1996 MERCURY GRAND MARQUIS

The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 60 MPH the instrument panel began started flashing off and on before going black. The contact stated that he was headed to an off ramp the head lights stopped functioning. The contact stated no warning light was illuminated. The contact had stopped driving the vehicle for several days and then tested the head lights and stated that the functionality had returned. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 225,000.

Mileage: 225,000

The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 60 MPH the instrument panel began started flashing off and on before going black. The contact stated that he was headed to an off ramp the head lights stopped functioning. The contact stated no warning light was illuminated. The contact had stopped driving the vehicle for several days and then tested the head lights and stated that the functionality had returned. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 225,000.

Mileage: 225,000

The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.

Mileage: 210,000

The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.

Mileage: 210,000

The contact owns a 1996 Mercury Grand Marquis. The contact stated while driving approximately 70 MPH at night, the headlights became inoperable. While driving for approximately 30 more miles and exiting the off ramp, the headlights started to flicker. The headlights momentarily worked but then became inoperable again. The instrument panel warning lights illuminated and were flashing. The contact also detected an abnormal clicking noise from the steering column. The contact stated that the windshield wipers became stuck in the on position. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 210,000.

Mileage: 210,000

WHEN DRIVING AND TURN TO LEFT VEHICLES STEERING WANTS TO LOCK UP

Mileage: 150,000

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS BECAME VERY DIM AND HINDERED THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE TRANSMISSION FLUID LEAKED ONTO THE GASKET PAN. THERE WAS NO FLUID VISIBLE ON THE GROUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER, TRANSMISSION PUMP, AND PAN NEEDED TO BE REPLACED. ADDITIONALLY, THE TRANSMISSION REAR MAIN SEAL AND DRIVE SHAFT REQUIRED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE DEALER DISCONNECTED THE SPEED CONTROL DEACTIVATION SWITCH AS AN INTERIM REPAIR UNTIL THE INSTALLATION OF A FUSED WIRING HARNESS BECAME AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 07V336000 (VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER TO COMPLETE THE RECALL REPAIRS; HOWEVER, THE DEALER REFUSED TO HONOR THE RECALL REPAIR. AS A RESULT, THE CONTACT WAS UNABLE TO ACTIVE THE SPEED CONTROL ACTIVATION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V051000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS 114,000. ....UPDATED 07/22/15 *BF UPDATED 10/11/2017*CN

Mileage: 114,000

ON 9/17/2003 @ 11:23 PM, MY 1996 GRAND MARQUIS CAUGHT FIRE UNDER THE HOOD AND WAS TOTALLY DESTROYED WHILE SITTING IDLE IN FRONT OF MY HOUSE. THE HENRICO COUNTY FIRE DEPARTMENT WAS CALLED. I HAVE THE FIRE REPORT, WHICH INDICATES THAT NO CAUSE FOR THE FIRE WAS DETERMINED. IN JUNE 2014, I RECEIVED A NOTIFICATION FROM FORD MOTOR COMPANY STATING THAT MY 1996 GRAND MARQUIS HAS A POTENTIAL UNDER HOOD FIRE RISK. THE ISSUE AS STATED WAS THAT "FORD CANNOT BE CONFIDENT THAT AFTER MANY YEARS IN SERVICE, THE SPEED CONTROL DEACTIVATION SWITCH IN YOUR VEHICLE WILL NOT LEAK, POSING THE RISK OF AN UNDER HOOD FIRE. UNTIL THIS REPAIR IS PERFORMED, A FIRE COULD OCCUR AT ANY TIME. A FIRE CAN OCCUR EVEN IF THE KEY IS NOT IN THE IGNITION, AND CAN OCCUR EVEN IF THE SPEED CONTROL SYSTEM IS NEVER USED." AFTER RECEIVING THE LETTER, I FILED A REPORT WITH FORD TO POSSIBLY GET SOME FORM OF COMPENSATION FOR MY CAR SINCE I MY CAR WAS INSURED FOR LIABILITY ONLY. FORD RESPONDED BACK THAT MY CLAIM WAS CLOSED DUE

