MERCEDES-BENZ GLE 580 · model year

2020 MERCEDES-BENZ GLE 580

10 NHTSA complaints, and 11 active recalls for this specific cohort.

NHTSA overall rating

Not crash-tested

New Car Assessment Program

The 2020MERCEDES-BENZGLE 580 carries 10 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 0 crashes, 0 fires, 0 injuries, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.

Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2020 GLE 580 is service brakes with 2 filings, followed by vehicle speed control (2) and power train (1). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 11 active recall campaigns, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.

NHTSA currently has 15 investigation files overlapping the 2020 GLE 580. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.

10
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths

Total Complaints

10 filings

Crashes Reported

0 reports

Source

NHTSA ODI

Federal complaints database

Complaints vs. fleet median (215)

At or below the fleet median complaint volume.

Complaints by Component

ComponentCount
SERVICE BRAKES2
VEHICLE SPEED CONTROL2
POWER TRAIN1
WHEELS1
SUSPENSION1
TIRES1
ENGINE1
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL1

Recalls (11)

21V28800023/04/2021

EQUIPMENT:APPLIANCE:AIR CONDITIONER

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

22V36500020/05/2022

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model de

23V17700017/03/2023

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE350, GLE450, GLS450, GLS580, 2021 AMG GLE53, AMG GLE63, Maybach GLS600, AMG GLS63, and 2020 GLE580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.

24V20700015/03/2024

ELECTRICAL SYSTEM:WIRING

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may

21V35400014/05/2021

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX m

22V68000012/09/2022

STRUCTURE:BODY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE350, GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, and 2021 GLE400e, AMG GLS63, AMG GLE63 S, and Maybach GLS600 vehicles. Due to a manufacturing error, the rear door window trim bars may detach.

21V07100012/02/2021

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 GLE450, GLE350, and 2020 GLS450, GLE580, GLS580 vehicles. During certain evasive driving maneuvers, the Electronic Stability Program (ESP) software may apply torque to one of the front wheels, pulling the vehicle to one side. As such, th

20V62600009/10/2020

ELECTRICAL SYSTEM:WIRING

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLE 350, GLE 450, GLE 580, GLS 450, GLS 580 vehicles equipped with an optional illuminated Mercedes-Benz star logo in the front grill. The star logo's electrical ground connection may not be installed properly, potentially affecting the func

22V23100008/04/2022

ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2022 GLE450, GLS450, 2021-2022 AMG GLE53, 2020-2021 GLE580, GLS580, 2021 AMG GLE63, Maybach GLS600 and AMG GLS63 vehicles. A ground cable bolt for the 48V ground connection under the front passenger seat may not be secured properly, which can

21V05800005/02/2021

ELECTRICAL SYSTEM:SOFTWARE

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle mod

21V50900002/07/2021

EXTERIOR LIGHTING:HEADLIGHTS

Mercedes-Benz LLC (MBUSA) is recalling certain 2018-2020 C300, 2019-2020 A220, AMG C43, AMG C63, 2020 GLE580, GLB250, 2020-2021 GLE450, GLE350, 2021 AMG GLE63, and AMG GLE53 vehicles. The LED headlights may have been incorrectly adjusted during a vehicle repair. As such, these vehicles fail to com

Recent Complaints

20230908VEHICLE SPEED CONTROL

The adaptive cruise on the Mercedes has a habit of harsh braking during stop and go traffic. It's not a natural braking manev8, instead it's jarring and I feel like it could cause a rear end with how jarring it is. Many other users are experiencing the same.

20230908SERVICE BRAKES

The adaptive cruise on the Mercedes has a habit of harsh braking during stop and go traffic. It's not a natural braking manev8, instead it's jarring and I feel like it could cause a rear end with how jarring it is. Many other users are experiencing the same.

20230908FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The adaptive cruise on the Mercedes has a habit of harsh braking during stop and go traffic. It's not a natural braking manev8, instead it's jarring and I feel like it could cause a rear end with how jarring it is. Many other users are experiencing the same.

20230602ENGINE

The transmission with the Auto Start/Stop 48v system is very clunky and not smooth at low speeds. I'm unable to park in my garage or parallel park with the Auto Start/Stop feature enabled which is by default for reduced emissions. I fear hitting pedestrians/people at crosswalks, causing damage to my house inside my garage when parking, and/or other vehicles when parallel parking because the transmission is so clunky, it causes the vehicle to surge or lurch forward very harshly in such a way that I could cause damage to another vehicle or even hit a pedestrian or person at a crosswalk. There's something inherently wrong with the 48V auto start/stop when it engages and disengages with the transmission causing it to surge or lurch forward uncontrollably and dangerously.

