Total Complaints
2 filings
MERCEDES-BENZ R320 · model year
2 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2009MERCEDES-BENZR320 carries 2 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2009 R320 is engine with 1 filings, followed by air bags (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2009 R320. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
2 filings
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 1 |
| AIR BAGS | 1 |
TAKATA RECALL / NHTSA RECALL # 16V-081 - MERCEDES SENT A LETTER ABOUT THIS RECALL BACK IN MAY OF 2016 AND THEY STILL DO NOT HAVE A SOLUTION OR TIMEFRAME FOR WHEN THEY ARE GOING TO REPLACE OUR AIRBAG. NOW THAT TAKATA HAS FILLED FOR CHAPTER 11 BANKRUPTCY I AM CONCERNED THAT THEY EVER WILL AND GIVEN THE NATURE OF THIS RECALL ALONG WITH THE AGE OF OUR VEHICLE THIS IS VERY TROUBLING. MERCEDES NEEDS TO MAKE REPLACING THESE AIRBAGS A PRIORITY
I WAS DRIVING ON THE ROAD WHEN I HIT A POTHOLE. VEHICLE THEN STARTED SHUTTING DOWN. IT EVENTUALLY STOPPED AND I COULD NOT GET THE VEHICLE STARTED AGAIN. TOWED VEHICLE TO A DEALERSHIP WHERE THEY TOOK A LOOK AT IT. THEY SAID IT LOOKED LIKE A PART OF THE CAMSHAFT BROKE OFF, GOT CAUGHT IN THE TIMING CHAIN, BROKE BOTH CHAINS, AND CAUSED COMPLETE ENGINE FAILURE WHICH WOULD REQUIRE REPLACEMENT. *TR
Mileage: 95,000
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.