Total Complaints
1 filings
MERCEDES-BENZ GLS 580 · model year
2025 MERCEDES-BENZ GLS 580
1 NHTSA complaints for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025MERCEDES-BENZGLS 580 carries 1 consumer safety complaint in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 GLS 580 is latches/locks/linkages:doors:latch with 1 filings. Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability.
NHTSA currently has 15 investigation files overlapping the 2025 GLS 580. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
1
Complaints
0
Crashes
0
Fires
1
Injuries
0
Deaths
Crashes Reported
0 reports
Source
NHTSA ODI
Federal complaints database
Complaints vs. fleet median (215)
At or below the fleet median complaint volume.
Complaints by Component
| Component | Count |
|---|---|
| LATCHES/LOCKS/LINKAGES:DOORS:LATCH | 1 |
Recent Complaints
20250620LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My Mercedes GLS 580 has a soft-close doors feature. Upon getting my 2 year old out of the car, he pushes the door closed with his left hand while his right hand was between the front driver side door and the rear driver side door. I, his father, was standing right next to the rear door. The door does not close all the way because his fingers were in between the two doors. Then the soft close pulls the door closed crushing his fingers. To make it worse, I try to open the door but the system prevented me from opening it until the door was closed all the way. It crushed three fingers causing lacerations on both sides of two fingers. This would not have happened but for the soft close feature pulling the door shut then preventing me from opening the door. I tried successfully to replace the issue of the door not opening until it closed all the way; each time the door prevents me from manually releasing it until it is fully closed. Mercedes markets this as having an anti-pinch feat
Compare 2025MERCEDES-BENZGLS 580 to Similar Vehicles
NHTSA Investigations
Frequently Asked Questions
How many complaints does the 2025 MERCEDES-BENZ GLS 580 have?▼
The 2025 MERCEDES-BENZ GLS 580 has 1 NHTSA complaints, 0 crashes, 0 fires, 1 injuries, and 0 deaths reported.
What are the most common problems with the 2025 MERCEDES-BENZ GLS 580?▼
The most-complained component for the 2025 MERCEDES-BENZ GLS 580 is LATCHES/LOCKS/LINKAGES:DOORS:LATCH with 1 complaints. Other frequently reported areas include various components.
Is the 2025 MERCEDES-BENZ GLS 580 safe to buy?▼
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?▼
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.
Vehicle Safety Guides
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.