MERCEDES-BENZ SPRINTER 1500 · model year

2019 MERCEDES-BENZ SPRINTER 1500

11 NHTSA complaints, 1 crash report, and 38 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2019MERCEDES-BENZSPRINTER 1500 carries 11 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 0 injuries, and 0 fatalities. For crash performance, NHTSA's New Car Assessment Program gave this cohort an overall Not Rated/5 rating, with Not Rated/5 front crash, Not Rated/5 side crash, and Not Rated/5 rollover scores derived from standardized barrier and dynamic tests.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 SPRINTER 1500 is unknown or other with 3 filings, followed by steering (3) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 38 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle, the full NHTSA campaign numbers are listed below.

NHTSA currently has 15 investigation files overlapping the 2019 SPRINTER 1500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page, a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

11
Complaints
1
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

11 filings

Crashes Reported

1 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

NHTSA NCAP overall: Not Rated/5 - Not rated · Front: Not Rated/5 · Side: Not Rated/5 · Rollover: Not Rated/5

Complaints by Component

ComponentCount
UNKNOWN OR OTHER3
STEERING3
POWER TRAIN1
ELECTRONIC STABILITY CONTROL (ESC)1
ELECTRICAL SYSTEM1
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT1
STRUCTURE1

Recalls (38)

20V59500029/09/2020

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2020 Mercedes Benz and Freightliner Sprinters. The fuel line clamps may loosen and result in a fuel leak.

20V66300028/10/2020

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.

22V28100027/04/2022

BACK OVER PREVENTION:DISPLAY FUNCTION

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Stand

20V18000026/03/2020

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The Operator's Manual may not contain the correct information about how the automatic parking function ("Auto-P") operates.

20V18100025/03/2020

SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Freightliner Sprinter and Mercedes-Benz Sprinter vehicles. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.

20V10900025/02/2020

STEERING

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.

20V11000025/02/2020

STEERING:COLUMN

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.

23V20400024/03/2023

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The instrument cluster may fail to display any information when the vehicle is started.

23V87500021/12/2023

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The longitudinal frame members may be missing reinforcement fasteners, reducing vehicle stability and decreasing the structural integrity of the third-row seats.

23V87600021/12/2023

STRUCTURE:CRITICAL FASTENERS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.

20V80200021/12/2020

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with electric parking brakes. The rear brake calipers may leak brake fluid into the housing of the electric parking brake connected to the rear axle service brake system,

22V79600021/10/2022

POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with a manual parking brake and 7-speed automatic transmission. The guide bushing on the parking pawl may fatigue, which can cause the parking pawl not to engage and resul

22V36000020/05/2022

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Freightliner Sprinter, Mercedes-Benz Metris, and Mercedes-Benz Sprinter vehicles. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

19V90800019/12/2019

EQUIPMENT

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The lashing rails on the side walls may not have been properly installed, possibly resulting in the lashing rails detaching.

19V66500018/09/2019

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The screw connection on the upper hood catch may have been improperly tightened. As a result, factors such as the vehicle's speed, wind resistance and road conditions may cause the hood t

20V15600018/03/2020

EQUIPMENT:OTHER:LABELS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label indicating the maximum speed may have not been affixed to the spare tire.

20V15500018/03/2020

EQUIPMENT:OTHER:LABELS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).

20V15700018/03/2020

TIRES

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles equipped with winter tires. The tires may not have been correctly installed, possibly resulting in reduced traction in wet or snowy conditions.

21V07700017/02/2021

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with the multimedia system "Connect 5" and a rearview camera. The rearview image may not display within 2 seconds from the start of the backing event. In addition, the re

21V97200015/12/2021

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park 'P' position without the parking brake applied.

24V93000013/12/2024

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety

19V59100012/08/2019

EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH

Daimler Vans USA, LLC. (MBUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500, and 4500 vehicles. If the manual turn-switch that activates the vehicle lights is turned quickly from one lighting position to another, the brightness of the taillights can be signific

20V07800012/02/2020

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The connecting screws on the exhaust gas recirculation (EGR) pipe may not have been correctly tightened.

20V07900012/02/2020

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The flange connection between the exhaust gas turbocharger and the exit to the diesel particulate filter may not be attached properly, potentially causing an exhaust gas leak.

21V15300010/03/2021

LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter vehicles equipped with an optional electric sliding door. The auxiliary lock on the sliding door may be the incorrect type for an electric sliding door. As such, these vehicles fail to comply with the requirements

21V15200010/03/2021

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The retaining washer and bolt that connect the brake pedal to the bearing block, may come loose and detach. This could cause the brake lights to stay illuminated, even when the b

20V75600008/12/2020

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

19V71600008/10/2019

STRUCTURE:BODY:DOOR

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal impact, may have been installed incorrectly.