20230602VEHICLE SPEED CONTROL

The transmission with the Auto Start/Stop 48v system is very clunky and not smooth at low speeds. I'm unable to park in my garage or parallel park with the Auto Start/Stop feature enabled which is by default for reduced emissions. I fear hitting pedestrians/people at crosswalks, causing damage to my house inside my garage when parking, and/or other vehicles when parallel parking because the transmission is so clunky, it causes the vehicle to surge or lurch forward very harshly in such a way that I could cause damage to another vehicle or even hit a pedestrian or person at a crosswalk. There's something inherently wrong with the 48V auto start/stop when it engages and disengages with the transmission causing it to surge or lurch forward uncontrollably and dangerously.

20210203SERVICE BRAKES

THE VEHICLE HAS E-ACTIVE BODY CONTROL (E-ABC), WHICH HAS DIFFERENT DRIVE MODES THAT AFFECT TRANSMISSION SHIFT POINTS, STEERING INPUT AND SUSPENSION. THE VEHICLE HAS THE OE WHEELS AND TIRES (COOPER ALL-SEASON TIRES). ONE DRIVE MODE IS DESIGNATED 'CURVE,' WHICH CONTROLS BODY LEAN IN CURVES. DEPENDING ON THE SETTING, CURVE HOLDS THE BODY UPRIGHT OR SLIGHTLY LEANS IT INTO CURVES, LIKE A MOTORCYCLE LEANING INTO A CURVE. WHEN IN CURVE MODE AND DRIVING IN A CURVE, THE VEHICLE'S SAFETY OR ACCIDENT AVOIDANCE MECHANISMS MAY UNEXPECTEDLY INTERVENE FOR NO APPARENT REASON, CAUSING VEHICLE INSTABILITY AND AN UNEXPECTED CHANGE IN THE DIRECTION OF TRAVEL. THE VEHICLE BEGINS TO YAW IN ONE DIRECTION, GIVING THE SENSATION OF SLIDING ON WET OR ICY PAVEMENT, AND THEN THE VEHICLE 'BRAKES' ON ONE SIDE, 'PULLING' THE VEHICLE TO THAT SIDE. SOMETIMES THE DRIVER'S SEATBELT WILL TIGHTEN AND OCCASIONALLY, THE 'TRACTION' LAMP ILLUMINATES IN THE DASH. THE ROAD SURFACE IS CLEAN, DRY AND FLAT AND NO LOSS OF TRA

Mileage: 10,000

20210203SUSPENSION

THE VEHICLE HAS E-ACTIVE BODY CONTROL (E-ABC), WHICH HAS DIFFERENT DRIVE MODES THAT AFFECT TRANSMISSION SHIFT POINTS, STEERING INPUT AND SUSPENSION. THE VEHICLE HAS THE OE WHEELS AND TIRES (COOPER ALL-SEASON TIRES). ONE DRIVE MODE IS DESIGNATED 'CURVE,' WHICH CONTROLS BODY LEAN IN CURVES. DEPENDING ON THE SETTING, CURVE HOLDS THE BODY UPRIGHT OR SLIGHTLY LEANS IT INTO CURVES, LIKE A MOTORCYCLE LEANING INTO A CURVE. WHEN IN CURVE MODE AND DRIVING IN A CURVE, THE VEHICLE'S SAFETY OR ACCIDENT AVOIDANCE MECHANISMS MAY UNEXPECTEDLY INTERVENE FOR NO APPARENT REASON, CAUSING VEHICLE INSTABILITY AND AN UNEXPECTED CHANGE IN THE DIRECTION OF TRAVEL. THE VEHICLE BEGINS TO YAW IN ONE DIRECTION, GIVING THE SENSATION OF SLIDING ON WET OR ICY PAVEMENT, AND THEN THE VEHICLE 'BRAKES' ON ONE SIDE, 'PULLING' THE VEHICLE TO THAT SIDE. SOMETIMES THE DRIVER'S SEATBELT WILL TIGHTEN AND OCCASIONALLY, THE 'TRACTION' LAMP ILLUMINATES IN THE DASH. THE ROAD SURFACE IS CLEAN, DRY AND FLAT AND NO LOSS OF TRA

Mileage: 10,000

20210203TIRES

THE VEHICLE IS A 2020 MERCEDES BENZ GLE 580, WHICH HAS ALL-WHEEL DRIVE. IT HAS STANDARD WHEELS AND TIRES. THE OE TIRES ARE COOPER DISCOVERER SRX LE, SIZE 275/50R20. AT 5,900 MILES, BOTH OF THE FRONT TIRES BEGAN CHUNKING, WHERE CHUNKS OF TIRE TREAD BEGAN FALLING OFF. THIS OCCURRED IN THE CENTER OF THE TREAD, AS WELL AS AT THE EDGE OF THE TREAD WHERE IT MEETS THE GROOVE. THE FRONT TIRES WERE REPLACED BY MERCEDES AT 5,932 MILES. APPROXIMATELY 6,000 MILES LATER, I NOTICED THE FRONT TIRES WERE CHUNKING AGAIN. THE REAR TIRES WORE OUT AND WERE REPLACED AT ABOUT 10,250 MILES. IF THEY ALSO EXPERIENCED CHUNKING, IT WAS NOT NOTICED.

