2007 MERCEDES-BENZ ML500

11 complaints filed with NHTSA.

11
Complaints
3
Crashes
5
Fires
1
Injuries
0
Deaths

Complaints by Component

ComponentCount
SEATS5
UNKNOWN OR OTHER3
ELECTRICAL SYSTEM1
SERVICE BRAKES1
STEERING1

Recent Complaints

20210923FireSEATS

The contact owns a 2007 Mercedes Benz ML500. The contact stated that while her boyfriend was driving, the front and back seat warmers were operating and the driver noticed smoke. The contact mentioned there was a smoke odor and noticed the front driver seat caught on fire. The contact stated that the driver extinguished the fire with his clothes by smothering the seat. In addition, there was a hole in the seat. The vehicle was taken to the dealer where they failed to provide a diagnosis and inf

Mileage: 199,800

20181205FireSEATS

I HAD MY HEATED SEAT ON THE MEDIUM SETTING. WHILE ON MY SHORT COMMUTE TO WORK (ABOUT 8 MINUTES) THIS MORNING MY DRIVER SEAT STARTED TO SMOKE AND BURNED A HOLE THROUGH THE LEATHER AND MELTED PART OF MY CLOTHING.

Mileage: 155,000

20170302SEATS

I GOT INTO MY CAR AND TURNED ON THE SEAT WARMER. AFTER 10 MINUTES OF DRIVING ON THE HIGHWAY I COULD SMELL SMOKE BUT THOUGHT IT WAS OUTSIDE THE VEHICLE. A FEW SECONDS LATER I FELT A BURNING SENSATION ON MY LOWER BACK. I REACHED MY LEFT HAND BEHIND ME TO CHECK AND FELT SOMETHING HOT, WHEN I PULLED MY HAND OUT MY FINGER TIPS WERE COVERED IN MELTED LEATHER. THE SMOKE BY THEN INCREASED, I SHUT THE SEAT WARMER OFF AND EXITED THE HIGHWAY AS QUICKLY AS POSSIBLE.

Mileage: 123,000

20160924CrashSERVICE BRAKES

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Mileage: 59,175

20160924CrashSTEERING

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Mileage: 59,175

20160924CrashUNKNOWN OR OTHER

MECHANICAL FAILURE, STEERING JAM AND BRAKE DID NOT WORK DURING DRIVING AT 15-20 MPH IN SUBDIVISION STREET. GOT IN ACCIDENT HITTING THE VAN.

Mileage: 59,175

20151209FireSEATS

ON NOVEMBER 22, 2015 I TURNED ON MY HEATED SEAT AS I WAS EXITING A SHOPPING MALL PARKING LOT. WHEN I GOT ON THE MAJOR CITY STREET I WAS DRIVING ABOUT 35 MPH WHEN I FELT SOMETHING REALLY HOT ON MY BACK SO I JUMPED IN MY SEAT AND READJUSTED MY TOP, I FELT THE HEAT ON MY BACK AGAIN AND THIS TIME IT WAS HOTTER. I CAME TO A STOPLIGHT AND TURNED AROUND TO LOOK AT THE SEAT AND COULD SEE FIRE BURNING A HOLE THRU THE SEAT. I IMMEDIATELY STARTED PATTING THE SEAT TO STOP THE FIRE FROM SPREADING AND T

Mileage: 128,000

20110126FireELECTRICAL SYSTEM

I OWNED A 2007 MERCEDES ML500, THE REASON I DON'T OWN THE VEHICLE ANY LONGER IS BECAUSE IT BURNT UP IN MY PARKING LOT OUTSIDE OF MY OFFICE. THE EVENING BEFORE THE FIRE I HAD DINNER OUT AND WHEN I WENT TO UNLOCK MY CAR DOORS, THE RIGHT BLINKER LIGHT FLICKERED AND REMAINED ON. AS I GOT INTO THE CAR THE SOUND OF THE BLINKER WAS VERY QUICK AND I TURNED IT OFF BUT REALIZED THEN THAT IT WENT COMPLETELY OUT ALONG WITH THE RIGHT FRONT HEADLIGHT. THE NEXT MORNING I MADE AN APPOINTMENT T GET THOSE FIXED,

Mileage: 32,500

20100619FireSEATS

WHILE DRIVING MY 2007 ML 500 SUV, THE PASSENGER SEAT HEATER MALFUNCTIONED, RESULTING IN AN ELECTRICALLY INDUCED SMOLDERING FIRE. THE HEAT SOURCE BURNED A DIME SIZED HOLE COMPLETELY THROUGH THE LEATHER SEAT, SMOKE STARTED TO APPEAR AND MY SKIN STARTED TO BURN RIGHT THROUGH MY CLOTHES. THINKING MY CLOTHES MIGHT BURST INTO FLAMES, I IMMEDIATELY CAME TO A STOP AND SAFELY JUMPED OUT OF THE CAR AND THEN MOMENTS LATER TURNED OFF THE CAR. THANKFULLY MY CLOTHES DID NOT CATCH FIRE AND I WAS NOT IN BUSY TR

Mileage: 38,735