2015 MERCEDES-BENZ ML350

76 complaints filed with NHTSA.

76
Complaints
15
Crashes
0
Fires
8
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE11
UNKNOWN OR OTHER8
POWER TRAIN6
SERVICE BRAKES6
STEERING4
ELECTRICAL SYSTEM4
SUSPENSION4
FUEL SYSTEM, DIESEL4
FUEL SYSTEM, GASOLINE4
STRUCTURE:BODY3
VEHICLE SPEED CONTROL3
FUEL/PROPULSION SYSTEM3
AIR BAGS3
SEAT BELTS2
EQUIPMENT ADAPTIVE/MOBILITY1

Recent Complaints

20220505CrashAIR BAGS

The contact owned a 2015 Mercedes-Benz ML350. The contact stated that while driving approximately 40-45 mph in the rain, he drove over a puddle of water and hydroplaned on the highway and hit the jersey wall, went across the highway, and crashed into the guard rail. The air bags did not deploy. There were no warning indicator lights illuminated. The contact sustained injuries to his shoulder and medical attention was provided. The passenger occupant sustained injuries to the vertebrae and medic

Mileage: 120,000

20210413CrashPOWER TRAIN

WHILE AT A STOP LIGHT VEHICLE SUDDENLY SURGED FORWARD PLOWING INTO VEHICLE IN FRONT CAUSING FOUR CAR COLLISION. VEHICLE ON TWO PRIOR OCCASIONS, HAD SURGED WITHOUT INCIDENT. THIS OCCURRED ON A CITY STREET IN VOHESS, NJ. THE CAUSE IS UNKNOWN.

Mileage: 64,650

20191228CrashUNKNOWN OR OTHER

I WAS DRIVING THE THE VEHICLE ON 12/26/2019.THEVEHICLE SUDDENLY STARTED ACCLERATING AND I COULD NOT STOP THE VEHICLE AND ENDED UP CRASHING INTO THE FRONT OF A COMMERCIAL ESTABLISHMENT. I WAS LUCKY THAT I WASN'T INJURED SERIOUSLY AND NONE OF THE OTHER PEOPLE INSIDE WERE HURT BADLY THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE AND IT WAS TOTALED AS PER THE INSURANCE COMPANY. THERE WAS EXTENSIVE DAMAGE TO THE COMMERCIAL ESTABLISHMENT NOT TO MENTION THE LOSS OF INCOME.

Mileage: 1

20190305SEAT BELTS

I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.

Mileage: 30,000

20190305SUSPENSION

I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.

Mileage: 30,000

20190305UNKNOWN OR OTHER

I READ THAT THERE HAVE BEEN 3-4 RECALLS ON MY MERCEDES WHICH WE BOUGHT BRAND NEW AND I HAVE NEVER RECEIVED NOTIFICATIONS.

Mileage: 30,000

20180915CrashAIR BAGS

I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.

Mileage: 2

20180915CrashSTEERING

I WAS DRIVING ON THE FREEWAY AND ALL OF SUDDEN MY CAR STARTED STEERING HORIZONTALLY ON THE RIGHT. CAR WAS AUTO CONTROLLED AND OUT OF MY CONTROL. THE STEERING WHEEL FAILED TO RESPOND AND STEER. I GOT INTO A MAJOR LIFE THREATENING CAR CRASH.

Mileage: 2

20161209CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRO

Mileage: 19,300

20161209CrashSERVICE BRAKES

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRO

Mileage: 19,300

20161209CrashVEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRO

Mileage: 19,300

20160712CrashVEHICLE SPEED CONTROL

STARTED CAR, PUT IN REVERSE. FELT THE ENGINE SURGE MOVED SHIFTER TO NEUTRAL THEN DRIVE . ENGINE SURGED, COULD NOT STOP THE CAR WITH THE BRAKES IT PROCEEDED THROUGH A GATE AND WAS STOPPED BY OUR STONE FENCE. AIR BAGS DID NOT DEPLOY.

Mileage: 18,500

20160219SERVICE BRAKES

WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.

Mileage: 100

20160219ENGINE

WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.

Mileage: 100

20160219POWER TRAIN

WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.

Mileage: 100

20160103CrashSTRUCTURE:BODY

REAR TAILGATE WAS LEFT OPEN. STARTED CAR AND NO WARNING THAT TAILGATE WAS OPEN WAS GIVEN. STARTED TO MOVE CAR INTO GARAGE AND OPEN TAILGATE STRUCK GARAGE OPENING. DAMAGE IN EXCESS OF $1000. NO WARNING IS GIVEN UNTIL CAR EXCEEDS 6-7MPH!!! THIS IS A SAFETY ISSUE, AS SOMETHING IN THE BACK WOULD ALREADY HAVE FALLEN OUT BEFORE ANY WARNING.

Mileage: 5,300

20151221CrashSTRUCTURE:BODY:HATCHBACK/LIFTGATE

I RECENTLY PURCHASED A NEW ML350 FROM MERCEDES BENZ OF BURLINGTON, MA AND I HAVE A 'SAFETY' RELATED ISSUE WITH THE LIFT GATE. I WENT TO MOVE THE VEHICLE, NOT KNOWING THAT THE LIFT GATE WAS OPEN.THERE WAS NO WARNING OR ANY INDICATION THAT THE LIFT GATE WAS OPEN!! I HAVE OWNED 2 ACURA MDX'S AND BOTH GAVE LOUD WARNINGS WHEN THE CAR IS PUT INTO DRIVE AND THE LIFT GATE IS OPEN. I BELIEVE THIS IS AN OBVIOUS SAFETY OVERSIGHT BY MERCEDES IN THEIR DESIGN AS THE TAILGATE WARNING DOES NOT COME ON UNTIL A

Mileage: 5,000

20150120CrashPOWER TRAIN

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE GEARS WERE SLIPPING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SOFTWARE COMMAND SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT WITHIN FIVE DAYS, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SLIPPED INTO DRIVE AND CRASHED INTO A FIRE HYDRANT. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT DID NOT SUSTAIN

Mileage: 3,600

20150119CrashSTRUCTURE:BODY

ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR

Mileage: 3,800

20150119CrashSTEERING

ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR

Mileage: 3,800