Total Complaints
104 filings
MERCURY COUGAR · model year
104 NHTSA complaints, 18 crash reports for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1989MERCURYCOUGAR carries 104 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 18 crashes, 11 fires, 16 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1989 COUGAR is vehicle speed control with 15 filings, followed by seat belts (8) and equipment:appliance:air conditioner (6). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 22 investigation files overlapping the 1989 COUGAR. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
104 filings
Crashes Reported
18 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VEHICLE SPEED CONTROL | 15 |
| SEAT BELTS | 8 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 6 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 5 |
| ENGINE AND ENGINE COOLING:ENGINE | 5 |
| SEAT BELTS:FRONT:BUCKLE ASSEMBLY | 5 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 4 |
| ELECTRICAL SYSTEM:IGNITION:SWITCH | 4 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS | 3 |
| ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH | 3 |
| EXTERIOR LIGHTING:HEADLIGHTS | 3 |
| VEHICLE SPEED CONTROL:LINKAGES | 3 |
| ENGINE AND ENGINE COOLING:ENGINE:GASOLINE | 3 |
| VEHICLE SPEED CONTROL:ACCELERATOR PEDAL | 2 |
| ELECTRICAL SYSTEM:IGNITION | 2 |
THE CAR IS NOW TOAST. IT WAS ABOUT 100 MILES PAST ITS SCHEDULED OIL-CHANGE/TUNE UP BUT OTHERWISE HAS BEEN WELL-CARED-FOR AND WAS RUNNING SMOOTHLY. I WAS DRIVING, AND A BEEPING STARTED. IT SOUNDED LIKE IT'S COMING FROM THE CENTER OF THE CAR, AND THE BATTERY LIGHT CAME ON WARNING OF VERY LOW BATTERY, BUT NO OTHER WARNING LIGHTS. I SAW SMOKE COMING OUT THE BACK (REARVIEW AND SIDE MIRRORS) AND IT SMELLS LIKE SOMETHING SYNTHETIC IS BURNING (THIS ALL HAPPENS IN SECONDS TIME); SO, I PULL OVER, PARK, TURN THE CAR OFF. MY FRIEND AND I GOT OUT OF THE CAR. WITH THE CAR STOPPED I REALIZED THE SMOKE WAS COMING FROM UNDER THE HOOD. I CALLED AAA FOR A TOW-TRUCK AND THE SMOKE WAS DYING DOWN. THEN THE SMOKE PICKED UP AGAIN AND I SAW WHAT I CAN ONLY DESCRIBE AS SMALL DROPS OF FIRE COMING FROM UNDER THE HOOD (PROBABLY DRIPPING, BURNING OIL). I THEN CALLED THE FIRE DEPARTMENT. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE FRONT OF THE CAR WAS ABLAZE WITH A MASSIVE DARK SMOKE PLUME GOING WHAT MUST
Mileage: 166,900
WHILE DRIVING THE VEHICLE THE PLASTIC BLOCK THAT CONNECTS THE THROTTLE VALVE (TV) CABLE TO THE THROTTLE LEVER BROKE WHERE IT CONNECTS TO THE THROTTLE LEVER. THE PLASTIC BLOCK, STILL CONNECTED TO THE TV CABLE, DROPPED DOWN AND WEDGED BETWEEN THE THROTTLE LEVER AND A FUEL RAIL AND PREVENTED THE THROTTLE LEVEL FROM GOING BACK TO THE NORMAL IDLE POSITION. WHEN APPROCHING STOPPED TRAFFIC AT AN INTERSECTION THE PARTIALLY OPEN THROTTLE PREVENTED THE VEHICLE FROM STOPPING AS USUAL AND A COLLISION RESULTED. WHEN RESTARTING THE VEHICLE AFTER THE ACCIDENT THE ENGINE IDLED AT 3000 RPM. WHEN THE PLASTIC TV CABLE BLOCK WAS UNWEDGED FROM BETWEEN THE THROTTLE LEVER AND THE FUEL RAIL THE ENGINE IDLE SPEED WAS BACK TO THE NORMAL 900 RPM.
