Total Complaints
15 filings
MERCURY MARINER HYBRID · model year
15 NHTSA complaints, 1 crash report for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010MERCURYMARINER HYBRID carries 15 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 MARINER HYBRID is vehicle speed control with 3 filings, followed by engine (2) and power train (2). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 22 investigation files overlapping the 2010 MARINER HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
15 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VEHICLE SPEED CONTROL | 3 |
| ENGINE | 2 |
| POWER TRAIN | 2 |
| STEERING | 2 |
| FUEL SYSTEM, GASOLINE | 1 |
| AIR BAGS | 1 |
| UNKNOWN OR OTHER | 1 |
| SERVICE BRAKES | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| ELECTRICAL SYSTEM | 1 |
POWER STEERING CONTROL MODULE PSCM) AND CLUSTER MODULE WENT OUT, STEERING IS NOT SAFE, VERY HARD TO STEER
CHECK ENGINE WRENCH CAME ON VEHICLE BEGAN TO LOOSE POWER. GAYLORD FORD FOUND NO RECALL BECAUSE THE CAR WAS BUILD AUGUST 2009 IN THE SAME PLANT AS OTHER VEHICLES WITH THE PROBLEM WITH THE THROTTLE SENSOR FOR POWERTRAIN. THE VEHICLE LOST POWER AND WOULD ONLY GO 30 MPH. CAR IS A 2010 MILAN HYBRID 133,000 MILES.
Mileage: 133,000
I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS.
Mileage: 84,000
I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS.
Mileage: 84,000
I HAVE BEEN ON THE PHONE WITH FORD. AN EXTREMELY MAD AND RUDE WOMAN DIDN'T OR COULDN'T ANSWER ANY QUESTIONS I HAD. SHE KEPT TELLING ME I GOT MY RECALL BE CAUSE THEY CHECKED MY COMPUTER SYSTEM BUT DIDN'T REPLACE THE RECALLED STEERING MODULE. THE WOMAN ALSO DIDN'T HANG UP SO I WAS UNABLE TO DO THE SURVEY AT THE END OF THE PHONE CALL. SOME PEOPLE ARE DISGUSTING THE WAY THEY TREAT OTHERS.
Mileage: 84,000
BRAKE WARNING LIGHT AND A MESSAGE ON THE DASH SAYING "CHECK BRAKE SYSTEM" INTERMITANTLY OCCUR. BRAKES SEEM TO WORK NORMALLY. RESTARTING THE CAR TEMPORARILY FIXES THE PROBLEM, ONLY TO OCCUR AGAIN IN SEVERAL MILES. THE PROBLEM OCCURS AT ANY TIME, STANDING OR IN MOTION.
Mileage: 114,780
WAS STOPPED AT A RED LIGHT, CAR HAD BEEN DRIVING FINE, BUT WHEN THE LIGHT TURNED GREEN AND I PROCEEDED MY CAR SUDDENLY HAD REDUCED POWER AND WOULD NOT DRIVE MORE THAN 40-45 MPH. NO LIGHTS OR ANYTHING CAME ON THE DASH THE FIRST TIME. THE SECOND TIME HOWEVER A YELLOW/ORANGE WRENCH LIGHT APPEARED. I GOT HOME AND PARKED FOR THE REMAINDER OF THE DAY BUT THEN THE FOLLOWING DAY THE PROBLEM STILL PROCEEDED AND I THEN LET IT SIT ALL WEEKEND. THE FOLLOWING MONDAY I TURNED IT ON TO TAKE TO THE REPAIR SHOP AND THE CAR DROVE FINE THAT ENTIRE DAY. THE NEXT DAY, TUESDAY, WHILE DRIVING HOME FROM WORK IT HAPPENED AGAIN ONLY I COULDNT GO FASTER THAN 30MPH IN A 55 MPH ZONE. CAR WAS TAKEN BACK TO SHOP AND DIAGNOSED AS A FAILURE IN THE THROTTLE BODY. DURING THIS TIME OF REDUCED POWER FANS IN THE TRUNK SPACE GOT EXTREMELY LOUD AND BEGAN SUCKING IN AIR, AS IF TRYING TO COOL THE BATTERIES. NEEDLESS TO SAY FORD HAS BEEN NO HELP AND I CAN NOT GET TO WORK AS I CANNOT SAFELY DRIVE MY VEHICLE DUE TO THE LIMP HOME
Mileage: 54,500
