2015 MERCEDES-BENZ ML350
76 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| ENGINE | 11 |
| UNKNOWN OR OTHER | 8 |
| POWER TRAIN | 6 |
| SERVICE BRAKES | 6 |
| STEERING | 4 |
| ELECTRICAL SYSTEM | 4 |
| SUSPENSION | 4 |
| FUEL SYSTEM, DIESEL | 4 |
| FUEL SYSTEM, GASOLINE | 4 |
| STRUCTURE:BODY | 3 |
| VEHICLE SPEED CONTROL | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| AIR BAGS | 3 |
| SEAT BELTS | 2 |
| EQUIPMENT ADAPTIVE/MOBILITY | 1 |
Recent Complaints
The contact owned a 2015 Mercedes-Benz ML350. The contact stated that while driving approximately 40-45 mph in the rain, he drove over a puddle of water and hydroplaned on the highway and hit the jersey wall, went across the highway, and crashed into the guard rail. The air bags did not deploy. There were no warning indicator lights illuminated. The contact sustained injuries to his shoulder and medical attention was provided. The passenger occupant sustained injuries to the vertebrae and medic
Mileage: 120,000
WHILE AT A STOP LIGHT VEHICLE SUDDENLY SURGED FORWARD PLOWING INTO VEHICLE IN FRONT CAUSING FOUR CAR COLLISION. VEHICLE ON TWO PRIOR OCCASIONS, HAD SURGED WITHOUT INCIDENT. THIS OCCURRED ON A CITY STREET IN VOHESS, NJ. THE CAUSE IS UNKNOWN.
Mileage: 64,650
I WAS DRIVING THE THE VEHICLE ON 12/26/2019.THEVEHICLE SUDDENLY STARTED ACCLERATING AND I COULD NOT STOP THE VEHICLE AND ENDED UP CRASHING INTO THE FRONT OF A COMMERCIAL ESTABLISHMENT. I WAS LUCKY THAT I WASN'T INJURED SERIOUSLY AND NONE OF THE OTHER PEOPLE INSIDE WERE HURT BADLY THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE AND IT WAS TOTALED AS PER THE INSURANCE COMPANY. THERE WAS EXTENSIVE DAMAGE TO THE COMMERCIAL ESTABLISHMENT NOT TO MENTION THE LOSS OF INCOME.
Mileage: 1
I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.
Mileage: 30,000
I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.
Mileage: 30,000
I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.
Mileage: 30,000
I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.
Mileage: 2
I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.
Mileage: 2
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRO
Mileage: 19,300
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRO
Mileage: 19,300
TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRO
Mileage: 19,300
STARTED CAR, PUT IN REVERSE. FELT THE ENGINE SURGE MOVED SHIFTER TO NEUTRAL THEN DRIVE . ENGINE SURGED, COULD NOT STOP THE CAR WITH THE BRAKES IT PROCEEDED THROUGH A GATE AND WAS STOPPED BY OUR STONE FENCE. AIR BAGS DID NOT DEPLOY.
Mileage: 18,500
WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.
Mileage: 100
WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.
Mileage: 100
WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.
Mileage: 100
REAR TAILGATE WAS LEFT OPEN. STARTED CAR AND NO WARNING THAT TAILGATE WAS OPEN WAS GIVEN. STARTED TO MOVE CAR INTO GARAGE AND OPEN TAILGATE STRUCK GARAGE OPENING. DAMAGE IN EXCESS OF $1000. NO WARNING IS GIVEN UNTIL CAR EXCEEDS 6-7MPH!!! THIS IS A SAFETY ISSUE, AS SOMETHING IN THE BACK WOULD ALREADY HAVE FALLEN OUT BEFORE ANY WARNING.
Mileage: 5,300
I RECENTLY PURCHASED A NEW ML350 FROM MERCEDES BENZ OF BURLINGTON, MA AND I HAVE A 'SAFETY' RELATED ISSUE WITH THE LIFT GATE. I WENT TO MOVE THE VEHICLE, NOT KNOWING THAT THE LIFT GATE WAS OPEN.THERE WAS NO WARNING OR ANY INDICATION THAT THE LIFT GATE WAS OPEN!! I HAVE OWNED 2 ACURA MDX'S AND BOTH GAVE LOUD WARNINGS WHEN THE CAR IS PUT INTO DRIVE AND THE LIFT GATE IS OPEN. I BELIEVE THIS IS AN OBVIOUS SAFETY OVERSIGHT BY MERCEDES IN THEIR DESIGN AS THE TAILGATE WARNING DOES NOT COME ON UNTIL A
Mileage: 5,000
TL* THE CONTACT OWNS A 2015 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE GEARS WERE SLIPPING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SOFTWARE COMMAND SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT WITHIN FIVE DAYS, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SLIPPED INTO DRIVE AND CRASHED INTO A FIRE HYDRANT. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT DID NOT SUSTAIN
Mileage: 3,600
ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR
Mileage: 3,800
ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR
Mileage: 3,800