MERCEDES-BENZ S560 · model year

2019 MERCEDES-BENZ S560

10 NHTSA complaints, and 10 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2019MERCEDES-BENZS560 carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2019 S560 is unknown or other with 3 filings, followed by steering (2) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 10 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 15 investigation files overlapping the 2019 S560. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

10
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

10 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
UNKNOWN OR OTHER3
STEERING2
POWER TRAIN1
SUSPENSION:REAR1
SEAT BELTS1
FUEL SYSTEM, GASOLINE1
ENGINE1

Recalls (10)

20V44900031/07/2020

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300, C300 Coupe, CLS450, E450 Coupe and S450, 2017-2019 E300, 2018 E400 Coupe, E400 Stationwagon, and 2018-2019 S560 vehicles that have previously had the instrument cluster replaced. The software in the replaced instrument cluster may caus

18V83900027/11/2018

SEAT BELTS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019 C300 4Matic Cabriolet, C43 AMG Cabriolet, C300 Cabriolet, C300 Coupe, C300 4Matic Coupe, C43 AMG Coupe, E450 Coupe, E53 AMG Cabriolet, S450, S560, E450 Cabriolet, E450 4Matic Cabriolet, E450 4Matic Coupe, E53 AMG Coupe, S450 4Matic, S560 4Mati

22V36500020/05/2022

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de

20V17300020/03/2020

ENGINE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560 and Maybach S560 vehicles equipped with 4.0L 8-cylinder gasoline-engines. Two engine oil plugs may not withstand high engine loads while driving, possibly resulting in an engine oil leak.

18V91000019/12/2018

LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING

Mercedes-Benz USA, LLC. (Mercedes) is recalling certain 2018 S450 4MATIC, S560 4MATIC Coupe, S63 AMG 4MATIC Coupe, Maybach S560 4MATIC, S560 4MATIC, S63 AMG and S63 AMG 4MATIC Cabrio vehicles. The Hands-off-Detection system may malfunction, causing the Active Steering Assist system to remain engage

19V54000019/07/2019

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 C300 Cabrio, C300A Cabrio 4MATIC, C300 Coupe, C300 Coupe 4MATIC, C300, C300 4MATIC, C43 AMG Cabrio 4MATIC, C43 AMG Coupe 4MATIC, C43 AMG 4MATIC, C63 AMG Cabrio, C63S AMG Cabrio, C63 AMG Coupe, C63S AMG Coupe, C63 AMG, C63S AMG, CLS450, CLS450

21V19700019/03/2021

STRUCTURE:BODY:ROOF AND PILLARS

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 C

19V82100015/11/2019

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 S560, S560 Cabriolet, and S560 4MATIC vehicles equipped with 8-cylinder gasoline engines. The threaded connection between the camshaft idler gear and the crankcase may be improperly tightened, possibly causing the idler gear to detach f

21V07200012/02/2021

COMMUNICATION

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-201

21V05800005/02/2021

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod

Recent Complaints

20220808UNKNOWN OR OTHER

Keyless entry problem. July 26, 2022 I placed my 2 small dogs and pursewith key in car. I was unable to enter car on drive's side because the key locked the car from inside. I have since learned from several people they experienced same problem (with infant in rearseat) and that if battery is low on key fob the car will lock with key inside. I attempted to reach MB roadside assistance but after 30 minute wait decision was made to break window to remove the dogs that were in distress. I did see message that same day on dashboard to replace the battery but had NO idea I should immediately do so or only use the "blade" key. I have been diligent about keeping car serviced but apparently battery wasn't replaced during routine service. I would have immediately replaced the battery if I knew key would malfunction thereby locking animals in car. Although I filed complaint with MB they denied my request to reimburse me the cost of replacing the window. I strongly encouraged them to

20210809FUEL SYSTEM, GASOLINE

The contact owns a 2019 Mercedes-Benz S560. The contact stated that while driving at various speeds, the vehicle would jerk upon depression of the accelerator pedal as the battery auxiliary warning message would appear on instrument panel. The contact had initially taken the vehicle to a dealer where they stated that water in the fuel tank had caused the failure; the fuel was drained and replaced with the gasoline at the dealer. The failure persisted and the vehicle was taken back to the dealer. The contact was informed by the dealer that she had compromised the vehicle and that she had to pay for any future repairs to the vehicle, which the contact objected to. After the third failure, the contact was informed that the fuel in her vehicle would be sent to the manufacturer to be tested. The manufacturer was also notified of the failure and was assured that they would test both the fuel and the vehicle however, the contact had yet to receive an update about the vehicle. The vehicle had

