE CALLED AND THE CAR CONTINUED TO BURN FOR A GOOD 20 MINUTES BEFORE THE FIRE DEPARTMENT COULD PUT OUT THE FIRE. THE ENTIRE ENGINE ASSEMBLY BURNED AND MELTED INCLUDING THE GRILL OF THE CAR. THE FIRE MARSHALL HAD NO IDEA WHAT MAY HAVE CAUSED THIS. HAVE YOU HAD ANY OTHER SUCH COMPLAINTS? *JB
Mileage: 60,000
2000 MERCURY MOUNTAINEER, IN DECEMBER IT BECAME VERY COLD AND I WAS HAVING TROUBLE STARTING MY CAR, IT WOULD DIE CONSTANTLY. I WOULD HAVE TO SIT IN THE CAR DEPRESSING THE GAS PEDAL IN ORDER TO KEEP IT RUNNING. I TOOK IT TO THE SHOP FOR A TUNE UP. I GOT IT BACK AND THE PROBLEMS CONTINUED. I RETURNED IT TO THE SHOP AND THEY RAN SOME TESTS AND FOUND A PART THEY THOUGHT WAS BAD AND REPLACED IT. ONCE AGAIN I GOT THE CAR BACK AND HAD THE SAME PROBLEMS. EACH TIME IT WOULD TRIGGER THE CHECK ENGINE LIGHT TO COME ON AND STAY ON. I TOOK IT BACK TO THE SHOP. THEY THEN DECIDED IT WAS THE O2 SENSORS IN BAY 1 AND BAY 2. THEY REPLACED THEM AND RETURNED MY CAR. AGAIN I HAD THE SAME PROBLEM. IT IS IN THE SHOP AGAIN. IT HAS BEEN IN THE SHOP MORE THAN IT HAS BEEN WITH ME. THEY STILL CAN NOT FIND THE PROBLEM. I HAVE SPENT A TON OF MONEY AND STILL HAVE THE SAME PROBLEM WITH MY CAR. I CAN SAY THAT I HAD ONE WARM DAY HERE IN ILLINOIS AND ON THAT DAY I HAD NO TROUBLE STARTING MY CAR. IT SEEMS
Mileage: 55,100
PE00 020; CONSUMER WILL FILL IN ADDITIONAL INFORMATION CONCERNING TIRE TREAD SEPARATION. *AK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.