2014 MERCEDES-BENZ SPRINTER 2500
43 complaints filed with NHTSA.
NHTSA Safety Rating
Complaints by Component
| Component | Count |
|---|---|
| AIR BAGS | 15 |
| ENGINE | 8 |
| FUEL/PROPULSION SYSTEM | 3 |
| UNKNOWN OR OTHER | 3 |
| VEHICLE SPEED CONTROL | 3 |
| ELECTRICAL SYSTEM | 2 |
| POWER TRAIN | 2 |
| SERVICE BRAKES | 2 |
| EXTERIOR LIGHTING | 1 |
| STRUCTURE:BODY | 1 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER | 1 |
Recalls (5)
STRUCTURE
Morgan Olson Corporation (Morgan Olson) is recalling certain model year 2014 Sprinter 2500 vehicles manufactured May 30, 2014, to August 1, 2014. The affected vehicles may have an aluminum document holder installed in the cab side of the load area partition that an unbelted occupant may strike in t
AIR BAGS
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit m
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 25
EQUIPMENT
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or rep
Recent Complaints
The contact owned a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated. The contact was a Sprinter van driver. The contact pulled the vehicle over and had the passengers located in the vehicle exit the vehicle. The contact stated that the engine had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was
Mileage: 131,000
The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated as he veered to the side of the road, the vehicle inadvertently stalled. The vehicle was towed to the dealer who informed the contact that they were unable to diagnose the vehicle. Then the vehicle was towed to the independent mechanic who diagnosed that the engine needed to be
Mileage: 200,000
VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE. FUEL TANK CAUGHT FIRE. NO PRIOR RUNNING DEFECTS. STARTING POINT FOR THE FIRE APPEARS AT OR NEXT TO FUEL TANK ON THE LEFT SIDE WITH THE FIRST FLAMES VISIBLE UP THE LEFT REAR WHEEL HOUSING WITH THE VEHICLE PARKED ON A SLIGHT INCLINE AND THIS ETCHED IN AN ARC SHAPE ABOVE THE LEFT REAR WHEEL. INSIDE VEHICLE NO PERSONAL ITEMS OR AFTERMARKET MODIFICATIONS. FIRE SPOTTED
Mileage: 119,670
VEHICLE WAS DRIVEN ABOUT 5 MILES, PARKED AND NOT RUNNING, ABOUT 2.5HRS LATER FIRE STARTED ON THE LEFT REAR SIDE / UNDERCARRIAGE. FUEL TANK CAUGHT FIRE. NO PRIOR RUNNING DEFECTS. STARTING POINT FOR THE FIRE APPEARS AT OR NEXT TO FUEL TANK ON THE LEFT SIDE WITH THE FIRST FLAMES VISIBLE UP THE LEFT REAR WHEEL HOUSING WITH THE VEHICLE PARKED ON A SLIGHT INCLINE AND THIS ETCHED IN AN ARC SHAPE ABOVE THE LEFT REAR WHEEL. INSIDE VEHICLE NO PERSONAL ITEMS OR AFTERMARKET MODIFICATIONS. FIRE SPOTTED
Mileage: 119,670
EVENT DATA RECORDER MISSING FROM SPRINTERS. I WAS INVOLVED IN A HIGH SPEED CRASH. I WON'T GO INTO DETAILS AT THIS TIME PENDING THE INVESTIGATIONS. BUT I LEARNED THAT THERE IS NO "EDR" EVENT DATA RECORDERS ON THE SPRINTERS. WHEN I LEARNED OF THESE AND WHAT THEY DO IN THE EVENT OF A CRASH I WAS DISAPPOINTED THAT MERCEDES ELECTED TO NOT INSTALL ONE ON THESE VEHICLES. FOR ME PERSONALLY IT WOULD HAVE BEEN VALUABLE INFORMATION TO KNOW WHAT WHEN ON IN THE SECONDS PRIOR TO THE CRASH. NOT SURE THIS WILL
Mileage: 35,000
THE DAY I PURCHASED THE VAN WHILE STILL AT THE DEALER A WARNING CHIME CAME ON AND NO ONE COULD FIGURE OUT WHAT IS WRONG THEN IT FINALLY WENT AWAY BY ITSELF. THAT HAPPENED SEVERAL TIMES SINCE I PURCHASED IT LAST AUGUST. I TOOK IT TO TWO MERCEDES DEALERS BUT NO USE. I ALSO EXPERIENCED A DRASTIC DROP IN FUEL MILEAGE IT SUDDENLY DROPPED FROM AROUND 19 TO 13.5 MPG AT THAT TIME I NOTICED GRINDING NOISE ALL THAT WAS REPORTED TO THE DEALER. ON 2/27/2015 AT 2:15 AM A LOUD KNOCK ON THE DOOR WOKE US UP THE
Mileage: 8,000