Mileage: 15,000

20210809ENGINE

The contact owns a 2019 Mercedes-Benz S560. The contact stated that while driving at various speeds, the vehicle would jerk upon depression of the accelerator pedal as the battery auxiliary warning message would appear on instrument panel. The contact had initially taken the vehicle to a dealer where they stated that water in the fuel tank had caused the failure; the fuel was drained and replaced with the gasoline at the dealer. The failure persisted and the vehicle was taken back to the dealer. The contact was informed by the dealer that she had compromised the vehicle and that she had to pay for any future repairs to the vehicle, which the contact objected to. After the third failure, the contact was informed that the fuel in her vehicle would be sent to the manufacturer to be tested. The manufacturer was also notified of the failure and was assured that they would test both the fuel and the vehicle however, the contact had yet to receive an update about the vehicle. The vehicle had

Mileage: 15,000

20210426SUSPENSION:REAR

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ S560. THE CONTACT STATED WHILE DRIVING 70 MPH, THE SEAT BELT WOULD TIGHTEN AND THE REAR OF THE VEHICLE WOULD MOVE FROM SIDE TO SIDE. MERCEDES-BENZ OF BUCKHEAD (2799 PIEDMONT RD NE, ATLANTA, GA 30305) WAS MADE AWARE OF THE FAILURE HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE MECHANIC WAS UNABLE DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ENTERED ARBITRATION WITH THE CONTACT. THE FAILURE MILEAGE WAS 9,000.

Mileage: 9,000

20210426SEAT BELTS

TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ S560. THE CONTACT STATED WHILE DRIVING 70 MPH, THE SEAT BELT WOULD TIGHTEN AND THE REAR OF THE VEHICLE WOULD MOVE FROM SIDE TO SIDE. MERCEDES-BENZ OF BUCKHEAD (2799 PIEDMONT RD NE, ATLANTA, GA 30305) WAS MADE AWARE OF THE FAILURE HOWEVER, THE DEALER INFORMED THE CONTACT THAT THE MECHANIC WAS UNABLE DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ENTERED ARBITRATION WITH THE CONTACT. THE FAILURE MILEAGE WAS 9,000.

Mileage: 9,000

20210327STEERING

THE STEERING SHIFTER WOULD NOT CHANGE THE CAR INTO PARK NOR NEW RAM, FROM DRIVE. AFF'L, THE SHIFTER INSTEAD BEGAN OPERATING THE NAVIGATION MAP CURSOR. THE VEHICLE WAS STATIONARY EACH OF THE 3 TIMES IT HAPPENED IN ONE DAY.

Mileage: 1,425

20210327UNKNOWN OR OTHER

THE STEERING SHIFTER WOULD NOT CHANGE THE CAR INTO PARK NOR NEW RAM, FROM DRIVE. AFF'L, THE SHIFTER INSTEAD BEGAN OPERATING THE NAVIGATION MAP CURSOR. THE VEHICLE WAS STATIONARY EACH OF THE 3 TIMES IT HAPPENED IN ONE DAY.

Mileage: 1,425

20210302POWER TRAIN

FROM DAY ONE DELIVERY, CAR TECHNOLOGY DIDN'T WORK. A COUPLE OF MONTHS, MORE PROBLEMS BEGAN: ODD SECURITY WARNINGS - CAR WOULDN'T LET ME PUT INTO PARK, NOR NEUTRAL, NOR REVERSE. THIS OCCURRED 3 TIMES, SETTING STILL, IN 3 RURAL LOCATIONS. INSTEAD THE SHIFTER OPERATED THE CENTRAL NAVIGATION MAP DIRECTIONS! TWO DEALERS COULDN'T FIX. INVESTIGATION INTO HISTORY, THE CAR HAD UNDISCLOSED DAMAGE TO THE STEERING COLUMN SHIFTER. PARTS WERE REPLACED BEFORE BEING TITLED TO ME. MERCEDES REFUSED TO ASSIST. AT MY EXPENSE I HAD CAR TOWED TO THE DEALER WHO WORKED ON THE COLUMN SHIFTER REPLACEMENT. THEY DETERMINED THE CAR WAS NEVER SET UP PROPERLY BY THE DEALER, AND THEY ALSO REPLACED RELAYS FOR THE STEERING COLUMN. MERCEDES REFUSED TO ACKNOWLEDGE ANY OF THIS EVEN AFTER THE THIRD DEALER REMEDIED. THE FACT THEY DIDN'T SET UP SECURITY PROPERLY, CAUSING POTENTIAL SAFETY PROBLEMS UNABLE TO SHIFT CAR TRANSMISSION AND THERE WERE NO WARNINGS OF CAR NOT SET UP ON DEALER SIDE, IS EXTREMELY DANGEROUS. THEY ALSO N

