Total Complaints
4 filings
MERCEDES-BENZ SL500 · model year
4 NHTSA complaints. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009MERCEDES-BENZSL500 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 2009 SL500 is unknown or other with 1 filings, followed by structure (1) and structure:body (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 15 investigation files overlapping the 2009 SL500. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| UNKNOWN OR OTHER | 1 |
| STRUCTURE | 1 |
| STRUCTURE:BODY | 1 |
| VISIBILITY/WIPER | 1 |
Yesterday 9/17/2022, while driving my 2009 Mercedes-Benz SL550 on the expressway with my wife as passenger, we heard and felt a very loud explosion. Shattered glass was entering the vehicle. I managed to pull off the expressway at the next exit. The retractable hardtop panoramic glass roof had exploded. Shattered glass fragments were all over the vehicle interior. Glass fragments also damaged the paint of the rear deck lid and spoiler of the vehicle. Fortunately, my wife and I did not suffer major injury. I called my auto insurance company and filed an auto damage claim. Since this incident was on a Saturday, the insurance adjuster would not contact me until the next business day. My auto was drive-able, I was still able to retract the convertible roof and the weather was nice for our 15 mile ride home.
Yesterday 9/17/2022, while driving my 2009 Mercedes-Benz SL550 on the expressway with my wife as passenger, we heard and felt a very loud explosion. Shattered glass was entering the vehicle. I managed to pull off the expressway at the next exit. The retractable hardtop panoramic glass roof had exploded. Shattered glass fragments were all over the vehicle interior. Glass fragments also damaged the paint of the rear deck lid and spoiler of the vehicle. Fortunately, my wife and I did not suffer major injury. I called my auto insurance company and filed an auto damage claim. Since this incident was on a Saturday, the insurance adjuster would not contact me until the next business day. My auto was drive-able, I was still able to retract the convertible roof and the weather was nice for our 15 mile ride home.
TL*THE CONTACT OWNS A 2009 MERCEDES SL500. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS PARKED IN SUNNY WEATHER, THE SHIFTER WOULD HEAT UP TO TEMPERATURES IN EXCESS OF 150 DEGREES MAKING IT DIFFICULT TO SAFELY OPERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THERE WAS NO SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000. UPDATED 11/03/10 *BF UPDATED 11/04/10 THE CONSUMER STATED THE PROBLEM IS NOT ISOLATED. UPDATED EVOQ 11/09/10
Mileage: 15,000
TL*THE CONTACT OWNS A 2009 MERCEDES SL500. THE CONTACT STATED THAT WHENEVER THE VEHICLE WAS PARKED IN SUNNY WEATHER, THE SHIFTER WOULD HEAT UP TO TEMPERATURES IN EXCESS OF 150 DEGREES MAKING IT DIFFICULT TO SAFELY OPERATE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THERE WAS NO SOLUTION TO THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000. UPDATED 11/03/10 *BF UPDATED 11/04/10 THE CONSUMER STATED THE PROBLEM IS NOT ISOLATED. UPDATED EVOQ 11/09/10
Mileage: 15,000
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 2009 MERCEDES-BENZ SL500; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.