Total Complaints
10 filings
MERCEDES-BENZ S550 · model year
10 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2013MERCEDES-BENZS550 carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2013 S550 is wheels with 2 filings, followed by structure:body (1) and tires (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2013 S550. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
10 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| WHEELS | 2 |
| STRUCTURE:BODY | 1 |
| TIRES | 1 |
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
| ENGINE | 1 |
| EXTERIOR LIGHTING:HEADLIGHTS | 1 |
| EXTERIOR LIGHTING | 1 |
| UNKNOWN OR OTHER | 1 |
A Retaliatory Action to cause personal harm. Believe original vin was placed on this car because of a complaint against medical doctors now under investigation. Took pictures and other proofs. Note on this vehicle says there are hazard mercury arts used on vehicle like lighting and lists other parts and advises removal to be done as hazardous materials etc. can upload photo of it.
A Retaliatory Action to cause personal harm. Believe original vin was placed on this car because of a complaint against medical doctors now under investigation. Took pictures and other proofs. Note on this vehicle says there are hazard mercury arts used on vehicle like lighting and lists other parts and advises removal to be done as hazardous materials etc. can upload photo of it.
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ S550. WHILE DRIVING 65 MPH, THE HEADLIGHTS DIMMED WITHOUT WARNING. THE HEADLIGHTS DID NOT PROVIDE ENOUGH ILLUMINATION TO DRIVE SAFELY. THE CONTACT ALSO STATED THAT WATER ENTERED THE HEADLIGHT HOUSINGS AND CREATED CONDENSATION. MERCEDES-BENZ OF COCONUT CREEK (LOCATED AT 4250 FL-7, COCONUT CREEK, FL 33073, (954) 406-1167) DIAGNOSED THAT THE HEADLIGHTS NEEDED TO BE REPLACED. THE CONTACT WAS QUOTED $1,500 PER HEADLAMP UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Mileage: 72,000
I JUST HAD A VERY EXPENSIVE REPAIR DONE TO MY 2013 S550; REPLACING THE ENGINE HARNESS, ON A CAR THAT WAS LOOKED AFTER LIKE MY OWN CHILD! OIL CHANGES REGULARLY, SERVICE A AND SERVICE B AS SOON AS THE LIGHT WENT ON, ABSOLUTELY NO REASON WHY THIS SORT OF DAMAGE SHOULD HAVE HAPPENED ON A PERFECTLY WELL-MAINTAINED VEHICLE. A REPAIR THAT SET ME BACK $6,800.00 THAT I DID NOT HAVE AT THE TIME. THROUGH FRIENDS AND COLLEAGUES I WAS TOLD THAT I SHOULD REACH OUT TO MB USA REGIONAL REPRESENTATIVE AND ASK FOR ASSISTANCE. I WAS TOLD THAT THIS WAS POTENTIALLY A DESIGN FLAW. SADLY, THEY NO LONGER COME TO THE PHONE AND THE CUSTOMER SERVICE INDIVIDUAL I SPOKE TO DECIDED THAT SINCE I DO NOT HAVE AN EXTENDED WARRANTY WITH MB, THERE IS LITTLE THEY WILL DO FOR ME. PERHAPS IF THE MECHANICS AT FLETCHER JONES MERCEDES BENZ IN LAS VEGAS WHO SERVICED MY CAR WHEN I BROUGHT IT IN, WOULD HAVE BOTHERED TO LOOK AT WHAT WAS DONE ON PREVIOUS VISITS, OR IF THEY WOULD HAVE MAYBE PAID A BIT MORE ATTENTION TO MY COM
Mileage: 63,000
PROBLEM 1: CAR SOLD TO ME WITHOUT FULL DISCLOSURE. SILVERSTAR MOTORS IN L.I CITY, NY SOLD ME THE CAR & WITHHELD MATERIAL INFORMATION. THE CAR HAD 4 DAMAGED & DEFECTIVE WHEELS. THIS WAS DISCLOSED TO ME BY ANOTHER DEALER HELMS BROTHERS. TIRES WERE CONSTANTLY LOSING AIR; FRONT END WOULD VIBRATE AT HIGHWAY SPEEDS & WAS CONSTANTLY IN THE SHOP. SILVERSTAR GAVE ME 4 NEW TIRES TO COMPENSATE ME FOR MY TROUBLES & I HAVE ALREADY LOST 2 OF THEM IN A FEW MONTHS. ONE WAS DAMAGED LAST FRIDAY DOING 10 MILES AN HOUR ON ARCHER AVENUE IN QUEENS NY HITTING A POT HOLE. I WAS FORCED TO PURCHASE TIRE INSURANCE KNOWING THE PROBLEMS I HAD WITH A PREVIOUS 2006 MERCEDES CLS 500 & THIS ONE. MANUFACTURES SHOULD BE HELD TO HIGHER STANDARDS FOR TIRES,& WHEELS STRENGTH & RESILIENCE. THEY SHOULD DISCLOSE TO ALL BUYERS THAT LOW PROFILE TIRES & LARGE RIMS CAN BE A MAJOR PROBLEM ON CITY STREETS. SEVERAL MONTHS AGO I WAS LEAVING AN ATM DRIVE-IN AT CHASE BANK; GOING 5 MPH I SIDE SWIPED THE CURB, LOST AIR IN BOTH RIGHT TIR
