1999 MERCURY COUGAR

740 complaints filed with NHTSA.

740
Complaints
34
Crashes
3
Fires
38
Injuries
1
Deaths

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM40
VISIBILITY:SUN/MOON ROOF ASSEMBLY33
POWER TRAIN:AUTOMATIC TRANSMISSION31
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS31
UNKNOWN OR OTHER26
ENGINE AND ENGINE COOLING:ENGINE26
VEHICLE SPEED CONTROL23
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE21
AIR BAGS:FRONTAL18
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC17
TIRES17
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP16
FUEL SYSTEM, GASOLINE16
AIR BAGS14
ENGINE AND ENGINE COOLING13

Recent Complaints

20140529FireENGINE

TL* THE CONTACT OWNS A 1999 MERCURY COUGAR. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SMOKE STARTED TO EMIT FROM THE ENGINE AND CAUGHT ON FIRE. THE CONTACT MENTIONED THAT THE FIRE EXTINGUISHED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 97,000.

Mileage: 97,000

20130814AIR BAGS

CPSC: I1370321A. 1999 MERCURY COUGAR. CONSUMER STATED WHILE DRIVING, THE AIR BAG ON THE DRIVER SIDE DEPLOYED FOR NO REASON. *LN

20130718AIR BAGS

ON MY DRIVE HOME FROM WORK ON FRIDAY 7/12/2013 AT APPROXIMATELY 3:30 PM THE AIRBAG ON THE DRIVER SIDE DEPLOYED FOR NO APPARENT REASON. THIS WAS ON A 1999 MERCURY COUGAR THAT MY FAMILY PURCHASED NEW. THE VIN IS [XXX]. I CALLED AND SPOKE WITH [XXX] AT FORD AND HE STATED THERE WAS NOTHING FORD COULD DO. HE SUGGESTED I CALL MY INSURANCE COMPANY...I DON'T UNDERSTAND WHY MY INSURANCE COMPANY WOULD BE CONCERNED WITH A FLAW IN A FORD PRODUCT. I HOPE YOU WILL UNDERSTAND THAT I AM SCARED TO

Mileage: 145,000

20070310CrashSERVICE BRAKES, HYDRAULIC

THIS IS THE SECOND TIME I FILED A COMPLAINT, I HAVE HEARD NOTHING BACK ! I STARTED HAVING PROBLEMS WITH THE BRAKING SYSTEM ITS BUMPING THE GAS PEDAL UP AND DOWN WHEN TRYING TO STOP WHICH IN TURN CAUSED ME TO BE IN A CAR CRASH IN DECEMBER 2006 IN CLINTON COUNTY, OHIO. THERE IS A RECALL AND IT NEEDS TO BE FIXED ASAP~! I ALSO FEEL THAT SOMEONE SHOULD CONTACT MY HOME PHONE LISTED ON CONTACT FORM AND LET ME KNOW WHAT'S GOING ON WITH THIS MESS~! YOU CAN DRIVE THE DUMB CAR AND SEE WHAT I AM TALKING AB

Mileage: 112,554

20070214FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

WHILE DRIVING THE VEHICLE @ 30 MPH THE CAR SUDDENLY STALLED OUT AND I ALMOST CAUSE A VERY SERIOUS ACCIDENT BECAUSE THE CAR WOULD NOT STEER NOR BRAKE. FORD HAS A RECALL ON THE 1999 MERCURY COUGAR REPLACEMENT PROGRAM 04N02 BUT FORD SAYS MY CAR IS NOT INCLUDED IN THIS PROGRAM. PLEASE HELP. *NM

Mileage: 74,000

20070201CrashSERVICE BRAKES, HYDRAULIC

I BOUGHT A 199 FORD MERCURY COUGAR AND WAS IN AN ACCIDENT ON DEC. 8TH, 2006 WHEN I TRIED TO APPLY BRAKES THEY STARTED MOVING ON THEIR OWN AND THE MOVEMENT WAS BRAKING UP AND DOWN I WAS UNABLE TO STOP AND WRECKED AND I BOUGHT THIS VEHICLE FROM A CAR LOT. THIS CAR CONSTANTLY WHEN COLD DOES THIS AND IT ALSO SQUEAKS LIKE THERE IS TOO MUCH PRESSURE ON THE WHOLE CAR, THE BRAKES ARE STILL HAVING THAT SHUTTERING PROBLEM. CAN THIS BE FIXED?-I BOUGHT THE VEHICLE AT THE END OF LAST YEAR... IT HAS SINCE DO

