2000 MERCURY COUGAR

283 complaints filed with NHTSA.

283
Complaints
20
Crashes
13
Fires
21
Injuries
0
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM25
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP23
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR20
VEHICLE SPEED CONTROL13
FUEL SYSTEM, GASOLINE13
UNKNOWN OR OTHER12
VISIBILITY:SUN/MOON ROOF ASSEMBLY12
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES10
ENGINE AND ENGINE COOLING10
AIR BAGS9
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE8
AIR BAGS:FRONTAL7
POWER TRAIN:AUTOMATIC TRANSMISSION7
ENGINE AND ENGINE COOLING:ENGINE5
FUEL/PROPULSION SYSTEM5

Recalls (5)

04V42100030/08/2004

FUEL SYSTEM, GASOLINE

ON CERTAIN PASSENGER VEHICLES, CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE (FDM) CAN REDUCE, AND EVENTUALLY BLOCK, THE FLOW OF FUEL TO THE ENGINE.

08E03300014/04/2008

SUSPENSION

FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS

06E02200013/03/2006

SERVICE BRAKES, HYDRAULIC

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE

00V07500009/03/2000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONT

01V03100006/02/2001

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES. THE BATTERY CABLE WAS MISROUTED AND ITS ATTACHMENT TO THE ALTERNATOR CABLE WAS UNDER-TORQUED. IF MISROUTED, THE CABLE COULD CONTACT THE POWER STEERING LINE AND THE INSULATION COULD WEAR, RESULTING IN AN ELECTRICAL SHORT.

Recent Complaints

20130719FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 01V031000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE WINDSHIELD WIPERS, SPEEDOMETER AND THE EXTERIOR LIGHTING BEGAN OPERATING SPORADICALLY AFTER THE VEHICLE HAD BEEN SERVICED UNDER THE RECALL. THE CONTACT ALSO NOTICED SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE ALSO STALLED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS

Mileage: 100,000

20111128FireELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THERE WAS BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MECHANIC STATED THAT THE BATTERY AND ALTERNATOR WOULD HAVE REPLACED. THE FAILURE OCCURRED A SECOND TIME AFTER THE REPAIR. THE VEHICLE WAS NOT TAKEN BACK TO BE REPAIRED AGAIN. THERE WAS A RECALL UNDER

Mileage: 75,000

20100615FireELECTRICAL SYSTEM

MY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRIC

Mileage: 92,788

20100615FireFUEL SYSTEM, GASOLINE

MY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRIC

Mileage: 92,788

20100615FireEQUIPMENT

MY CAR STALLED WHILE IN THE MIDDLE OF A BUSY INTERSECTION WHILE IN MOTION. LATER FIND OUT THAT I NEED A NEW FUEL PUMP. WAS NOT AWARE IT WAS UNDER RECALL. PAID TO HAVE IT FIXED IN JULY OF 2009. REPAIR SHOP FAILED TO PUT MY VIN, MILEAGE, AND CORRECT YEAR OF VEHICLE ON INVOICE RESULTING IN NOT BEING ABLE TO GET MY MONEY BACK FROM FORD. RECALL WAS GOOD THROUGH JANUARY 31, 2010. MY CAR ONCE AGAIN STALLED WHILE AT A STOP LIGHT SPARKS AND SMALL FLAMES WHEN ATTEMPTING TO START AFTER STALLING. ELECTRIC

Mileage: 92,788

20100207CrashUNKNOWN OR OTHER

MERCURY COUGAR SUNROOF COMES OFF TRACK AND REPAIR COST 1200 DOLLARS WHAT A RIP OFF *TW

Mileage: 78,000

20091106FireELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

TL* THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE ATTEMPTING TO PROCEED FROM A STOP SIGN, THE VEHICLE STALLED. UPON FURTHER INSPECTION HE NOTICED THAT THE BATTERY CABLES WERE MELTED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY. A MECHANIC CONCLUDED THAT THE CABLE MADE CONTACT WITH THE POWER STEERING LINE WHICH CAUSED THE INSULATION TO WEAR, AND THUS AN AN ELECTRICAL SHORT. THE DEALER WAS CONTACTED IN REFERENCE TO RECALL # 01V031000 (ELECTRICAL SYSTEM:BATTERY:CABLES). SINCE HIS VEHICLE IDENT