19V79800007/11/2019

FUEL SYSTEM, DIESEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz and Freightliner Sprinter vehicles equipped with diesel fuel systems. The bayonet lock between the fuel pump and the fuel tank may not have been closed and locked during manufacturing. As a result, a leak between the fuel pump a

19V80000006/11/2019

SEATS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner vehicles. A seam on the height adjuster for the front seats may have been insufficiently welded.

21V24100006/04/2021

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.

21V23500005/04/2021

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the

21V05500005/02/2021

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

19V69500002/10/2019

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter vehicles. The airbag systems may not have been activated after vehicle production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numb

19V69300002/10/2019

UNKNOWN OR OTHER

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

19V50700002/07/2019

VISIBILITY:GLASS, SIDE/REAR

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz and Freightliner Sprinter 1500, 2500, 3500 and 4500 vehicles. The rear side windows may be single-pane safety glass instead of laminated safety glass.

21V41100002/06/2021

ELECTRICAL SYSTEM:SOFTWARE

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As su

21V41000002/06/2021

ELECTRICAL SYSTEM

Daimler Vans USA, LLC (DVUSA) is recalling 2019-2021 Mercedes Benz Sprinter and Freightliner Sprinter vehicles equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.

Recent Complaints

20240220UNKNOWN OR OTHER

After vehicle was placed in park it rolled by it self and damaged garage door to a property. Also I have a recording of vehicle rolling after placed in park. Vehicle has been at dealer for last 4 weeks and they can not duplicate problem according to them. no warning lamps

20230313AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

The contact is a fleet manager for a business which owns multiple 2019 Mercedes Benz Sprinter Vans. The contact stated that while operating the vehicle the SRS warning light would remain illuminated due to the metal driver side seat frame tearing under the seat and also the driver side seat material becoming worn and open were the airbag is located. In addition the front driver side door would not secure when closed due to a faulty door hinge. The vehicle was take to the local dealer who diagnosed that occupant sensor and driver side door hinge was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that all nineteen vehicles in the fleet had been serviced for the same failures. The manufacturer was notified of the failures. The failure mileage was 68,154.

20230313STRUCTURE

The contact is a fleet manager for a business which owns multiple 2019 Mercedes Benz Sprinter Vans. The contact stated that while operating the vehicle the SRS warning light would remain illuminated due to the metal driver side seat frame tearing under the seat and also the driver side seat material becoming worn and open were the airbag is located. In addition the front driver side door would not secure when closed due to a faulty door hinge. The vehicle was take to the local dealer who diagnosed that occupant sensor and driver side door hinge was faulty and needed to be replaced. The vehicle was not yet repaired. The contact indicated that all nineteen vehicles in the fleet had been serviced for the same failures. The manufacturer was notified of the failures. The failure mileage was 68,154.

20220620UNKNOWN OR OTHER

Air blower, defrost, and heat failure in heavy rain creating a dangerous situation while driving 70mph on a two lane highway with oncoming traffic. I could not see and had to pull over. Visibility through the window became low very fast. Two years ago the same issue happened. The dealer updated software which fixed the issue, until now. When my vehicle was in the shop, they had another in as well with the same issue and they couldn't find a solution. The software update did not fix the problem for them. Long forum posts on the internet with many people having the same issue.

20220620ELECTRICAL SYSTEM

Air blower, defrost, and heat failure in heavy rain creating a dangerous situation while driving 70mph on a two lane highway with oncoming traffic. I could not see and had to pull over. Visibility through the window became low very fast. Two years ago the same issue happened. The dealer updated software which fixed the issue, until now. When my vehicle was in the shop, they had another in as well with the same issue and they couldn't find a solution. The software update did not fix the problem for them. Long forum posts on the internet with many people having the same issue.

20200814STEERING

THE VEHICLE IS A WINNEBAGO REVEL RV BUILD ON A MERCEDES 4X4 SPRINTER. WHILE DRIVING, THE POWER STEERING HOSE DISCONNECTED FROM THE RADIATOR, DUMPED ALL THE POWER STEERING FLUID AND CAUSED ME TO LOSE STEERING. I WAS IN MOTION, DRIVING UP A WINDING GRAVEL MOUNTAIN ROAD WITH VERY SHARP CURVES. I WAS ABLE TO STOP AS I WAS TRAVELING AT LOW SPEED. THIS IS A COMMON PROBLEM WITH THE MERCEDES SPRINTER, WELL-KNOWN TO THE WINNEBAGO REVEL 4X4 FACEBOOK GROUP. THE HIGH-PRESSURE HOSE IS TOO SHORT AND THE SPRING CLAMP INSUFFICIENT TO HOLD THE HOSE ON TO THE RADIATOR FITTING.

