2007 MERCEDES-BENZ ML350
113 complaints filed with NHTSA.
Complaints by Component
| Component | Count |
|---|---|
| SEATS | 22 |
| ELECTRICAL SYSTEM | 18 |
| POWER TRAIN | 14 |
| SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | 8 |
| STEERING | 8 |
| ENGINE AND ENGINE COOLING | 5 |
| ENGINE | 5 |
| SERVICE BRAKES | 4 |
| VEHICLE SPEED CONTROL | 3 |
| EXTERIOR LIGHTING | 3 |
| STRUCTURE:BODY | 3 |
| STRUCTURE:FRAME AND MEMBERS | 2 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 2 |
| AIR BAGS | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
Recent Complaints
The contact owned a 2007 Mercedes-Benz ML350. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and the vehicle failed to stop. The contact stated that his son had to apply pressure and pump the brake pedal multiple times to coast the vehicle to a stop however, the vehicle failed to stop. As a result, the contactâs vehicle crashed into a pole. The air bags failed to deploy. No injuries were sustained. No medical attention was required. A police report
Mileage: 110,000
The contact's wife owned a 2007 Mercedes-Benz ML350. The contact stated that while they were out of town, the vehicle was parked in their driveway. The contact stated that a neighbor contacted them and made them aware that the vehicle had caught on fire. A bystander contacted the fire department and the fire was extinguished. The fire department informed the contact that the fire had originated from an electrical failure in the rear of the vehicle. A police report was not filed. The vehicle was
Mileage: 167,000
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE REAR PASSENGER SIDE BRAKE LIGHT ILLUMINATED AND REMAINED LIT EVEN WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS UNOCCUPIED AND PARKED IN THE DRIVEWAY OF THE RESIDENCE WHEN A NEIGHBOR INFORMED THE CONTACT THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT STATED THAT THE CAUSE OF THE FIRE WAS DUE TO AN ELECTRICAL FAILURE. THE POLICE WAS ALSO PRESENT, BUT NO R
Mileage: 160,000
ON APRIL 22, 2017 I PRESSED THE DRIVER SIDE SEAT WARMER BUTTON AND A FEW MINUTES LATER BEGAN TO FEEL BURNING AND SMELLING SMOKE. DETERMINED MY SEAT WAS ON FIRE AND DEPRESSED THE BUTTON AGAIN AND STOPPED THE FIRE. I WAS ON A CITY STREET AND ABLE TO PULL OVER. I HAVE CONTACTED MBUSA.
Mileage: 86,620
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. AFTER ACTIVATING THE SEAT WARMERS, THE DRIVER'S SEAT BECAME VERY HOT AND THE CONTACT SMELLED A BURNING ODOR. THE CONTACT STOPPED THE VEHICLE AND NOTICED THAT THE SEAT WAS BURNED ON THE LEFT SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT WAS UNPLUGGED, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Mileage: 96,000
