2003 MERCURY GRAND MARQUIS

448 complaints filed with NHTSA.

448
Complaints
32
Crashes
2
Fires
22
Injuries
0
Deaths

Complaints by Component

ComponentCount
EXTERIOR LIGHTING187
ELECTRICAL SYSTEM46
STEERING27
EXTERIOR LIGHTING:HEADLIGHTS19
VEHICLE SPEED CONTROL18
SUSPENSION16
AIR BAGS8
SUSPENSION:REAR8
ENGINE AND ENGINE COOLING:ENGINE7
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL6
UNKNOWN OR OTHER6
POWER TRAIN6
SEAT BELTS5
STRUCTURE:BODY5
ENGINE5

Recalls (2)

15V86100022/12/2015

EXTERIOR LIGHTING:HEADLIGHTS

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

06E05600013/06/2006

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE

Recent Complaints

20240114CrashSERVICE BRAKES

Its the LCM L(IGHT CONTROL MODULE)...HEAD LIGHTS went out on me one night coming down [XXX] causing me to wreck in a ditch and hitting a light pole INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20240114CrashELECTRICAL SYSTEM

Its the LCM L(IGHT CONTROL MODULE)...HEAD LIGHTS went out on me one night coming down [XXX] causing me to wreck in a ditch and hitting a light pole INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20240114CrashEXTERIOR LIGHTING

Its the LCM L(IGHT CONTROL MODULE)...HEAD LIGHTS went out on me one night coming down [XXX] causing me to wreck in a ditch and hitting a light pole INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

20230120CrashELECTRICAL SYSTEM

I started Mercury with foot on break like normal. Shifted into reverse. Car accelerated backwards at full speed. Brakes did not stop car. Attempted to shift into neutral but went into drive instead. Car accelerated forward at full speed with my foot still on break. Car hit metal post and tree knocking them down and dragging the tree 50 to 60 feet before stopping with my foot still on the break. Car had stopped accelerating. I turned off the ignition. This unintended acceleration had happened bef

20230120CrashENGINE

I started Mercury with foot on break like normal. Shifted into reverse. Car accelerated backwards at full speed. Brakes did not stop car. Attempted to shift into neutral but went into drive instead. Car accelerated forward at full speed with my foot still on break. Car hit metal post and tree knocking them down and dragging the tree 50 to 60 feet before stopping with my foot still on the break. Car had stopped accelerating. I turned off the ignition. This unintended acceleration had happened bef

20230120CrashVEHICLE SPEED CONTROL

I started Mercury with foot on break like normal. Shifted into reverse. Car accelerated backwards at full speed. Brakes did not stop car. Attempted to shift into neutral but went into drive instead. Car accelerated forward at full speed with my foot still on break. Car hit metal post and tree knocking them down and dragging the tree 50 to 60 feet before stopping with my foot still on the break. Car had stopped accelerating. I turned off the ignition. This unintended acceleration had happened bef

20150518CrashELECTRICAL SYSTEM

WHILE DRIVING AT NIGHT THE HEAD LIGHTS SUDDENLY WENT OUT. THE ONLY WAY THE LIGHTS WOULD WORK AFTER THAT IS IF YOU HOLD THE HIGH BEAM LEVER BACK.

Mileage: 96,000

20150518CrashEXTERIOR LIGHTING

WHILE DRIVING AT NIGHT THE HEAD LIGHTS SUDDENLY WENT OUT. THE ONLY WAY THE LIGHTS WOULD WORK AFTER THAT IS IF YOU HOLD THE HIGH BEAM LEVER BACK.

Mileage: 96,000

20131028CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE STOPPED, THE ENGINE RPMS INCREASED EXCESSIVELY AS THE VEHICLE VIOLENTLY ACCELERATED WITHOUT WARNING. THE CONTACT CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT

Mileage: 147,696

20121019CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STARTED THE IGNITION WITH THE BRAKE PEDAL DEPRESSED AND SUDDENLY THE VEHICLE UNINTENDEDLY ACCELERATED WHEN THE GEAR LEVER WAS SHIFTED INTO DRIVE. THE BRAKE PEDAL WAS ENGAGED NUMEROUS TIMES AND THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE NEARBY GARAGE AND ALSO CRASHED INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED OF THE INCIDENT. THE DRIVER SUSTAINED INJURY TO THE LEFT KNEE. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED T

Mileage: 100,000

20110715CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED WAS ATTEMPTING TO PARK THE VEHICLE WHILE DRIVING 5 MPH IN A RESIDENTIAL DRIVEWAY WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT CRASHED INTO THE GARAGE OF HIS HOME. THE BRAKES WERE APPLIED DURING THE FAILURE BUT DID NOT RESPOND. THE CONTACT WAS UNINJURED YET THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE. THE VEHICLE HAD NOT YET BEEN INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAG

Mileage: 50,400

20101022CrashEXTERIOR LIGHTING

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS . THE CONTACT STATED THAT WHILE DRIVING 45 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS SHUT OFF AND THE CONTACT CRASHED INTO A DITCH. THE FRONT AND REAR PASSENGERS TIRES WERE DAMAGED. THE CONTACT WAS NOT INJURED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND THEY STATED THAT THEY NEVER HEARD OF THAT BEFORE. THE VEHICLE WAS NOT REPAIRED . THE FAILURE MILEAGE WAS 98000. THE CURRENT MILEAGE WAS 100000. UPDATED 01/11/2011*LJ THE CONSUMER STATED THE LOW