Mileage: 34,000
PROBLEM 1: CAR SOLD TO ME WITHOUT FULL DISCLOSURE. SILVERSTAR MOTORS IN L.I CITY, NY SOLD ME THE CAR & WITHHELD MATERIAL INFORMATION. THE CAR HAD 4 DAMAGED & DEFECTIVE WHEELS. THIS WAS DISCLOSED TO ME BY ANOTHER DEALER HELMS BROTHERS. TIRES WERE CONSTANTLY LOSING AIR; FRONT END WOULD VIBRATE AT HIGHWAY SPEEDS & WAS CONSTANTLY IN THE SHOP. SILVERSTAR GAVE ME 4 NEW TIRES TO COMPENSATE ME FOR MY TROUBLES & I HAVE ALREADY LOST 2 OF THEM IN A FEW MONTHS. ONE WAS DAMAGED LAST FRIDAY DOING 10 MILES AN HOUR ON ARCHER AVENUE IN QUEENS NY HITTING A POT HOLE. I WAS FORCED TO PURCHASE TIRE INSURANCE KNOWING THE PROBLEMS I HAD WITH A PREVIOUS 2006 MERCEDES CLS 500 & THIS ONE. MANUFACTURES SHOULD BE HELD TO HIGHER STANDARDS FOR TIRES,& WHEELS STRENGTH & RESILIENCE. THEY SHOULD DISCLOSE TO ALL BUYERS THAT LOW PROFILE TIRES & LARGE RIMS CAN BE A MAJOR PROBLEM ON CITY STREETS. SEVERAL MONTHS AGO I WAS LEAVING AN ATM DRIVE-IN AT CHASE BANK; GOING 5 MPH I SIDE SWIPED THE CURB, LOST AIR IN BOTH RIGHT TIR
Mileage: 34,000
WHILE MAKING RIGHT-HAND TURN THE STEERING WHEEL LOCKED IN A TURNED POSITION AND WOULD NOT RETURN TO STRAIGHT - LOCKED EPISODE LASTED FOR 2-4 SECONDS. THIS HAPPENED 2X AND I HAVE LEFT THE CAR WITH A DEALER AND WILL NOT DRIVE IT AGAIN UNTIL ALL COMPONENTS IN THE STEERING ARE REPLACED. THE DEALER HAS BEEN UNABLE TO REPRODUCE THE PROBLEM AND HAS NOT MADE ALL NECESSARY REPAIRS. *TR
Mileage: 15,000
I LEASED THIS CAR NEW IN 2013, SINCE 06/06/2013 THIS CAR HAS BEEN BACK IN SHOP FOR SAME PROBLEM 8 TIMES, BUBBLES ON THE TIRES WHICH CUTS OPEN THE TIRE AT THE EDGE OF THE WHEEL. LAST MONTH THE TIRE WAS CHANGED AGAIN AND WHILE THE CAR WAS IN THE SHOP IT DEVELOPED ANOTHER BUBBLE ON ANOTHER TIRE. NOW MBUSA IS SAYING THERE IS NO DEFECT ON THE CAR, I AM SAYING WHEELS AND TIRES COME WITH THE CAR AND THEY ARE PART OF THE CAR AND THAT THAT THIS CAR IS LEMON OR DEFECTIVE, I DO NOT FEEL SAFE TO TRAVEL IN IT. MBUSA DONT WANT TO ADMIT IT BUT ALL THE SERVICE RECORDS ARE AVAILABLE AT KOONS DEALERSHIP IN CATONSVILLE MD. IN MY OPINION A FATAL ACCIDENT CAN HAPPEN ANY TIME IF THIS CAR IS DRIVEN ON THE ROAD. *TR
Mileage: 30,840
I LEASED THIS CAR NEW IN 2013, SINCE 06/06/2013 THIS CAR HAS BEEN BACK IN SHOP FOR SAME PROBLEM 8 TIMES, BUBBLES ON THE TIRES WHICH CUTS OPEN THE TIRE AT THE EDGE OF THE WHEEL. LAST MONTH THE TIRE WAS CHANGED AGAIN AND WHILE THE CAR WAS IN THE SHOP IT DEVELOPED ANOTHER BUBBLE ON ANOTHER TIRE. NOW MBUSA IS SAYING THERE IS NO DEFECT ON THE CAR, I AM SAYING WHEELS AND TIRES COME WITH THE CAR AND THEY ARE PART OF THE CAR AND THAT THAT THIS CAR IS LEMON OR DEFECTIVE, I DO NOT FEEL SAFE TO TRAVEL IN IT. MBUSA DONT WANT TO ADMIT IT BUT ALL THE SERVICE RECORDS ARE AVAILABLE AT KOONS DEALERSHIP IN CATONSVILLE MD. IN MY OPINION A FATAL ACCIDENT CAN HAPPEN ANY TIME IF THIS CAR IS DRIVEN ON THE ROAD. *TR
Mileage: 30,840
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ S550. THE CONTACT STATED THAT THE REAR PASSENGER SIDE OF THE VEHICLE WAS A HALF OF A INCH HIGHER THAN THE REAR DRIVER SIDE. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN STATED THAT THE VEHICLE MEASURED UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,500. *TR
Mileage: 3,500
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.