Mileage: 205,060
WHILE DRIVING THE VEHICLE THE PLASTIC BLOCK THAT CONNECTS THE THROTTLE VALVE (TV) CABLE TO THE THROTTLE LEVER BROKE WHERE IT CONNECTS TO THE THROTTLE LEVER. THE PLASTIC BLOCK, STILL CONNECTED TO THE TV CABLE, DROPPED DOWN AND WEDGED BETWEEN THE THROTTLE LEVER AND A FUEL RAIL AND PREVENTED THE THROTTLE LEVEL FROM GOING BACK TO THE NORMAL IDLE POSITION. WHEN APPROCHING STOPPED TRAFFIC AT AN INTERSECTION THE PARTIALLY OPEN THROTTLE PREVENTED THE VEHICLE FROM STOPPING AS USUAL AND A COLLISION RESULTED. WHEN RESTARTING THE VEHICLE AFTER THE ACCIDENT THE ENGINE IDLED AT 3000 RPM. WHEN THE PLASTIC TV CABLE BLOCK WAS UNWEDGED FROM BETWEEN THE THROTTLE LEVER AND THE FUEL RAIL THE ENGINE IDLE SPEED WAS BACK TO THE NORMAL 900 RPM.
Mileage: 205,060
WHILE DRIVING, CUSTOMER SMELT A BURNING ODOR. THEN DIGITAL DASHBOARD LIGHTS WENT OUT. MAYBE CAUSE BY ELECTRICAL SYSTEM FAILURE.
Mileage: 80,000
I HAVE TRIED TWICE TO ASK FORD TO RESOLVE THE ISSUE OF SEATBELT FAILURE IN THE COUGAR. THEY HAVE STATED THAT "ALTHOUGH IT IS A VITAL SAFETY COMPONENT THERE IS NO RECALL AND MY WARRANTY HAS EXPIRED. YOU SHOULD PAY TO HAVE THEM FIXED QUICKLY." I REFUSE TO PAY IN EXCESS OF 500.00 TO THE FORD GARAGE TO FIX A STANDARD SAFETY COMPONENT ! AMONG THE HEAD GASKET , E.G.R., TRANS. , P.W. MOTORS, AND COMPLETE ENGINE REPLACEMENT, I BELIEVE I HAVE PAID FOR ENOUGH OF THEIR FAILURES IN THIS AUTO! I CAN NOT BELIEVE THAT A COMPANY WOULD DEVISE SUCH A WORTHLESS SAFETY DEVICE AND THEN NOT ONLY ADMIT IT IS HAZARDOUS, BUT TELL CUSTOMERS OF SUCH AN EXPENSIVE ITEM THAT THEY NEED TO GET IT FIXED BY THEMSELVES! I RELY ON THIS DEVICE TO SAVE MY FAMILY AND MY LIFE! I ONLY WANT THE CHANCE FOR US TO STAY IN THE VEHICLE IN A CRASH, NOT BE EJECTED AND KILLED BECAUSE FORD DID NOT THINK THESE RESTRAINTS WERE USELESS.
