Total Complaints
40 filings
MERCURY MARINER · model year
40 NHTSA complaints, 1 crash report, and 3 active recalls for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007MERCURYMARINER carries 40 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 MARINER is power train with 11 filings, followed by engine (7) and electrical system (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 22 investigation files overlapping the 2007 MARINER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
40 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| POWER TRAIN | 11 |
| ENGINE | 7 |
| ELECTRICAL SYSTEM | 6 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 3 |
| AIR BAGS | 2 |
| SUSPENSION | 2 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS | 1 |
| TIRES:VALVE | 1 |
| VEHICLE SPEED CONTROL | 1 |
| SERVICE BRAKES, HYDRAULIC | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| STEERING | 1 |
| SEAT BELTS | 1 |
| UNKNOWN OR OTHER | 1 |
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Ford Motor Company (Ford) is recalling certain model year 2001-2008 Ford Escape and Mercury Mariner vehicles manufactured March 31, 2001, to September 1, 2009. The affected vehicles are equipped with either a 2.3L or 3.0L engine and have had their CD4E transmission replaced with remanufactured one
HYBRID PROPULSION SYSTEM
Ford Motor Company (Ford) is recalling certain model year 2005-2008 Ford Escape hybrid electric vehicles manufactured October 13, 2003, to June 20, 2008, and 2006-2008 Mercury Mariner hybrid electric vehicles manufactured June 10, 2005, to June 20, 2008. The coolant pump for the hybrid system may fa
SUSPENSION:FRONT:WHEEL BEARING
The Timken Company (Timken) is recalling certain aftermarket front wheel bearings, part number 510072, sold from January 22, 2015, to May 21, 2015, to be used as service parts on 2001-2012 Ford Escape, 2001-2011 Mazda Tribute, and 2005-2011 Mercury Mariner vehicles. The affected wheel bearings have
90sWhile driving, the vehicle will suddenly display a warning message that says âStop Safely Nowâ. When this message appears, the hybrid system overheats and the vehicle immediately loses power. The gasoline engine and electric motor both shut down without warning, even at highway speeds. I am forced to coast to the side of the road, which is extremely dangerous in traffic. This happens after the vehicle has been driven for a short period of time. The cooling fans appear to be running, but the hybrid electronics system overheats and triggers the shutdown safety mode. After waiting for the vehicle to cool down, it will restart, but the problem continues every time the car reaches normal driving temperature. This issue matches the symptoms covered under Fordâs previous safety actions and customer satisfaction programs for the 2005â2008 Ford Escape and Mercury Mariner Hybrid (hybrid electronics overheating and shutdown). The dealership states that no recall appears under my VIN,
REAR-ENDED A SNOW PLOW GOING 30-35 MPH WHEN I WAS GOING 60 MPH AND THE DRIVER-SIDE AIRBAG FAILED TO DEPLOY RESULTING IN SERIOUS INJURY.*DT*JB*DT*JB*DT*DT*JB*JB*DT*JB*JB*DT*JB*DT
Mileage: 168,000
WHEN SHIFTING INTO GEAR THE VEHICLES WRENCH LIGHT COMES ON AND REGEN DISABLED SHOW UP AND THE VEHICLE WON'T ACCELERATE. I CAN SHUT IT OFF AND BACK ON AND THE WRENCH LIGHT WILL GO AWAY FOR A COUPLE MILES THEN BACK ON WITH THE SAME PROBLEMS
Mileage: 196,000
THE RECALL THAT FORD IS RECALLS 2007MERCURY MARINER WHILE DRIVING VEHICLE JUST SHUTS OFF I WAS WITH MY DAUGHTER DRIVING ON THE HIGHWAY LUCKY I WAS ABLE TO SWITCH ALL 4 LANES THE ENGINE GETS HOT TEMPTER GAUGE READING NORMAL IT STAYS IN THE MIDDLE TURN VEHICLE TTB BACK ON PRESS PEDAL NO POWER PUMP THE PEDAL AND HOPES IT STAYS ON ITS BEEN ACTING THREE MONTHS. *TR
Mileage: 205,567
TL* THE CONTACT OWNS A 2007 MERCURY MARINER. WHILE THE CONTACT'S SON WAS DRIVING THE VEHICLE, THE TRANSMISSION SLIPPED AND WENT INTO OTHER GEARS. WHEN THE VEHICLE WAS IN NEUTRAL, IT SHIFTED INTO DRIVE ON ITS OWN. ON ANOTHER OCCASION, THE CONTACT'S SON STATED THAT THE VEHICLE FELT AS IF IT WERE DRAGGING AFTER IT JUMPED. IN ADDITION, "OVERDRIVE" APPEARED ON THE CONTROL PANEL THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TOWED TO ANOTHER INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 152,000.
