Total Complaints
6 filings
MERCEDES-BENZ S CLASS · model year
6 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 1996MERCEDES-BENZS CLASS carries 6 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 1996 S CLASS is visibility:power window devices and controls with 1 filings, followed by electrical system:wiring (1) and engine and engine cooling (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 1 investigation file overlapping the 1996 S CLASS. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
6 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 1 |
| ELECTRICAL SYSTEM:WIRING | 1 |
| ENGINE AND ENGINE COOLING | 1 |
| EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
| ENGINE AND ENGINE COOLING:COOLING SYSTEM | 1 |
| STEERING | 1 |
TL* THE CONTACT OWNS A 1996 MERCEDES S420. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED CAUSING THE VEHICLE TO STEER TO THE LEFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT A CONNECTOR FROM THE TRANSMISSION TO THE ELECTRONIC CONTROL MODULE HAD FAILED CAUSING TRANSMISSION FLUID TO FLOOD THE CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 143,000.
Mileage: 143,000
1.I OWN A 1996 MERCEDES BENZ FOR 15 YEARS. WITH ONLY 11,850 MILES, THE TEMPERATURE / CLIMATE CONTROL MECHANISM FAILED DUE TO BEING DEFECTIVE PART. THIS WAS BROUGHT TO A MERCEDES BENZ SERVICE CENTER, HOWEVER IT WAS NOT FIXED WHICH I LEFT UNSETTLED AND UNSATISFIED. 3. IN ORDER TO QUICKLY HAVE THIS FIXED, I WENT TO ANOTHER PRIVATE MECHANIC, WHICH THEY DULY IDENTIFIED THE PROBLEM AS A DEFECTIVE PART, HOWEVER THE PART WAS PROMPTLY FIXED. THE AMOUNT WAS $1,097.36. I HAVE SENT 2 LETTERS TO MERCEDES BENZ USA HEADQUARTERS AND GERMANY HEADQUARTERS REPORTING THE PROBLEM AS A DEFECTIVE ISSUE AND REQUESTING FOR COMPENSATION, HOWEVER THEY HAVE NOT RESPONDED REGARDING THIS MATTER. *TR
Mileage: 11,850
I HEARD A CLICK AND THEN AC STOPPED BLOWING AIR. IT HAD BEEN BLOWING FINE BEFORE THIS AUDIBLE CLICK. RESEARCH I DID SAYS IT IS A FAULTY BLOWER REGULATOR WHICH SEEMS TO BE A COMMON OCCURRENCE FOR THIS MODEL. *TR
Mileage: 202,000
JUST CAME BACK FROM VACATION. CHECK ENGINE LIGHT WAS ON BEFORE. STOPPING AT THE GAS STATION WE NOTICED THE SMOKE COMING OUT THE HOOD. TEMPERATURE WAS RISING TO A 100 C. SINCE THEN EVEN IN LOCAL DRIVING TEMPERATURE GOES OVER NORMAL. I AM VERY CONCERNED. DID NOT CHECK WITH SERVICE YET. *TR
Mileage: 121,000
WIRING HARNESS IS DEFECTIVE. *NM
Mileage: 90,000
MY PASSENGER REAR WINDOW HAS COMPLETELY FALLEN INTO THE DOOR UPON TOUCHING THE WINDOW SWITCH. THIS HAS HAPPENED WHILE DRIVING AND IT IS A RECURRING PROBLEM. SINCE I HAVE HAD THE CAR, I HAVE REPAIRED THIS ISSUE THREE TIMES. I SUSPECT THAT MERCEDEZ IS USING WEAK PARTS AND IS NOT LOOKING INTO THIS ISSUE SERIOUSLY. THIS HAS HAPPENED TO OTHERS WITH NEWER CARS BUT NOT AS FREQUENT. *NM
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.