Total Complaints
177 filings
MERCURY MARINER HYBRID · model year
177 NHTSA complaints, 2 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2008MERCURYMARINER HYBRID carries 177 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2008 MARINER HYBRID is service brakes with 29 filings, followed by engine (28) and steering (24). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 22 investigation files overlapping the 2008 MARINER HYBRID. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
177 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES | 29 |
| ENGINE | 28 |
| STEERING | 24 |
| ELECTRICAL SYSTEM | 22 |
| FUEL/PROPULSION SYSTEM | 17 |
| POWER TRAIN | 15 |
| VEHICLE SPEED CONTROL | 11 |
| ENGINE AND ENGINE COOLING | 9 |
| UNKNOWN OR OTHER | 5 |
| ENGINE AND ENGINE COOLING:ENGINE | 4 |
| SERVICE BRAKES, HYDRAULIC | 3 |
| SERVICE BRAKES, ELECTRIC | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 1 |
The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The Power Steering Assist Fault message was displayed. The contact was able to drive to her destination. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 226,118.
Mileage: 226,118
The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while driving 5-10 MPH, the vehicle inadvertently lost power steering functionality. There was no warning light illuminated. The contact was able to continue driving however, extra effort was needed to steer the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the power steering control module needed to be replaced. The contact became aware of NHTSA Campaign Number: 14V284000 (Steering) and the vehicle was taken to the dealer who informed the contact that he would be responsible for the cost of the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.
Mileage: 160,000
The contact's son owns a 2008 Mercury Mariner Hybrid. The contact stated that while her son was starting the vehicle, the steering wheel lost power steering functionality. There were no warning lights illuminated. The contact's son was able to continue the drive the vehicle, however, extra effort was needed while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed that the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided because the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately was 143,340.
Mileage: 143,340
The contact's son owns a 2008 Mercury Mariner Hybrid. The contact stated that while her son was starting the vehicle, the steering wheel lost power steering functionality. There were no warning lights illuminated. The contact's son was able to continue the drive the vehicle, however, extra effort was needed while driving the vehicle. The vehicle was taken to the dealer where it was diagnosed that the torque sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that no assistance could be provided because the VIN was not included in NHTSA Campaign Number: 14V284000 (Steering). The failure mileage was approximately was 143,340.
Mileage: 143,340
The contact owns a 2008 Mercury Mariner Hybrid. The contact stated while moving from a complete stop, the steering wheel became difficult to turn. The contact stated that the power steering assist fault message was displayed. The vehicle was taken to a local dealer where it was diagnosed with needing Power Steering Control Module (PSCM) replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V284000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 150,000.
Mileage: 150,000
TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT AT START-UP, THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE WHILE DRIVING VARIOUS SPEEDS. THE CONTACT INITIALLY SPOKE TO ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260) WHERE SHE WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT CALLED THE MANUFACTURER AND WAS REFERRED TO THE NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANDY MOHR FORD LOCATED AT 2713 E. MAIN ST, PLAINFIELD, IN 46168 HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Mileage: 87,000
TL* THE CONTACT OWNS A 2008 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANDY MOHR FORD LOCATED AT 2713 E. MAIN ST, PLAINFIELD, IN 46168 HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
Mileage: 87,000
ABS BRAKE LIGHT WARNING CAME ON. BRAKES PRETTY MUCH STOPPED WORKING WITHOUT ANY PRIOR WARNING TO THE LIGHTS. HAD TO DEPRESS THE PEDAL ALL THE WAY TO GET BRAKES. VERY UNSAFE. NOW THE BRAKE IS STUCK ON AND THE CAR DOESN'T MOVE. HAVE TALKED TO AND READ ABOUT SEVERAL PEOPLE THAT HAD THE SAME ISSUE. WHY HASN'T THERE BEEN A RECALL YET?