Mileage: 152,000
TAKATA RECALL I WAS ON THE EXPRESS WAY IN MOTION AND THE CAR SHUT DOWN MEANING THAT ALL OF THE GADGES SHUT DOWN. THEN THE CAR JUST COAST UNTIL I COULD PULL OVER WITHOUT BEING HURT OR HURTING OTHER DRIVERS. NOTHING SHOWED UP JUST SHUT DOWN.
Mileage: 116,245
I HAVE JUST FOUND OUT I HAVE LOST 2ND GEAR AND 4TH GEAR IS ON ITS WAY OUT ON MY CAR. APPARENTLY THIS IS A PROBLEM THAT FORD HAS KNOWN ABOUT AT LEAST SINCE 2012, ACCORDING TO AN ONLINE FORD MOTOR COMPANY PUBLICATION, MAYBE EVEN EARLIER. THE PUBLICATION STATES THAT IT AFFECTS 2007-2008 FORD ESCAPES AND MERCURY MARINERS. WHAT I WANT TO KNOW IS, IF THEY KNEW ABOUT IT AT LEAST FIVE YEARS AGO, WHY WASN'T THERE A RECALL AND IF NOT A RECALL, SOME KIND OF FINANCIAL ASSISTANCE/COMPENSATION FOR THE REPAIRS? I'VE SHOPPED AROUND FOR PRICES AND THE BEST I COULD FIND WAS $2200.00 FOR THE REPAIR PLUS ANOTHER $225.00 FOR A RENTAL TO USE WHILE MY CAR IS BEING REPAIRED. THE REPAIR IS GOING TO TAKE 3-5 DAYS.
Mileage: 124,746
MY SON WAS USING OUR CAR HE DROVE IT TO WORK... ALL WAS FINE...HE USED THE CAR TO GO GET LUNCH IN THE SHOPPING CENTER... DROVE BACK FROM THE SHOPPING CENTER TO A PARKING SPOT OUTSIDE HIS JOB LOCATION... HE THEN COMPLETED HIS SHIFT AT DICK'S SPORTING GOODS WHERE MY WIFE AND I MET UP WITH HIM...WE ALL PROCEEDED TO OUR CAR AND TRUCK WHICH WERE PARKED ACROSS FROM ONE ANOTHER...MY WIFE AND SON GOT IN THE MERCURY I GOT IN MY TRUCK... MY SON TRIED TO START THE MERCURY BUT IT WOULD NOT TURN OVER...MY WIFE TRIED STILL WOULD NOT TURN OVER ... CHECKED THE BATTERY ALL WAS GOOD SO I THOUGHT MAYBE THE STARTER? HAD IT TOWED , AND A STARTER REPLACED? STILL NOTHING ... MY MECHANIC SAID IT WAS THE MOTOR ? AND I WOULD NEED A NEW MOTOR !!! SO I LOOKED ON LINE AND FOUND SOMETHING ABOUT A CLASS ACTION LAWSUIT INVOLVING MERCURY MARINER 2005 TO 2008 MINE IS A 2007 ? CALLED THEM BUT THE SAID I HAVE TO CONTACT FORD MOTOR COMPANY MY SELF ???? SO THAT IS WHAT LED ME TO YOU!!! CAN YOU HELP?
