Total Complaints
10 filings
MERCURY MERCURY · model year
1999 MERCURY MERCURY
10 NHTSA complaints, 4 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1999MERCURYMERCURY carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 4 crashes, 0 fires, 7 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1999 MERCURY is air bags with 2 filings, followed by visibility:rearview mirrors/devices:exterior (1) and structure (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 11 investigation files overlapping the 1999 MERCURY. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
10
Complaints
4
Crashes
0
Fires
7
Injuries
0
Deaths
Crashes Reported
4 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 2 |
| VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR | 1 |
| STRUCTURE | 1 |
| VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE | 1 |
| VISIBILITY:WINDSHIELD | 1 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 1 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 1 |
| SEAT BELTS:FRONT:RETRACTOR | 1 |
Recent Complaints
20080114SEAT BELTS:FRONT:RETRACTOR
THE FRONT PASSENGER SEAT BELT WILL NOT EXTRACT FROM THE RETRACTOR MAKING IT IMPOSSIBLE TO BE WORN BY ANYONE SITTING IN THE PASSENGER SEAT. THERE IS A RECALL FOR THIS ISSUE ON MY MODEL YEAR BUT FORD MOTOR CLAIMS THAT MY VEHICLE IS NOT AFFECTED AND IS UNWILLING TO DO ANYTHING AT THIS TIME. *TR
20070625CrashAIR BAGS
A MINI VAN BROADSIDED A 4 DOOR SEDAN AND THE AIRBAGS DID NOT DEPLOY UNTILL AFTER THE VAN CAME TO A STOP, AND THE DRIVER TRIED TO OPEN DRIVER'S SIDE DOOR TO GET OUT. *AK
Mileage: 90,120
20070406CrashAIR BAGS
I WAS HIT ON THE DRIVER'S SIDE BETWEEN THE DOOR AND THE FRONT OF THE CAR. THE AIR BAG DID NOT DEPLOY. THE DOCTOR, POLICE OFFICER, AND BODY SHOP SAID IT SHOULD HAVE. I SUFFERED HEAD , BACK AND NECK INJURIES. THE CAR WAS TOTALED. *AK
20070312CrashSEAT BELTS:FRONT:BUCKLE ASSEMBLY
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1999 MERCURY COUGAR WITH 44000 FAILURE MILEAGE AT 40 MPH AND ENTERING THE HIGHWAY WITH THE FOOT ON THE GAS PEDAL THE CONTACT LIFTED THE FOOT OFF THE GAS PEDAL TO MANEUVER AROUND A VEHICLE AND THE VEHICLE WOULD NOT SLOW DOWN, IT KEPT ACCELERATING. THE CONTACT PRESSED ON THE GAS PEDAL TO TRY TO GET THE PEDAL UNSTUCK, BUT NOTHING HAPPENED. THE VEHICLE REACHED A SPEED OF 120 MPH. THE CONTACT TOOK THE NEAREST EXIT RAMP AND PRESSED ON THE FOOT BRAKE, BUT NOTHING HAPPENED. THE CONTACT PRESSED ON THE FOOT BRAKE A SECOND TIME, THEN ONLY ONE FRONT BRAKE GRABBED AND THE VEHICLE FLIPPED SEVERAL TIMES. THE PASSENGER FRONT SEAT BELT UNLATCHED FROM THE BUCKLE ASSEMBLE. THE AIRBAGS DID NOT DEPLOY. BOTH THE PASSENGER AND THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE HAD THREE MERCURY RECALLS 00S03, 01S03, 01S02. THE CONTACT TURNED THE VEHICLE OFF AND TOOK THE KEY OUT OF THE IGNITION BUT, THE ENGINE WAS STILL RACING, THE ENGINE DID NOT SHUT
Mileage: 44,000
