MERCEDES-BENZ SPRINTER 3500 · model year

2022 MERCEDES-BENZ SPRINTER 3500

12 NHTSA complaints, and 6 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2022MERCEDES-BENZSPRINTER 3500 carries 12 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2022 SPRINTER 3500 is unknown or other with 3 filings, followed by service brakes (2) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 15 investigation files overlapping the 2022 SPRINTER 3500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

12
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

12 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
UNKNOWN OR OTHER3
SERVICE BRAKES2
POWER TRAIN1
WHEELS:LUGS/NUTS/BOLTS/STUDS1
ELECTRICAL SYSTEM1
ENGINE1
ELECTRONIC STABILITY CONTROL (ESC)1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING1

Recalls (6)

23V20400024/03/2023

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

23V87600021/12/2023

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

22V79600021/10/2022

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and resul

23V10100017/02/2023

AIR BAGS:SIDE/WINDOW

Daimler Vans USA, LLC (DVUSA) is recalling certain 2022 Mercedes-Benz Sprinter vehicles equipped with electrically adjustable front swivel-seats. The wiring harnesses for the swivel-seats may have been incorrectly installed and may become damaged, which can cause the front side air bags not to depl

24V93000013/12/2024

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety

23V80600001/12/2023

STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

Recent Complaints

20250527SERVICE BRAKES

During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.

20250527FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.

20250527FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.

20241204SERVICE BRAKES

The emergency parking brake will not disengage. Renders vehicle immobile.

20240801UNKNOWN OR OTHER

This report concerns the crosswind assistance function on a Mercedes Sprinter van. Whenever a crosswind is detected, vehicle will radically and unevenly apply brakes. In my case, it most often seems to apply the front driver’s side brake. This results in a sudden dive towards the braking wheel and an uncommanded dramatic slowing of the vehicle. This is unnerving to say the least, and cannot be safe when doing 70 mph on an interstate alongside a tractor trailer, with another behind me, as I was doing in southern Nevada the first time I experienced it. While this form asks for the date the incident occurs, I am citing the first time I experienced it, but it is ongoing.

20240628ELECTRONIC STABILITY CONTROL (ESC)

The contact owns a 2022 Mercedes-Benz Sprinter 3500. The contact stated while driving 70 MPH, he briefly lost control of the vehicle after the crosswind stabilization system activated, drastically reducing speed to under 50 MPH and pulling the vehicle into the right lane. The vehicle returned to normal functionality, but the failure became a regular occurrence while driving through light crosswinds. The crosswind warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 2,000.

Mileage: 2,000

20240404UNKNOWN OR OTHER

During the week of [XXX], 2024 my Sprinter 3500, engine will not start. All lights come on dash. Called AAA insurance and they tried to jump start, vehicle would not start. Battery voltage good 12. 3 voltages. Towed the vehicle to Dealer. Dealer performed several tests, found ground W105 /3 missing securing nut. W105 is ground under the driver's seat grounded to the vehicle to provide grounding. This can only be reached by removing the driver's seat. The grounding nut was missing. The Dealer charged me $916.08. I mention to Mecedes-Benz Service advisor Brock Keck in Sacramento, it should be covered under warranty. They told me it is not covered under warranty. I bought the vehicle in 2022. I strongly believe that the ground nut was not installed properly by the Mercedes-Benz where the vehicle was assembled or manufactured. The millage in the vehicle is approximately 5,800 miles now. I am the first owner. Please help me to resolve this issue with the dealer. Thank you for your assistan

20240123ELECTRICAL SYSTEM

I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the problem

20240123ENGINE

I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the problem

20240123UNKNOWN OR OTHER

I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the problem

20231121WHEELS:LUGS/NUTS/BOLTS/STUDS

The contact owns a 2023 Renegade RV built on a 2022 Mercedes-Benz Sprinter Chassis. The contact stated that while an independent mechanic was servicing the vehicle, he noticed that the rear inner tires had rubber valve stems. The contact stated that an independent mechanic had informed him that the rubber material of the valve stems was inadequate for the RV weight capacity. The mechanic informed the contact that the rubber material was inadequate because the generation of heat while driving could add more pressure to the tire, which could in turn damage the rubber valve stems, and could cause the tire to deflate or to blow out. The mechanic replaced the rear inner tires rubber valve stems with steel valve stems. The contact stated that the information had raised concerns because the rubber valve stems had caused the tires of the RV he previously owned to fail while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was repaired. The failure mileage

Mileage: 8,000

20230926POWER TRAIN

This is regarding a 2023 Winnebago View 24D RV on a 2022 Mercedes Sprinter chassis. While attempting to back up an incline (transmission in reverse gear) the RV will not move. Engine revs up to only approximately 1800 rpm, but the RV remains stationary. Incline is our driveway, connecting to a parking area for the RV off to the side. Climbing hills with transmission in "Drive" is no problem. I took the RV to Mercedes Benz of Knoxville, Tenn., and they stated that they could not duplicate the issue, that the vehicle performs "as designed". They further stated that they had another vehicle in the shop for service and it performed in the same manner. I have no idea how steep an incline they tried, but our driveway is fairly steep. Gross Vehicle Weight Rating is 11,030 lbs. I had the RV weighed after loading it fully, and it totaled 10,725 lbs. No warnings appeared on the dash and no telltale symptoms. Mileage on the RV is 3150. Issue first appeared at approx. 2700, after I h

Compare 2022MERCEDES-BENZSPRINTER 3500 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2022 MERCEDES-BENZ SPRINTER 3500 have?
The 2022 MERCEDES-BENZ SPRINTER 3500 has 12 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2022 MERCEDES-BENZ SPRINTER 3500?
Yes, the 2022 MERCEDES-BENZ SPRINTER 3500 has 6 recall(s). The most common affected component is ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2022 MERCEDES-BENZ SPRINTER 3500?
The most-complained component for the 2022 MERCEDES-BENZ SPRINTER 3500 is UNKNOWN OR OTHER with 3 complaints. Other frequently reported areas include SERVICE BRAKES and POWER TRAIN.
Is the 2022 MERCEDES-BENZ SPRINTER 3500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.