Total Complaints
8 filings
MERCEDES-BENZ S420 · model year
8 NHTSA complaints, 2 crash reports. A VIN lookup is required to determine whether a specific vehicle has an unrepaired recall.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1999MERCEDES-BENZS420 carries 8 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 2 crashes, 0 fires, 2 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
The most frequently selected component label in reports for the 1999 S420 is air bags with 2 filings, followed by electrical system (2) and electrical system: instrument cluster/panel (1). Complaint categories reflect owner reports and intake categorization; they do not establish a defect pattern or cause.
NHTSA currently has 15 investigation files overlapping the 1999 S420. Owners comparing this cohort against neighboring years should read the complaint-by-year trend as report volume, not a causal diagnosis. Use the related-complaint feed and the official recall lookup when researching a specific vehicle.
Total Complaints
8 filings
Crashes Reported
2 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| AIR BAGS | 2 |
| ELECTRICAL SYSTEM | 2 |
| ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL | 1 |
| ELECTRONIC STABILITY CONTROL (ESC) | 1 |
| SEAT BELTS | 1 |
| LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK | 1 |
TL* THE CONTACT OWNS A 1999 MERCEDES BENZ S420. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE ELECTRICAL AND VACUUM SYSTEM BECAME INOPERABLE AND HE WAS UNABLE TO OPEN THE DOORS. THE CONTACT STATED THAT HE WAS LOCKED INSIDE THE VEHICLE AND WAS NOT ABLE TO EXIT THE VEHICLE. THE CONTACT STATED THAT HE EXITED THE VEHICLE THROUGH THE PASSENGER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810) AND WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES FOR THE SAME FAILURE WHERE THE DEALER HAD REPLACED THE VACUUM PUMP WITH A USED PUMP HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT VEHICLE TRUNK OPENED AND WAS UNABLE TO BE SECURELY SHUT. THE CONTACT TAPED THE TRUNK SHUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
Mileage: 121,000
TL* THE CONTACT OWNS A 1999 MERCEDES BENZ S420. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT THE VEHICLE, THE ELECTRICAL AND VACUUM SYSTEM BECAME INOPERABLE AND HE WAS UNABLE TO OPEN THE DOORS. THE CONTACT STATED THAT HE WAS LOCKED INSIDE THE VEHICLE AND WAS NOT ABLE TO EXIT THE VEHICLE. THE CONTACT STATED THAT HE EXITED THE VEHICLE THROUGH THE PASSENGER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF DANBURY (100 FEDERAL RD, DANBURY, CT 06810) AND WAS DIAGNOSED THAT THE VACUUM PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN TO THE SAME DEALER THREE TIMES FOR THE SAME FAILURE WHERE THE DEALER HAD REPLACED THE VACUUM PUMP WITH A USED PUMP HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO MENTIONED THAT VEHICLE TRUNK OPENED AND WAS UNABLE TO BE SECURELY SHUT. THE CONTACT TAPED THE TRUNK SHUT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.
Mileage: 121,000
THE AREA THAT HOLDS THE BRAKE LIGHTS KEEPS MELTING I HAVE REPLACED THEM TWICE , SEAT BELTS LAG AND DOT WORK I HAVE HAD SEVERAL PROBLEMS WITH STABILIZATION
Mileage: 70,000
THE AREA THAT HOLDS THE BRAKE LIGHTS KEEPS MELTING I HAVE REPLACED THEM TWICE , SEAT BELTS LAG AND DOT WORK I HAVE HAD SEVERAL PROBLEMS WITH STABILIZATION
Mileage: 70,000
THE AREA THAT HOLDS THE BRAKE LIGHTS KEEPS MELTING I HAVE REPLACED THEM TWICE , SEAT BELTS LAG AND DOT WORK I HAVE HAD SEVERAL PROBLEMS WITH STABILIZATION
Mileage: 70,000
THE INSTRUMENT CLUSTER HAS ALMOST TOTALLY FAILED CREATING A SEVERE SAFETY HAZARD. THE DEALER STATED VEHICLES WITH THIS PROBLEM ARE BEING RECALLED. HOW DO I RECEIVE A RECALL NOTICE? *TR
Mileage: 30,000
WHILE DRIVING, CONSUMER WAS BROADSIDED BY ANOTHER VEHICLE, HOWEVER IT WAS NOT STATED EXACTLY WHERE VEHICLE WAS HIT, SUBSEQUENTLY THE AIRBAGS FAILED TO DEPLOY AND CONSUMER SUFFERED SEVERE INJURIES.*JB
WHILE DRIVING, CONSUMER WAS BROADSIDED BY ANOTHER VEHICLE, HOWEVER IT WAS NOT STATED EXACTLY WHERE VEHICLE WAS HIT, SUBSEQUENTLY THE AIRBAGS FAILED TO DEPLOY AND CONSUMER SUFFERED SEVERE INJURIES.*JB
Data vintage: August 2026. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Every figure on PlainCars is rendered directly from NHTSA complaint and safety data, no number is typed in by an editor. This year-specific record is rendered from NHTSA ODI, recall, and NCAP rows for the 1999 MERCEDES-BENZ S420; no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of August 2026.
Read our methodology - how this data is sourced, computed, and verified.