Total Complaints
3 filings
Mercedes-Benz Sprinter 3500 · model year
3 NHTSA complaints, and 3 recall campaigns listed for this cohort. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The verdict
The 2024 Mercedes-Benz Sprinter 3500 posts top-10% complaint standing among its own model-year siblings.
The 2024Mercedes-BenzSprinter 3500 carries 3 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2024 Sprinter 3500 is fuel/propulsion system with 1 filings, followed by wheels (1) and unknown or other (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause. This cohort has 3 NHTSA recall campaigns listed below. Enter a VIN in NHTSA's official recall lookup to determine whether a specific vehicle has an unrepaired recall.
NHTSA currently has 15 investigation files overlapping the 2024 Sprinter 3500. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
PlainCars' own composite of NHTSA NCAP crash-test ratings and rollover-risk assessment, each dimension normalized against the federal scale or the full national model-year corpus. Not an official NHTSA figure, and not a substitute for a specific vehicle's VIN-level recall check.
Total Complaints
3 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL/PROPULSION SYSTEM | 1 |
| WHEELS | 1 |
| UNKNOWN OR OTHER | 1 |
PARKING BRAKE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter vehicles. The parking brake cable bracket welds may fail and disengage the parking brake. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and
STRUCTURE:FRAME AND MEMBERS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles. The longitudinal frame members may not be reinforced properly.
SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.
We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end cap sensors due to safety concerns about centrifugal force causing a failure of the rubber valve stems on the wheels. My next contact was MBZ customer service. They referred me to Walter’s Mercedes-Benz Van Center, 7979 Auto Drive, Riverside, Ca. 82504. I contacted Service Advisor Brennan Ruiz at 951-552-2145. After a couple of phone calls back and forth and me researching the parts through MBZ, I made an appointment on 6/11/2025 to have my 2025 Jayco retrofitted with the factory TPMS. The cost for me was approximately $3;000.00 including parts and labor. On 6/112025, Brennan took care of a warranty issue not related to this and was very helpful with the TPMS retrofit process. He did i
We purchased a new 2025 Jayco Melbourne and afterwards discovered the MBZ 3500 Chassis was a 2024.(6/19/2024) A 2025 MBZ 3500 chassis has a TPMS -factory installed system; 2024 no TPMS. I started to install an aftermarket TPMS and noted the tire valve stems were rubber. I couldn’t install the end cap sensors due to safety concerns about centrifugal force causing a failure of the rubber valve stems on the wheels. My next contact was MBZ customer service. They referred me to Walter’s Mercedes-Benz Van Center, 7979 Auto Drive, Riverside, Ca. 82504. I contacted Service Advisor Brennan Ruiz at 951-552-2145. After a couple of phone calls back and forth and me researching the parts through MBZ, I made an appointment on 6/11/2025 to have my 2025 Jayco retrofitted with the factory TPMS. The cost for me was approximately $3;000.00 including parts and labor. On 6/112025, Brennan took care of a warranty issue not related to this and was very helpful with the TPMS retrofit process. He did i
Tried to drive over Wolf Creek Pass in Colorado. About halfway up, the vehicle started losing power and eventually lost all power. The engine was running but even with the pedal to the floor it was totally unresponsive. This put us in a dangerous situation as I had to park on the side of the road with huge drop offs and semi trucks. I managed to turn it around to come down the pass coasting. The engine finally became responsive again at lower altitude. The yellow “check engine” icon was on when this started. Managed to come back to Pagosa Springs and shut it down several times and re started. The engine light finally went off.
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2024 Mercedes-Benz Sprinter 3500; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.