Mileage: 100,006
MY SON WAS USING OUR CAR HE DROVE IT TO WORK... ALL WAS FINE...HE USED THE CAR TO GO GET LUNCH IN THE SHOPPING CENTER... DROVE BACK FROM THE SHOPPING CENTER TO A PARKING SPOT OUTSIDE HIS JOB LOCATION... HE THEN COMPLETED HIS SHIFT AT DICK'S SPORTING GOODS WHERE MY WIFE AND I MET UP WITH HIM...WE ALL PROCEEDED TO OUR CAR AND TRUCK WHICH WERE PARKED ACROSS FROM ONE ANOTHER...MY WIFE AND SON GOT IN THE MERCURY I GOT IN MY TRUCK... MY SON TRIED TO START THE MERCURY BUT IT WOULD NOT TURN OVER...MY WIFE TRIED STILL WOULD NOT TURN OVER ... CHECKED THE BATTERY ALL WAS GOOD SO I THOUGHT MAYBE THE STARTER? HAD IT TOWED , AND A STARTER REPLACED? STILL NOTHING ... MY MECHANIC SAID IT WAS THE MOTOR ? AND I WOULD NEED A NEW MOTOR !!! SO I LOOKED ON LINE AND FOUND SOMETHING ABOUT A CLASS ACTION LAWSUIT INVOLVING MERCURY MARINER 2005 TO 2008 MINE IS A 2007 ? CALLED THEM BUT THE SAID I HAVE TO CONTACT FORD MOTOR COMPANY MY SELF ???? SO THAT IS WHAT LED ME TO YOU!!! CAN YOU HELP?
Mileage: 100,006
TL* THE CONTACT OWNS A 2007 MERCURY MARINER. AFTER DRIVING AND PARKING THE VEHICLE, THE CONTACT COULD NOT REMOVE THE KEY FROM THE IGNITION. THE CONTACT HAD TO TURN THE STEERING WHEEL AND MANEUVER THE KEY IN ORDER TO GET IT TO RELEASE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES AND WAS GRADUALLY GETTING WORSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 10,500.
Mileage: 10,500
TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE SEAT BELTS FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Mileage: 100,000
THE VEHICLE HAD BEEN DRIVING PERFECTLY NORMAL ALL DAY. IN THE EVENING, WHILE DRIVING IN A HEAVILY-TRAFFICKED AREA, UNEXPECTEDLY OUR MARINER WOULD NOT SHIFT OUT OF 1ST GEAR - THE ENGINE REVVED, BUT THE CAR WOULD JUST BARELY MOVE. IT FINALLY SHIFTED INTO 3RD GEAR, BUT NEVER WOULD GO INTO 4TH. ALL THE WHILE, THE O/D LIGHT ON THE INSTRUMENT PANEL WAS GOING ON AND OFF. THIS PATTERN CONTINUED FOR SEVERAL DAYS WHILE WE HAD OUR MARINER INSPECTED AT NUMEROUS REPAIR SHOPS; THE END RESULT WAS THAT WE HAD TO HAVE THE TRANSMISSION REBUILT AT A COST OF $1700. AT ONLY 111,000 MILES! ALL OF THE TRANSMISSION REPAIR SHOPS THAT WE TALKED WITH STATED THAT THIS IS A COMMON OCCURRENCE IN THIS YEAR-MODEL FORD PRODUCT, MANY TIMES WAS FAR LESS MILEAGE THAN OURS HAD. *TR
Mileage: 111,225