REVERSE PULLING OUT OF DRIVEWAY AT SLOW SPEED THEN STOPPED. ON DRIVE POSITION, VEHICLE JERKED FORWARD WHEN GAS PEDAL WAS APPLIED. THIS HAPPENED TWICE AT SAME SITUATION ABOUT SAME TIME.THEN AT THE FREEWAY, IN STOP AND GO TRAFFIC VEHICLE BRAKES FAILED AND HIT A BIG-RIG TRUCK. NO WARNING LIGHT THAT CAME ON. I PRESSED FOOT PEDAL HARD BUT VEHICLE DID NOT STOP AND CONTINUED ROLLING UNTIL IT REAR ENDED THE TRUCK. LUCKILY OUR SPEED WAS 0-5 MPH AND NO INJURY TO MY 2 PASSENGERS. CHP ASSISTED US. VEHICLE W
Mileage: 44,415
1) CAR IS HAVING RECURRING ISSUE WITH SEAT BURNING DUE TO SEAT HEATER. DEALER CORRECTED ISSUE BUT ISSUE PERSISTS. NOT ABLE TO TURN HEATER ON. DEALER CLAIMS ISSUE IS FIXED BUT WHEN HEAT SEATER IS TURNED ON, BURNING SMELL AND SMOKE FILLS CAR. ADVISED DEALER THAT CAR IS LEAKING WATER IN SINCE NOTICED WATER ON THE TRUCK IN THE REAR WHERE THE COMPUTERS ARE. ONCE WATER IS IN, ALL SORTS OF ELECTRICAL LIGHT ISSUES HAPPEN WITH THE CAR. 2) CAR IS HAVING TRANSMISSION ISSUE. UPON RESEARCH, IT SEEMS ML350 H
Mileage: 101,000
1) CAR IS HAVING RECURRING ISSUE WITH SEAT BURNING DUE TO SEAT HEATER. DEALER CORRECTED ISSUE BUT ISSUE PERSISTS. NOT ABLE TO TURN HEATER ON. DEALER CLAIMS ISSUE IS FIXED BUT WHEN HEAT SEATER IS TURNED ON, BURNING SMELL AND SMOKE FILLS CAR. ADVISED DEALER THAT CAR IS LEAKING WATER IN SINCE NOTICED WATER ON THE TRUCK IN THE REAR WHERE THE COMPUTERS ARE. ONCE WATER IS IN, ALL SORTS OF ELECTRICAL LIGHT ISSUES HAPPEN WITH THE CAR. 2) CAR IS HAVING TRANSMISSION ISSUE. UPON RESEARCH, IT SEEMS ML350 H
Mileage: 101,000
1) CAR IS HAVING RECURRING ISSUE WITH SEAT BURNING DUE TO SEAT HEATER. DEALER CORRECTED ISSUE BUT ISSUE PERSISTS. NOT ABLE TO TURN HEATER ON. DEALER CLAIMS ISSUE IS FIXED BUT WHEN HEAT SEATER IS TURNED ON, BURNING SMELL AND SMOKE FILLS CAR. ADVISED DEALER THAT CAR IS LEAKING WATER IN SINCE NOTICED WATER ON THE TRUCK IN THE REAR WHERE THE COMPUTERS ARE. ONCE WATER IS IN, ALL SORTS OF ELECTRICAL LIGHT ISSUES HAPPEN WITH THE CAR. 2) CAR IS HAVING TRANSMISSION ISSUE. UPON RESEARCH, IT SEEMS ML350 H
Mileage: 101,000
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. WHILE DRIVING APPROXIMATELY 30 MPH AND ACTIVATING THE SEAT WARMER, THE LEFT SIDE OF THE DRIVER SEAT WAS EXTREMELY HOT AND BURNED THE CONTACT'S SHIRT AND LEFT ARM. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT NOTICED THAT THERE WAS SMOKE EMITTING FROM THE DRIVER SEAT AND TURNED OFF THE SEAT WARMER. THE FAILURE BURNED THE LOWER LEFT SIDE OF THE DRIVER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T
Mileage: 87,653
TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE DRIVING 50 MPH WITH THE DRIVER'S SIDE SEAT HEATER ACTIVATED, BURNING FUMES EMITTED INTO THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT NOTICED A HOLE IN THE LOWER SIDE OF THE DRIVER'S SIDE SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Mileage: 128,000
WIFE WAS IDLING IN CAR WITH SEAT HEATER TURNED ON. SEAT HEATER CAUGHT ON FIRE AND BURNED HOLE THE SIZE OF A HALF DOLLAR IN THE LOWER AREA OF THE SEAT IN THE AREA OF MY WIFE'S LOWER BACK. SMOKE CAME OUT OF THE SEAT AND MY WIFE'S COAT WAS DAMAGED. BROUGHT INTO DEALERSHIP SAME DAY AND ARE WAITING FOR THEIR EXPLANATION.
