Total Complaints
4 filings
MERCEDES-BENZ R500 · model year
4 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2007MERCEDES-BENZR500 carries 4 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2007 R500 is fuel system, gasoline with 1 filings, followed by vehicle speed control (1) and suspension (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2007 R500. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
4 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| FUEL SYSTEM, GASOLINE | 1 |
| VEHICLE SPEED CONTROL | 1 |
| SUSPENSION | 1 |
| VISIBILITY/WIPER | 1 |
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
Mileage: 153,525
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
Mileage: 153,525
MY AIR SHOCKS KEEP GOING OUT THIS SEEMS TO BE A KNOWN ISSUE WITH MERCEDES IT HAPPEN WHILE I WAS DRIVING ALMOST HAD AN ACCIDENT. MY CAR IS NOW PARK SITTING SIDEWAYS.
Mileage: 153,525
MERCEDES R500 STALLS WITHOUT WARNING WHILE DRIVING ON FREEWAY. EACH TIME CAUSING A TOTAL SHUT DOWN OF THE CAR. THIS HAS HAPPENED 4 TIMES IN THE LAST 7 MONTHS WE HAVE HAD THE CAR. EACH TIME WE ARE ABLE TO COAST TO THE SIDE OF THE FREEWAY BUT IS JUST LUCK THAT WE HAVE NOT BEEN IN A ACCIDENT YET. EACH INCIDENT HAS BEEN WHILE ON A FAMILY TRIP TRAVELING ON THE INTERSTATE . ALL BUT ONE TIME, ONCE IT HAD BEEN LOADED ONTO THE TOW TRUCK AND DELIVERED TO THE MERCEDES DEARLERSHIP THE CAR STARTED AND RAN PERFECTLY! WE HAVE TAKEN IT TO THE MERCEDES DEARLERSHIP EACH TIME FOR SERVICE BUT THEY HAVE BEEN UNABLE TO DIAGNOSE THE PROBLEM. WE HAVE HAD THE FUEL FILTER REPLACED, DRIVE SENSORS REPLACED AND THE FUEL LINE CLEANED OUT BUT THIS JUST HAPPENED AGAIN YESTERDAY AGAIN WITH MY CHILDREN IN THE CAR TRAVELING AT HIGHWAY SPEEDS!!
Mileage: 36,979
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.