Mileage: 5,900

20201124POWER TRAIN

I PURCHASED A GLE 580 IN JANUARY 2020 WITH STANDARD 20-INCH WHEELS AND TIRES ON THE FRONT AND REAR. THIS TIRE/WHEEL COMBINATION IS AN AVAILABLE OPTION ON THE GLE 350, GLE 350 4MATIC AND GLE 450 4MATIC. THE OPERATOR'S MANUAL FOR ALL 2020 GLE MODELS (AND PRESUMABLY FOR EARLIER MODELS) STATES: 1.ROTATE FRONT AND REAR WHEELS ONLY IF THE WHEELS AND TIRES ARE OF THE SAME DIMENSIONS. 2.ON VEHICLES THAT HAVE THE SAME SIZE FRONT AND REAR WHEELS, ROTATE THE WHEELS ACCORDING TO THE INTERVALS IN THE TIRE MANUFACTURER'S WARRANTY BOOK IN YOUR VEHICLE DOCUMENTS. IF THIS IS NOT AVAILABLE, ROTATE THE TIRES EVERY 3,000 TO 6,000 MILES (5,000 TO 10,000 KM), DEPENDING ON THE WEAR. THE FRONT AND REAR WHEELS ARE INDISTINGUISHABLE FROM ONE ANOTHER AND NEITHER IS MARKED 'FRONT ONLY' OR 'REAR ONLY.' BY CHANCE, I DISCOVERED THE REAR WHEELS HAVE AN OFFSET THE FRONT WHEELS DO NOT HAVE, WHICH PLACES THE REAR WHEELS FURTHER OUTBOARD THAN THE FRONT WHEELS. THE OFFSET MAKES ROTATING THE TIRES DANGEROUS. O

Mileage: 10,130

20201124WHEELS

I PURCHASED A GLE 580 IN JANUARY 2020 WITH STANDARD 20-INCH WHEELS AND TIRES ON THE FRONT AND REAR. THIS TIRE/WHEEL COMBINATION IS AN AVAILABLE OPTION ON THE GLE 350, GLE 350 4MATIC AND GLE 450 4MATIC. THE OPERATOR'S MANUAL FOR ALL 2020 GLE MODELS (AND PRESUMABLY FOR EARLIER MODELS) STATES: 1.ROTATE FRONT AND REAR WHEELS ONLY IF THE WHEELS AND TIRES ARE OF THE SAME DIMENSIONS. 2.ON VEHICLES THAT HAVE THE SAME SIZE FRONT AND REAR WHEELS, ROTATE THE WHEELS ACCORDING TO THE INTERVALS IN THE TIRE MANUFACTURER'S WARRANTY BOOK IN YOUR VEHICLE DOCUMENTS. IF THIS IS NOT AVAILABLE, ROTATE THE TIRES EVERY 3,000 TO 6,000 MILES (5,000 TO 10,000 KM), DEPENDING ON THE WEAR. THE FRONT AND REAR WHEELS ARE INDISTINGUISHABLE FROM ONE ANOTHER AND NEITHER IS MARKED 'FRONT ONLY' OR 'REAR ONLY.' BY CHANCE, I DISCOVERED THE REAR WHEELS HAVE AN OFFSET THE FRONT WHEELS DO NOT HAVE, WHICH PLACES THE REAR WHEELS FURTHER OUTBOARD THAN THE FRONT WHEELS. THE OFFSET MAKES ROTATING THE TIRES DANGEROUS. O

Mileage: 10,130

Compare 2020MERCEDES-BENZGLE 580 to Similar Vehicles

NHTSA Investigations

View all investigations

Frequently Asked Questions

How many complaints does the 2020 MERCEDES-BENZ GLE 580 have?
The 2020 MERCEDES-BENZ GLE 580 has 10 NHTSA complaints, 0 crashes, 0 fires, 0 injuries, and 0 deaths reported.
Are there any recalls for the 2020 MERCEDES-BENZ GLE 580?
Yes, the 2020 MERCEDES-BENZ GLE 580 has 11 recall(s). The most common affected component is EQUIPMENT:APPLIANCE:AIR CONDITIONER. Recalls are issued by NHTSA and manufacturers must provide a free remedy.
What are the most common problems with the 2020 MERCEDES-BENZ GLE 580?
The most-complained component for the 2020 MERCEDES-BENZ GLE 580 is SERVICE BRAKES with 2 complaints. Other frequently reported areas include VEHICLE SPEED CONTROL and POWER TRAIN.
Is the 2020 MERCEDES-BENZ GLE 580 safe to buy?
Review the complaint history, crash and fire reports, safety ratings, and recall status on this page to make an informed decision. No NHTSA crash test rating is available for this model year. Compare with other model years using the links above.
Where does this data come from?
All complaint, recall, and safety rating data is sourced from the National Highway Traffic Safety Administration (NHTSA). Complaints are filed by vehicle owners through NHTSA's Office of Defects Investigation.

Vehicle Safety Guides

Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.