1996 MERCURY GRAND MARQUIS

282 complaints filed with NHTSA.

282
Complaints
10
Crashes
24
Fires
17
Injuries
2
Deaths

Complaints by Component

ComponentCount
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE35
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM16
ENGINE AND ENGINE COOLING:ENGINE16
ENGINE AND ENGINE COOLING14
VEHICLE SPEED CONTROL13
EXTERIOR LIGHTING:HEADLIGHTS12
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE10
ENGINE AND ENGINE COOLING:COOLING SYSTEM9
STEERING8
POWER TRAIN:AUTOMATIC TRANSMISSION8
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS8
SUSPENSION:FRONT7
STEERING: STEERING WHEEL/HANDLE BAR5
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS5
VEHICLE SPEED CONTROL:CRUISE CONTROL5

Recent Complaints

20140909FireVEHICLE SPEED CONTROL

ON 9/17/2003 @ 11:23 PM, MY 1996 GRAND MARQUIS CAUGHT FIRE UNDER THE HOOD AND WAS TOTALLY DESTROYED WHILE SITTING IDLE IN FRONT OF MY HOUSE. THE HENRICO COUNTY FIRE DEPARTMENT WAS CALLED. I HAVE THE FIRE REPORT, WHICH INDICATES THAT NO CAUSE FOR THE FIRE WAS DETERMINED. IN JUNE 2014, I RECEIVED A NOTIFICATION FROM FORD MOTOR COMPANY STATING THAT MY 1996 GRAND MARQUIS HAS A POTENTIAL UNDER HOOD FIRE RISK. THE ISSUE AS STATED WAS THAT "FORD CANNOT BE CONFIDENT THAT AFTER MANY YEARS IN SERVICE,

Mileage: 190,000

20100811FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS STEAM EMITTING FROM THE ENGINE COMPARTMENT. A MECHANIC ADVISED THE CONTACT THAT THERE WAS A CRACK IN THE PLASTIC INTAKE MANIFOLD. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000.

Mileage: 85,000

20091227FireENGINE AND ENGINE COOLING

CAR CAUGHT FIRE HAD NO PROBLEMS WITH THE CAR IN THE PAST DROVE ABOUT 2 MILES PARKED AND TURNED CAR OFF AND THE ENGINE CAUGHT FIRE. *TR

Mileage: 113,000

20091023FireENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE PARKED IN THE RESIDENCE CARPORT, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE MASSIVE FIRE COMPLETELY DESTROYED THE VEHICLE AND CAUSED DAMAGES TO THE HOME. THERE WERE NO PERSONAL INJURIES. AT THIS TIME THE CAUSE OF FAILURE HAS NOT BEEN DETERMINED. THE MANUFACTURER AND INSURANCE COMPANY WERE NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 96,000.

Mileage: 96,000

20090501FireVEHICLE SPEED CONTROL

ON TUESDAY NIGHT, APRIL 28, MY 1996 MERCURY GRAND MARQUIS SUDDENLY CAUGHT FIRE UNDER THE HOOD OF THE CAR AND THE ENGINE WAS IN FLAMES IN A MATTER OF MINUTES. MY CAR HAD BEEN SITTING FOR HOURS BEFORE I GOT IN IT AND DROVE IT HOME, APPROXIMATELY 2 1/2 MILES. WHEN I PARKED MY CAR IN THE DRIVEWAY I ENTERED MY HOUSE. WITHIN FIVE MINUTES MY DAUGHTER SCREAMED THAT SMOKE WAS COMING OUT FROM UNDER THE HOOD. WITHIN ANOTHER 5 - 10 MINUTES THE ENTIRE ENGINE AREA WAS IN FLAMES. FIRE RESCUE ARRIVED AND PUT

Mileage: 220,000

20081206FireVEHICLE SPEED CONTROL

WE OWNED A 1996 MERCURY GRAND MARQUIS VEHICLE. THIS VEHICLE CAUGHT FIRE IN JULY 2007 WITHOUT ANY WARNING PARKED IN FRONT OF OUR HOME WHILE WE WERE OUT OF TOWN. LUCKILY MY DAUGHTER AND GRANDDAUGHTER WERE HOME AT THE TIME TO CALL 911. WE DID NOT RECEIVE A RECALL NOTICE FROM FORD MOTOR COMPANY REGARDING A RECALL UNTIL 2 MONTHS LATER! HAD WE BEEN ABLE TO KNOW ABOUT THE RECALL, THIS COULD HAVE BEEN AVOIDED. MY WIFE AND I ARE SENIOR CITIZENS, ME IN MY 80'S AND SHE IN HER 70'S. HAD THIS HAPPENED WHILE

20080528CrashFireAIR BAGS

UPON DEPLOYMENT OF DRIVER SIDE AIRBAG IT CAUGHT FIRE AND I HAD TO PUT IT OUT MYSELF. *TR

Mileage: 187,000

20070907FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN MAKING A KNOCKING NOISE AND THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE HOOD. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE PLASTIC INTAKE VALVE MELTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,021. THE DEALER STATED 1 SET OF DISC PADS, 2 NEW ROTORS, AND CLUTCH FAN. UPDATED 09/25/07 *TR

Mileage: 89,021

20070907FireSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN MAKING A KNOCKING NOISE AND THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE HOOD. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE PLASTIC INTAKE VALVE MELTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,021. THE DEALER STATED 1 SET OF DISC PADS, 2 NEW ROTORS, AND CLUTCH FAN. UPDATED 09/25/07 *TR

