2012 MERCEDES-BENZ ML350

91 complaints filed with NHTSA.

91
Complaints
8
Crashes
1
Fires
6
Injuries
0
Deaths

Complaints by Component

ComponentCount
ENGINE21
FUEL/PROPULSION SYSTEM11
ELECTRICAL SYSTEM11
EXTERIOR LIGHTING9
STEERING6
POWER TRAIN5
FUEL SYSTEM, GASOLINE3
SEAT BELTS3
STRUCTURE:BODY3
LANE DEPARTURE: BLIND SPOT DETECTION3
UNKNOWN OR OTHER2
SERVICE BRAKES2
AIR BAGS2
FUEL SYSTEM, DIESEL2
VEHICLE SPEED CONTROL1

Recent Complaints

20241115FireUNKNOWN OR OTHER

My wife was driving home from shopping and noticed an accumulation of dust on the rear window. She used the rear wiper to clean it but it came right back, she repeated twice and gave up. Approx 3-4 miles later she heard a POP and red lights came on the dash, when she pulled over ASAP in a safe spot smoke started coming from under the hood. She shut the engine off and tried to exit the car to find the hood release under the dash but there was fire coming out from under the car. She closed the doo

20240722CrashELECTRICAL SYSTEM

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going

20240722CrashEXTERIOR LIGHTING

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going

20240722CrashSTEERING

Turn signals will not operate, dealership quoted me $1400 3 years ago, had the work performed and now the issue is happening again and I am being quoted the same amount of money. This is a safety concern if I cannot signal to others where I am turning!!!!! This could cause an accident!!!!! This is highly unsafe!!! What if my kids were in the car?! Talking to customers in waiting lounge at dealership other people have had same issue!! The one time they stopped working I had a person hit me going

20240722CrashEXTERIOR LIGHTING

My indicators stopped working a month prior to accident, then they started working again. On March 10th the issue happened again where I turned my signal on and no light appeared and no light on the dash with the indicator sound either. Boom, I had sideswipe someone on a major road causing an accident. NHTSA needs to do something about this because corporate won’t do anything!

20190308FUEL/PROPULSION SYSTEM

TOOK OUR 2012 MERCEDES-BENZ ML350 BLUETEC TO THE DEALERSHIP NUMEROUS TIMES DUE TO AN OVERPOWERING FUEL SMELL AND BURNED PLASTIC IN THE CABIN OF THE VEHICLE. WE HAD TO STOP SEVERAL TIMES BECAUSE WE FELT SICK AS IF WE WERE GOING TO PASS OUT AND/OR THROW UP. BUT, THEN IT STARTED TO AFFECT OUR CHILDREN AND WE DEMANDED THAT THE DEALERSHIP FIND THE ROOT CAUSE. THEY FINALLY DETERMINED THAT IT WAS A FUEL LEAK AROUND THE FUEL INJECTORS THAT COMPLETELY CHARRED COMPONENTS IN THE FUEL INJECTION CAVITY.

Mileage: 103,000

20171117CrashAIR BAGS

MY VIN IS NOT PART OF THE TAKATA RECALL, ALTHOUGH SIMILAR MODELS I.E ML350 4MATIC 2012 IS. MY CAR WAS INVOLVED IN A HIGH IMPACT CRASH IN WHICH IT WAS TOTALED. THE AIRBAGS FAILED TO DEPLOY AND RESULTED IN SERIOUS NECK AND BACK INJURIES. THE CAR WAS STATIONARY ON THE HIGHWAY AS TRAFFIC SLOWED. A FAST ONCOMING VEHICLE (70-80 MPH) FAILED TO SEE MY STATIONARY VEHICLE AND REAR ENDED MY VEHICLE WITHOUT BREAKING CAUSING IT TO CRASH IN THE CAR IN FRONT. THE INCIDENT WAS SUFFICIENT ENOUGH TO CAU

Mileage: 110,000

20130302CrashENGINE

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST

Mileage: 21,200

20130302CrashFUEL/PROPULSION SYSTEM

MY WIFE WAS DRIVING MY ML350 ON THE FREEWAY WITH MY 7 YEAR OLD SON IN THE BACK. SHE SAID THE VEHICLE STARTED TO SHAKE IN AN UNUSUAL WAY SO SHE DECIDED TO GET OFF AT THE NEAREST EXIT AND WHEN SHE APPLIED THE BRAKES ON THE OFF RAMP THE CAR'S ENGINE STOPPED. ENGINE LIGHT CAME ON, DASH READ INOPERABLE YET ALL THE ELECTRICAL WAS STILL ON. SHE TRIED TO TURN THE KEY AND RESTART IT BUT THE CAR WOULD NOT START. BEFORE THIS INCIDENT WE HAD NOT EXPERIENCED ANY PROBLEMS. THIS IS A 2012 MODEL WITH JUST

Mileage: 21,200

20130226CrashUNKNOWN OR OTHER

DRIVER DROVE 2012 MERCEDES BENZ ML350 TO CONDOMINIUM AND PARKED VEHICLE IN PARKING SPACE, PLACED VEHICLE IN "PARK" AND TURNED OFF THE VEHICLE USING THE "KEYLESS GO" BUTTON. DRIVER OPENED THE DOOR, EXITED THE VEHICLE AND LOCKED IT. THE AREA WHERE THE VEHICLE WAS PARKED WAS FLAT WITH ONLY ENOUGH GRADE TO CAUSE WATER TO RUN OFF OF THE PAVERS. A SHORT TIME LATER, I LOOKED OUT THE WINDOW AND SAW THAT THE 2012 MERCEDES BENZ ML350 HAD ROLLED AWAY BACKWARDS APPROXIMATELY 30 FEET INTO BUSHES AND SHRUBS

Mileage: 14,017