Total Complaints
4 filings
MERCEDES-BENZ SPRINTER · model year
4 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2010MERCEDES-BENZSPRINTER carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2010 SPRINTER is service brakes with 1 filings, followed by steering (1) and suspension (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 2010 SPRINTER. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| SERVICE BRAKES | 1 |
| STEERING | 1 |
| SUSPENSION | 1 |
| VEHICLE SPEED CONTROL | 1 |
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING WHILE TRAVELING AT UNKNOWN SPEEDS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE WAS 57,000.
Mileage: 47,000
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS 48,583.
Mileage: 48,570
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS 48,583.
Mileage: 48,570
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ SPRINTER. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE BRAKES FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE SHOCK ABSORBERS BEGAN LEAKING. THE DEALER REPLACED SOMETHING UNKNOWN IN THE STEERING COLUMN AS WELL AS THE SHOCK ABSORBERS. THE DEALER ALSO STATED THAT THE BRAKE LINE CLAMPS WERE FRACTURED AND FAILED TO SECURELY HOLD THE HOSE. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,570. THE CURRENT MILEAGE WAS 48,583.
Mileage: 48,570
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.