MERCURY MARQUIS · model year

2000 MERCURY MARQUIS

24 NHTSA complaints, 1 crash report for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2000MERCURYMARQUIS carries 24 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 3 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2000 MARQUIS is structure:body with 3 filings, followed by structure:body:door (2) and engine and engine cooling:engine (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.

NHTSA currently has 22 investigation files overlapping the 2000 MARQUIS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

24
Complaints
1
Crashes
0
Fires
3
Injuries
0
Deaths

Total Complaints

24 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
STRUCTURE:BODY3
STRUCTURE:BODY:DOOR2
ENGINE AND ENGINE COOLING:ENGINE2
POWER TRAIN:AUTOMATIC TRANSMISSION2
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS1
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE1
SEAT BELTS:FRONT:BUCKLE ASSEMBLY1
VEHICLE SPEED CONTROL1
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT1
ELECTRICAL SYSTEM1
SEAT BELTS:REAR/OTHER1
SUSPENSION1
STRUCTURE1
VEHICLE SPEED CONTROL:CRUISE CONTROL1
EXTERIOR LIGHTING:TURN SIGNAL1

Recent Complaints

20140128UNKNOWN OR OTHER

IAA AUTO AUCTION SOLD THIS VEHICLE ADVERTISED AS CASH FOR CLUNKER VEHICLE. THE PROGRAM ENDED 3 YEARS AGO HOW COULD THEY STILL HAVE A VEHICLE THAT WAS SUPPOSED TO BE SCRAPPED 3 YEARS AGO? IT IS ITEM #58 ON SIOUX FALLS SALE 1-28-2014. BELOW IS THE LISTING INFORMATION ON AUCTION. STOCK# :12399212 SALE DOCUMENT :REGULAR CERTIFICATE(IOWA) LOSS:OTHER PRIMARY:CASH-4-CLUNKER SECONDARY:RIGHT SIDE KEY:PRESENT START CODE:VEHICLE STARTS ODOMETER:191622 ODOMETER STATUS:NOT REQUIRED/EXEMPT FUEL TYPE:GASOLINE CYLINDERS:8 CYL ENGINE:4.6L V8 FI SOHC F2 TRANSMISSION:AUTOMATIC DRIVE LINE TYPE:REAR WHEEL DRIVE *TR

20100626EXTERIOR LIGHTING

2000 MERCURY GRAND MARQUIS - HEADLIGHTS AND TAILLIGHTS GO ON AND OFF THROUGHOUT THE NIGHT WHILE THE VEHICLE IS PARKED AND THE ENGINE IS OFF. *TR

Mileage: 92,437

20060211VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

BACK WINDOW SHATTERED AFTER DEFROST WAS ON. *NM

20050620VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

WIINDSHIELD WIPERS DO NOT WORK PROPERLY.

20050406VEHICLE SPEED CONTROL:CRUISE CONTROL

CRUISE CONTROL WORKS WHEN IT WANTS TO....SOME DAYS IT WILL WORK, OTHER DAYS IT WON'T...ALSO HAD PROBLEM WITH SIGNAL LIGHT BLINKING FASTER AT TIMES THAN AT OTHERS...HAD THAT PARTICULAR PROBLEM FIXED BY CHANGING THE "LIGHT MODULE" FOR $500...NOW ITS THE CRUISE CONTROL...ONE MORE PROBLEM AND I'M SELLING THE CAR....*AK

Mileage: 41,003

20050406EXTERIOR LIGHTING:TURN SIGNAL

CRUISE CONTROL WORKS WHEN IT WANTS TO....SOME DAYS IT WILL WORK, OTHER DAYS IT WON'T...ALSO HAD PROBLEM WITH SIGNAL LIGHT BLINKING FASTER AT TIMES THAN AT OTHERS...HAD THAT PARTICULAR PROBLEM FIXED BY CHANGING THE "LIGHT MODULE" FOR $500...NOW ITS THE CRUISE CONTROL...ONE MORE PROBLEM AND I'M SELLING THE CAR....*AK

Mileage: 41,003

20050203STRUCTURE

WATER IS LEAKED INTO THE VEHICLE ON THE PASSENGER SIDE WHEN IT RAINED. THE DEALER WAS UNABLE TO DETERMINE WHERE THE LEAK WAS COMING FROM. *JB

20041207POWER TRAIN:AUTOMATIC TRANSMISSION

THE VEHICLE'S TRANSMISSION FAILED. *NM THE CONSUMER ATTEMPTED TO ENTER THE DRIVERS SIDE DOOR WHEN THE VEHICLE STARTED TO MOVE FORWARD DRAGGING THE CONSUMER 50 FEET COMING TO A STOP AS IT HIT THE CURB. THE CONSUMER SUFFERED NUMEROUS INJURIES. THE VEHICLE SHIFT LEVER WAS STILL IN PARK. *TC *JB

20041026POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION MALFUNCTION, VEHICLE HARD TO SHIFT. *BF THE VEHICLE WAS IN PARK WHEN THE CONSUMER WAS EXITING THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARD SUDDENLY KNOCKING THE CONSUMER TO THE GROUND. THE CONSUMER WAS HOLDING ONTO THE INSIDE DOOR HANDLE AND WAS DRAGGED ON HIS STOMACH ABOUT 50 FEET. THE CONSUMER DISLOCATED HIS SHOULDER AND SEPARATED MUSCLE AND TENDON AS WELL AS NERVES FROM THE ROTATOR CUFF. THE DRAGGING ALSO INFLICTED NUMEROUS CUT ON THE CONSUMERS STOMACH AND LEGS. *NM

