2016 MERCEDES-BENZ SPRINTER 3500
95 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| SERVICE BRAKES | 12 |
| POWER TRAIN | 12 |
| AIR BAGS | 12 |
| ELECTRONIC STABILITY CONTROL (ESC) | 11 |
| VEHICLE SPEED CONTROL | 10 |
| ELECTRICAL SYSTEM | 9 |
| WHEELS | 7 |
| ENGINE | 4 |
| UNKNOWN OR OTHER | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| EXTERIOR LIGHTING | 1 |
| STRUCTURE | 1 |
| STRUCTURE:BODY | 1 |
| SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY | 1 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 1 |
Recalls (16)
STRUCTURE:BODY
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may s
SEAT BELTS:FRONT:ANCHORAGE
Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
STRUCTURE:BODY:ROOF AND PILLARS
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are confi
POWER TRAIN:DRIVELINE:DRIVESHAFT
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
EQUIPMENT:OTHER:LABELS
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehi
EQUIPMENT:OTHER:LABELS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Cert
SEAT BELTS:REAR/OTHER
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.
EQUIPMENT:OTHER:LABELS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
AIR BAGS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m
EQUIPMENT
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or rep
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replac
POWER TRAIN:DRIVELINE:DRIVESHAFT
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
EQUIPMENT:OTHER:LABELS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2012-2018 Mercedes Benz Sprinter 3500 and Freightliner Sprinter 3500 vehicles upfitted into campers or recreational vehicles. The Electronic Stability Control (ESC) unit may become disabled on these vehicles.
Recent Complaints
Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning la
Unshielded rear-center generator exhaust pipe positioned with approx 12 in clearance above the ground, ignited the exterior of vehicle when generator operated, causing total loss. My safety as well as my pets was put at great risk due to this design and lack of shielding. The problem has not been reproduced of confirmed by dealer or independent service center, however the fact of such pipe getting hot, and nbeing related to the generator was recognized by the dealer. There were no warning la
The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving at 30 MPH, the ABS warning light and the electronic stability control warning lights illuminated. The contact also stated that the motorhome was making abnormal clunking sounds. The contact was able to continue to drive at less than 30 MPH. The manufacturer was notified of the failure and advised the contact that one of the wheels must have failed to patch the ground. The manufacturer advised the contact
Mileage: 2,000
The contact owns a 2016 Mercedes-Benz Sprinter 3500. The contact stated that while driving at 30 MPH, the ABS warning light and the electronic stability control warning lights illuminated. The contact also stated that the motorhome was making abnormal clunking sounds. The contact was able to continue to drive at less than 30 MPH. The manufacturer was notified of the failure and advised the contact that one of the wheels must have failed to patch the ground. The manufacturer advised the contact
Mileage: 2,000
TL* THE CONTACT OWNS 2016 MERCEDES-BENZ SPRINTER 3500. WHILE DRIVING 40-45 MPH, THE CONTACT WAS INVOLVED IN A CRASH WITH A SCHOOL BUS TRAVELING NORTH AT 30 MPH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED; HOWEVER, SEVERAL CHILDREN ON THE SCHOOL BUS SUSTAINED MINOR INJURIES. THREE STUDENTS SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE SCENE TO A LOCAL TOW LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND THE MANUFACTURER WERE NOT NO
Mileage: 19,000
WHILE DRIVING ON A MOUNTAIN ROAD THE VEHICLE BEGAN TO SEND FIRE, SMOKE AND STEAM FROM THE MOTOR COMPARTMENT UNDER THE DASH BOARD AND OVER THE WIND SHIELD, CAUSING THE MOTOR TO STOP RUNNING AND SUBSEQUENTLY CAUSING THE BRAKES TO FAIL SENDING MY WIFE AND I DOWN A WINDING MOUNTAIN AND ULTIMATELY RESULTING IN A NEAR FATAL CRASH INTO A MOUNTAIN RETAINING WALL. THE VEHICLE WAS COMPLETELY DESTROYED. THIS VEHICLE WAS BRAND NEW WHEN PURCHASED BY US AND ONLY 5 MONTHS OLD WITH 4500 MILES (2325 MILES WERE
Mileage: 4,500
WHILE DRIVING ON A MOUNTAIN ROAD THE VEHICLE BEGAN TO SEND FIRE, SMOKE AND STEAM FROM THE MOTOR COMPARTMENT UNDER THE DASH BOARD AND OVER THE WIND SHIELD, CAUSING THE MOTOR TO STOP RUNNING AND SUBSEQUENTLY CAUSING THE BRAKES TO FAIL SENDING MY WIFE AND I DOWN A WINDING MOUNTAIN AND ULTIMATELY RESULTING IN A NEAR FATAL CRASH INTO A MOUNTAIN RETAINING WALL. THE VEHICLE WAS COMPLETELY DESTROYED. THIS VEHICLE WAS BRAND NEW WHEN PURCHASED BY US AND ONLY 5 MONTHS OLD WITH 4500 MILES (2325 MILES WERE
Mileage: 4,500
FRONT DRIVER'S SIDE AND PASSENGER SIDE, AND THE CARGO SLIDING DOOR, HANDLES PINCH FINGERS. THE WAY THE HANDLE LATCH OPENS PROVIDES THE OPPORTUNITY FOR YOUR FINGERS/HAND TO SLIDE INTO THE OPENING PART OF THE LATCH, AND GET SEVERELY PINCHED. BLEEDING WAS SOMEWHAT SEVER RECENTLY, WITH BLOOD STREAMING DOWN THE VEHICLE'S DOOR BODY. THE SKIN ON MY LEFT SMALL FINGERTIP WAS PINCHED ARE REMOVED, CAUSING SUBSTANTIAL BLEEDING. I HAD TO OFTEN CHANGE THE BANDAGES TO MAINTAIN PRESSURE. VEHICLE WAS STATIONAR
Mileage: 4,000