Mileage: 190,000

PLASTIC HEADLIGHT LENSES HAVE BECOME YELLOWED AND CLOUDY. THIS HAS SEVERELY REDUCED NIGHTTIME VISIBILITY ON UNLIT STREETS, WHICH IS A SAFETY ISSUE. DID SOME INTERNET RESEARCH AND DISCOVERED THAT THIS IS A WIDESPREAD ISSUE WITH NUMEROUS EXPENSIVE AFTERMARKET PRODUCTS THAT WILL SUPPOSEDLY RESTORE LENS CLARITY. I BOUGHT AND USED ONE OF THESE PRODUCTS, BUT WAS UNABLE TO RESTORE FULL LENS CLARITY. I'M GUESSING THAT THE CLOUDINESS WILL RETURN AND I'LL HAVE TO REPEAT THE "RESTORATION" PROCESS. I WENT TO A NEARBY SHOPPING MALL AND NOTICED NUMEROUS VEHICLES WITH CLOUDY HEADLIGHTS, ALL WITH PLASTIC LENSES. THIS SAFETY ISSUE WAS A NON-ISSUE WHEN ALL HEADLIGHTS WERE REQUIRED TO USE GLASS LENSES. PLEASE RESTORE THE REQUIREMENT THAT, FOR SAFE NIGHTTIME DRIVING OVER THE LIFE OF A VEHICLE, ALL HEADLIGHTS USE GLASS LENSES. OR, REQUIRE AUTO MAKERS TO REPLACE OR RESTORE CLOUDY PLASTIC LENSES AT NO CHARGE FOR THE LIFE OF THE VEHICLE. THANKS. *TR

Mileage: 130,000

THE CAR ALL OF A SUDDEN FELT DIFFERENT WHILE DRIVING ONE DAY, KIND OF SLUGGISH AND THEN THE ENGINE LIGHT WENT ON. THE TEMP ROSE AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. WHEN I PULLED OVER TO LET COOL DOWN I COULDN'T START IT UP AGAIN. HAD IT TOWED TO A MECHANIC WHO SAID THAT THE ENGINE WAS SHOT. NOT WORTH REPAIRING. HAD IT TOWED BACK HOME AND ITS BEEN PARKED IN MY DRIVEWAY EVER SINCE. *TR

Mileage: 106,243

THE CAR ALL OF A SUDDEN FELT DIFFERENT WHILE DRIVING ONE DAY, KIND OF SLUGGISH AND THEN THE ENGINE LIGHT WENT ON. THE TEMP ROSE AND SMOKE STARTED COMING OUT FROM UNDER THE HOOD. WHEN I PULLED OVER TO LET COOL DOWN I COULDN'T START IT UP AGAIN. HAD IT TOWED TO A MECHANIC WHO SAID THAT THE ENGINE WAS SHOT. NOT WORTH REPAIRING. HAD IT TOWED BACK HOME AND ITS BEEN PARKED IN MY DRIVEWAY EVER SINCE. *TR

Mileage: 106,243

A CRACK IN MY EXHAUST MANIFOLD BEHIND THE ALTERNATOR CAUSING COOLANT TO SPRAY ALL OVER UNDER MY HOOD AND NOW MY ENGINE OVERHEATS..THANKS FOR USING PLASTIC PARTS FORD . *TR

Mileage: 122,000

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS EQUIPPED WITH A DURALAST BALL JOINT, PART NUMBER FA2101. THE CONTACT STATED THAT THE STUD ON THE FRONT PASSENGER SIDE LOWER BALL JOINT BROKE AFTER BEING USED FOR 253 MILES. THE PARTS DEALER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE MANUFACTURER WOULD LIKE TO EXAMINE THE BALL JOINT BECAUSE THEY BELIEVED IT WAS INSTALLED INCORRECTLY. THE CONTACT EXPRESSED CONCERNS ABOUT THE STUD BREAKING, NOT THE ACTUAL BALL JOINT. THE CURRENT MILEAGE ON THE VEHICLE WAS 102,511. THE VIN WAS UNAVAILABLE.

Mileage: 102,511

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS EQUIPPED WITH A DURALAST BALL JOINT, PART NUMBER FA2101. THE CONTACT STATED THAT THE STUD ON THE FRONT PASSENGER SIDE LOWER BALL JOINT BROKE AFTER BEING USED FOR 253 MILES. THE PARTS DEALER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE MANUFACTURER WOULD LIKE TO EXAMINE THE BALL JOINT BECAUSE THEY BELIEVED IT WAS INSTALLED INCORRECTLY. THE CONTACT EXPRESSED CONCERNS ABOUT THE STUD BREAKING, NOT THE ACTUAL BALL JOINT. THE CURRENT MILEAGE ON THE VEHICLE WAS 102,511. THE VIN WAS UNAVAILABLE.

