Total Complaints
21 filings
MERCEDES-BENZ GLE 450E 4MATIC · model year
21 NHTSA complaints, 1 crash report, and 1 active recall for this specific cohort.
NHTSA overall rating
Not crash-tested
New Car Assessment Program
The 2025MERCEDES-BENZGLE 450E 4MATIC carries 21 consumer safety complaints in NHTSA's Office of Defects Investigation database for this specific model-year cohort. Within that volume, owners reported 1 crash, 0 fires, 1 injury, and 0 fatalities. No NCAP 5-star crash-test rating is available for this model year in the federal database.
Component-level analysis is where model-year complaints become actionable: the top complaint category for the 2025 GLE 450E 4MATIC is engine with 5 filings, followed by electrical system (4) and power train (3). Concentration in one or two component groups is the classic signature of a systemic defect; a flat distribution usually reflects normal aging, warranty complaints, or isolated build-plant variability. This model year has 1 active recall campaign, which means the manufacturer is obligated to remedy the covered defect at no charge for the life of the vehicle — the full NHTSA campaign numbers are listed below.
NHTSA currently has 15 investigation files overlapping the 2025 GLE 450E 4MATIC. Owners comparing this cohort against neighboring years should pair the counters above with the complaint-by-year trend on the parent model page — a spike in a single year often tracks to a platform refresh, a new transmission supplier, or an updated ECU calibration. Use the related-complaint feed below to read raw owner narratives before deciding whether any pattern here affects your specific use case.
Total Complaints
21 filings
Crashes Reported
1 reports
Source
NHTSA ODI
Federal complaints database
At or below the fleet median complaint volume.
| Component | Count |
|---|---|
| ENGINE | 5 |
| ELECTRICAL SYSTEM | 4 |
| POWER TRAIN | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| UNKNOWN OR OTHER | 1 |
| HYBRID PROPULSION SYSTEM | 1 |
| VEHICLE SPEED CONTROL | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| AIR BAGS | 1 |
| SERVICE BRAKES | 1 |
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camer
This has happened twice. They âfixedâ it and returned it to me and it did it again. I was about to pull out into traffic, once on the interstate and another time on a 2 lane highway⦠right as I hit the gas to pull out the car lurches forward and dies. Comes to a complete stop. It wonât crank back up, it wonât go into neutral or drive or reverse. The electoral system goes crazy and all lights start going off. One car had to go in the median to avoid colliding with me. Iâm waiting on a police report but this was so scary Iâm terrified to drive my car. The first time 4 weeks ago they said total electrical failure and fixed it. I drove it another few weeks and it did it again. The cop told me that I could have killed aomeone because when it stopped it didnât even roll. The break was locked. We couldnât push it out of traffic. We had to call a wrecker.
This has happened twice. They âfixedâ it and returned it to me and it did it again. I was about to pull out into traffic, once on the interstate and another time on a 2 lane highway⦠right as I hit the gas to pull out the car lurches forward and dies. Comes to a complete stop. It wonât crank back up, it wonât go into neutral or drive or reverse. The electoral system goes crazy and all lights start going off. One car had to go in the median to avoid colliding with me. Iâm waiting on a police report but this was so scary Iâm terrified to drive my car. The first time 4 weeks ago they said total electrical failure and fixed it. I drove it another few weeks and it did it again. The cop told me that I could have killed aomeone because when it stopped it didnât even roll. The break was locked. We couldnât push it out of traffic. We had to call a wrecker.
This has happened twice. They âfixedâ it and returned it to me and it did it again. I was about to pull out into traffic, once on the interstate and another time on a 2 lane highway⦠right as I hit the gas to pull out the car lurches forward and dies. Comes to a complete stop. It wonât crank back up, it wonât go into neutral or drive or reverse. The electoral system goes crazy and all lights start going off. One car had to go in the median to avoid colliding with me. Iâm waiting on a police report but this was so scary Iâm terrified to drive my car. The first time 4 weeks ago they said total electrical failure and fixed it. I drove it another few weeks and it did it again. The cop told me that I could have killed aomeone because when it stopped it didnât even roll. The break was locked. We couldnât push it out of traffic. We had to call a wrecker.
The contact owned a 2025 Mercedes-Benz GLE 450E 4Matic. The contact stated that while driving on the right shoulder of a two-lane road at 30 MPH, the vehicle's front passenger-side wheel went off the road into a drop-off by a few inches. The contact attempted to overcorrect, and in the process, the vehicle flipped and rolled over five times before coming to a stop. The air bags did not deploy. The vehicle was towed to a local junkyard. No warning lights were illuminated. A police report was filed. The vehicle was destroyed. The contact received minor injuries all over their body; they were seated in the driver's seat. No injuries were reported outside of the vehicle. Medical treatment was needed for the contact's injuries. The local dealer was not contacted, and the vehicle was not diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 10,000.
