MERCEDES-BENZ SPRINTER 1500 · model year

2023 MERCEDES-BENZ SPRINTER 1500

2 NHTSA complaints, and 6 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2023MERCEDES-BENZSPRINTER 1500 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2023 SPRINTER 1500 is child seat:harness retainer/chest clip with 1 filings, followed by electronic stability control (esc) (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 6 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 15 investigation files overlapping the 2023 SPRINTER 1500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

2
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

2 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
CHILD SEAT:HARNESS RETAINER/CHEST CLIP1
ELECTRONIC STABILITY CONTROL (ESC)1

Recalls (6)

24V22500024/03/2024

ELECTRICAL SYSTEM:WIRING

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

23V87600021/12/2023

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

23V84900015/12/2023

SUSPENSION:FRONT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The front left suspension strut bolt may not be secured properly, which can result in a loss of steering control.

24V51700009/07/2024

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY:U-BOLT, LEAF SPRING TO AXLE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023-2024 Mercedes-Benz Sprinter vehicles. The spring U-bolts for the rear axle may have reduced strength due to improper heat-treatment, which can cause the rear axle to shift out of position.

23V80600001/12/2023

STRUCTURE:BODY

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021-2023 Mercedes-Benz Sprinter and 2021 Freightliner Sprinter vehicles. The topcoat paint formula may cause the windows and interior lashing rails to be insufficiently bonded to the vehicle.

24V16600001/03/2024

ELECTRICAL SYSTEM:WIRING

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

Recent Complaints

20241017ELECTRONIC STABILITY CONTROL (ESC)

The contact drives a company owned 2023 Mercedes-Benz Sprinter. The contact stated that while driving at an undisclosed speed, the crosswind stabilization system briefly activated, automatically applying the brakes and steering the vehicle in the direction the system believed was necessary to counter a strong crosswind. However, the contact stated that he was not driving through a crosswind when the system activated and that the failure had since become a regular occurrence. The crosswind assist intervention warning light was illuminated. The vehicle was towed to the dealer, who was able to duplicate the failure but was unable to provide a diagnosis. The contact was informed that the crosswind stabilization system software was rolled back to a previous version. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 350.

Mileage: 350

20230301CHILD SEAT:HARNESS RETAINER/CHEST CLIP

The contact, a car seat technician called to file complaint on behalf of the owner of an Inspired by Drive Safety Seat, Model Type: Spirit Plus, Model Number: CSS-2401M-SG, and manufactured February 2019. The safety seat was being utilized in a 2023 Mercedes-Benz Sprinter. The contact stated that the safety seat harness was snug while strapping the child into the safety seat; however, the harness loosened once the child would move. The manufacturer was not made aware of the failure.

Compare 2023MERCEDES-BENZSPRINTER 1500 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2023 MERCEDES-BENZ SPRINTER 1500 have?
The 2023 MERCEDES-BENZ SPRINTER 1500 has 2 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2023 MERCEDES-BENZ SPRINTER 1500?
Yes, the 2023 MERCEDES-BENZ SPRINTER 1500 has 6 recall(s). The most common affected component is ELECTRICAL SYSTEM:WIRING. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2023 MERCEDES-BENZ SPRINTER 1500?
The most-complained component for the 2023 MERCEDES-BENZ SPRINTER 1500 is CHILD SEAT:HARNESS RETAINER/CHEST CLIP with 1 complaints. Other frequently reported areas include ELECTRONIC STABILITY CONTROL (ESC).
Is the 2023 MERCEDES-BENZ SPRINTER 1500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.