Mileage: 150,000
"TAKATA RECALL" WHEN I WAS LEAVING A STORE YESTERDAY I NOTICED THAT MY ABS, BRAKE LIGHT CAME ON ALONG WITH A DESCRIPTION INDICATING MY CHECK BRAKE SYSTEM. I NEVER NOTICED AN ISSUE WITH MY BREAKS PRIOR TO THESE SIGNALS COMING ON AND MY FIANC'S CAR HAD BEEN FUNCTIONING WELL FOR THE LAST FOUR YEARS. I NORMALLY DRIVE THE SUV SO WHEN I NOTICED IT SAID THAT I MADE SURE THE BREAKS WERE WORKING WHEN I STARTED TO MOVE. I DID NOTICE THAT THE BREAKS REQUIRED MORE OF A FIRM PUSH WHEN I WAS NEEDING TO COME TO A SPOT. I DIDN'T HAVE ANY ACCIDENTS OR CAUSED ME TO RUN ANY STOP LIGHTS OR STOP SIGNS. HOWEVER, AFTER DOING MY OWN RESEARCH I DID FIND OUT THAT THIS IS A PROBLEM FOR THE 2008 MERCURY MARINERS AND FROM SOME OF THE WARNINGS I HAVE READ STATED THE BREAKS ENDED UP FAILING AFTER THIS ALL ACCRUED AND ABOUT GOT THEM INTO ACCIDENTS. WITH THE NHTSA ALREADY INVESTIGATING THE '2006-2012 FUSION AND LINCOLN MKZ AND THE 2006-2011 MERCURY MILAN' MODELS WITH THE SAME ISSUES, IT SEEMS THE ISSUE IS BIGGE
Mileage: 90,000
WE BOUGHT VEHICLE IN JAN, 2018 FROM A PRIVATE PARTY, AS A WORK VEHICLE FOR MY HUSBAND, WHO IS A USPS RURAL ROUTE CARRIER. TWO WEEKS AFTER PURCHASE, THE ANTI-LOCK BRAKE LIGHT WENT ON, AND THE CAR WOULD NOT STOP WHEN IT WAS SUPPOSED TO, WHICH WAS VERY DANGEROUS IN WINTER. WE BELIEVE THE PRIOR OWNER KNEW ABOUT THIS. THE LIGHT WOULD JUST GO ON & OFF WITH NO PATTERN. ABOUT 1 1/2 MONTHS LATER, HE WAS DRIVING ON A 2 LANE HGWY (55 MPH) DELIVERING MAIL. HE WENT TO PULL FORWARD BUT THE CAR MADE A BRIEF NOISE AND THEN EVERYTHING JUST STOPPED WORKING. THE CAR WOULDN'T START, NO ELECTRICAL OR LIGHTS, HE COULD NOT EVEN ROLL THE VEHICLE BY HIMSELF TO A SAFE PLACE W/OUT HELP. THE ELECTRICAL AND PROPULSION SIMPLY STOPPED WORKING; PERIOD. WE ENDED UP DRAGGING IT HOME. DEALERSHIP GAVE EST. AMT OF REPAIRS AROUND $18K. I FOUND THE RECALL IN 2014 (14S19) FOR THE SAME THING. THE MEC PUMP WAS REPLACED IN 2014, WITH A "SUPPLEMENTAL" FIX IN 2015 SAME ISSUE. THIS IS THE EXACT SAME ISSUE AS THE PREVIOUS RECALL,
Mileage: 136,500
