2008 MERCEDES-BENZ ML350

See attached document for complaint

See attached document for complaint

See attached document for complaint

The contact owns a 2008 Mercedes-Benz ML350. The contact stated upon taking the vehicle to the dealer for servicing, he was informed that the VIN was included in NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the vehicle remained at the dealer for 2 months. The contact later received the recall notification. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and advised the contact that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2008 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Mercedes-Benz ML350. The contact received notification of NHTSA Campaign Number: 22V315000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2008 Mercedes-Benz ML350. The contact stated while driving approximately 65 MPH, the steering wheel failed to respond as designed. The contact drove the vehicle safely off the road. The vehicle was taken to the local dealer to be diagnosed. The contact was made aware of a power steering rack leak. The vehicle was repaired; however, the failure recurred several times. The contact related the failure to NHTSA Campaign Number: 08V682000 (Steering). The manufacturer was notified of the failure. The approximate failure mileage was 38,000.

Mileage: 38,000

REAR LEFT AND RIGHT PASSENGER SEATBELT MECHANISMS (RETRACTING FUNCTION) ARE DEFECTIVE; BELTS DON'T WANT TO RETRACT BACK IN AFTER THEY HAVE BEEN PULLED OUT/USED

AFTER STARTING UP THE CAR AND TURNING ON THE SEAT HEATERS WE NOTICED A STRONG BURNING SMELL. WE HAD JUST ENTERED A SLIP ROAD AND MY WIFE (WHO WAS DRIVING) FELT A BURNING IN HER LOWER LEFT SIDE. NEXT THING... SHE WAS ON FIRE! HER WINTER COAT BUST INTO FLAMES AND AFTER PULLING OVER I GRABBED HER OUT OF THE DRIVERS SEAT AND ROLLED HER IN THE SNOW TO EXTINGUISH THE FIRE, WE WERE AMAZED THAT THE SEAT HAD A LARGE BURN HOLE THROUGH THE LEATHER AND THAT THERE WASN'T ANY SAFETY SHUT OFF FOR THE SEAT HEATER INITIATED BY THE VEHICLE. AFTER A DETAILED DESCRIPTION TO THE SERVICE MANAGER AT THE LOCAL MERCEDES DEALERSHIP OF WHAT HAD HAPPENED,WE WERE TOLD THAT A $2578 REPAIR WOULD FIX THE PROBLEM... WE WERE AMAZED AT HOW UNCARING THEY WERE AND THAT THERE WASN'T A RECALL ACTIVE FOR THIS DEFECTIVE WIRING PROBLEM. WE WERE RELIEVED THAT THIS DIDN'T CAUSE ANY FATALITIES TO US OR ANY OTHER PEOPLE THAT COULD HAVE BEEN AFFECTED IF WE WOULD HAVE BEEN ON A FREEWAY AT A HIGHER SPEED.

Mileage: 167,000

FAULTY WIRING IN THE BRAKE LIGHT HARNESS THAT COULD CAUSE FIRE. WIRING COMMONLY ARCS CAUSING THE BULBS TO BURN OUT AND COULD POTENTIALLY CAUSE A FIRE. MERCEDES HAS OTHER CARS WITH THIS SAME PROBLEM, BUT WON'T ADDRESS IT ON THE ML350'S. THEY EVEN MADE A PART TO CORRECT THIS PROBLEM, BUT DEMAND CAR OWNERS PAY OUT OF POCKET TO FIX MERCEDES FAULTY WIRING PROBLEM.

FAULTY WIRING IN THE BRAKE LIGHT HARNESS THAT COULD CAUSE FIRE. WIRING COMMONLY ARCS CAUSING THE BULBS TO BURN OUT AND COULD POTENTIALLY CAUSE A FIRE. MERCEDES HAS OTHER CARS WITH THIS SAME PROBLEM, BUT WON'T ADDRESS IT ON THE ML350'S. THEY EVEN MADE A PART TO CORRECT THIS PROBLEM, BUT DEMAND CAR OWNERS PAY OUT OF POCKET TO FIX MERCEDES FAULTY WIRING PROBLEM.