Mileage: 2,300

20210302STEERING

FROM DAY ONE DELIVERY, CAR TECHNOLOGY DIDN'T WORK. A COUPLE OF MONTHS, MORE PROBLEMS BEGAN: ODD SECURITY WARNINGS - CAR WOULDN'T LET ME PUT INTO PARK, NOR NEUTRAL, NOR REVERSE. THIS OCCURRED 3 TIMES, SETTING STILL, IN 3 RURAL LOCATIONS. INSTEAD THE SHIFTER OPERATED THE CENTRAL NAVIGATION MAP DIRECTIONS! TWO DEALERS COULDN'T FIX. INVESTIGATION INTO HISTORY, THE CAR HAD UNDISCLOSED DAMAGE TO THE STEERING COLUMN SHIFTER. PARTS WERE REPLACED BEFORE BEING TITLED TO ME. MERCEDES REFUSED TO ASSIST. AT MY EXPENSE I HAD CAR TOWED TO THE DEALER WHO WORKED ON THE COLUMN SHIFTER REPLACEMENT. THEY DETERMINED THE CAR WAS NEVER SET UP PROPERLY BY THE DEALER, AND THEY ALSO REPLACED RELAYS FOR THE STEERING COLUMN. MERCEDES REFUSED TO ACKNOWLEDGE ANY OF THIS EVEN AFTER THE THIRD DEALER REMEDIED. THE FACT THEY DIDN'T SET UP SECURITY PROPERLY, CAUSING POTENTIAL SAFETY PROBLEMS UNABLE TO SHIFT CAR TRANSMISSION AND THERE WERE NO WARNINGS OF CAR NOT SET UP ON DEALER SIDE, IS EXTREMELY DANGEROUS. THEY ALSO N

Mileage: 2,300

20210302UNKNOWN OR OTHER

FROM DAY ONE DELIVERY, CAR TECHNOLOGY DIDN'T WORK. A COUPLE OF MONTHS, MORE PROBLEMS BEGAN: ODD SECURITY WARNINGS - CAR WOULDN'T LET ME PUT INTO PARK, NOR NEUTRAL, NOR REVERSE. THIS OCCURRED 3 TIMES, SETTING STILL, IN 3 RURAL LOCATIONS. INSTEAD THE SHIFTER OPERATED THE CENTRAL NAVIGATION MAP DIRECTIONS! TWO DEALERS COULDN'T FIX. INVESTIGATION INTO HISTORY, THE CAR HAD UNDISCLOSED DAMAGE TO THE STEERING COLUMN SHIFTER. PARTS WERE REPLACED BEFORE BEING TITLED TO ME. MERCEDES REFUSED TO ASSIST. AT MY EXPENSE I HAD CAR TOWED TO THE DEALER WHO WORKED ON THE COLUMN SHIFTER REPLACEMENT. THEY DETERMINED THE CAR WAS NEVER SET UP PROPERLY BY THE DEALER, AND THEY ALSO REPLACED RELAYS FOR THE STEERING COLUMN. MERCEDES REFUSED TO ACKNOWLEDGE ANY OF THIS EVEN AFTER THE THIRD DEALER REMEDIED. THE FACT THEY DIDN'T SET UP SECURITY PROPERLY, CAUSING POTENTIAL SAFETY PROBLEMS UNABLE TO SHIFT CAR TRANSMISSION AND THERE WERE NO WARNINGS OF CAR NOT SET UP ON DEALER SIDE, IS EXTREMELY DANGEROUS. THEY ALSO N

Mileage: 2,300

Compare 2019MERCEDES-BENZS560 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2019 MERCEDES-BENZ S560 have?
The 2019 MERCEDES-BENZ S560 has 10 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2019 MERCEDES-BENZ S560?
Yes, the 2019 MERCEDES-BENZ S560 has 10 recall(s). The most common affected component is ELECTRICAL SYSTEM:SOFTWARE. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2019 MERCEDES-BENZ S560?
The most-complained component for the 2019 MERCEDES-BENZ S560 is UNKNOWN OR OTHER with 3 complaints. Other frequently reported areas include STEERING and POWER TRAIN.
Is the 2019 MERCEDES-BENZ S560 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.