Mileage: 9,000

20200212ELECTRONIC STABILITY CONTROL (ESC)

THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIENCE ISSUES WITH THE ACTIVE LANE KEEPING ASSIST FEATURE IN THE PAST AND IT CAN NOT BE PERMANENTLY DISABLED. A BURST OF WIND HIT ME AND IT PUSHED ME ONTO THE RIGHT SOLID WHITE LINE. I HAD A FAIR AMOUNT OF TARMAC OUTSIDE THE LINE TO MY RIGHT SO I WASN'T THAT CONCERNED WITH MY TIRES BEING ON TOP OF THE LINE BUT THE VAN HAD OTHER IDEAS FOR ME. ALKA KICKED IN SUPER HARD AND CORRECTED ME BACK TOWARDS THE MIDDLE OF THE ROAD. IT SCARED THE CRAP OUT OF ME AS THE ALKA HIT A LOT HARDER THAN I HAD EVER EXPERIENCED BEFORE PULLING ME BACK TOWARDS THE ONCOMING TRAFFIC GOING THE OTHER WAY! I RECALL MY INITIAL REACTION AS THINKING I HAD IMPACTED AN ANIMAL OR SOMETHING IT "HIT" SO HARD. I WENT INTO PANIC

Mileage: 3,000

20200212STEERING

THE 2019 SPRINTER HAS A SERIOUS PROBLEM WITH THE ACTIVE LANE KEEPING ASSIST FEATURE ("ALKA") A FEW WEEKS AGO I DROVE THE VAN FROM SAN DIEGO TO MAMMOTH MOUNTAIN (BISHOP, CA. I DIDN'T FEEL THE CROSSWIND WAS A DANGER BUT I HAD TWO HANDS ON THE WHEEL TO BE PREPARED JUST IN CASE AS I HAD EXPERIENCE ISSUES WITH THE ACTIVE LANE KEEPING ASSIST FEATURE IN THE PAST AND IT CAN NOT BE PERMANENTLY DISABLED. A BURST OF WIND HIT ME AND IT PUSHED ME ONTO THE RIGHT SOLID WHITE LINE. I HAD A FAIR AMOUNT OF TARMAC OUTSIDE THE LINE TO MY RIGHT SO I WASN'T THAT CONCERNED WITH MY TIRES BEING ON TOP OF THE LINE BUT THE VAN HAD OTHER IDEAS FOR ME. ALKA KICKED IN SUPER HARD AND CORRECTED ME BACK TOWARDS THE MIDDLE OF THE ROAD. IT SCARED THE CRAP OUT OF ME AS THE ALKA HIT A LOT HARDER THAN I HAD EVER EXPERIENCED BEFORE PULLING ME BACK TOWARDS THE ONCOMING TRAFFIC GOING THE OTHER WAY! I RECALL MY INITIAL REACTION AS THINKING I HAD IMPACTED AN ANIMAL OR SOMETHING IT "HIT" SO HARD. I WENT INTO PANIC

Mileage: 3,000

20200110CrashPOWER TRAIN

WHEN I WAS PARKED ON A CITY STREET I ACCIDENTALLY BUMPED THE GEAR SHIFT LEVER IN MY 2019 SPRINTER AFTER PRESSING THE IGNITION BUTTON THAT IS DIRECTLY IN FRONT OF THE LEVER. THIS PUT IT INTO NEUTRAL WITHOUT ME KNOWING, WITHOUT A BEEP OR ANY SIGNAL THAT IT WAS NOT IN PARK ANY LONGER. I ENDED UP ROLLING THE VEHICLE BACKWARDS INTO ANOTHER PARKED CAR WHEN I LET MY FOOT OFF THE BRAKE. THIS IS INCREDIBLY DANGEROUS AND SHOULD BE REVIEWED. BODY DAMAGE WAS CAUSED ON BOTH VEHICLES, AND SINCE THE INCIDENT I HAVE DONE RESEARCH ON THE LEVER DESIGN WHICH SEEMS TO BE UNIQUE TO MERCEDES WHICH HAS CAUSED DEATHS IN NEW YORK. JAKE FISHER, THE DIRECTOR OF AUTO TESTING AT CONSUMER REPORTS WAS CONNECTED TO THE ACCIDENT AND HAS A LOT OF INFORMATION ABOUT THE INEFFICIENCY AND SAFETY OF THE DESIGN. HTTPS://WWW.NYDAILYNEWS.COM/NEW-YORK/DONOHUE-SUV-GEARSHIFT-DESIGN-EYED-METRO-NORTH-TRAGEDY-ARTICLE-1.2125193

