Total Complaints
4 filings
MERCURY MERCURY · model year
4 NHTSA complaints, 3 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2000MERCURYMERCURY carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 3 crashes, 0 fires, 6 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 MERCURY is visibility:windshield wiper/washer with 2 filings, followed by air bags:frontal (1) and seat belts:front:retractor (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 11 investigation files overlapping the 2000 MERCURY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
3 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VISIBILITY:WINDSHIELD WIPER/WASHER | 2 |
| AIR BAGS:FRONTAL | 1 |
| SEAT BELTS:FRONT:RETRACTOR | 1 |
TL* - THE CONTACT OWNS A 2000 MERCURY MARQUIS. THE CONTACT STATED THAT THERE WAS A SAFETY RECALL, BUT IN ACTUALITY IT WAS A SAFETY BULLETIN ON THE WINDSHIELD WIPER MODULE. THE DEALER AND MANUFACTURER STATED THAT THERE WAS NO SAFETY RECALL ON THE WINDSHIELD WIPER MODULE. AS SOON AS REACHING 70 MPH THE WINDSHIELD WIPERS STARTED RUMBLING AS IF SOMETHING WAS LOOSE. IF THE WEATHER WAS POOR THE VISIBILITY WAS DIMINISHED. THE CONTACT STATED THAT HAD DONE THIS SINCE THE PURCHASE DATE. THE CONTACT HAD REPLACED THE WINDSHIELD WIPER BLADES THREE TIMES WITH EXPENSIVE WIPER BLADES, BUT IT DID NOT REMEDY THE FAILURE. THAE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 83,360.*AK
Mileage: 50,000
AIR BAGS DIDN'T RESPOND, SEAT BELTS DO NOT WORK THE WAY THEY SHOULD, WINDSHIELD WIPERS ARE NOT WORKING SAFETY.AND THE FUEL ECONOMY IS TOO EXCESIVE FOR ITS NORMAL RATE.*AK
AIR BAGS DIDN'T RESPOND, SEAT BELTS DO NOT WORK THE WAY THEY SHOULD, WINDSHIELD WIPERS ARE NOT WORKING SAFETY.AND THE FUEL ECONOMY IS TOO EXCESIVE FOR ITS NORMAL RATE.*AK
AIR BAGS DIDN'T RESPOND, SEAT BELTS DO NOT WORK THE WAY THEY SHOULD, WINDSHIELD WIPERS ARE NOT WORKING SAFETY.AND THE FUEL ECONOMY IS TOO EXCESIVE FOR ITS NORMAL RATE.*AK
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.