20060805CrashENGINE AND ENGINE COOLING:ENGINE

1999 MERCURY COUGAR SEAT BACK FAILURE DURING REAR-END COLLISION. COUGAR STALLED ON BUSY FREEWAY ENDING IN REAR TOTALED CAR COLLISION. THE DRIVER'S SEAT WENT COMPLETELY DOWN AND UPON SEATS IN THE BACKSEAT. THIS WAS TWO DEFECTS. INJURIES WERE NECK AND BACK PAINS, THREE BUMPS TO THE HEAD RESULTING IN TWO BLACK EYES. MY ADVICE TO ALL 1999 COUGAR OWNERS-GET RID OF THE CAR, BY WAY OF JUNKYARD-THIS IS AN EXTREMELY DANGEROUS VEHICLE AND ONE WILL NOT KNOW UNTIL AN ACCIDENT HAPPENS. *NM

Mileage: 90,000

20060805CrashSEATS:FRONT ASSEMBLY:RECLINER

1999 MERCURY COUGAR SEAT BACK FAILURE DURING REAR-END COLLISION. COUGAR STALLED ON BUSY FREEWAY ENDING IN REAR TOTALED CAR COLLISION. THE DRIVER'S SEAT WENT COMPLETELY DOWN AND UPON SEATS IN THE BACKSEAT. THIS WAS TWO DEFECTS. INJURIES WERE NECK AND BACK PAINS, THREE BUMPS TO THE HEAD RESULTING IN TWO BLACK EYES. MY ADVICE TO ALL 1999 COUGAR OWNERS-GET RID OF THE CAR, BY WAY OF JUNKYARD-THIS IS AN EXTREMELY DANGEROUS VEHICLE AND ONE WILL NOT KNOW UNTIL AN ACCIDENT HAPPENS. *NM

Mileage: 90,000

20060711CrashENGINE AND ENGINE COOLING:ENGINE

1. CAR BEGAN TO LOSE POWER AND THE STEERING WHEEL BEGAN TO LOCK UP AND LIGHTS BEGAN FLICKERING ON THE DASH. 2. THE CAR STALLED IN THE FAST LANE ON A BUSY FREEWAY. THE CONSEQUENCE WAS A SMALL TRUCK REAR-ENDED THE BACK OF THE CAR AND IT WAS TOTALED. ONE PERSON HAD BUSTED LIP IN TRUCK AND ONE IN THE CAR HAD BUSTED FOREHEAD AND BLACKENED EYES WITH BACK INJURIES AND THE OTHER ONE HAD BACK AND STOMACH EXTREME PAINS AND LEGS. 3. NOTHING COULD BE DONE AT THIS POINT-THE CAR ALWAYS HAD PROBLEMS. TOO

20060711CrashELECTRICAL SYSTEM

1. CAR BEGAN TO LOSE POWER AND THE STEERING WHEEL BEGAN TO LOCK UP AND LIGHTS BEGAN FLICKERING ON THE DASH. 2. THE CAR STALLED IN THE FAST LANE ON A BUSY FREEWAY. THE CONSEQUENCE WAS A SMALL TRUCK REAR-ENDED THE BACK OF THE CAR AND IT WAS TOTALED. ONE PERSON HAD BUSTED LIP IN TRUCK AND ONE IN THE CAR HAD BUSTED FOREHEAD AND BLACKENED EYES WITH BACK INJURIES AND THE OTHER ONE HAD BACK AND STOMACH EXTREME PAINS AND LEGS. 3. NOTHING COULD BE DONE AT THIS POINT-THE CAR ALWAYS HAD PROBLEMS. TOO

20060608STRUCTURE

1999 MERCURY COUGAR LEAKS WATER INTO HATCH AREA DIRECTLY ONTO THE INTERIOR EXPOSED ELECTRICAL WIRING AND CONNECTIONS FOR TAIL LIGHTS AND HATCH RELEASE. DEALERSHIP CANNOT DETERMINE SOURCE OF LEAK AND THEREFORE CANNOT REPAIR. MERCURY WILL NOT RELEASE BLUEPRINTS OF SHEET METAL LAYOUT TO HELP IN DETERMINING WHERE WATER LEAK MIGHT BE ORIGINATING. NEITHER DID MERCURY COVER DIAGNOSIS AND WILL NOT COVER REPAIR EVEN IF PROBLEM SOURCE WAS IDENTIFIED. SIGNIFICANT WATER INSIDE THE VEHICLE AND DIRECTLY O