WE BOUGHT VEHICLE IN JAN, 2018 FROM A PRIVATE PARTY, AS A WORK VEHICLE FOR MY HUSBAND, WHO IS A USPS RURAL ROUTE CARRIER. TWO WEEKS AFTER PURCHASE, THE ANTI-LOCK BRAKE LIGHT WENT ON, AND THE CAR WOULD NOT STOP WHEN IT WAS SUPPOSED TO, WHICH WAS VERY DANGEROUS IN WINTER. WE BELIEVE THE PRIOR OWNER KNEW ABOUT THIS. THE LIGHT WOULD JUST GO ON & OFF WITH NO PATTERN. ABOUT 1 1/2 MONTHS LATER, HE WAS DRIVING ON A 2 LANE HGWY (55 MPH) DELIVERING MAIL. HE WENT TO PULL FORWARD BUT THE CAR MADE A BRIEF NOISE AND THEN EVERYTHING JUST STOPPED WORKING. THE CAR WOULDN'T START, NO ELECTRICAL OR LIGHTS, HE COULD NOT EVEN ROLL THE VEHICLE BY HIMSELF TO A SAFE PLACE W/OUT HELP. THE ELECTRICAL AND PROPULSION SIMPLY STOPPED WORKING; PERIOD. WE ENDED UP DRAGGING IT HOME. DEALERSHIP GAVE EST. AMT OF REPAIRS AROUND $18K. I FOUND THE RECALL IN 2014 (14S19) FOR THE SAME THING. THE MEC PUMP WAS REPLACED IN 2014, WITH A "SUPPLEMENTAL" FIX IN 2015 SAME ISSUE. THIS IS THE EXACT SAME ISSUE AS THE PREVIOUS RECALL,
Mileage: 136,500
WE BOUGHT VEHICLE IN JAN, 2018 FROM A PRIVATE PARTY, AS A WORK VEHICLE FOR MY HUSBAND, WHO IS A USPS RURAL ROUTE CARRIER. TWO WEEKS AFTER PURCHASE, THE ANTI-LOCK BRAKE LIGHT WENT ON, AND THE CAR WOULD NOT STOP WHEN IT WAS SUPPOSED TO, WHICH WAS VERY DANGEROUS IN WINTER. WE BELIEVE THE PRIOR OWNER KNEW ABOUT THIS. THE LIGHT WOULD JUST GO ON & OFF WITH NO PATTERN. ABOUT 1 1/2 MONTHS LATER, HE WAS DRIVING ON A 2 LANE HGWY (55 MPH) DELIVERING MAIL. HE WENT TO PULL FORWARD BUT THE CAR MADE A BRIEF NOISE AND THEN EVERYTHING JUST STOPPED WORKING. THE CAR WOULDN'T START, NO ELECTRICAL OR LIGHTS, HE COULD NOT EVEN ROLL THE VEHICLE BY HIMSELF TO A SAFE PLACE W/OUT HELP. THE ELECTRICAL AND PROPULSION SIMPLY STOPPED WORKING; PERIOD. WE ENDED UP DRAGGING IT HOME. DEALERSHIP GAVE EST. AMT OF REPAIRS AROUND $18K. I FOUND THE RECALL IN 2014 (14S19) FOR THE SAME THING. THE MEC PUMP WAS REPLACED IN 2014, WITH A "SUPPLEMENTAL" FIX IN 2015 SAME ISSUE. THIS IS THE EXACT SAME ISSUE AS THE PREVIOUS RECALL,
Mileage: 136,500
ABS LIGHT CAME ON AND BRAKE SYSTEM FAILED TO STOP THE VEHICLE UNTIL PRESSED HARD THE BRAKE PEDAL. THE ABS LIGHT COMES ON AND OFF. GAVE THE VEHICLE FOR DIAGNOSTICS TO MECHANIC - CODES U0418 INVALID DATA FROM BRAKE CONTROL MODULE, CODES C1478, C1479, C1480, WHEEL BRAKE PRESSURE CONTROL PLAUSIBILITY, U2023 COMMUNICATION NETWORK FAULT, MECHANIC GAVE ESTIMATE OF $5542.00 TO REPLACE ABS CONTROL ASSEMBLY. I CALLED FORD CUSTOMER SERVICE, THEY DECLINED TO ASSIST AT THIS TIME. NO HELP PROVIDED TO PUT MY VEHICLE BACK ON ROAD. THIS IS A SAFETY ISSUE.