MY 18 YEAR OLD SON WAS DRIVING MY 2007 MERCURY MARINER, WHEN IT STARTED MAKING LOUD NOISES AND SHAKING LIKE CRAZY, HE WAS BARELY ABLE TO KEEP THE VEHICLE RUNNING TO GET HOME. WHEN MY HUSBAND LOOKED AT VEHICLE AND SAW WHAT IT WAS DOING, HE THINKS THE TRANSMISSION HAS GONE OUT ON IT. WE HAD DRIVEN THE VEHICLE TO CHURCH SUNDAY MORNING (SAME DAY) AND THERE WAS NO SIGNS OR SYMPTOMS OF ANY KIND OF PROBLEM. I PURCHASED THE VEHICLE USED, AND IT HAS NOT HAD A PROBLEM EXCEPT FOR THE SHIFTER HAD TO BE REPLACED ABOUT 3 MONTHS AGO...MECHANIC STATED THAT THERE HAD BEEN SOMETHING SWEET SPILLED INSIDE OF THE SHIFTER, HOWEVER, I DRIVE THE VEHICLE 99.9% OF THE TIME AND I DRINK WATER...... AFTER RESEARCHING AND READING ALL THE COMPLAINTS ON THIS VEHICLE ON THIS WEBSITE, I DO REALIZE THAT THERE IS A MANUFACTURED DEFECT IN THE TRANSMISSION AND THE SHIFTER. HOW AND WHY HAS THERE NOT BEEN A RECALL ON THESE VEHICLES? WHY DIDN'T SOME OF THE WARNING LIGHTS COME ON? WE ARE VERY FORTUNATE THAT THIS HAS NOT
Mileage: 87,765
THE CAR JUST LOST POWER WHILE DRIVING. SURGED A BIT THEN WAS OPERATING AT REDUCED POWER LIKE IT WAS LIMPING EVENTUALLY IT JUST STALLED AND THE GAS WOULD JUST REV THE ENGINE. FORD FIXED THE CAR UNDER WARRANTY. IF THIS HAS HAPPENED AT HIGHWAY SPEEDS IN TRAFFIC IT WOULD HAVE CAUSED A SEVERE ACCIDENT AS CARS WOULD HAVE BEEN DODGING A STALLED CAR AT HIGHWAY SPEEDS-. *TR
Mileage: 20,000
CAR LOST POWER WHILE DRIVING-- IT OPERATED AT A LIMP AT FIRST-- JUST PRIOR TO THAT WENT FORWARD QUICK, THEN IT JUST STALLED WHILE DRIVING WHILE IN GEAR. THE GAS JUST MADE THE ENGINE REV. THE CAR THE NEXT DAY AFTER GETTING TOWED OPERATED AND THE SAME THING HAPPENED WHILE THE SERVICE STATION TOOK THE CAR FOR A TEST DRIVE. THEY HAD TO TOW IT BACK. THIS SAME PROBLEM WAS FIXED UNDER WARRANTY (20,000 ON APPROX. 03/2008). IT HAPPENED AGAIN. FORD REFUSED TO AGREE THAT THERE IS SOMETHING WRONG WITH THE DESIGN ETC. IF THIS HAD HAPPENED ON THE HIGHWAY AT HIGHWAY SPEEDS THE RESULTS COULD HAVE BEEN TRAGIC. I THINK IT HAS SOMETHING TO DO WITH THE THROTTLE PROBLEM... THE CAR LIMPS JUST AS EVERYONE AS COMPLAINED ABOUT. I HAVE NO IDEA WHAT WAS ACTUALLY FIXED UNDER WARRANTY AS THE PARTS MEAN NOTHING. PISTONS, GASKETS, SENSOR TURBI, HUB PLATE ASY, SEALS, AND MANY OTHER PARTS. *TR
Mileage: 100,000
COMING OFF A STOP SIGN, THE VEHICLE WOULD NOT SHIFT INTO SECOND, COULD FEEL IT FINALLY JUMP INTO 3. TOOK IT TO A TRANSMISSION SHOP AND WAS TOLD THE TRANSMISSION HAD NO 2 AND 4TH GEARS. UPON LOOKING ONLINE, TRANSMISSIONS AND POWERTRAINS ARE KNOWN DEFECTS WITH THIS MODEL/YEAR. JUST HAD TO SPEND $2000.00 TO HAVE THIS REPAIRED AS FORD IGNORED PREVIOUS COMPLAINTS FROM CONSUMERS!! *TR
Mileage: 80,000
TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE STEERING COLUMN AND THE RACK AND PINION WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 49,845. *TR
Mileage: 49,845
TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT SHE STARTED THE IGNITION AND ATTEMPTED TO REVERSE FROM A RESIDENTIAL DRIVEWAY BUT THE VEHICLE WAS EXTREMELY SLUGGISH. THE CONTACT STATED THAT IT FELT AS IF THE VEHICLE HAD ENGAGED IN NEUTRAL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 80,000. *TR
Mileage: 80,000
I WAS DRIVING TO WORK AND CAR BEGAN TO MAKE A LOUD RATTLE NOISE, OD LIGHT FLASHED (OD OFF) AND PULLED OVER. I ATTEMPTED TO PULL BACK ON ROAD AND CAR WOULD NOT SHIFT INTO 2ND GEAR. TRANSMISSION PROBLEM. 1800.00 REPAIR. NOW 2013 EXACTLY 3 YEARS LATER AND CAR BEGINS SAME THING ALL OVER AGAIN. DIAGNOSTIC TEST STATES NEEDS NEW TRANSMISSION. TOLD THESE CARS HAVE HAD THESE PROBLEMS FROM THE GET GO. FORD KNOWS THIS! THE PROBLEM IS COOLANT IS LOCATED IN RADIATOR AND DOES NOT KEEP TRANS FROM OVERHEATING. I AM NOW TOLD IT WILL BE 3650.00 FOR ANOTHER TRANS. THIS IS A TOTAL MESS. IT IS NOT FAIR TO THE CONSUMER WHO STILL OWES 16,000.00 ON THIS CAR. I BOUGHT THIS CAR WITH THE HOPES OF REPAIRING MY DAMAGED CREDIT AND MADE ALL ROUTINE SERVICE AND FLUSHES AS SCHEDULED ON TIME. NOW WHAT TO DO? I CANT AFFORD ANOTHER TRANSMISSION, AND AM WITHOUT A CAR AND CONTINUE TO HAVE A CAR PAYMENT OR MY CREDIT THAT I HAVE FINALLY GOT BACK ON TRACK IS RUINED ONCE AGAIN! CAN ANYONE OFFER ME ADVICE ON WHAT
Mileage: 57,000
I WAS DRIVING TO WORK AND CAR BEGAN TO MAKE A LOUD RATTLE NOISE, OD LIGHT FLASHED (OD OFF) AND PULLED OVER. I ATTEMPTED TO PULL BACK ON ROAD AND CAR WOULD NOT SHIFT INTO 2ND GEAR. TRANSMISSION PROBLEM. 1800.00 REPAIR. NOW 2013 EXACTLY 3 YEARS LATER AND CAR BEGINS SAME THING ALL OVER AGAIN. DIAGNOSTIC TEST STATES NEEDS NEW TRANSMISSION. TOLD THESE CARS HAVE HAD THESE PROBLEMS FROM THE GET GO. FORD KNOWS THIS! THE PROBLEM IS COOLANT IS LOCATED IN RADIATOR AND DOES NOT KEEP TRANS FROM OVERHEATING. I AM NOW TOLD IT WILL BE 3650.00 FOR ANOTHER TRANS. THIS IS A TOTAL MESS. IT IS NOT FAIR TO THE CONSUMER WHO STILL OWES 16,000.00 ON THIS CAR. I BOUGHT THIS CAR WITH THE HOPES OF REPAIRING MY DAMAGED CREDIT AND MADE ALL ROUTINE SERVICE AND FLUSHES AS SCHEDULED ON TIME. NOW WHAT TO DO? I CANT AFFORD ANOTHER TRANSMISSION, AND AM WITHOUT A CAR AND CONTINUE TO HAVE A CAR PAYMENT OR MY CREDIT THAT I HAVE FINALLY GOT BACK ON TRACK IS RUINED ONCE AGAIN! CAN ANYONE OFFER ME ADVICE ON WHAT
Mileage: 57,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.