Mileage: 44,275
THE DRIVER SEAT CAUGHT ON FIRE DUE TO A MALFUNCTIONING SEAT HEATER. A WHOLE THE SIZE OF A DIME BURNED THROUGH THE SEAT AND THE FLAME BURNED A HOLE INTO THE COAT OF THE VEHICLE'S DRIVER. *TR
Mileage: 75,500
THE DRIVER SEAT CAUGHT ON FIRE DUE TO A MALFUNCTIONING SEAT HEATER. A WHOLE THE SIZE OF A DIME BURNED THROUGH THE SEAT AND THE FLAME BURNED A HOLE INTO THE COAT OF THE VEHICLE'S DRIVER. *TR
Mileage: 75,500
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT WARMER WAS ACTIVATED AND THERE WAS A BURNING SMELL EMITTED AS THE TEMPERATURE BECAME EXTREMELY HOT. THE DEFECT RESULTED IN A BURNED HOLE IN THE SEAT CUSHION AND THROUGH THE CONTACT'S CLOTHING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED TO THE CONTACT THAT THE SEAT BACK WARMER WAS FAULTY AND THEY WOULD NEED TO PERFORM FURTHER INVESTIGATIONS TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFA
Mileage: 63,000
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THERE WAS A BURNING SMELL INSIDE VEHICLE. THE ALTERNATOR AND BATTERY WARNING LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO INSPECTED THE VEHICLE AND FOUND WATER IN THE SPARE TIRE COMPARTMENT. THE WATER ENTERED THE LIFT GATE CONTROL MODULE AND CAUSED THE MODULE TO SHORTEN AND BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILE
Mileage: 80,000
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT THERE WAS A BURNING SMELL INSIDE VEHICLE. THE ALTERNATOR AND BATTERY WARNING LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO INSPECTED THE VEHICLE AND FOUND WATER IN THE SPARE TIRE COMPARTMENT. THE WATER ENTERED THE LIFT GATE CONTROL MODULE AND CAUSED THE MODULE TO SHORTEN AND BURN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILE
Mileage: 80,000
AS I WAS TRAVELING IN CHICAGO PROPER THE TEMPERATURE WAS APPROXIMATELY 18 DEGREES OUTDOORS SO WE TURNED ON THE CITY WARMERS AGAINST THE CHILL... MY PASSENGER NOTED A SMELL OF SMOKE IN THE CAR WHICH AT THE TIME I DID NOT... SUBSEQUENTLY THE SMELL BECAME MORE PREVALENT, THE DRIVERS SIDE SEAT BECAME HOT AND BEGAN TO SMOKE, MY CLOTHES CAUGHT FIRE BURNING WHOLES IN MY OUTER COAT, MY PULLOVER SWEATER AND MY TEE SHIRT FINALLY REACHING MY FLESH... WE WERE ABLE TO TURN THE SEAT WARMER OFF, I WAS ABLE TO
Mileage: 59,837
TL* THE CONTACT OWNS 2007 MERCEDES BENZ ML350. THE CONTACT STATED THE SEAT WARMER UNDER THE DRIVER'S SEAT HAD A SHORTAGE AND BURNED A HOLE IN THE SEAT. THE DEALER WAS NOTIFIED AND STATED TO BRING THE VEHICLE IN FOR INSPECTION. THERE WERE NO RECALLS RELATED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.
Mileage: 104,000
TL* THE CONTACT OWNS A 2007 MERCEDES BENZ ML350. THE CONTACT STATED THAT APPROXIMATELY TWO MINUTES AFTER STARTING THE VEHICLE, BURNING FUMES WERE EMITTED INTO THE VEHICLE. THE CONTACT NOTICED A RED GLOW COMING FROM DRIVER SEAT, AND A HOLE BURNT THROUGH THE LEATHER SEATS. THE HOLE WAS APPROXIMATELY 2-3 INCHES IN DIAMETER. THE CONTACT WAS ABLE TO TURN OFF THE SEAT WARMER. THE CONTACT STATED THAT THE FUMES TRIGGERED AN ASTHMA FLARE AND CAUSED A SLIGHT BURN ON THE BACK. THE VEHICLE WAS TAKEN TO DEAL
Mileage: 68,000