Mileage: 200

20060117CrashSERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

DT*: THE CONSUMER STATED WHILE DRIVING ON AN ICY ROAD, THE REAR BRAKES FAILED AND THE CONSUMER HIT INTO A CURB. THE THROTTLE HAS STUCK INTERMITTENTLY SINCE AUGUST OF 2005. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THERE ARE TWO RECALLS, #00V075000 REGARDING THE SERVICE BRAKES AND #99V194000 REGARDING THE VEHICLE SPEED CONTROL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *JB

Mileage: 62,200

20060117CrashVEHICLE SPEED CONTROL

DT*: THE CONSUMER STATED WHILE DRIVING ON AN ICY ROAD, THE REAR BRAKES FAILED AND THE CONSUMER HIT INTO A CURB. THE THROTTLE HAS STUCK INTERMITTENTLY SINCE AUGUST OF 2005. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THERE ARE TWO RECALLS, #00V075000 REGARDING THE SERVICE BRAKES AND #99V194000 REGARDING THE VEHICLE SPEED CONTROL. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. *JB

Mileage: 62,200

20040709AIR BAGS

MY WIFE STARTED THE CAR AND A SPLIT SECOND LATER THE PASSANGER AIRBAG PREMATURLY DEPLOYED. IT WAS THE AIRBAG IN THE PASSENGER SEAT. I MADE AN APPOINTMENT FOR HER HEARING IN HER RIGHT EAR BECAUSE SHE IS HAVING PROBLEMS. I CALLED THE FORD/MERCURY MANUFACTURER AND THEY STATED THAT THERE WAS NOTHING THAT THEY COULD DO ABOUT IT. I CONTACTED THE DEALERSHIP WHICH I BOUGHT THE VEHICLE FROM AND THEY STATED THERE WAS NOTHING THAT THEY COULD DO EITHER. I DONT KNOW ABOUT YOU BUT I THINK THAT THIS IS A MAJOR

20040503CrashAIR BAGS

WHILE DRIVING BETWEEN 35 TO 40 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKE POWER. CONSUMER LOST THE CONTROL OF THE VEHICLE, AND WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED.*AK

20040503CrashENGINE AND ENGINE COOLING

WHILE DRIVING BETWEEN 35 TO 40 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKE POWER. CONSUMER LOST THE CONTROL OF THE VEHICLE, AND WAS INVOLVED IN A FRONT END COLLISION. UPON IMPACT, NEITHER OF THE AIR BAGS DEPLOYED.*AK

20030926CrashAIR BAGS:FRONTAL

CONSUMER STATED WHILE TRAVELING 20 MPH VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS DID NOT DEPLOY. *AK

20030615AIR BAGS:FRONTAL

PASSENGER SIDE AIR BAD DEPLOYS IN A PARKED CAR CAUSING INJURY AND DAMAGE WORTH $3,500 AND FORD REFUSES TO PAY FOR IT. ON 31ST MAY 2003, WE WENT TO THE LIBRARY TO DROP OFF OUR BOOKS. WE PARKED OUR CAR, AND I GOT DOWN TO DROP THE BOOKS. MY WIFE, WHO WAS SITTING ON THE PASSENGER SIDE TURNED AROUND TO PICK MORE OF THE BOOKS FROM THE BACK SEAT AND HER SIDE AIR BAG BLEW OUT. SHE BROUGHT HER HAND FORWARD TO COVER HER FACE AND WAS HIT BY THE BLOWN AIR BAG. AIRBAG DEPLOYED WHEN THE CAR WAS PARKED. T

Mileage: 64,000

20021125CrashAIR BAGS:FRONTAL

CONSUMER WAS TRAVELING APPROXIMATELY 45-50 MPH AND WAS HIT ON DRIVER'S SIDE WHICH CAUSED VEHICLE TO CRASH HEAD-ON INTO A POLE. BOTH DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS JG *JB

20021114CrashAIR BAGS

CONSUMER WAS HIT ON THE DRIVERS SIDE CAUSING THE VEHICLE TO ENTER A DITCH AND RUN HEAD ON INTO AN UTILITY POLE. THE AIR BAGS FAILED TO DEPLOY. *JG MR

Mileage: 56,000