Mileage: 3,500

20191223STEERING

CLAMP ON THE POWER STEER HOSE CAME OFF. THE SPRING CLAMP DID NOT HOLD AND THE HOSE IS STRETCHED TOO TIGHT. WE LIVE IN FAIRBANKS, AK AND THE TEMPERATURE WAS -30 DEGREES. THE VEHICLE HAS LESS THAN 5000 MILES. WE WERE ABLE TO PUT ANOTHER CLAMP ON, WITH ONLY GETTING MINOR FROSTBITE ON FINGERS. WE WERE LUCKY THIS HAPPENED IN TOWN. THIS VEHICLE IS BEING PROMOTED AS A VEHICLE TO ACCESS MORE REMOTE LOCATIONS. THIS COULD LEAVE PEOPLE IN A DANGEROUS SITUATION. THIS HAS HAPPENED FREQUENTLY ON THIS VEHICLE ACCORDING TO SOCIAL MEDIA SITES. WE WERE LUCKILY PARKED IN A WALMART PARKING LOT, AND WHEN WE STARTED TO DRIVE OUT, THE STEERING WHEEL WOULD NOT TURN. AS WE HAD BEEN WARNED OF THIS HAPPENING, WE KNEW WHAT TO LOOK FOR. THERE WAS A POOL OF POWER STEERING FLUID BENEATH THE ENGINE. SHOULDNT THIS BE A RECALL ISSUE?

Mileage: 4,850

20191122UNKNOWN OR OTHER

LANE DEPARTURE ASSIST OPTION - DANGEROUS AND DEADLY DESIGN IN CROSS WINDS, PASSING OR BEING PASSED BY OTHER TALL VEHICLES, ETCHING OUT OF ROAD TRAFFIC LANE MARKINGS IN CONSTRUCTION AREAS, AND ATTEMPTING ANY SWERVING EMERGENCY EVASIVE ACTION - THE VEHICLE BRAKES SUDDENLY LOCK UP AND THE STEERING BECOMES UNRESPONSIVE, THIS CAUSES ABRUPT RAPID DECELERATION AND LITTLE TO NO STEERING CONTROL. I ALMOST CAUSED A 6 VEHICLE PILE UP ON THE INTERSTATE THE FIRST TIME I DROVE MY NEW 2019 SPRINTER. AS IF THE ABOVE IS NOT HORRIBLE ENOUGH AND COUNTER TO ANY NORMAL DRIVING CORRECTION MANEUVER, THE BRAKE LIGHTS DO NOT EVEN COME ON... INCREDIBLY DANGEROUS. MERCEDES KNOWS ABOUT THE ISSUE, BUT HAS TAKEN NO ACTION.

Mileage: 295

Compare 2019MERCEDES-BENZSPRINTER 1500 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2019 MERCEDES-BENZ SPRINTER 1500 have?
The 2019 MERCEDES-BENZ SPRINTER 1500 has 11 NHTSA complaints, 1 crashes, 0 fires, 0 injuries, and 0 deaths reported.
What is the safety rating for the 2019 MERCEDES-BENZ SPRINTER 1500?
The 2019 MERCEDES-BENZ SPRINTER 1500 received an overall NHTSA safety rating of Not Rated/5, front crash rating of Not Rated/5, side crash rating of Not Rated/5, and rollover rating of Not Rated/5.
Are there any recalls for the 2019 MERCEDES-BENZ SPRINTER 1500?
Yes, the 2019 MERCEDES-BENZ SPRINTER 1500 has 38 recall(s). The most common affected component is FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 MERCEDES-BENZ SPRINTER 1500?
The most-complained component for the 2019 MERCEDES-BENZ SPRINTER 1500 is UNKNOWN OR OTHER with 3 complaints. Other frequently reported areas include STEERING and POWER TRAIN.
Is the 2019 MERCEDES-BENZ SPRINTER 1500 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. The 2019 MERCEDES-BENZ SPRINTER 1500 has an NHTSA safety rating of Not Rated/5. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.