20070312CrashVEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*- THE CONTACT STATED THAT WHILE DRIVING THE 1999 MERCURY COUGAR WITH 44000 FAILURE MILEAGE AT 40 MPH AND ENTERING THE HIGHWAY WITH THE FOOT ON THE GAS PEDAL THE CONTACT LIFTED THE FOOT OFF THE GAS PEDAL TO MANEUVER AROUND A VEHICLE AND THE VEHICLE WOULD NOT SLOW DOWN, IT KEPT ACCELERATING. THE CONTACT PRESSED ON THE GAS PEDAL TO TRY TO GET THE PEDAL UNSTUCK, BUT NOTHING HAPPENED. THE VEHICLE REACHED A SPEED OF 120 MPH. THE CONTACT TOOK THE NEAREST EXIT RAMP AND PRESSED ON THE FOOT BRAKE, BUT NOTHING HAPPENED. THE CONTACT PRESSED ON THE FOOT BRAKE A SECOND TIME, THEN ONLY ONE FRONT BRAKE GRABBED AND THE VEHICLE FLIPPED SEVERAL TIMES. THE PASSENGER FRONT SEAT BELT UNLATCHED FROM THE BUCKLE ASSEMBLE. THE AIRBAGS DID NOT DEPLOY. BOTH THE PASSENGER AND THE DRIVER SUSTAINED MINOR INJURIES. THE VEHICLE HAD THREE MERCURY RECALLS 00S03, 01S03, 01S02. THE CONTACT TURNED THE VEHICLE OFF AND TOOK THE KEY OUT OF THE IGNITION BUT, THE ENGINE WAS STILL RACING, THE ENGINE DID NOT SHUT
Mileage: 44,000
20050827VISIBILITY:WINDSHIELD
EXTREMELY POOR VISIBILITY FRONT WINDSHIELD DRIVING AT NIGHT TIME IN THE RAIN WITH ONCOMING CAR LIGHTS AND STREET LIGHTS CAUSING AN INABILITY TO DRIVE - WINDSHIELD HAS DEFECT INSIDE THE GLASS WHICH IS ONLY A PROBLEM DURING THESE DRIVING CONDITIONS - DANGEROUS TO DRIVE IN THESE WEATHER CONDITIONS. APPEARS TO BE AN INTERIOR WINDSHIELD PROBLEM (BETWEEN GLASS) AND WINDSHIELD NEEDS TO BE REPLACED. *JB
20050818SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WE ARE THE ONLY OWNERS OF OUR 1999 MERCURY SABLE; IT IS VERY WELL MAINTAINED AND HAS LOW MILEAGE OF APPROXIMATELY 59,000. FROM JULY 20TH, 2004 TO JULY 20TH, 2005, WE HAVE HAD OUR SABLE IN FOUR TIMES TO THE C&C FORD DEALERSHIP FOR THE SAME BRAKE PROBLEM. SINCE, OUR SABLE WAS NEVER DIAGNOSED PROPERLY, IT LED TO A COSTLY BRAKE REPAIR. THE ABS MODULE. SEE ATTACHED FOR ALL THE DETAILS AND THE RESEARCH. *NM
Mileage: 58,826
20050614VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DASH ON MY 1999 MERCURY MYSTIQUE HAS COME UNGLUED AND CURLED UP. IT STARTED WITH THE PLASTIC VENT POPPING UP IN THE CORNERS, THEN AFTER A WARM DAY THE VENT WOULDN'T POP BACK IN AND THE FRONT PART OF THE DASH CURLED UP. NOW IT TAKES A LONG TIME TO DEFROST MY FRONT WINDSHIELD AND IT IS VERY UNSIGHTLY. I HAVEN'T DONE ANYTHING TO FIX IT YET, BUT BECAUSE IT CAUSES AN INCONVENIENCE WITH DEFROSTING I NEED TO FIX IT. MY FRIEND HAS A 1999 FORD CONTOUR AND THE INTERIOR IS EXACTLY THE SAME. HIS DASH HAS BEGUN TO CURL UP ALSO.
Mileage: 51,500
20050329STRUCTURE
MY INSTUMENT PANEL BEGAN WRAPPING ABOUT 2 YEARS AGO AFTER THE CUSTOMER STATISFACTION HAD EXPIRED WHY SHOULD I HAVE TO PAY FOR A DEFECT IN MY CAR THAT FORD OR MERCURY MADE I PLAN ON FILING A CLASS ACTION SUIT AGAINST THIS COMPANY IF NOT RESOLVED BECAUSE THEY WERE PAID FOR THIS CAR AND IT IS DEFECTIVE
19990823VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DRIVER'S SIDE MIRROR VIBRATES CAUSING POOR VISIBILITY. *YC
Compare 1999MERCURYMERCURY to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 1999 MERCURY MERCURY have?▼
The 1999 MERCURY MERCURY has 10 NHTSA complaints, 4 crashes, 0 fires, 7 injuries, and 0 deaths reported.
What are the most common problems with the 1999 MERCURY MERCURY?▼
The most-complained component for the 1999 MERCURY MERCURY is AIR BAGS with 2 complaints. Other frequently reported areas include VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR and STRUCTURE.
Is the 1999 MERCURY MERCURY safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.