Mileage: 102,511

THE STEERING WHEEL HAS BECOME VERY LOOSE, AND IT SQUEAKS ALOT. I AM UNABLE TO ADJUST THE STEERING WHEEL HEIGHT ANY MORE. I BELIEVE THIS COULD BE A POTENTIAL HAZARD, AND RESULT IN LOSS OF CONTROL OF STEERING FOR THIS VEHICLE. *TR

Mileage: 94,100

WHILE DRIVING MY VEHICLE HOME FROM WORK IN THE EVENING, THE CAR STARTED TO PUTTER, THEN SMOKE CAME POURING OUT FROM UNDER THE ENGINE HOOD BLOCKING MY VIEW FROM THE ROAD CAUSING CARS TO RACE AROUND ME AND ALMOST HAD AN ACCIDENT...ALSO STARTED COMING IN THE VENTS OF THE CAR, MAKING ME NAUSEA. EXTREME DANGER AND FEAR. I HAD TO HAVE THE CAR TOWED $65.00 AND THE REPAIR ESTIMATE CAME IN AT $900.00. CRACKED PLASTIC INTAKE MANIFOLD. ??PLASTIC?? WHO DOES THAT? I HAVE BEEN UNEMPLOYED AND ONLY ABLE TO GET PART TIME EMPLOYMENT. I CAN'T AFFORD THIS REPAIR SO I HAD TO HAVE THE CAR TOWED BACK TO MY HOUSE...ANOTHER $65.00. THE CAR ONLY HAS 85,218 MILES ON IT AND HAS BEEN KEPT IMMACULATE. I CONTACTED MERCURY/FORD AND THEY SAID THERE IS NOTHING THEY CAN DO. IN RESEARCHING, I SPENT HOURS READING HUNDREDS AND HUNDREDS OF POSTINGS REGARDING THE SAME SITUATION...AND ALSO, THE SAME CAR, FORD CROWN VICTORIA HAS THE EXACT SAME PROBLEM. I UNDERSTAND THERE WAS A "SILENT RECALL" WHERE ONLY GOVERNME

Mileage: 85,218

WHILE DRIVING MY VEHICLE HOME FROM WORK IN THE EVENING, THE CAR STARTED TO PUTTER, THEN SMOKE CAME POURING OUT FROM UNDER THE ENGINE HOOD BLOCKING MY VIEW FROM THE ROAD CAUSING CARS TO RACE AROUND ME AND ALMOST HAD AN ACCIDENT...ALSO STARTED COMING IN THE VENTS OF THE CAR, MAKING ME NAUSEA. EXTREME DANGER AND FEAR. I HAD TO HAVE THE CAR TOWED $65.00 AND THE REPAIR ESTIMATE CAME IN AT $900.00. CRACKED PLASTIC INTAKE MANIFOLD. ??PLASTIC?? WHO DOES THAT? I HAVE BEEN UNEMPLOYED AND ONLY ABLE TO GET PART TIME EMPLOYMENT. I CAN'T AFFORD THIS REPAIR SO I HAD TO HAVE THE CAR TOWED BACK TO MY HOUSE...ANOTHER $65.00. THE CAR ONLY HAS 85,218 MILES ON IT AND HAS BEEN KEPT IMMACULATE. I CONTACTED MERCURY/FORD AND THEY SAID THERE IS NOTHING THEY CAN DO. IN RESEARCHING, I SPENT HOURS READING HUNDREDS AND HUNDREDS OF POSTINGS REGARDING THE SAME SITUATION...AND ALSO, THE SAME CAR, FORD CROWN VICTORIA HAS THE EXACT SAME PROBLEM. I UNDERSTAND THERE WAS A "SILENT RECALL" WHERE ONLY GOVERNME

Mileage: 85,218

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 30 MPH WHEN A VEHICLE ABRUPTLY PULLED IN FRONT OF HIM. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL FELL INTO THE FLOORBOARD AND DID NOT ENGAGE. THE CONTACT WAS ABLE TO AVOID CRASHING INTO THE SECOND VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS ADVISED THAT THE ENTIRE BRAKE LINE WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 81,000.

Mileage: 80,000