Mileage: 75,000
THE CONSUMER HAS EXPERIENCED A REREATED BRAKE PROBLEM; WHEN SLIGHTLY PRESSING THE BRAKE PEDAL TO SLOW DOWN, DURING HIGH/LOW SPEEDS, CITY/HIGHWAY DRIVING, THE BRAKE PEDAL CONTINUES TO DEPRESS ON ITS OWN UNTIL IT COMES TO A COMPLETE STOP, THEN SLAPS THE CONSUMERS FOOT AS IT COMES BACK UP TO NORMAL POSITION, WHEN THE A/C IS RUNNING FOR 15 MINS, THE VEHICLE WILL STALL AT LOW/NO SPEED-AND HAS HAPPENED TO THE CONSUMER WHEN SITTING AT A RED LIGHT/ON SEVERAL TIMES WHILE WAITING TO MAKE A LEFT TURN. THE MANUFACTURER COULD NOT FIND THE PROBLEM-@ J & S/DIFEO FORD SERVICE STATION. UNTRUSTING FORDS SERVICE DEPARTMENT, THE CONSUMER HAD TAKEN THE VEHICLE TO MIDAS, AND WAS TOLD THEY COULDN'T FIX THE PROBLEM AS WELL. THE CONSUMER THEN RESEARCHED AND FOUND THAT THE PREVIOUS OWNER HAD TAKEN THE VEHICLE IN FOR SEVERAL RECALLS AND FOUND THAT AS A RESULT, THE VEHICLE COULD START EXPERIENCING A REDUCTION IN THE BRAKE PERFORMANCE THAT COULD RESULT IN AN ACCIDENT. THE CONSUMER IS REQUESTING A FULL REIMBURS
Mileage: 93,655
THE CONSUMER HAS EXPERIENCED A REREATED BRAKE PROBLEM; WHEN SLIGHTLY PRESSING THE BRAKE PEDAL TO SLOW DOWN, DURING HIGH/LOW SPEEDS, CITY/HIGHWAY DRIVING, THE BRAKE PEDAL CONTINUES TO DEPRESS ON ITS OWN UNTIL IT COMES TO A COMPLETE STOP, THEN SLAPS THE CONSUMERS FOOT AS IT COMES BACK UP TO NORMAL POSITION, WHEN THE A/C IS RUNNING FOR 15 MINS, THE VEHICLE WILL STALL AT LOW/NO SPEED-AND HAS HAPPENED TO THE CONSUMER WHEN SITTING AT A RED LIGHT/ON SEVERAL TIMES WHILE WAITING TO MAKE A LEFT TURN. THE MANUFACTURER COULD NOT FIND THE PROBLEM-@ J & S/DIFEO FORD SERVICE STATION. UNTRUSTING FORDS SERVICE DEPARTMENT, THE CONSUMER HAD TAKEN THE VEHICLE TO MIDAS, AND WAS TOLD THEY COULDN'T FIX THE PROBLEM AS WELL. THE CONSUMER THEN RESEARCHED AND FOUND THAT THE PREVIOUS OWNER HAD TAKEN THE VEHICLE IN FOR SEVERAL RECALLS AND FOUND THAT AS A RESULT, THE VEHICLE COULD START EXPERIENCING A REDUCTION IN THE BRAKE PERFORMANCE THAT COULD RESULT IN AN ACCIDENT. THE CONSUMER IS REQUESTING A FULL REIMBURS
Mileage: 93,655
THE CONSUMER HAS EXPERIENCED A REREATED BRAKE PROBLEM; WHEN SLIGHTLY PRESSING THE BRAKE PEDAL TO SLOW DOWN, DURING HIGH/LOW SPEEDS, CITY/HIGHWAY DRIVING, THE BRAKE PEDAL CONTINUES TO DEPRESS ON ITS OWN UNTIL IT COMES TO A COMPLETE STOP, THEN SLAPS THE CONSUMERS FOOT AS IT COMES BACK UP TO NORMAL POSITION, WHEN THE A/C IS RUNNING FOR 15 MINS, THE VEHICLE WILL STALL AT LOW/NO SPEED-AND HAS HAPPENED TO THE CONSUMER WHEN SITTING AT A RED LIGHT/ON SEVERAL TIMES WHILE WAITING TO MAKE A LEFT TURN. THE MANUFACTURER COULD NOT FIND THE PROBLEM-@ J & S/DIFEO FORD SERVICE STATION. UNTRUSTING