WAS STOPPED AT A RED LIGHT, CAR HAD BEEN DRIVING FINE, BUT WHEN THE LIGHT TURNED GREEN AND I PROCEEDED MY CAR SUDDENLY HAD REDUCED POWER AND WOULD NOT DRIVE MORE THAN 40-45 MPH. NO LIGHTS OR ANYTHING CAME ON THE DASH THE FIRST TIME. THE SECOND TIME HOWEVER A YELLOW/ORANGE WRENCH LIGHT APPEARED. I GOT HOME AND PARKED FOR THE REMAINDER OF THE DAY BUT THEN THE FOLLOWING DAY THE PROBLEM STILL PROCEEDED AND I THEN LET IT SIT ALL WEEKEND. THE FOLLOWING MONDAY I TURNED IT ON TO TAKE TO THE REPAIR SHOP AND THE CAR DROVE FINE THAT ENTIRE DAY. THE NEXT DAY, TUESDAY, WHILE DRIVING HOME FROM WORK IT HAPPENED AGAIN ONLY I COULDNT GO FASTER THAN 30MPH IN A 55 MPH ZONE. CAR WAS TAKEN BACK TO SHOP AND DIAGNOSED AS A FAILURE IN THE THROTTLE BODY. DURING THIS TIME OF REDUCED POWER FANS IN THE TRUNK SPACE GOT EXTREMELY LOUD AND BEGAN SUCKING IN AIR, AS IF TRYING TO COOL THE BATTERIES. NEEDLESS TO SAY FORD HAS BEEN NO HELP AND I CAN NOT GET TO WORK AS I CANNOT SAFELY DRIVE MY VEHICLE DUE TO THE LIMP HOME
Mileage: 54,500
ON FRIDAY, DEC 13TH, I WAS DRIVING HOME IN CRUISE CONTROL AT 60 MPH. MY BLOOD PRESSURE DROPPED SUDDENLY AND I PASSED OUT AT THE WHEEL. I WOKE UP JUST IN TIME TO CRASH, NO TIME TO REACT. I IMPACTED, HEAD ON, A CREEK BANK AFTER JUMPING OVER THE CREEK. MY AIRBAGS DID NOT INFLATE AND I IMPACTED THE STEERING WHEEL SO HARD I BROKE THE STEERING COLUMN OFF THE DASHBOARD. 3 DAYS IN THE HOSPITAL WITH A COMPRESSED CHEST, IMPAIRED BREATHING, AND MASSIVE BRUISES. I HAD A COLD AT THE TIME AND IT MADE RECOVERY SLOWER. *TR
Mileage: 40,000
WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DASH ILLUMINATED DURING THIS EPISODE AS WHEEL. I CHECKED THEOWNERS MANUAL AND THEN CALLED MY LOCAL DEALER WHO RECOMMENDED THE CARE BE TOWED TO DEALER AND NOT DRIVEN. THIS WAS DONE THE NEXT DAYAND AFTER A FULL DAY OF CHECKING THE VEHICLE, THE DEALER ADVISED THEY HAD NO IDEA WHAT THE PROBLEMS WAS. THEY RELEASED THE CARE TO ME. THE NEXT WEEK THE SAME SITUATION HAPPENED SEVERAL MORE TIME AND FINALLY, WHILE ON THE WAY TO DEALER, IT HAPPENED AGAIN WITH THE SERVICE ENGINE LIGHT COMING ON AS WELL. THIS TIME THE DEALER IDENTIFIED THE PROBLEM AS THE THROTTLE BODY AND REPLACED IT AT A COST INEXCESS OF $500. *TR
Mileage: 64,000
WHILE DRIVING AND ATTEMPTING TOP ACCELERATE UP TO SPEED, THE VEHICLE BEGAN TO SLOW AND HESITATE. IT WOULD NOT PROPERLY ACCELERATE. AFTER GOING A SHORT DISTANCE AT REDUCED SPEED, THE VEHICLE BEGAN TO SHAKE AND HESITATE. I WAS ABLE TO MAKE IT HOME (LUCKILY NOT TOO FAR). THE WRENCH SYMBOL ON THE DASH ILLUMINATED DURING THIS EPISODE AS WHEEL. I CHECKED THEOWNERS MANUAL AND THEN CALLED MY LOCAL DEALER WHO RECOMMENDED THE CARE BE TOWED TO DEALER AND NOT DRIVEN. THIS WAS DONE THE NEXT DAYAND AFTER A FULL DAY OF CHECKING THE VEHICLE, THE DEALER ADVISED THEY HAD NO IDEA WHAT THE PROBLEMS WAS. THEY RELEASED THE CARE TO ME. THE NEXT WEEK THE SAME SITUATION HAPPENED SEVERAL MORE TIME AND FINALLY, WHILE ON THE WAY TO DEALER, IT HAPPENED AGAIN WITH THE SERVICE ENGINE LIGHT COMING ON AS WELL. THIS TIME THE DEALER IDENTIFIED THE PROBLEM AS THE THROTTLE BODY AND REPLACED IT AT A COST INEXCESS OF $500. *TR
Mileage: 64,000
TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR
Mileage: 30,000
TL* THE CONTACT OWNS A 2010 MERCURY MARINER HYBRID. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE BEGAN TO DECELERATE AND PROCEEDED INTO LIMP MODE AND THE WRENCH LIGHT ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TR
Mileage: 30,000
TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE PART WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 24,400. *TR
Mileage: 24,400
TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE STALLED SIX TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BECAUSE THEY WERE UNABLE TO TAKE IT TO THE DEALER TO HAVE THE THROTTLE BODY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR TWO WEEKS BECAUSE THE PART WAS ON BACK ORDER. THE FAILURE AND CURRENT MILEAGE WAS 24,400. *TR
Mileage: 24,400
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.