20030703STRUCTURE:BODY:DOOR

THE CONSUMER IS CONCERNED WITH THE DESIGN OF THE NEWER VEHICLES. WHILE TRYING TO GET OUT OF THE VEHICLE THROUGH THE RIGHT REAR DOOR, THE CONSUMER HIT HER HEAD, SUSTAINING MINOR INJURIES. THIS ALSO HAPPENED IN ANOTHER VEHICLE. *AK

20030625SUSPENSION

WHEN DRIVING ON A WET SURFACE VEHICLE SNATCHES ITSELF FROM SIDE TO SIDE. DEALER NOTIFIED. *AK

Mileage: 51,000

20030623ENGINE AND ENGINE COOLING:ENGINE

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE VEHICLE STALLED *AK WHEN THE VEHICLE WAS DRIVEN AT SPEEDS OF 35 TO 55 MPH, IT HESITATED AND SURGED 4 TO 6 TIMES IN A ROW. IT FELT LIKE CONSUMER TURNED THE VEHICLE OFF THEN ON. *PH. THE CONSUMER WAS TOLD THE COMPUTER WAS BAD, AND THE WIRING NEEDED TO BE REPLACED. *JB

20030130SEAT BELTS:REAR/OTHER

THE REAR CENTER SEAT BELT OF MY 2000 MERCURY GRAND MARQUE IS DEFECTIVE. WHEN A CHILD SEAT IS BELTED THERE, THE SEAT BELT STRAP GRADUALLY SLIDES LOOSE THROUGH THE LOCKING DEVICE. THE SEAT BELT APPEARS SECURE AT FIRST, BUT IT GRADUALLY LOOSENS AS THE WEIGHT OF THE CHILD SEAT ROCKS AGAINST IT. THE BELT LOOSENED COMPLETELY AFTER 30 MINUTES OF DRIVING, AND WOULD HAVE BEEN USELESS IN A CRASH. FORTUNATELY, WE DISCOVERED THE PROBLEM BEFORE ANYONE WAS HURT. WE WENT TO DUDDIE FORD OF NORTHBOROUGH, MA ON 1/29/03 AND PRESENTED THE PROBLEM.

20020930ELECTRICAL SYSTEM

CONSUMER STATES THE LIGHTS ON THE INSIDE OF VEHICLE ILLUMINATED AND WOULD NOT GO OFF TILL HOURS LATER. ONE MONTH AGO THE HEADLIGHTS WENT OUT FOR A SECOND AND CAME BACK ON. ONE MONTH LATER CONSUMER WOKE UP AND HEADLIGHTS AND DASH LIGHT ON AND NO ONE HAD BEEN IN CAR. PLEASE PROVIDE ANY FURTHTER INFORMATION. NLM

20020913ENGINE AND ENGINE COOLING:ENGINE

ONE MORNING THE VEHICLE BEGAN TO SHAKE WHEN STARTED. FROM THAT TIME ON THE VEHICLE CONTINUED TO SHAKE WHEN STARTED. THE DEALERSHIP STATES THAT THE MOTOR MOUNTS ARE WORN. PLEASE DESCRIBE DETAILS. NLM

20020830SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

HEADREST DOES NOT PULL UP HIGH ENOUGH TO BE PLACED BEHIND HEAD, IT WILL ONLY REACH TO THE BASE OF THE SKULL. CONSUMER FEELS THIS IS UNSAFE BECAUSE HEADREST MUST BE DIRECTLY BEHIND HEAD, NOT THE NECK. *AK THE CONSUMER STATED THAT; PER OWNERS MANUAL, THE HEAD RESTRAINT IS TO BE PROPERLY ADJUSTED BY LIFTING THE HEAD RESTRAINT SO THAT IT IS LOCATED DIRECTLY BEHIND YOUR HEAD. *SCC

20020115CrashVEHICLE SPEED CONTROL

WHILE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR AND WITHOUT ANY INDICATION VEHICLE ACCELERATED, TRAVELING AT RATE OF 40 MPH, AND HIT A TREE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

20011026SEAT BELTS:FRONT:BUCKLE ASSEMBLY

PASSENGER'S SIDE SEATBELT TIGHTENS UP AROUND STOMACH WHILE DRIVING, AND DRIVERS SIDE DOES NOT. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

20010822ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

AT 1000 MILES CAN HEAR THE LIFTERS WHEN FIRST STARTING THE CAR, TOOK TO DEALER, AND THEY PUT A FILTER IN CAR TO KEEP OIL IN LIFTERS,. BUT, THIS WAS NOT FIXING THE PROBLEM, JUST COVERING IT UP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

20010308SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

WHEN CONSUMER APPLIES BRAKES VEHICLE WILL JERK INTO ANOTHER LANE OF TRAFFIC WITHOUT DRIVER CONTROLLING VEHICLE. DEALERSHIP(S) ARE UNABLE TO REMEDY DEFECT. *AK *SLC

Compare 2000MERCURYMARQUIS to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2000 MERCURY MARQUIS have?
The 2000 MERCURY MARQUIS has 24 NHTSA complaints, 1 crashes, 0 fires, 3 injuries, and 0 deaths reported.
What are the most common problems with the 2000 MERCURY MARQUIS?
The most-complained component for the 2000 MERCURY MARQUIS is STRUCTURE:BODY with 3 complaints. Other frequently reported areas include STRUCTURE:BODY:DOOR and ENGINE AND ENGINE COOLING:ENGINE.
Is the 2000 MERCURY MARQUIS safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.