2002 MERCEDES-BENZ S CLASS

INSTRUMENT CLUSTER FAILURE. ALL LIGHTING FOR INSTRUMENT DARK/UNREADABLE (SPEEDOMETER,TACH,ODOMETER,FUEL,TEMP,TURN SIGNAL ETC). TAKEN TO DEALER AND I PAID FOR REBUILD TO UNIT. IDENTICAL FAILURE OCCURED AGAIN AFTER APPROX 3 MONTHS. *TR

Mileage: 46,000

INSTRUMENT CLUSTER FAILURE. ALL LIGHTING FOR INSTRUMENT DARK/UNREADABLE (SPEEDOMETER,TACH,ODOMETER,FUEL,TEMP,TURN SIGNAL ETC). TAKEN TO DEALER AND I PAID FOR REBUILD TO UNIT. IDENTICAL FAILURE OCCURED AGAIN AFTER APPROX 3 MONTHS. *TR

Mileage: 46,000

THE INSTRUMENT CLUSTER ISSUE I AM EXPERIENCING BEGAN APPROXIMATELY JULY, 2012. INITIALLY, THE DASHBOARD LIGHTS WOULD FLICKER BRIEFLY AND THEN ILLUMINATE AGAIN. SUBSEQUENT TO THE FREQUENT FLICKERING INCIDENTS, THE CLUSTER LIGHTING DIDN'T ILLUMINATE AT ALL, WITH THE EXCEPTION OF THE SMALL DIAGNOSTIC VIEWER. CURRENTLY, ALL LIGHTING, GAUGES, AND ANY DIAGNOSTIC INSTRUMENTS, INCLUDING THE CONTROL BUTTONS LOCATED ON THE STEERING WHEEL DO NOT FUNCTION. IN ADDITION TO THE FOREMENTIONED, THE HEADLIGHTS NOW CONSTANTLY ILLUMINATE AND THE TURN SIGNAL IS COMPLETELY SILENT AND NOT VISIBLE FROM THE INSTRUMENT PANEL. I IMMEDIATELY INQUIRED WITH A CERTIFIED MERCEDES BENZ TECHNICIAN REGARDING THE LIGHTING CLUSTER AND CONTROL ISSUE AND THROUGH THAT INQUIRY WAS MADE AWARE OF THE VEHICLE RECALL RELATED TO THE INSTRUMENT CLUSTER. WITH THAT SAID, I CALLED THE LOCAL MERCEDES BENZ DEALERSHIP SERVICE DEPARTMENT AND PROVIDED THE VIN NUMBER; AND THE SERVICE REPRESENTATIVE REFERRED ME TO MERCEDES BENZ CORPORATE

Mileage: 130,000

ON STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS BLACK WITHOUT ILLUMINATION OR READING. AS A RESULT, GAUGES TO SPEEDOMETER, ODOMETER, FUEL, WARNINGS TO MALFUNCTIONS, TACHOMETER, OIL PRESSURE, & ENGINE TEMPERATURE ARE NOT PRESENT. *TR

Mileage: 103,000

ON STARTING THE VEHICLE, THE INSTRUMENT PANEL WAS BLACK WITHOUT ILLUMINATION OR READING. AS A RESULT, GAUGES TO SPEEDOMETER, ODOMETER, FUEL, WARNINGS TO MALFUNCTIONS, TACHOMETER, OIL PRESSURE, & ENGINE TEMPERATURE ARE NOT PRESENT. *TR

Mileage: 103,000

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S-CLASS. THE CONTACT STATED THAT WHILE DRIVING 58 MPH, ALL OF THE INSTRUMENT PANEL LIGHTS AND GAUGES FAILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THE DEALER WAS CONTACTED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN ELECTRONIC MALFUNCTION. THE MANUFACTURER CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 98500.