Mileage: 110,000

20090911FireELECTRICAL SYSTEM

THE LIGHTS ON THE INTERIOR AND EXTERIOR OF MY CAR HAVE BEEN FLICKERING SINCE I PURCHASED THE CAR FROM AN INDIVIDUAL A FEW YEARS AGO. LAST WEEK I SMELLED BURNING WIRES WHILE DRIVING AND ME AND MY HUSBAND PULLED OFF THE ROAD AND HE INVESTIGATED THE PROBLEM AS TO WHERE THE SMELL WAS COMING FROM. HE NOTICED THE BATTERY CABLES WERE HOT AND MELTED INSULATION ON THEM AT THE BATTERY POSTS. NOW INSTEAD OF A FLICKERING ALTERNATOR LIGHT,HEADLIGHTS,AND DASH LIGHTS, I HAVE AN ALTERNATOR LIGHT THAT STAYS ON

Mileage: 80,000

20081022FireELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS A MODERATE LOSS OF POWER IN THE VEHICLE AND A BURNING ODOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THEY STATED THAT THE FAILURE WAS RELATED TO THE ALTERNATOR BATTERY CABLE. THE VEHICLE WAS REPAIRED. RECENTLY,THE CONTACT OBSERVED AN EXCESSIVELY HIGH TEMPERATURE READING FROM THE VOLTAGE OF THE ALTERNATOR

Mileage: 62,000

20070917FireELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. THE CONTACT STATED THAT THERE WAS A RECALL ON THE ALTERNATOR BATTERY CABLE. WHEN THE BATTERY SHORTS OUT, IT CATCHES FIRE AND ALSO SHORTS OUT THE ALTERNATOR. WHILE DRIVING 35 MPH, THE CABLE CAUGHT FIRE, BUT IT EXTINGUISHED ON ITS OWN. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT HIS VIN WAS NOT INCLUDED IN ANY RECALLS. THE CONTACT PAID FOR THE REPAIR AND WANTS TO BE REIMBURSED. FORD REFUSES TO REIMBURSE HIM AND ADVISED HIM TO CALL NHTSA.

Mileage: 65,000

20070814CrashAIR BAGS

TL*THE CONTACT OWNS A 2000 MERCURY COUGAR. IN 2006, THE CONTACT WAS INVOLVED IN A CRASH AND WAS STRUCK BY SIX VEHICLES. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ON THE INSTRUMENT PANEL. HE STATED THAT HE HAS BEEN INVOLVED IN NUMEROUS CRASHES DUE TO DODGING ROAD DEBRIS, WHICH CAUSED HIS VEHICLE TO BE REAR ENDED AND CRASH INTO A TREE. THE AIR BAGS HAVE NEVER DEPLOYED IN ANY OF HIS CRASHES. THE DEALER AND THE MANUFACTURER HAVE NOT OFFERED ANY ASSISTANCE AND STATED THAT

20060929CrashAIR BAGS:FRONTAL

MY DAUGHTER WAS DRIVING MY 2000 MERCURY COUGAR ON SEPTEMBER 25 ,2006. WHEN ANOTHER VEHICLE WENT THROUGH A STOP SIGN &THEY COLLIDED. SHE HIT HIM WITH HER FRONT END & THEN PROCEEDED TO SWERVE HEAD ON INTO A TELEPHONE POLE . SO THIS MAKES TWO FRONT END COLLISIONS & THE AIR BAGS NEVER DEPLOYED. IN FACT SHE HAD ANOTHER ACCIDENT IN SEPT 2003 WHERE A CAR WENT THROUGH A RED LIGHT AND HIT HER,BUT THAT WAS A SIDE IMPACT & AGAIN THIS AIR BAG DID NOT DEPLOY. SO THIS HAS BEEN THREE INCIDENTS THAT THIS AIR

20060731CrashAIR BAGS

DT*: THE CONTACT STATED THAT THE VEHICLE'S AIRBAGS DID NOT DEPLOY AFTER HITTING AN EMBANKMENT AND FLIPPING OVER ON ITS TOP. THE VEHICLE WAS TRAVELING 55 MPH WHEN THE VEHICLE WAS SWERVED TO AVOID HITTING A DEER, WHICH CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. ONE PERSON WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED, ACCORDING TO THE TOW TRUCK DRIVER. THE DEALER HAS NOT BEEN ALERTED.