Mileage: 122,000
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2008 MERCURY MARINER HYBRID. WHILE DRIVING 45 MPH, THE RE-GEN BRAKE DISABLED WARNING INDICATOR ILLUMINATED AND THE BRAKES FAILED TO OPERATE AS INTENDED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Mileage: 150,000
STOP SAFELY NOW CHIMES AND DISPLAYED ON DASH FOLLOWED BY NO ACCELERATION UNTIL VEHICLE STALLS AND STOPS.STARTS RIGHT BACK UP BUT CONTINUES TO HAPPEN ESPECIALLY IN LA RUSH HOUR TRAFFIC. VERY DANGEROUS! HAD RECALL WORK DONE ON THE MECS 3YRS AGO BUT PROBLEM HAS CONTINUED. THIS HAPPENS WHILE IN MOTION ON THE 110 FREEWAY IN DOWNTOWN LOS ANGLELES, CA. COULD BE THE ELECTRIC THROTTLE BODY OR REAR ACTUATOR. OR ANY OTHER COMPONENT THAT WORKS WITH THE ELECTRIC MOTOR AND BATTERY.
Mileage: 155,000
STOP SAFELY NOW CHIMES AND DISPLAYED ON DASH FOLLOWED BY NO ACCELERATION UNTIL VEHICLE STALLS AND STOPS.STARTS RIGHT BACK UP BUT CONTINUES TO HAPPEN ESPECIALLY IN LA RUSH HOUR TRAFFIC. VERY DANGEROUS! HAD RECALL WORK DONE ON THE MECS 3YRS AGO BUT PROBLEM HAS CONTINUED. THIS HAPPENS WHILE IN MOTION ON THE 110 FREEWAY IN DOWNTOWN LOS ANGLELES, CA. COULD BE THE ELECTRIC THROTTLE BODY OR REAR ACTUATOR. OR ANY OTHER COMPONENT THAT WORKS WITH THE ELECTRIC MOTOR AND BATTERY.
Mileage: 155,000
STOP SAFELY NOW CHIMES AND DISPLAYED ON DASH FOLLOWED BY NO ACCELERATION UNTIL VEHICLE STALLS AND STOPS.STARTS RIGHT BACK UP BUT CONTINUES TO HAPPEN ESPECIALLY IN LA RUSH HOUR TRAFFIC. VERY DANGEROUS! HAD RECALL WORK DONE ON THE MECS 3YRS AGO BUT PROBLEM HAS CONTINUED. THIS HAPPENS WHILE IN MOTION ON THE 110 FREEWAY IN DOWNTOWN LOS ANGLELES, CA. COULD BE THE ELECTRIC THROTTLE BODY OR REAR ACTUATOR. OR ANY OTHER COMPONENT THAT WORKS WITH THE ELECTRIC MOTOR AND BATTERY.
Mileage: 155,000
CAR HAS BEEN ROCK SOLID RELIABLE UP UNTIL 3 WEEKS AGO. DRIVING NORMALLY ON CITY STREETS THE CAR ABRUPTLY SHUT DOWN THE HYBRID AND ICE PROPULSION UNITS. STEERING FROZE UP AND IT WAS LIKE PUTTING THE BRAKES ON IT STRANDED ME IN THE MIDDLE OF TRAFFIC CAUSING DELAYS FOR OTHER DRIVERS AND A DANGEROUS OBSTRUCTION. THE CAR HAS NO LIMP MODE TO ALLOW FOR SAFELY GETTING OUT OF TRAFFIC. IT HAD TO BE TOWED. FORD DEALER HAS HAD CAR FOR 3 WEEKS AND ARE STILL UNCERTAIN AS TO WHAT CAUSED THE UNSAFE SHUTDOWN.
CAR HAS BEEN ROCK SOLID RELIABLE UP UNTIL 3 WEEKS AGO. DRIVING NORMALLY ON CITY STREETS THE CAR ABRUPTLY SHUT DOWN THE HYBRID AND ICE PROPULSION UNITS. STEERING FROZE UP AND IT WAS LIKE PUTTING THE BRAKES ON IT STRANDED ME IN THE MIDDLE OF TRAFFIC CAUSING DELAYS FOR OTHER DRIVERS AND A DANGEROUS OBSTRUCTION. THE CAR HAS NO LIMP MODE TO ALLOW FOR SAFELY GETTING OUT OF TRAFFIC. IT HAD TO BE TOWED. FORD DEALER HAS HAD CAR FOR 3 WEEKS AND ARE STILL UNCERTAIN AS TO WHAT CAUSED THE UNSAFE SHUTDOWN.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.