MERCEDES-BENZ SPRINTER (VS30) · model year

2020 MERCEDES-BENZ SPRINTER (VS30)

7 NHTSA complaints, and 3 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2020MERCEDES-BENZSPRINTER (VS30) carries 7 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 SPRINTER (VS30) is electrical system with 1 filings, followed by forward collision avoidance: adaptive cruise control (1) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 3 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 15 investigation files overlapping the 2020 SPRINTER (VS30). Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

7
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

7 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
ELECTRICAL SYSTEM1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
POWER TRAIN1
VEHICLE SPEED CONTROL1
BACK OVER PREVENTION: WARNINGS1
STRUCTURE1
EQUIPMENT1

Recalls (3)

23V10000017/02/2023

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter VS30 and Freightliner Sprinter VS30 vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor circuit may be inadequate, which can allow the wiring harness to overheat.

21V85400003/11/2021

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

Daimler Vans USA, LLC (DVUSA) is recalling one 2020 Mercedes-Benz Sprinter vehicle. The front axle was equipped with the incorrect-size brake discs.

20V32200003/06/2020

AIR BAGS:SIDE/WINDOW

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Spinter vans (platform 970 (VS30)), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Recent Complaints

20230710STRUCTURE

The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

20230710EQUIPMENT

The contact owns a 2022 Winnebago View built on a 2020 Mercedes-Benz Sprinter chassis. The contact received notification of NHTSA Campaign Number: 22V695000 (Structure, Equipment) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

20220920POWER TRAIN

When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forward or reverse). This seems to happen intermittently. When I mute the bumper sensor’s warning by tapping a button, then the throttle responds as expected. This is a known problem on the 2019+ VS30 Mercedes Sprinters, which affects all vans; it is not isolated to my specific van. This presents a safety issue, when the driver expects the vehicle to move but it does not. For instance, when rolling into traffic yet the throttle does not respond.

20220920VEHICLE SPEED CONTROL

When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forward or reverse). This seems to happen intermittently. When I mute the bumper sensor’s warning by tapping a button, then the throttle responds as expected. This is a known problem on the 2019+ VS30 Mercedes Sprinters, which affects all vans; it is not isolated to my specific van. This presents a safety issue, when the driver expects the vehicle to move but it does not. For instance, when rolling into traffic yet the throttle does not respond.

20220920BACK OVER PREVENTION: WARNINGS

When the object proximity sensors in the front or rear bumpers detect an object, the vehicle completely or severely limits the throttle. For instance, the rear bumper sensors detect the bike rack attached to my van and therefore limit the throttle response, regardless of transmission direction (forward or reverse). This seems to happen intermittently. When I mute the bumper sensor’s warning by tapping a button, then the throttle responds as expected. This is a known problem on the 2019+ VS30 Mercedes Sprinters, which affects all vans; it is not isolated to my specific van. This presents a safety issue, when the driver expects the vehicle to move but it does not. For instance, when rolling into traffic yet the throttle does not respond.

20211123FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Active brake assist inoperable and cruise control is not available when this occurs

20210625ELECTRICAL SYSTEM

The contact owns a 2020 Mercedes-Benz Sprinter 3500. After the purchase of the vehicle, the contact was informed that he was unable to take possession of the vehicle because of NHTSA Campaign Number: 21V055000 (Electrical System) and that the parts for the recall repair were not yet available. The manufacturer was notified of the recall and initially informed him that the recall update would be available in mid-June however, the contact was recently informed that the update was still unavailable and there was no estimated date for the availability for the update. The manufacturer had been notified of the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Compare 2020MERCEDES-BENZSPRINTER (VS30) to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2020 MERCEDES-BENZ SPRINTER (VS30) have?
The 2020 MERCEDES-BENZ SPRINTER (VS30) has 7 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2020 MERCEDES-BENZ SPRINTER (VS30)?
Yes, the 2020 MERCEDES-BENZ SPRINTER (VS30) has 3 recall(s). The most common affected component is VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 MERCEDES-BENZ SPRINTER (VS30)?
The most-complained component for the 2020 MERCEDES-BENZ SPRINTER (VS30) is ELECTRICAL SYSTEM with 1 complaints. Other frequently reported areas include FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL and POWER TRAIN.
Is the 2020 MERCEDES-BENZ SPRINTER (VS30) safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.