Mileage: 105,000

20041206FireEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CD PLAYER BURNED, THE CD UNEXPECTEDLY WAS PLAYING. SMOKE AND STRONG SMELL FILLED THE INTERIOR OF THE VEHICLE. CD PLAYER RED ERROR, AND CD WAS UNABLE TO BE RETRIEVED. CONSUMER WILL CONTACT MANUFACTURER.*AK

20041018CrashAIR BAGS

AIR BAGS DEPLOY OUT OF NO WHERE. CAUSED CAR TO LOOSE CONTROL... THE CAR HAS BEEN FIXED BUT AIRBAG LIGHTS FLASH 6 TIMES WITH A 2 SECOND DELAY, AND THE THE DEALER CANT FIX IT. *AK

Mileage: 25,214

20040903CrashAIR BAGS:FRONTAL

AFTER BEING INVOLVED IN A HEAD ON COLLISION WHILE TRAVELING 65 MPH THE AIR BAGS DID NOT DEPLOY.*AK

Mileage: 90,000

20040709CrashENGINE AND ENGINE COOLING

WHILE DRIVING AT 45 MPH VEHICLE STALLED. THIS CAUSED THE LOSS OF STEERING AND BRAKES. AS RESULT, CONSUMER WAS INVOLVED A COLLISION, WHERE THE VEHICLE WAS TOTALED. DEALER NOTIFIED. *AK

Mileage: 59,000

20040517CrashVEHICLE SPEED CONTROL:CRUISE CONTROL

I WAS HEADING HOME FROM THE BEACH. I HAD MY CAR ON CRUISE CONTROL. A CAR WAS STOPPING AHEAD TO TURN INTO A HOUSING DEVELOPMENT. I TRIED TO PUSH THE BRAKE TO DISENGAGE THE CRUISE CONTROL,BUT THE CRUISE CONTROL DID NOT DISENGAGE. I AGAIN HIT THE BRAKE, HARDER THIS TIME, BUT THE CRUISE CONTROL AGAIN DID NOT DISENGAGE. WITH MY FOOT ON THE BRAKE I TRIED TO SWERVE TO MISS THE CAR IN FRONT OF ME. I ENDED UP LOSING CONTROL OF MY CAR OFFROAD AND ROLLING THE CAR INTO A DITCH. I AVOIDED ANY OTHER CA

Mileage: 39,000

20040422ENGINE AND ENGINE COOLING

SICKLY SWEET SMELL WHEN AIR CONDITIONER ON. INITIALLY CHECKED FOR POSSIBLE FLUID LEAKAGE FROM AIR CONDITIONER. THAT WAS NOT IT. LATER TRACED TO TOXIC MOLD IN A TRAPPED AREA OF THE AIR CONDITIONING PATH. DEALER SPRAYED IN FUNGICIDE WHICH WORKED FOR A SHORT WHILE. ON ONE OCCASION I GOT OUT OF THE CAR AND INTO THE HOUSE AND COULD SMELL THIS SICKLY SWEET SMELL ON MY BREATH. THE DAY AFTER I STARTED COUGHING AND IT TOOK 3 MONTHS OF INTENSIVE MEDICAL TO GET IT CLEANED UP. THEN I GOT ANOTHER WHIFF AND S

Mileage: 8,000

20040409CrashELECTRICAL SYSTEM:IGNITION

THE CAR WOULD STALL WITHOUT WARNING ONE TIME LEAVING ME IN THE MIDDLE OF A BUSY INTERSECTION. THIS TIME ON A SLIGHT HILL I SAT STALLED WITH HAZARD LIGHTS & HEADLIGHTS ON BUT GOT REAR ENDED BY A MOTORIST TRAVELING 50 MPH. HAD PROBLEM LOOKED AT & THOUGHT IT WAS REPAIRED BUT HAPPENED AGAIN. CAR IS NOW TOTALED. AIR BAG DID NOT DEPLOY AND GAS SHUT OFF VALVE DIDN'T WORK BECAUSE MUCH LATER AT TOW YARD CAR WAS STARTED. IT COULD OF BEEN MY DEATH! 6 DAYS IN HOSPITAL & NO CAR.*AK