Mileage: 98,000

20101005CrashAIR BAGS

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE WAS INVOLVED IN A SINGLE CAR CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS THROWN FROM THE SEATBELT INTO THE REAR PASSENGER SEAT. THE POLICE APPEARED ON THE SCENE AND THE DRIVER WAS REPORTED INJURED. THE DRIVER SUSTAINED MAJOR INJURIES AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT EXAMINED TO DETERMINE THE C

Mileage: 85,000

20101005CrashSEAT BELTS

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 55 MPH THE VEHICLE WAS INVOLVED IN A SINGLE CAR CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY AND THE DRIVER WAS THROWN FROM THE SEATBELT INTO THE REAR PASSENGER SEAT. THE POLICE APPEARED ON THE SCENE AND THE DRIVER WAS REPORTED INJURED. THE DRIVER SUSTAINED MAJOR INJURIES AND WAS TRANSPORTED BY AMBULANCE TO A HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT EXAMINED TO DETERMINE THE C

Mileage: 85,000

20100913CrashEXTERIOR LIGHTING

I OWN A 2003 GRAND MARQUIS. I BOUGHT THE VEHICLE IN 2004 WITH 19,000 MILES ON IT. I HAVE LOVED THIS CAR IT IS GREAT TO DRIVE. TWO PROBLEMS I HAVE WITH THIS CAR IS THAT THE HUBCAPS ARE CRAP, THEY RATTLE WHEN I DRIVE, ONE CAME OFF COMPLETELY AND I HAD TO STOP AND GET IT. I AM NOW LOOKING TO REPLACE THEM. THE SECOND PROBLEM IS MY MAJOR CONCERN AND THAT IS LCM(LIGHTING CONTROL MODULE) I HAD AN ACCIDENT (MINOR) BUT I DID DAMAGE THE FRONT END. UPON COMPLETION OF THE REPAIRS, MY CAR STAYED AT REPAIR

Mileage: 64,000

20100727CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE TRAVELING AT 4 MPH, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT CRASHED INTO ANOTHER VEHICLE AS A RESULT. THERE WERE NO INJURIES. ON A LATER DATE, WHILE PARKING IN A RESIDENTIAL GARAGE, THE CONTACT DEPRESSED THE BRAKES AND THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE CRASHED INTO THE GARAGE WALL AND THROUGH THE MASTER BATHROOM OF THE HOME. THE CONTACT SUSTAINED INJURIES TO HER PELVIS FROM ATTEMP

Mileage: 50,000

20100706FireELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THERE WAS A STRONG BURNING ODOR INSIDE OF THE VEHICLE. THE CONTACT INSPECTED UNDERNEATH THE HOOD AND FLAMES EXCESSIVELY IGNITED FROM THE ENGINE COMPARTMENT. THERE WERE TWO BYSTANDERS WHO EXTINGUISHED THE FIRE WITH BOTTLES OF WATER. THERE WERE NO INJURIES. THE FIRE DEPARTMENT ARRIVED AND A REPORT WAS FILED WITH NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO AN A

Mileage: 63,073

20100129CrashVEHICLE SPEED CONTROL

SUDDEN ACCELERATION IN A 2003 MERCURY GRAND MARQUIS. THIS HAPPENED AFTER PUTTING THE VEHICLE IN DRIVE, IT TOOK OFF AT AN EXCESSIVE RATE OF SPEED CROSSED A STREET AND JUMPED TWO CURBS ABOUT 15 INCHES HIGH WITHIN 5 OR 6 SECONDS. MY THOUGHTS WERE "WHAT IS HAPPENING?" & "BRAKE OR YOU ARE GOING TO DIE" THANK GOD THIS VEHICLE DROWN IN HURRICANE KATRINA. I CALLED YOUR OFC IN 2004 AFTER THIS HAPPENED AND WAS SENT A FORM TO FILL OUT AND RETURN TO YOU WHICH I NEVER DID. HOWEVER, WITH THE TOYOTA RECALL IT

Mileage: 20,000

20100104CrashEXTERIOR LIGHTING:HEADLIGHTS

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS MODULE FAILED. WHILE DRIVING APPROXIMATELY 45 MPH AT NIGHT THE HEADLIGHTS SHUT OFF AND CAUSED THE DRIVER TO HIT A DEER. THE FRONT END WAS DAMAGED. THE DEALER ADVISED THE CONTACT TO REPORT THE FAILURE TO THE MANUFACTURER. THERE WERE NO RELATED RECALLS ON THE HEADLIGHTS. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

20070417CrashVEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE WAITING TO TURN AT A STOP SIGN THE ENGINE INCREASED IN RPMS AND ACCELERATED FORWARD. THE FAILURE CAUSED THE CONTACT'S VEHICLE TO CRASH INTO THE VEHICLE IN FRONT OF HIM. BOTH VEHICLES WERE DAMAGED , AND A POLICE REPORT WAS TAKEN. THE VEHICLE WAS AT THE DEALER AWAITING A DIAGNOSTIC TO DETERMINE THE CAUSE OF FAILURE. THE CONTACT WAS WAITING FOR AN INSURANCE ESTIMATE AND REPORT. THE CURRENT AND FAILURE MILEAGES WERE 58,000.*AK

Mileage: 58,000