Mileage: 98,500

MY 2002 MERCEDES S430 INSTRUMENT CLUSTER BACK LIGHTING WENT OUT WHILE I WAS DRIVING AND I COULD NOT SEE MY RATE OF SPEED. ALONG WITH NOT SEEING MY RATE OF SPEED MY FUEL AND TEMPERATURE WAS NOT VISABLE. I CALLED MERCEDES DEALER IN VIRGINIA ABOUT THE RECALL THAT CAME OUT IN 2006 AND I WAS TOLD THAT THE RECALL HAD EXPIRED. LOOKING ON THE INTERNET THERE IS A 10 YEAR EXTENSION BUT I WAS TOLD THAT IT WAS FROM THE TIME THE CAR WAS MANUFACTURED. I HAVE NEVER HEARD OF SUCH IN MY LIFE AND I WOULD LIKE TO KNOW THE BOTTOM LINE TRUTH TO THIS SITUATION. *TT

Mileage: 89,533

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 65 MPH, THE ABC SUSPENSION FAILED AS A RESULT THE VEHICLE AUTOMATICALLY LOWERED IN A DOWNWARD MOTION TOWARDS THE ROAD. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE FUSE LINK, AIRMATIC PUMP RELAY AND AIRMATIC COMPRESSOR WERE REPLACED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 07V263000 (SUSPENSION). THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 71,268.

Mileage: 71,268

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55 AMG. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHERE IT WAS DIAGNOSED THAT THE SHIFTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 118,000.

Mileage: 118,000

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S55. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH THE ACTIVE BODY CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE BEGAN TO DECELERATE. THE SUSPENSION SYSTEM ON THE PASSENGER SIDE OF THE VEHICLE ALSO FAILED, CAUSING THE VEHICLE TO COLLAPSE. AFTER COASTING TO A STOP, THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE SUSPENSION PUMP WAS LEAKING. THE VEHICLE WAS REPAIRED. APPROXIMATELY SIX MONTHS LATER THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 101,000.

Mileage: 99,000

MERCEDES BENZ HAS LISTED A RECALL ON ALL W220 MERCEDES-BENZ VEHICLES. THE RECALL WAS ABOUT THE INSTRUMENT CLUSTER FAILING RESULTING IN THE CLUSTER TO NOT WORK. THE MPH, RPM DOESN'T WORK. NOTHING ON THE CLUSTER WORKS. WHEN I WENT ON MAY 12, 2011 TO THE MERCEDES DEALERSHIP TO GET MY INSTRUMENT CLUSTER FIXED BECAUSE IT WAS RECALLED I SPOKE WITH A LADY AT THE DEALER EXPLAINING MY SITUATION ABOUT THE PART BEING RECALLED AND THAT IT IS DEFECTIVE. SHE ASKED ME TO GIVE HER MY VIN NUMBER. WHEN SHE TYPED IN MY VIN NUMBER, SHE TOLD ME THAT MY CLUSTER IS NOT ELIGIBLE FOR A REPAIR. SHE SAID THE MY VIN NUMBER WAS A "STATUS 9 ISSUE" AND BECAUSE OF THIS, IT VOIDS ALL WARRANTIES NO MATTER WHAT. I SPOKE WITH EVERYONE THERE TYING TO SORT THINGS OUT AND SEE IF I CAN WORK OUT THIS ISSUE. MY 2002 S430 HAS BEEN IN AN ACCIDENT THAT IS WHY IT IS A STATUS 9. BUT THE INSTRUMENT CLUSTER DID NOT FAIL BECAUSE OF THE ACCIDENT. EVEN AFTER THE ACCIDENT THE CLUSTER STILL WORKED FINE WITHOUT ANY SORT OF PROBLEMS WHAT

Mileage: 125,134

MERCEDES BENZ HAS LISTED A RECALL ON ALL W220 MERCEDES-BENZ VEHICLES. THE RECALL WAS ABOUT THE INSTRUMENT CLUSTER FAILING RESULTING IN THE CLUSTER TO NOT WORK. THE MPH, RPM DOESN'T WORK. NOTHING ON THE CLUSTER WORKS. WHEN I WENT ON MAY 12, 2011 TO THE MERCEDES DEALERSHIP TO GET MY INSTRUMENT CLUSTER FIXED BECAUSE IT WAS RECALLED I SPOKE WITH A LADY AT THE DEALER EXPLAINING MY SITUATION ABOUT THE PART BEING RECALLED AND THAT IT IS DEFECTIVE. SHE ASKED ME TO GIVE HER MY VIN NUMBER. WHEN SHE TYPED IN MY VIN NUMBER, SHE TOLD ME THAT MY CLUSTER IS NOT ELIGIBLE FOR A REPAIR. SHE SAID THE MY VIN NUMBER WAS A "STATUS 9 ISSUE" AND BECAUSE OF THIS, IT VOIDS ALL WARRANTIES NO MATTER WHAT. I SPOKE WITH EVERYONE THERE TYING TO SORT THINGS OUT AND SEE IF I CAN WORK OUT THIS ISSUE. MY 2002 S430 HAS BEEN IN AN ACCIDENT THAT IS WHY IT IS A STATUS 9. BUT THE INSTRUMENT CLUSTER DID NOT FAIL BECAUSE OF THE ACCIDENT. EVEN AFTER THE ACCIDENT THE CLUSTER STILL WORKED FINE WITHOUT ANY SORT OF PROBLEMS WHAT