FAULTY WIRING IN THE BRAKE LIGHT HARNESS THAT COULD CAUSE FIRE. WIRING COMMONLY ARCS CAUSING THE BULBS TO BURN OUT AND COULD POTENTIALLY CAUSE A FIRE. MERCEDES HAS OTHER CARS WITH THIS SAME PROBLEM, BUT WON'T ADDRESS IT ON THE ML350'S. THEY EVEN MADE A PART TO CORRECT THIS PROBLEM, BUT DEMAND CAR OWNERS PAY OUT OF POCKET TO FIX MERCEDES FAULTY WIRING PROBLEM.

STEERING WHEEL GET HARD THEN SOFT ON TURN CAUSING LOSE OF CONTROL I TOOK IT TO MY MECHANIC AND SAID ITS THE RACK & PINION I LOOK ONLINE FOR RECALL THIER IS ONE FOR STEERING RACK SO I CALL THE DEALER THEY SAID MINE IS NOT

MILEAGE 80K AND A STEERING RACK NEEDS TO BE REPLACED DUE TO A BROKEN PIN. I SEE A RECALL 2008120011 AND FOLLOWING THE DOCUMENTATION THIS VIN QUALIFIES FOR IT BUT THE MB DEALER IS SAYING THAT THERE IS NO OPEN RECALL FOR THIS CAR.

Mileage: 78,000

2008 MERCEDES ML 350 BRAKE LIGHTS CONTINUE TO SEND AN ERROR MESSAGE THAT LEFT AND RIGHT BRAKE LIGHTS ARE OUT SOMETIMES THEY ARE AND SOMETIMES THEY AREN'T ITS ISN'T THE LIGHT BULB AND WAS TOLD THIS IS A COMMON ISSUE WITH THIS YEAR. WATER CONTINUES TO LEAK IN THROUGH THE REAR BRAKE LIGHT DAMAGING THE SAM UNIT

Mileage: 95,000

2008 MERCEDES ML 350 BRAKE LIGHTS CONTINUE TO SEND AN ERROR MESSAGE THAT LEFT AND RIGHT BRAKE LIGHTS ARE OUT SOMETIMES THEY ARE AND SOMETIMES THEY AREN'T ITS ISN'T THE LIGHT BULB AND WAS TOLD THIS IS A COMMON ISSUE WITH THIS YEAR. WATER CONTINUES TO LEAK IN THROUGH THE REAR BRAKE LIGHT DAMAGING THE SAM UNIT

Mileage: 95,000

DUE TO A FAULTY RIGHT TAILLAMP SEAL, WATER GOT INTO A CONTROL MODULE AND DAMAGED IT BEYOND REPAIR. I WOKE UP AND WALKED OUTSIDE TO SEE MY HEADLIGHTS FLASHING AND UPON FURTHER INSPECTION MY KEY FOB NOT WORKING, SRS DISABLED, AND MANY OTHER MISCELLANEOUS ELECTRONIC COMPONENTS DISABLED. SOME TIME BEFORE THIS, THE MOTOR TO THE REAR HATCH STOPPED WORKING, POSSIBLY FOR THE SAME REASON.

Mileage: 110,000

DUE TO A FAULTY RIGHT TAILLAMP SEAL, WATER GOT INTO A CONTROL MODULE AND DAMAGED IT BEYOND REPAIR. I WOKE UP AND WALKED OUTSIDE TO SEE MY HEADLIGHTS FLASHING AND UPON FURTHER INSPECTION MY KEY FOB NOT WORKING, SRS DISABLED, AND MANY OTHER MISCELLANEOUS ELECTRONIC COMPONENTS DISABLED. SOME TIME BEFORE THIS, THE MOTOR TO THE REAR HATCH STOPPED WORKING, POSSIBLY FOR THE SAME REASON.

Mileage: 110,000

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE VEHICLE LEAKED STEERING FLUID, WHICH MADE THE STEERING WHEEL DIFFICULT TO TURN WHILE DRIVING 45 MPH OR ABOVE. THE CONTACT ALSO HEARD A THUMPING NOISE WHEN TURNING THE STEERING WHEEL AND APPROACHING A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE INDEPENDENT MECHANIC CONTACTED AN UNKNOWN DEALER WHO STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (MERCEDES-BENZ OF JACKSONVILLE, 10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225), BUT NO REPAIRS OR DIAGNOSTIC TESTS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Mileage: 150,000