FORDS SERVICE DEPARTMENT, THE CONSUMER HAD TAKEN THE VEHICLE TO MIDAS, AND WAS TOLD THEY COULDN'T FIX THE PROBLEM AS WELL. THE CONSUMER THEN RESEARCHED AND FOUND THAT THE PREVIOUS OWNER HAD TAKEN THE VEHICLE IN FOR SEVERAL RECALLS AND FOUND THAT AS A RESULT, THE VEHICLE COULD START EXPERIENCING A REDUCTION IN THE BRAKE PERFORMANCE THAT COULD RESULT IN AN ACCIDENT. THE CONSUMER IS REQUESTING A FULL REIMBURS
Mileage: 93,655
CONSUMER SLIGHTLY DEPRESSED GAS PEDAL WHILE IDLING AND VEHICLE SUDDENLY ACCELERATED CRASHING INTO A RETAINER WALL. CONSUMER SUSTAINED SERIOUS INJURIES. TS
Mileage: 140,000
BLOWN HEAD GASKET. DEALER SAID FORD NEW OF THIS PROBLEN BUT DID NOTHING TO CORRECT IT. *AK
THE ABS SYSTEM FAILED ON MY 1989 COUGAR WHILE TRAVELING AT APPROXIMATELY 50 MPH. THE CAR CAME TO A STOP IN A SMALL DITCH WITH NO OTHER VEHICLE INVOLVED. ATTEMPTED TO GET THE ABS SYSTEM REPAIRED BUT THE REPAIR SHOP INDICATED THAT IT WOULD COST IN EXCESS OF $4000 TO REPAIR. SPENT OVER $100 FOR DIAGNOSTIC CHECK. SINCE THIS VEHICLE IS TURBO-CHARGED, A NORMAL BRAKING SYSTEM CANNOT BE INSTALLED WHICH WOULD BE MORE REASONABLE PRICED. BRAKING IS SPORADIC. *AK
PASSENGER'S SHOULDER SEAT BELT IS BROKEN. THREAD TO THE SEATBELT IS COMING APART. DEALERSHIP IS AWARE OF PROBLEM.*AK
WHILE DRIVING 30 MPH RIGHT FRONT TIRE WENT FLAT. THEN UPON CHANGING TIRE CONSUMER NOTICED RIM WAS SPLIT ON INSIDE ABOUT 12 INCHES LONG. THIS CAUSED TIRE TO GO FLAT.*AK CONSUMER STATED THIS IS THE SECOND TIME THIS HAS HAPPENED.*SLC
AUTOMATIC SEATBELTS GET STUCK IN COLD WEATHER, SOMETIMES IF WEARING BULKY CLOTHES BELTS WILL BE LOOSE, CONSUMER FEELS THIS IS UNSAFE BECAUSE IN AN ACCIDENT CONSUMER MAY NOT BE PROPERLY RESTRAINED. *AK
THE DRIVERS SIDE AUTOMATIC SEAT BELT IS INOPERATIVE DUE TO FAULTY MOTOR, DEALER REFUSED TO FIX THIS PROBLEM FREE OF CHARGE. NLM
WHILE DRIVING VINYL PART OF ROOF MADE A CRACKING NOISE, AND VINYL PART LIFTED OFF, LEAVING METAL PART OF HOOD. VINYL WAS HANGING OVER CAR,.THIS COULD HAVE CAUSED A SERIOUS ACCIDENT. CONSUMER DIDN'T KNOW WHICH WAY IT WOULD FALL.*AK
BOTH AUTOMATIC MOTOR BELTS MALFUNCTIONING CAUSING LOCK UP AND 2 INJURIES. *SLC
AUTOMATIC SEATBELT ON DRIVER'S SIDE HAS FAILED ,IT WILL NOT RETRACT , CAUSING A LOSS OF PROTECTION POSSIBLY DUE TO TEETH THAT GOT CHEWED UP AND OVERWORKED THE MOTOR. *AK
MOTOR CONTROL ON SEAT BELT ASSEMBLY( CALLED THE MOUSE) WILL NOT OPERATE THE SEAT BELT MAKING THE SHOULDER BELT INOPERATIVE
FRONT END KNOCK DRIVERS SIDE. COMPLETE FRONT END REPLACEMENT. STRUTS, SPRINGS, BALL JOINTS, TRANNY MOUNT. NOISE CONTINUES ON BUMPY ROADS.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.