Mileage: 125,134

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ S430. WHILE DRIVING APPROXIMATELY 60 MPH, THE AIRMATIC SUSPENSION SYSTEM WARNING INDICATOR ILLUMINATED AND IMMEDIATELY, THE VEHICLE DROPPED TOWARDS THE GROUND. THE CONTACT WAS ABLE TO CONTINUE DRIVING WITH EXTREME CAUTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

Mileage: 160,000

TL*THE CONTACT OWNS A 2002 MERCEDES BENZ S430 (NA). THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE REAR SUSPENSION MALFUNCTION CAUSING THE VEHICLE TO DROP TO THE GROUND. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO REPLACED THE AIR SHOCK SYSTEM. THE CONTACT STATED THAT THE AIR PUMP COMPRESSOR MALFUNCTIONED THREE MONTHS PRIOR TO THE REAR SUSPENSION FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.

Mileage: 140,000

THERE WAS NO WARNING IT JUST GAVE A ALERT THAT THE CAR WAS RIDING LOW AND TO STOP. AIRMATIC SUSPENSION FOR A 2002 S430. VERY COSTLY, I DID RESEARCH AND FOUND OUT THAT THIS PROBLEM IS A COMMON OCCURRENCE FOR MERCEDES S CLASS. I BELIEVE IT IS A DEFECT AT THE MANUFACTURER AND MB SHOULD BE HELD ACCOUNT FOR SAID DEFECT. *TR

Mileage: 105,236

I OWN A 2002 MERCEDES BENZ S430 AND FEB. 2010 THE "AIRMATIC SYSTEM" WARNING LIGHT CAME ON. THERE ARE ONLY 43,000 MILES ON MY CAR.THE DEALER WANTS CLOSE TO $1000 TO PUT A 'KIT" ON TO REPLACE THE FAILING SEALS ON THE AIRMATIC STRUTS, WHICH THE MFG HAS SINCE CHANGED THE DESIGN AND OFFERED RECALLS ON OTHER MODELS. I HAVE NOT DRIVEN THE CAR SINCE AS I WAS TOLD IF THE PUMP BURNS UP FROM THE AIR LEAKING OUT THE SUSPENSION WILL DROP THE CAR, CAUSING THE CAR TO BE UNDRIVABLE, AND IT COULD BE DANGEROUS IF THE CAR IS IN MOTION. I HAVE 2 CHILDREN AND CAN NOT TAKE THE CHANCE. *TR

Mileage: 43,912

I'M THE OWNER OF A 2002 MERCEDES S430 AND HAVING TROUBLE REPAIRING THE RECALLS ON MY VEHICLE. I HAVE CONTACTED MERCEDES DIRECTLY AND THE LOCAL DEALER AND THEY STATED THAT THEIR ARE NO RECALLS ON MY VEHICLE WHEN IN FACT THERE IS. PLEASE HELP ME RESOLVE THIS ISSUE. *TR

I'M THE OWNER OF A 2002 MERCEDES S430 AND HAVING TROUBLE REPAIRING THE RECALLS ON MY VEHICLE. I HAVE CONTACTED MERCEDES DIRECTLY AND THE LOCAL DEALER AND THEY STATED THAT THEIR ARE NO RECALLS ON MY VEHICLE WHEN IN FACT THERE IS. PLEASE HELP ME RESOLVE THIS ISSUE. *TR

AIRMATIC SYSTEM WARNING LIGHT INDICATED THAT THE CAR WAS TOO LOW TO DRIVE. HENCE, HAD TO CALL A TOW TRUCK TO GET SAID CAR S430 MERCEDES REPAIRED. *TR

Mileage: 42,000

REGULAR DRIVING THEN FRONT RIGHT OF CAR FALLS TO THE GROUND. *TR

Mileage: 88,000