Mileage: 10,000
While using adaptive cruise control, the car automatically applies brake in full force eventhough there is no object in front of the car. Almost cause couple accidents where there are cars behind me. This happened multiple times in one trip (500 miles trip)
When accelerating in hybrid mode, the vehicle loses power and forcefully reduces speed. A "Performance extremely limited" message appears on the driver console. Sometimes it goes into "turtle" mode, limiting performance until the car it is turned off. Sometimes the "check engine" light comes on, with or without the "turtle" light. This is a safety issue when you are trying to accelerate onto a highway and the car reduces speed, thus increasing the risk of being rear-ended in heavy traffic. There are times when the car loses power and there is no emergency lane to move into. The car has been taken to the dealership's service department multiple times and the issue has been confirmed. They tried updating the software but it did not resolve the issue. This occurred for the first time about 4 months after purchasing the new vehicle. It had 3500 miles on it. There are many reports of this happening to others. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
When accelerating in hybrid mode, the vehicle loses power and forcefully reduces speed. A "Performance extremely limited" message appears on the driver console. Sometimes it goes into "turtle" mode, limiting performance until the car it is turned off. Sometimes the "check engine" light comes on, with or without the "turtle" light. This is a safety issue when you are trying to accelerate onto a highway and the car reduces speed, thus increasing the risk of being rear-ended in heavy traffic. There are times when the car loses power and there is no emergency lane to move into. The car has been taken to the dealership's service department multiple times and the issue has been confirmed. They tried updating the software but it did not resolve the issue. This occurred for the first time about 4 months after purchasing the new vehicle. It had 3500 miles on it. There are many reports of this happening to others. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
When accelerating in hybrid mode, the vehicle loses power and forcefully reduces speed. A "Performance extremely limited" message appears on the driver console. Sometimes it goes into "turtle" mode, limiting performance until the car it is turned off. Sometimes the "check engine" light comes on, with or without the "turtle" light. This is a safety issue when you are trying to accelerate onto a highway and the car reduces speed, thus increasing the risk of being rear-ended in heavy traffic. There are times when the car loses power and there is no emergency lane to move into. The car has been taken to the dealership's service department multiple times and the issue has been confirmed. They tried updating the software but it did not resolve the issue. This occurred for the first time about 4 months after purchasing the new vehicle. It had 3500 miles on it. There are many reports of this happening to others. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION
The vehicle loses power while driving and flashes "Performance Extremely Limited." We have had this happen in intersections and while getting on the highway almost causing an accident on more than one occasion. When this occurs the vehicle decelerates quickly, will not use the batter and basic functions like the air conditioning stop working.
The vehicle loses power while driving and flashes "Performance Extremely Limited." We have had this happen in intersections and while getting on the highway almost causing an accident on more than one occasion. When this occurs the vehicle decelerates quickly, will not use the batter and basic functions like the air conditioning stop working.
The vehicle loses power while driving and flashes "Performance Extremely Limited." We have had this happen in intersections and while getting on the highway almost causing an accident on more than one occasion. When this occurs the vehicle decelerates quickly, will not use the batter and basic functions like the air conditioning stop working.
Coolant hose was rubbing on the drive shaft and at 4,931 miles the coolant hose failed and the vehicle lost all coolant from the system. Fortunately the hose failed after the car was driven into our garage and not on the open highway. We had just returned from a 1,000 mile trip to Nashville, TN from Winston-Salem, NC. This is a PHEV and the coolant also effects the temperature of the EV batteries. This was a improper installation of the coolant hose. I have attached a picture that I took of the hose showing the rubbing on the drives shaft. I have also included a copy of the repair to the car that is properly installed. The repair was done under warranty. The vehicle had to be towed and according to Mercedes service department was not drivable even though the EV battery was fully charged.