Mileage: 89,021

20070907FirePOWER TRAIN:CLUTCH ASSEMBLY

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN MAKING A KNOCKING NOISE AND THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE HOOD. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE PLASTIC INTAKE VALVE MELTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,021. THE DEALER STATED 1 SET OF DISC PADS, 2 NEW ROTORS, AND CLUTCH FAN. UPDATED 09/25/07 *TR

Mileage: 89,021

20070907FireENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN MAKING A KNOCKING NOISE AND THE CONTACT NOTICED SMOKE RISING FROM UNDERNEATH THE HOOD. SHE PULLED THE VEHICLE OVER AND HAD IT TOWED TO THE REPAIR SHOP. THE MECHANIC STATED THAT THE PLASTIC INTAKE VALVE MELTED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 89,021. THE DEALER STATED 1 SET OF DISC PADS, 2 NEW ROTORS, AND CLUTCH FAN. UPDATED 09/25/07 *TR

Mileage: 89,021

20070907FireENGINE AND ENGINE COOLING

REGARDING MY 1996 MERCURY GRAND MARQUIS. ENGINE FIRE ON AUGUST 15,2007 IN MY DRIVEWAY. KEY OFF, VEHICLE DRIVEN AND PARKED 1/2 HOUR BEFORE INCIDENT. I RECEIVED FORDS RECALL NOTICE ON SEPT. 4, 2007. *TR

Mileage: 150,000

20070904FireENGINE AND ENGINE COOLING:ENGINE

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT STARTED THE VEHICLE AND NOTICED SMOKE RISING FROM THE ENGINE COMPARTMENT. HE THEN NOTICED THAT ALL OF THE COOLANT HAD LEAKED OUT OF THE VEHICLE. THE VEHICLE WAS TOWED TO A MECHANIC AND THEY STATED THAT THE UPPER AND LOWER INTAKE GASKETS NEEDED TO BE REPLACED. THE CONTACT LATER FOUND A RECALL THAT APPLIED TO THE FAILURES HE WAS EXPERIENCING. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS REPAIRED A

Mileage: 39,336

20060803FireELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

VEHICLE WOULD NOT SHIFT OUT OF PARK. INSPECTED FUSES AND FOUND BLOWN 15 AMP FUSE. REPLACED AND VEHICLE WORKED PROPERLY. PARKED IN DRIVEWAY. 30 MINUTES LATER, CAR IS ON FIRE. VEHICLE IS TOTALED. *JB

Mileage: 128,000

20060803FireELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

VEHICLE WOULD NOT SHIFT OUT OF PARK. INSPECTED FUSES AND FOUND BLOWN 15 AMP FUSE. REPLACED AND VEHICLE WORKED PROPERLY. PARKED IN DRIVEWAY. 30 MINUTES LATER, CAR IS ON FIRE. VEHICLE IS TOTALED. *JB

Mileage: 128,000

20051207FireVEHICLE SPEED CONTROL:CRUISE CONTROL

DT: THE CONTACT STATED VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS TURNED OFF AND PARKED FOR ELEVEN HOURS. THE FIRE DEPARTMENT REPORT CONCLUDED THE FIRE STARTED AROUND THE VEHICLE SPEED CONTROL:CRUISE CONTROL. A POLICE REPORT WAS TAKEN, ALSO, PICTURES WERE AVAILABLE. THE VEHICLE WAS TOTALED. *AK

Mileage: 50,000

20040316FireENGINE AND ENGINE COOLING:COOLING SYSTEM

FLAMES SHOT FROM UNDER THE WINDSHIELD WIPERS AND THE TRANSMISSION AREA BEFORE THE ENTIRE ENGINE CAUGHT FIRE. *PH VEHICLE SHOWED SYMPTOMS OF HAVING HOSE LEAKING WITH ANTI-FREEZE BEFORE FIRE WENT OFF. ALSO, THE ENGINE AND FIRE WALL WAS BURNED, CONSUMER WASN'T ABLE TO DISTINGUISH THE CAUSE OF FIRE. *LA

20040219ENGINE AND ENGINE COOLING:COOLING SYSTEM

SEPTEMBER OF 2003 THE INTAKE MANIFOLD BLEW IN MY CAR ON MY WAY TO MY DADS FUNERAL AND I CONTACTED THE FORD COMPANY ABOUT IT AND THEY SAID IT WAS GOING TO COST ME 690.00 TO GET IT FIXED AND I SAID THAT WASNT RIGHT. THEY RECALLED THE POLICE CARS AND TAXI CABS WITH THE SAME PROBLEM BUT WOULD NOT RECALL THE CONSUMERS VEHICLES. I TOLD THEM THAT I KNEW THEY HAD BROUGHT THOSE VEHICLES BACK SO THEN THEY OFFERED TO DO THE JOB FOR 590.00 STRANGE ISNT IT!! I GOT THE JOB DONE BUT I STILL THINK THAT THEY SHO

Mileage: 84,000

20031001FireVISIBILITY

1996 GRAND MARQUIS LS BURNED ITSELF TO A COMPLETE LOSS,FROM ENGINE COMPARTMENT FIRE

Mileage: 67,000

20030625FireENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

WHILE DRIVING MANIFOLD CRACKED, CAUSING A FIRE IN THE FUEL TANK. DEALER NOTIFIED. *AK WHILE DRIVING THE MANIFOLD CRACKED WHICH CAUSED ANTIFREEZE TO LEAK FROM THE VEHICLE. THE DEALER INDICATED THAT THE MANIFOLD WAS A DEFECTIVE PART AND THAT THEY REPLACED MANY OF THEM WITH THE SAME TYPE OF FAILURE. *SCC *NLM

Mileage: 77,000