GLE 450e Plug In-Hybrid. Car went into âTurtle Modeâ on Saturday March 8th for no known reason. Turtle Light and Check Engine warning lights came on and there was a warning message âSignificant Reduction in Powerâ. My understanding this is a vehicle initiated precaution when something triggers the vehicle to go into reduced power mode. This all happened after the car had been driven on the highway for about 2.5 hours. It was running in gas engine mode since the battery power had been off for 1.5hrs. It was also about 30F in VT that day. The turtle mode came on as soon as we exited the highway. The vehicle was drivable, but there was almost no acceleration from 0-20mph. Once the car was above 25 mph and 2k RPMâs it could run 40-60mph but it had no brisk acceleration. When we stopped at lights, the poor acceleration continued all the way to our destination (so it ran 1.5 hours in Turtle Mode). But this is certainly a flow of traffic issue as the car pulls away from stops at a v
GLE 450e Plug In-Hybrid. Car went into âTurtle Modeâ on Saturday March 8th for no known reason. Turtle Light and Check Engine warning lights came on and there was a warning message âSignificant Reduction in Powerâ. My understanding this is a vehicle initiated precaution when something triggers the vehicle to go into reduced power mode. This all happened after the car had been driven on the highway for about 2.5 hours. It was running in gas engine mode since the battery power had been off for 1.5hrs. It was also about 30F in VT that day. The turtle mode came on as soon as we exited the highway. The vehicle was drivable, but there was almost no acceleration from 0-20mph. Once the car was above 25 mph and 2k RPMâs it could run 40-60mph but it had no brisk acceleration. When we stopped at lights, the poor acceleration continued all the way to our destination (so it ran 1.5 hours in Turtle Mode). But this is certainly a flow of traffic issue as the car pulls away from stops at a v
GLE 450e Plug In-Hybrid. Car went into âTurtle Modeâ on Saturday March 8th for no known reason. Turtle Light and Check Engine warning lights came on and there was a warning message âSignificant Reduction in Powerâ. My understanding this is a vehicle initiated precaution when something triggers the vehicle to go into reduced power mode. This all happened after the car had been driven on the highway for about 2.5 hours. It was running in gas engine mode since the battery power had been off for 1.5hrs. It was also about 30F in VT that day. The turtle mode came on as soon as we exited the highway. The vehicle was drivable, but there was almost no acceleration from 0-20mph. Once the car was above 25 mph and 2k RPMâs it could run 40-60mph but it had no brisk acceleration. When we stopped at lights, the poor acceleration continued all the way to our destination (so it ran 1.5 hours in Turtle Mode). But this is certainly a flow of traffic issue as the car pulls away from stops at a v
EZS module and PTCU module failed and caused check engine light. Dealer was unable to read trouble codes and could only reset it. They replaced the modules. This is a safety issue for me and the dealer said I could only sell the car back, they refused to refund my full purchase of the vehicle. I lost about $14k just for owning this vehicle for 2 weeks.
The contact owns a 2025 Mercedes-Benz GLE450E 4Matic. The contact stated that while driving at an undisclosed speed, the message "Fault Detected - Please Pull-Over", was displayed before the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The hybrid battery warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the hybrid battery. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 1,100.
Mileage: 1,100
Vehicle goes into Turtle mode with the error that says Performance Extremely Limited. It happens without any warning and has already happened 3 times right now. Last night (December 8th, 2024) it happened as my wife was merging into the freeway. All of a sudden, the power got cut out almost completely. The Check engine light turned on, the Turtle symbol came ON and the message Performance Extremely Limited came on. She was lucky there was no traffic, but this could happen where there is traffic at speed coming and they can easily rear end our vehicle. This condition can't be safe. While searching online, i see hundreds of people have the same issue happen to them as well, with Mercedes Benz having no answers to the issue at hand. This can't be safe.
Vehicle goes into Turtle mode with the error that says Performance Extremely Limited. It happens without any warning and has already happened 3 times right now. Last night (December 8th, 2024) it happened as my wife was merging into the freeway. All of a sudden, the power got cut out almost completely. The Check engine light turned on, the Turtle symbol came ON and the message Performance Extremely Limited came on. She was lucky there was no traffic, but this could happen where there is traffic at speed coming and they can easily rear end our vehicle. This condition can't be safe. While searching online, i see hundreds of people have the same issue happen to them as well, with Mercedes Benz having no answers to the issue at hand. This can't be safe.
Vehicle goes into Turtle mode with the error that says Performance Extremely Limited. It happens without any warning and has already happened 3 times right now. Last night (December 8th, 2024) it happened as my wife was merging into the freeway. All of a sudden, the power got cut out almost completely. The Check engine light turned on, the Turtle symbol came ON and the message Performance Extremely Limited came on. She was lucky there was no traffic, but this could happen where there is traffic at speed coming and they can easily rear end our vehicle. This condition can't be safe. While searching online, i see hundreds of people have the same issue happen to them as well, with Mercedes Benz having no answers to the issue at hand. This can't be safe.
Data as of 2025. Sources: NHTSA Office of Defects Investigation (ODI) complaints database, NHTSA recall campaign API, NHTSA NCAP crash-test ratings, and NHTSA FARS for fatality cross-reference.
Read our methodology — how this data is sourced, computed, and verified.